Emperor Hotel
Deluxe - 3 persons Emperor Hotel
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Lobby Emperor Hotel
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7.4
Very good
14.4% this month
/10
(907 reviews)See what guests said
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8.0
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Kou Ho Neng Mansion90 m
  • Casino StarWorld130 m
  • Casino President130 m
  • Jorge Alvares Monument130 m
  • Nam Kwang department Store140 m
  • Cathedral Square150 m
  • Whisky Bar170 m
  • St. Dominic's Square180 m
  • Club VIP Lagend180 m
  • China Travel Service200 m
  • Free Wi-Fi

    Emperor Hotel

    51 Rua de Xangai, Macau City, Macau, Macau, - See map
    "Food was good with a good spread of oatmeal, bread, ham, fried egg etc Room is spacious although the furniture needs a spruce up."
    Low - November 30, 2018
    Exceptional reputation
    Recommended by 81% of guests
    Very good cleanliness
    7.4 rating for cleanliness
    • Located in heart of Macau

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 506 times

    Value for money7.5
    Distance to city center1. Km
    Location rating8.0
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport4.7 km

    Rooms available at Emperor Hotel

    Executive
    Executive
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds or 1 double b...
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    Family Supreme
    Family Supreme
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Emperor Hotel Business Executive Room
    Emperor Hotel Business Executive Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Executive with breakfast for 2
    Executive with breakfast for 2
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Emperor Hotel Business Executive Suite
    Emperor Hotel Business Executive Suite
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe - 3 persons
    Deluxe - 3 persons
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds or 1 double b...
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    Deluxe - Limited Time Offer
    Deluxe - Limited Time Offer
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Emperor Hotel?

    Check-in at Emperor Hotel starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Emperor Hotel to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Emperor Hotel?

    Guests can get around conveniently with the shuttle service provided by Emperor Hotel. If you would like to drive to Emperor Hotel, a car park is available onsite with an additional charge.

    Is breakfast offered at Emperor Hotel?

    Breakfast is offered at Emperor Hotel. There is an additional charge for adults and children payable at the property, if not included in the room rate.

    What are my dining options at Emperor Hotel?

    Emperor Hotel has many in-house restaurants for hungry guests to dine-in. Golden Valley and Monkey Caf" offer an extensive range of cuisines including international and seafood. You can also delight yourself with their tasteful " la carte menu option.
    Most notably, Golden Valley has received a star in the Michelin Guide.

    Can special events be hosted at Emperor Hotel?

    Special events such as private events may be hosted at Emperor Hotel. In-house planning, in-house catering, event decoration, audio-visual, Wi-Fi and parking services are offered to help your event go smoothly. Event hosting is hard work " as hosts, you can enjoy breakfast and candlelit or private dinner before or after your event as part of your event package.
    The property also invites guests to create long-lasting memories with packages to celebrate intimate occasions such as birthdays, graduation parties and holidays events. End your big day with special turn-down services to mark your special occasion. Services including celebratory cake and foods and drinks are available upon request.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at Emperor Hotel?

    On-site venues and convenient event services make Emperor Hotel an ideal choice for hosting events such as meetings, conferences, corporate events and seminars. The business venues at Emperor Hotel can hold up to 30 people. An extensive range of facilities and services including projector or LED display, audio-visual equipment, Wi-Fi, technical support, meeting supplies and amenities and services is available to help make your business event a successful one. Event attendees can enjoy their participation even more with lunch, coffee break and snacks and soft drinks provided by Emperor Hotel.
    Interested in hosting a business event? Let Emperor Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at Emperor Hotel?

    Designated smoking areas are provided at Emperor Hotel for guests who smoke. There are both smoking and non-smoking floors available at Emperor Hotel. Simply indicate your preference when booking on Agoda, and Emperor Hotel will place you on the requested floor type.

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    What people love about Emperor Hotel

    • 10.0
      Exceptional

      "We were upgraded to an executive room which my family enjoyed a lot."

      Mary R.

      |

      April 11, 2018

    • 8.4
      Excellent
      Location

      "It has very good location to historical places and shops."

      TEIICHI

      |

      December 15, 2018

    • 6.8
      Good
      Location

      "Overall a straight forward hotel with great location."

      Cher

      |

      December 31, 2018

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    More about Emperor Hotel

    More about Emperor Hotel

    8.0
    Very good

    "Hotel room is nice and clean, we would love to come again on..."

    Betharia

    |

    October 8, 2017

    An overview

    Show less

    What they offer

    8.0
    Very good
    Breakfast

    "We had the breakfast at the executive lounge which is well f..."

    Low

    |

    November 30, 2018

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    帝濠軒
    Cuisine:Cantonese
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Emperor Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (907)Booking.com Reviews (551)
    7.4
    /
    10
    Very good
    14.4% this month
    Cleanliness7.4
    Facilities6.9
    Location8.0
    Room comfort and quality7.0
    Service7.4
    Value for money7.5
    Rating
    9+ Exceptional (48)
    8-9 Excellent (43)
    7-8 Very Good (68)
    6-7 Good (35)
    <6 Below Expectation (59)
    Time of the year
    Mar - May (65)
    Jun - Aug (75)
    Sep - Nov (47)
    Dec - Feb (66)
    All guests (907)
    All room types
    All languages

    Show reviews that mention 

    Showing 253 verified guest comments
    12345
    10.0
    Exceptional
    kristine from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in May, 2019

    place is owesome”

    Accommodation is very clean. Just few steps from historical places

    Reviewed July 24, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded September 15, 2019
    Emperor Hotel
    9.2
    Exceptional
    LEE from Singapore
    Solo traveler
    Deluxe Room
    Stayed 1 night in July, 2019

    Clean and worth your money”

    Surrounding hotels casino and walking distance to iconic hotels & casinos and famous tourist attraction.

    Reviewed July 20, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded September 15, 2019
    Emperor Hotel
    10.0
    Exceptional
    Lim from Malaysia
    Group
    Deluxe - 3 persons
    Stayed 1 night in April, 2019

    Definitely worth the money”

    Book a deluxe room for 3 persons. We checked in late and were told the only room left was smoking room although i mentioned in my booking that i wanted a non smoking room. However, the receptionist was kind enough to upgrade the room for us to a non smoking room. Highly appreciated! Luggage storage, free hotel shuttle bus to and fro border gate and outer harbour is available. Would definitely come again for my next trip here. P.S.: the young man in charge of luggage storage during night shift is cute, nice and friendly ! He recommended us some tips on how to get around and even help us to get those heavy luggages on the shuttle bus.

    Reviewed April 30, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded April 30, 2019
    Emperor Hotel
    8.0
    Excellent
    Uwe from Germany
    Business traveler
    Deluxe Room
    Stayed 1 night in July, 2019

    Gutes sauberes Hotel in guter Lage”

    Nettes englischsprachiges Personal

    Reviewed July 23, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded September 21, 2019
    Emperor Hotel
    9.2
    Exceptional
    Melody from Philippines
    Family with teens
    Executive
    Stayed 1 night in July, 2018

    Great place”

    Everything is good in here.. u should definitely feel great staying here since the rate in macau is higher compare to other countris. so hard to find midrange hotels here. Staff were kind and the room is very clean.

    Reviewed April 03, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded April 30, 2019
    Emperor Hotel
    8.8
    Excellent
    Yun from Hong Kong
    Couple
    Deluxe Suite
    Stayed 1 night in March, 2019

    Good location and service”

    Gratitude for the complimentary drinks, fruits and snacks, which was unexpected, although we were too full for them in a food paradise like Macau. The sound proofing was good. We were given a room next to the lift, however, no noise was heard at all. Many mentioned about the poor air-conditioning, but we found it worked well. Don’t know if it’s the same in summer. One area to improve is the ventilation. Cigarette smoke was smelt at midnight in our non-smoking room.

    Reviewed March 17, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded March 17, 2019
    Emperor Hotel
    9.2
    Exceptional
    Ann from Malaysia
    Solo traveler
    Deluxe Room
    Stayed 1 night in March, 2019

    GOod hotel in a good location”

    I was upgraded to an executive room at the top level. Room is clean and nicely renovated. This is the 2nd time I'm staying at this hotel. The first time was 3 or 4 years ago, good experience. Helpful and professional polite staff.

    Reviewed March 11, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded March 17, 2019
    Emperor Hotel
    4.8
    Carolyn from Philippines
    Family with young children
    Comfort Quadruple Room
    Stayed 3 nights in June, 2019

    we have young children and you put us in the smooking floor and you didnt transfer us to other room.”

    we book to your hotel with family room and we request non smooking room but you give us the floor with smooking area and we always call your staff but until we check out you didnt transfer us and my family suffering for cough..

    Reviewed June 05, 2019

    Dear valued guest, thank you for choosing Emperor Hotel and sharing your staying experience with us. Regarding the issue of smoking floor , we will conduct more training for staff to improve service skill. Once again, thank you for your support and best wishes to you.

    Responded June 07, 2019
    Emperor Hotel
    8.8
    Excellent
    Arleen from Philippines
    Family with young children
    Deluxe Room
    Stayed 2 nights in May, 2019

    Would go back to this hotel”

    I recommend this hotel for its location and value for money. Maybe a bit old, but still okay. Room is spacious. We booked 2 deluxe rooms, one room with 3 adults and 1 room with 2 adults and 2 children. The room and beds are spacious enough, we need not to get an extra bed. Walking distance to senado sqaure, fishermans wharf, ruins and major casinos like starworld, wynn, mgm etc. They also have free shuttle to macau outer ferry but not at airport. Taxi from airport to hotel is only 80MOP (with luggage already). Just bring extra 500MOP as hotel deposit per room. This hotel deposit was not mentioned elsewhere so thought other travelers should know.

    Reviewed May 07, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded May 16, 2019
    Emperor Hotel
    8.8
    Excellent
    Shuh from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in January, 2019

    Strategic location”

    Near to Wynn Hotel & a hotel under Galaxy Macau. Can take these hotels' shuttle bus to Taipa. The price is bit expensive but reasonable as all Macau hotel price has increase since the opening of Macau-ZhuHai-HK bridge.

    Reviewed February 16, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded February 27, 2019
    Emperor Hotel
    8.8
    Excellent
    Fong from Singapore
    Couple
    Deluxe Room
    Stayed 4 nights in November, 2018

    My first choice ”

    Good location, staff friendly but the furniture need to upgrade, I came to Macau many time , this hotel is my first choice. Public transport convenient per trip MOP 6.00 all standards. If not cross over the road take other hotel transport. There are few restaurants all is walking distance.

    Reviewed November 15, 2018

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded February 27, 2019
    Emperor Hotel
    8.0
    Excellent
    Lerma from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in August, 2018

    Nice hotel”

    Been upgraded into executive room. Although the location is quite far from Taipa, can just get a cab outside from the lobby. Front desk staff are friendly..Limited choices for breakfast coz it's more on chinese cuisine.

    Reviewed October 02, 2018

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded February 27, 2019
    Emperor Hotel
    6.8
    Good
    Ronald from Thailand
    Business traveler
    Deluxe Room
    Stayed 4 nights in April, 2019

    So So Hotel”

    Very old and dilapidated, no one speaks english

    Reviewed July 08, 2019
    3.2
    Avenie from Malaysia
    Group
    Comfort Quadruple Room
    Stayed 2 nights in April, 2019

    Acceptable”

    The breakfast was not sufficient to cater for the travelers. We were told that breakfast hours end at 10am. My family, total 10 of us went down for breakfast at 9:15am and most of the trays were empty. We were expecting them to refill the foods but they didn’t. They even kept away the trays at 9:45am without refilling any foods. Most of the travelers were very upset with this scenario.

    Reviewed April 17, 2019

    First of all, thank you for choosing Emperor Hotel and sharing your experience. We are sorry to hear that you had an unpleasant stay at our hotel. The feedbacks from you have been passed to our management team. In recent years, our hotel is trying to have the aged rooms renovated step by step, and there are some room types which hopefully can satisfy you, such as our Executive rooms and Business Executive rooms. We do hope that next time you come we could provide you better service and satisfying room. Have a nice day!

    Responded April 30, 2019
    Emperor Hotel
    4.0
    Ann from Malaysia
    Solo traveler
    Executive
    Stayed 1 night in April, 2019

    Disgusting, They let people to Smoke in the lift!! ”

    I stayed at this hotel for about 10 days this trip. The lift is filled with cigarette smoke even when there's a no smoking sign and a warning of penalty for smokers. I complained to the front reception, the 2 guys just listened and did nothing. I told them they should check cctv to find out who smoked. They did nothing. Thus this hotel is banned from my list from now on. Disgusting.

    Reviewed April 17, 2019

    First of all, thank you for choosing Emperor Hotel and sharing your experience. We are sorry to hear that you had an unpleasant stay at our hotel. The feedbacks from you have been passed to our management team. In recent years, our hotel is trying to have the aged rooms renovated step by step, and there are some room types which hopefully can satisfy you, such as our Executive rooms and Business Executive rooms. We do hope that next time you come we could provide you better service and satisfying room. Have a nice day!

    Responded April 30, 2019
    Emperor Hotel
    9.2
    Exceptional
    Bonnie from Macau
    Business traveler
    Deluxe Room
    Stayed 1 night in April, 2019

    Good value ”

    Superb value with good access to all Macau sights. The hotel updated its decor so it felt like staying in a brand new hotel. Room was spacious and cozy. Internet speed was promising too. 1F dim sum restaurant is a must try!

    Reviewed April 14, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded April 30, 2019
    Emperor Hotel
    9.2
    Exceptional
    Liang from Singapore
    Solo traveler
    Deluxe Room
    Stayed 1 night in June, 2019

    Cheapest in the area.”

    Cheapest in the area, not the most up to date in decor. Sauna is great

    Reviewed June 16, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded June 17, 2019
    Emperor Hotel
    6.4
    Good
    Cher
    Solo traveler
    Deluxe Room
    Stayed 2 nights in June, 2019

    Good Location ”

    Well tucked into nearby complimentary transport hubs provided by other neighbouring hotels

    Reviewed July 13, 2019
    9.6
    Exceptional
    jejeram
    Solo traveler
    Deluxe Room
    Stayed 4 nights in June, 2019

    nice location ”

    nice location with cleanliness

    Reviewed June 28, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded July 06, 2019
    Emperor Hotel
    6.8
    Good
    Mun from Malaysia
    Group
    Deluxe - 3 persons
    Stayed 2 nights in June, 2019

    Strategic location in Macau Peninsula”

    Pros: location, near to StarWorld hotel (with shuttle bus to Galaxy Macau) and Wynn Macau (shuttle bus to Wynn Palace). Other tourist attractions such as Senado square , St. Paul’s ruin within walking distance but not very close to hotel, be prepared to walk for 30mins. Cons: hotel is old

    Reviewed June 13, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded June 17, 2019
    Emperor Hotel
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    Emperor Hotel
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    • Excellent location
    • Macau Museum