Fragrance Hotel - Pearl
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7.2
Very good
3.7% this month
/10
(2544 reviews)See what guests said
See map
7.0
Very good
Location rating score
Very good location - 1.46 kilometers from city center
Parking
FREE
  • Pu Ji Si Buddhist Research Centre200 m
  • Geylang Serai230 m
  • Hideout580 m
  • Aljunied MRT Station680 m
  • Mountbatten MRT Station700 m
  • Sri Krishna Mandir780 m
  • Kallang MRT Station870 m
  • Jetaime Perfumery and Perfume Workshop Singapore1.05 km
  • Stadium MRT Station1.07 km
  • Dakota MRT Station1.08 km
  • Free Wi-Fi

    Fragrance Hotel - Pearl

    21 Lorong 14 Geylang, Geylang, Singapore, Singapore, 398961 - See map
    "It might be budget hotel but the hotel staff service was friendly and the room is clean."
    Muhd - December 23, 2018
    Exceptional reputation
    Recommended by 84% of guests
    Very good cleanliness
    7.5 rating for cleanliness
    • 690 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Safety deposit boxes

    This property is in high demand!

    Booked 66 times | 16 travelers are looking at this property right now

    Property ranking|Compared to 1,333 Singapore properties
    See all rankings
    Cheapest price score
    Room comfort score
    7.2/10
    Value for money score
    7.8/10
    Cleanliness score
    7.5/10
    Better than
    93
    %
    of Singapore properties
    Better than
    84
    %
    of Singapore properties
    Better than
    83
    %
    of Singapore properties
    Better than
    77
    %
    of Singapore properties
    Value for money7.8
    Distance to city center4.7 km
    Location rating7.0
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport13.2 km

    Rooms available at Fragrance Hotel - Pearl

    Superior Double or Twin
    Superior Double or Twin
    ...
    • Room size: 12 m²/129 ft²
    • Street view
    • 2 single beds or 1 double b...
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    Deluxe Double or Twin
    Deluxe Double or Twin
    ...
    • Room size: 13 m²/140 ft²
    • Street view
    • 2 single beds or 1 double b...
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    Deluxe Family Suite
    Deluxe Family Suite
    ...
    • Room size: 18 m²/194 ft²
    • Street view
    • 2 single beds and 1 double ...
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    Superior Family
    Superior Family
    ...
    • Room size: 13 m²/140 ft²
    • Street view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Room size: 13 m²/140 ft²
    • Street view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Double or Twin
    Double or Twin
    ...
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      Deluxe Room
      Deluxe Room
      ...
      • Room size: 13 m²/140 ft²
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      Family Room
      Family Room
      ...
      • Shower
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      Deluxe Room
      Deluxe Room
      ...
      • Shower
      Enter dates to see prices
      Superior Triple
      Superior Triple
      ...
      • Shower
      Enter dates to see prices

      What people love about Fragrance Hotel - Pearl

      • 8.0
        Very good
        Staff 

        "The staff was friendly and the hotel is clean"

        dwi

        |

        December 23, 2018

      • 7.6
        Very good
        Location

        "Location is good with many eateries around."

        Candy

        |

        October 2, 2018

      • 7.2
        Very good
        Cleanliness

        "Clean & quiet room at convenient location."

        Jacylin

        |

        October 23, 2018

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      More about Fragrance Hotel - Pearl

      More about Fragrance Hotel - Pearl

      10.0
      Exceptional

      "Very nice and comfortable hotel room with clean beds."

      See

      |

      May 4, 2018

      An overview

      Show less

      What they offer

      8.8
      Excellent

      "Great air conditioning, heater is working fine."

      Zack

      |

      October 9, 2018

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Nearby restaurants

      Asian cuisine
      Asian cuisine
      Authentic Teochew Seafood Porridge
      220 m Asian, Chinese, Seafood
      Mongkok Dim Sum @ Geylang
      220 m Asian, Chinese
      Old Geylang
      280 m Asian, Chinese, Seafood
      Chinese cuisine
      Chinese cuisine
      Eminent Frog Porridge
      170 m Chinese
      SHANGHAI SONG JI RESTAURANT
      200 m Chinese
      Leong Kee (Klang) Bah Kut Teh
      220 m Chinese
      Japanese cuisine
      Japanese cuisine
      HaHa Sushi Japanese Restaurant
      1.7 km Japanese, Sushi
      Yamagawa Japanese Restaurant
      2.5 km Japanese, Sushi
      Maru maru korokke
      2.5 km Japanese

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Fragrance Hotel - Pearl from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (2544)Booking.com Reviews (1285)
      7.2
      /
      10
      Very good
      3.7% this month
      Cleanliness7.5
      Facilities6.9
      Location7.0
      Room comfort and quality7.2
      Service7.5
      Value for money7.8
      High score for Singapore
      Rating
      9+ Exceptional (235)
      8-9 Excellent (245)
      7-8 Very Good (498)
      6-7 Good (320)
      <6 Below Expectation (506)
      Time of the year
      Mar - May (331)
      Jun - Aug (543)
      Sep - Nov (529)
      Dec - Feb (401)
      All guests (2544)
      All room types
      All languages

      Show reviews that mention 

      Showing 1804 verified guest comments
      12345
      9.2
      Exceptional
      Anna from Philippines
      Group
      Superior Family
      Stayed 4 nights in June, 2019

      Felt at home! Would love to go back”

      The people in this hotel, esp ones at the frontdesk, are so warm, helpful and accommodating. They dont just give instructions and let you figure it our on your own. They actually provide you personal assistance whether it be opening room for you (after leaving your key), fixing problems with internet and the like! Two thumbs up!!

      Reviewed June 20, 2019

      Dear Anna, Thank you for letting us know about your perfect Fragrance experience! It has been our utmost pleasure to have made you feel right at home here with us at Fragrance Hotel - Pearl! Please do come back to stay with us again very soon. Best Regards, Thaddaeus Guest Experience Executive

      Responded July 02, 2019
      Fragrance Hotel - Pearl
      8.8
      Excellent
      Maria from Philippines
      Group
      Superior Double or Twin
      Stayed 3 nights in June, 2019

      Excellent”

      Pro: Cheaper hotel compare to other hotels Everyday house keeping Near groceries and restaurants Con: No refrigirator- we actually nees this since the temperature is way hotter and we need to have cold water. 10-15 mins walk from Aljunied MRT The aircon is a bit old that produced lesser cold air. Overall, if you prefer to rent a cheaper hotel. You can choose this.

      Reviewed June 19, 2019

      Dear Maria, Thank you for your excellent review for Fragrance Hotel - Pearl! We are delighted you have found great value during your stay with us and appreciate your compliments for our high standards of housekeeping services. Unfortunately, in-room chillers are not a standard facility for economy tiered hotels in Singapore. Nevertheless, I have submitted your feedback to our management for their consideration. I have also raised a maintenance request for the affected air-conditioning unit, and it has been resolved promptly. Thank you for letting us know how we can serve you better. Best Regards, Thaddaeus Guest Experience Executive

      Responded June 29, 2019
      Fragrance Hotel - Pearl
      8.4
      Excellent
      Ma. from Philippines
      Group
      Deluxe Triple Room
      Stayed 3 nights in April, 2019

      Overall good stay”

      I really loved our stay here because the facilities are nice. They change the towels, get the garbage, change the sheets everyday. The only two downsides are the place is kind of far from the main attractions of Singapore; however it is easy to go there because of the efficient public transportation. Bus stop is near the area while the train is a 10-15 mins walk so we use the bus mainly. The other downside is on our second day, the towel smells. I had to ask for another one because I didn’t like the smell. Overall though, we loved our stay. And the staff are nice since when we were about to check out, we were 10 mins late past the check out time but they told us they would give us an extension of 30 minutes which is cool.

      Reviewed May 04, 2019

      Dear Ma, Thank you for choosing Fragrance Hotel - Pearl as your preferred hotel choice during your travels here in Singapore. Although the hotel is situated in the suburbs, getting to town is still easy and as mentioned, you had chosen to take the bus as your main transportation mode of travelling to the various places of interests in the city. For the traveller's knowledge, guests can purchase the EZ-Link card, a contactless smart card for travel on the buses and trains, directly from our Front Desk during their stay at the hotel. This will help our guests save the hassle of requiring to get the exact fare for travelling on the buses. They will also enjoy the savings due to the discounts offered when using this card instead of making cash payment on board. Our Housekeeping Team will do better to ensure that our guests receive fresh and clean towels during the servicing of the room. Please accept my apologies for this matter. Regards, Jack Chee Senior Customer Relations Manager

      Show more
      Fragrance Hotel - Pearl
      3.2
      Hasitha from Sri Lanka
      Family with teens
      Superior Double or Twin
      Stayed 4 nights in July, 2019

      WASTE OF OUR MONEY AND THE HAPPINESS OF OUR JOURNEY ”

      This is the most stupid desicion i have every made of my life when its selecting a hotel for my family trip. 1) Staff is very rude. 2) Toilet has very bad smell all the time. 3) Though they say they clean very day we have to use same bed sheets for our entire trip period. 4) The family room has the most limited space. At least there has no any place to hang our clothes. 5)I booked two number of rooms and one room has separate bath shampoo and shower gel.But for my other room i had only shower gel.When i asked about it from the reception,they said shower gel and the hair shampoo both are the same.So i have to go outside and spend some extra money for purchase those shampoo items for my use. 6) There is no one to help us carrying our languages. If you every consider about having a great journey in the Singapore i do highly recommend you NOT to book this hotel. THE IMAGES ON THE BOOKING WEB SITES AND THE ACTUALS ARE TOTALLY DIFFERENT.

      Reviewed July 21, 2019

      Dear Hasitha, I'm very sorry to hear that you did not enjoy your stay with us. Small rooms are a common feature of budget category accommodation in land-scarce Singapore. Many travellers have found our hotel to be value-for-money. In fact, they appreciate the savings, given that they are out of the hotel for most of the day. Bellhops are not a feature of budget hotels too. Our photos are taken by professional photographers and most of our guests find that they are a good representation of the design of our rooms. I have initiated an investigation to address the issues raised. Best Regards, Thaddaeus Guest Experience Executive

      Responded July 29, 2019
      Fragrance Hotel - Pearl
      6.8
      Good
      Nur from Malaysia
      Couple
      Superior Double or Twin
      Stayed 2 nights in July, 2019

      Good”

      Check in was hassle-free. Staffs were helpful and attentive. Upon entering the room, noted weird smell from the room. Room were okay, accommodative and comfortable. Quite decent stay.

      Reviewed July 17, 2019

      Dear Nur, Thank you for your pleasant words for Fragrance Hotel - Pearl, and appreciating our efficient hospitality services. I have submitted your feedback regarding the smell in your room to our Housekeeping Team. We look forward to serving you well again soon. Best Regards, Thaddaeus Guest Experience Executive

      Responded July 21, 2019
      Fragrance Hotel - Pearl
      7.6
      Very good
      charmie from Singapore
      Couple
      Deluxe Double or Twin
      Stayed 2 nights in July, 2019

      Convenient and budget hotel friendly”

      Cleanliness can improved and more pillows to be comfortable..

      Reviewed July 15, 2019

      Dear Charmie, Thank you for your kind words for Fragrance Hotel - Pearl. I have noted your constructive feedback and have submitted them to our Housekeeping Team for their review. Thank you for letting us know how we can serve you better. Best Regards, Thaddaeus Guest Experience Executive

      Responded July 20, 2019
      Fragrance Hotel - Pearl
      8.0
      Excellent
      Freddy from Malaysia
      Solo traveler
      Superior Double or Twin
      Stayed 1 night in November, 2018

      Adequate stay”

      The room is small but adequate. Plenty of food nearby to eat.

      Reviewed July 10, 2019

      Dear Freddy, Thank you for staying with us at Fragrance Hotel - Pearl, and for your understanding of the compact nature of our room layout. Our hotel is indeed nestled within a wide range of dining options open most hours of the day to meet every craving. We look forward to serving you again very soon. Best Regards, Thaddaeus Guest Experience Executive

      Responded July 16, 2019
      Fragrance Hotel - Pearl
      9.2
      Exceptional
      Dea from Philippines
      Group
      Superior Family
      Stayed 3 nights in June, 2019

      Exceptional”

      The hotel was easy to find. Very near the bus stop. Also, multiple eateries are around the block, as well as, a 24-hr grocery store up front. The rooms are spacious.

      Reviewed July 01, 2019

      Dear Dea, Thank you for your exceptional review for Fragrance Hotel - Pearl! We are indeed very well located amongst many facilities and offer great accessibility to the rest of Singapore! We are delighted you have enjoyed your Fragrance experience and we look forward to serving you again. Best Regards, Thaddaeus Guest Experience Executive

      Responded July 08, 2019
      Fragrance Hotel - Pearl
      6.0
      Josephine from Indonesia
      Couple
      Deluxe Triple Room
      Stayed 3 nights in May, 2019

      Good location, clean, but EXTREMELY SLOW WIFI CONNECTION”

      Stayed in Fragrance Pearl for 3 nights. Location is great, easy to acces with either MRT or Bus! So many restaurants nearby which open until pass midnigt. The room is not too small and not too big, just enough but a bit too small if you bring big luggage. The rooms smells pretty bad, I think it comes from the bath room. If you need something like iron & ironing board, or room refresher, etc you need to PICK IT YOURSELF at the lobby. They also didn't change the bed sheets at all for 3 nights, which is fine because we only stayed for 3 nights but it will be a uncomfortable if we stayed more than 3 nights. The wifi connection is really really really really bad. It felt like we don't have internet connection at all!!!! Some of the staffs are friendly. But some of them are such a bitch. Didn't give a smile at all. Overall it is worth the money only if it’s all you can afford.

      Reviewed June 23, 2019

      Dear Josephine, Thank you for taking time to leave us a review for Fragrance Hotel - Pearl, as well as appreciating the various benefits of staying with us. I apologise that there were aspects of your stay that could have been better. I have submitted your feedback to the respective departments, and also our management for their review. We do provide ample WiFi bandwidth. However, when most of the guests use their phones (some using multiple devices) in the evenings, the internet access will be slowed down. Best Regards, Thaddaeus Guest Experience Executive

      Responded July 03, 2019
      Fragrance Hotel - Pearl
      6.8
      Good
      Nyi from Myanmar
      Couple
      Deluxe Double or Twin
      Stayed 3 nights in June, 2019

      Good for value”

      The hotel is very popular with Asian tourists from China, Indonesia, the Philippines, etc. So, although it is located in Geylang near some red-light-district facilities, the hotel is perfectly family-friendly.

      Reviewed June 22, 2019

      Dear Nyi, Thank you for your pleasant review for Fragrance Hotel - Pearl. You are right indeed that our hotel is perfectly family friendly, and we are situated amongst a wide variety of local cuisine - please enquire with my colleagues at the front desk for their recommendations! It has been our pleasure to serve you! Best Regards, Thaddaeus Guest Experience Executive

      Responded July 03, 2019
      Fragrance Hotel - Pearl
      3.2
      Lusiana from Indonesia
      Business traveler
      Superior Double or Twin
      Stayed 8 nights in May, 2019

      Housekeeping was bad!”

      The room was dusty and not properly cleaned with many dirty spots on the bed & wall. I once made tea in the morning and left my cup unwashed thinking that the housekeeper would clean it. But when I came back at night, the cup was full of ants and still not washed.

      Reviewed June 03, 2019

      Dear Lusiana, I am sorry to hear that the rooms were not up to the standard you had come to expect from us, and I apologize for the shortcomings. I had noted your feedback and submitted it to our Housekeeping Department for their review. Best regards, Ariel Guest Experience Executive

      Responded June 13, 2019
      Fragrance Hotel - Pearl
      3.2
      Lusiana from Indonesia
      Business traveler
      Superior Double or Twin
      Stayed 2 nights in May, 2019

      Poor Hygiene”

      I was a long staying guest. Probably due to that, the room wasn't cleaned properly throughout my stay. The management need to improve their room cleaning SOP. I noticed that the bedsheet was sometimes not changed, the toilet wasn't cleaned, and they didn't perform any dusting. All it did was make the bed, changed the towel and toiletries only. There were a lot of dust everywhere and stains on the bed. There was a time the toilet wasn't cleaned at all because the toothpaste stain that I left was still there and the sink was still dirty in the evening when I came back to hotel. The bed was also dusty to the point that I had to clean it myself. The front-desk staff was awful. Very arrogant and lazy looking. When I called the receptionist few times, they didn't even pick up! I understand that this is a budget hotel, but it wasn't even that cheap for $75/night so I at least expect a more proper cleaning & room hygiene.

      Reviewed June 02, 2019

      Dear Lusiana, I am sorry to hear that we could have served you better, and I apologize for this less than satisfactory experience. I have forwarded your comments to our Housekeeping Team for their review. Thank you for your feedback. Best regards, Ariel Guest Experience Executive

      Responded June 13, 2019
      Fragrance Hotel - Pearl
      10.0
      Exceptional
      dian from Indonesia
      Solo traveler
      Superior Double or Twin
      Stayed 1 night in May, 2019

      Nice rooms”

      this is the second time i booked this hotel because it's near Singapore indoor stadium where i attend music concert. Room is very cleaned. Staff very efficient. It's easy to check in and out. Keep up the good work !

      Reviewed May 28, 2019

      Dear Dian, Thank you for your continued support for Fragrance Hotel - Pearl. It has been our utmost pleasure to have served you well. Please come back soon! Best Regards, Thaddaeus Guest Experience Executive

      Responded June 17, 2019
      Fragrance Hotel - Pearl
      4.4
      Toh from Singapore
      Group
      Deluxe Family Suite
      Stayed 1 night in July, 2019

      Acceptable”

      Wasted my money on this hotel sadly as I was unable to have a group of friends in the room. Read up on SG hotel laws before booking hotels as this hotel was particularly strict. Most staff weren’t very polite except one lady. Its not a bad hotel for families or couples as the price is considerably low. And the staff probably will not be so rude if you followed all the rules. Not coming back though. The location is probably the main reason for its strictness. But there’s many places that sell food nearby which is not bad. Thanks

      Reviewed July 11, 2019

      Dear Toh, Thank you for your review. I'm sorry to hear that we were unable to fulfil your expectations. To preserve our hotel's comfortable and relaxing environment for all our in-house guests, we are unable to accommodate more guests than the intended capacity of our rooms. I have submitted your feedback regarding our hospitality services to the manager for their review. Thank you for appreciating our hotel's proximity to a wide range of dining options. Best Regards, Thaddaeus Guest Experience Executive

      Responded July 19, 2019
      Fragrance Hotel - Pearl
      8.0
      Excellent
      Michael from Philippines
      Business traveler
      Deluxe Triple Room
      Stayed 4 nights in July, 2019

      Clean Value for money, Internet very spotty”

      Clean Basic Hotel, Area Good for Food

      Reviewed July 15, 2019

      Dear Michael, Thank you for your wonderful review for Fragrance Hotel - Pearl. We are delighted you have enjoyed your stay with us, as well as the delicious food in our immediate vicinity. Please do come back soon! Best Regards, Thaddaeus Guest Experience Executive

      Responded July 20, 2019
      Fragrance Hotel - Pearl
      4.4
      Kelvin from Singapore
      Couple
      Superior Double or Twin
      Stayed 2 nights in June, 2019

      Minimalist”

      Did not make up room properly

      Reviewed June 29, 2019

      Dear Kelvin, Thank you for staying with us. I'm sorry to hear that our housekeeping services did not serve you well. I have submitted your feedback to the Housekeeping Supervisor for their review. Best Regards, Thaddaeus Guest Experience Executive

      Responded July 17, 2019
      Fragrance Hotel - Pearl
      6.8
      Good
      Pemsith from Philippines
      Family with young children
      Superior Double or Twin
      Stayed 1 night in May, 2019

      Good”

      decent hotel. rooms are pretty small, but the location is very good. many restaurants and fairly close to bus and mrt stops. overall OK for 1 or 2 nights

      Reviewed June 27, 2019

      Dear Pemsith, Thank you for your good review for Fragrance Hotel - Pearl, and appreciating our hotel's location and proximity to dining options and public tranportation. It has been our pleasure to have had the opportunity to serve you. Please come back soon. Best Regards, Thaddaeus Guest Experience Executive

      Responded July 16, 2019
      Fragrance Hotel - Pearl
      8.8
      Excellent
      Kimberly from Philippines
      Family with teens
      Superior Double or Twin
      Stayed 3 nights in March, 2019

      Great!”

      We enjoyed our stay here.. Amenities were present and filled everyday which is nice. The Front Desk guy with Filipino wife was very accommodating and very friendly. He was very helpful for us. He even give chocolates to our kid when we check out. Hoping to come back here soon.

      Reviewed April 05, 2019

      Dear Kimberly, Thank you for letting me know of your pleasant Fragrance experience. Please do come back to us very soon! Best Regards, Thaddaeus Guest Experience Executive

      Responded May 01, 2019
      Fragrance Hotel - Pearl
      8.0
      Excellent
      Ashrin from Singapore
      Solo traveler
      Superior Double or Twin
      Stayed 1 night in June, 2019

      good”

      room is clean and good. and requested room is available.

      Reviewed June 25, 2019

      Dear Ashrin, Thank you for your pleasant review for Fragrance Hotel - Pearl, as well as your appreciation of our high standards of Housekeeping services. It has been our pleasure to have served you well. Best Regards, Thaddaeus Guest Experience Executive

      Responded July 05, 2019
      Fragrance Hotel - Pearl
      9.2
      Exceptional
      SANJAY from Malaysia
      Solo traveler
      Superior Double or Twin
      Stayed 1 night in June, 2019

      Really Value for Money”

      I had small room but it is comfortable and clean. Only problem is hot water seems to finish fast.

      Reviewed June 24, 2019

      Dear Sanjay, Thank you for your wonderful review for Fragrance Hotel - Pearl. We are pleased to hear that you have enjoyed your Fragrance experience and have found great value during your stay with us. Unlimited hot water is available all the time, and just needs to be turned on using a switch positioned right outside the bathroom. This is in line with Singapore's effort for energy conservation. Best Regards, Thaddaeus Guest Experience Executive

      Responded July 08, 2019
      Fragrance Hotel - Pearl
      12345
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      Fragrance Hotel - Pearl
      |Very good 7.2
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      • Very good location
      • Singapore Flyer
      • Aljunied MRT Station is within 0.68 km