Fujiya Hotel
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Interior view Fujiya Hotel
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8.4
Excellent
/10
(278 reviews)See what guests said
See map
8.6
Excellent
Location rating score
Excellent location - Inside city center
Parking
FREE
  • Miyanoshita Onsen10 m
  • Miyanoshita Train Station450 m
  • The Hakone Open-Air Museum680 m
  • Kowakidani Train Station710 m
  • Hakone Open Air Museum730 m
  • Chokoku no Mori Train Station780 m
  • Gora Onsen980 m
  • Gora Station1.23 km
  • Miyagino Sales Office Bus Stop1.25 km
  • Hakone Museum of Photography1.32 km
  • Free Wi-Fi

    Fujiya Hotel

    359 Miyanoshita, Hakone, Hakone, Japan, 250-0404 - See map
    "The Fujiya hotel is a beautiful historic place to stay in the Hakone area."
    Robin - July 12, 2016
    Excellent service
    8.9 rating for service
    Excellent comfort
    8.5 room quality and comfort
    • 440 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot spring bath

    • Air conditioning

    Property ranking|Compared to 436 Hakone properties
    See all rankings
    Location score
    8.6/10
    Room comfort score
    8.5/10
    Service score
    8.9/10
    Room size
    28 sqm.
    Better than
    93
    %
    of Hakone properties
    Better than
    92
    %
    of Hakone properties
    Better than
    86
    %
    of Hakone properties
    Bigger than
    84
    %
    of Hakone properties
    Value for money7.9
    Location rating8.6
    Nearest airportHaneda Airport (HND)
    Distance to airport72.5 km

    Rooms available at Fujiya Hotel

    8.5
    Excellent
    Room comfort & quality
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 33 m²/355 ft²
    • Nature view
    • 2 semi double beds
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    Standard Twin
    Standard Twin
    ...
    • Room size: 32 m²/344 ft²
    • Nature view
    • 2 semi double beds
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    Double
    Double
    ...
    • Room size: 19 m²/205 ft²
    • Nature view
    • 1 double bed
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    Suite
    Suite
    ...
    • Room size: 61 m²/657 ft²
    • Non-smoking
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    Twin Room
    Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Non-smoking
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Non-smoking
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Non-smoking
    Enter dates to see prices
    Japanese-Style Room
    Japanese-Style Room
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    Enter dates to see prices
    Forest Lodge Superior Twin Room
    Forest Lodge Superior Twin Room
    ...
    • Separate shower/bathtub
    Enter dates to see prices

    What people love about Fujiya Hotel

    • 9.6
      Exceptional

      "Good price for value with the agora offer"

      Salvatore

      |

      October 21, 2017

    • 6.8
      Good
      Location

      "The Fujiya is beautiful from the outside."

      Karen

      |

      November 28, 2017

    • 6.8
      Good

      "Walk around the hotel, enjoy the garden."

      Karen

      |

      November 28, 2017

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    More about Fujiya Hotel

    More about Fujiya Hotel

    8.8
    Excellent

    "It was excellent and sustained us through our travel day!"

    Jenny

    |

    June 10, 2017

    An overview

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    What they offer

    6.8
    Good

    "The main dining room is a gorgeous interior."

    Karen

    |

    November 28, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Fujiya Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (278)
    8.4
    /
    10
    Cleanliness8.4
    Facilities8.0
    Location8.6
    Room comfort and quality8.5
    Service8.9
    Value for money7.9
    High score for Hakone
    Rating
    9+ Exceptional (80)
    8-9 Excellent (63)
    7-8 Very Good (40)
    6-7 Good (22)
    <6 Below Expectation (14)
    Time of the year
    Mar - May (56)
    Jun - Aug (51)
    Sep - Nov (68)
    Dec - Feb (44)
    All guests (278)
    All room types
    All languages

    Show reviews that mention 

    Showing 219 verified guest comments
    12345
    8.4
    Excellent
    Kee from Malaysia
    Couple
    Standard Twin
    Stayed 2 nights in May, 2016

    OK Location, Good Service”

    Location is ok. Right in front of Bus Station "Hotel Mae". Few mins walk uphill to train station. Service is excellent, staffs has been helpful and always with smile. The hotel itself however is bit wear off. But still enjoying it as the hotel itself is a history.

    Reviewed May 23, 2016
    8.7
    Excellent
    PHANG from Singapore
    Family with young children
    Stayed 1 night in November, 2013

    Beautiful hotel, especially in Autumn”

    Beautiful garden, English-speaking staff, centrally located

    We felt most welcomed the moment we drove up to the hotel entrance and the valet came out to greet us with perfect English, and was showed around the huge hotel. Most of the staff we encountered spoke good English. The hotel's garden was beautiful and an attraction by itself, with autumn colours at its peak in November. The hotel was a quick drive from family-friendly attractions such as Yunessun (hot spring resort), Hakone Open Air Museum and Sounzan (to catch the ropeway).

    Reviewed December 01, 2013
    8.3
    Excellent
    Sharon from Singapore
    Group
    Stayed 1 night in March, 2013

    Good stay”

    service, location and comfort

    Overall has a great experience in Fujiya Hotel. Will definitely come back again to stay. The surroundings of the hotel was beautiful and the hotel staff were very attentive and provided excellent service. They gave us complimentary biscuits when they mixed up our reservations. Very impressed by their service.

    Reviewed April 13, 2013
    8.0
    Excellent
    KIMIHIKO from Japan
    Family with teens
    Stayed 1 night in November, 2012

    Good Japanese service”

    Comfortable service makes the stay enjoyable.

    Excellent service. So many efficient staffs were there. No necessary to hesitate to ask any to them and we had not been kept wait for any. As we liked to ask, some bodies were there. Also their responses made the things clear all the time. We had no stress at all there.

    Reviewed November 21, 2012
    9.2
    Exceptional
    Claire from United Kingdom
    Solo traveler
    Standard Twin Room
    Stayed 1 night in March, 2018

    Beautiful gardens”

    The hotel is very nice to look at - grand and old, with lovely gardens. There is a bath (note that this was hotter than any other onsen I've used in Japan!) and I didn't feel unwelcome with my tattoos. There are mostly older people staying in the hotel, I assume because it is quite expensive. The location meant we could easily get to all the sights, and the staff were very helpful with buses etc. I think it would have been better to stay for longer than one night to make the most of it! Breakfast was very nice.

    Reviewed May 01, 2018
    5.6
    amanda from Australia
    Family with teens
    Standard Twin
    Stayed 1 night in January, 2018

    Very tired classic hotel in need of renovation”

    Sadly trying to survive on its status of many decades ago, this once beautiful old hotel is not aging gracefully. It is in desperate need of renovation and repair. The public onsen and indoor pool are filthy, paint is peeling, carpets are worn and outdated, food and beverages are exhoribantly overpriced and less than average. Staff are courteous as they are everywhere in Japan but I did not feel they are proud of this establishment as it stands. I hope a large corporation or someone with money restores the Fujiya to its former glory. Until then I would not recommend or return.

    Reviewed February 03, 2018
    8.4
    Excellent
    Paolo from United States
    Couple
    Standard Twin
    Stayed 2 nights in September, 2017

    Beautiful old classic”

    We picked Fujiya specifically for its historic majesty. We found it to be charming and entirely the appeal for the place. We had an enormous fifth floor room with a spectacular view of the village and mountains--upgraded thank you very much Fujiya. Other reviews cover the big concerns many have with this grand old dame's age. We, on the other hand, embrace her for what she is. A timeless classic with amazing history, stunning grounds, and old world charm.

    Reviewed October 01, 2017
    8.0
    Excellent
    Marjorie from United Kingdom
    Family with teens
    Standard Twin Room
    Stayed 2 nights in July, 2017

    Without exception”

    ...the coolest hotel I have ever stayed in. Not a spangly twenty-first century experience, but this is an amazing place - the building is beautiful and our rooms were huge. Don't miss the indoor and outdoor swimming pools, the museum or the cocktail bar (the first three are free to residents, the fourth isn't, alas...) Gardens are lovely and Miyanoshita is an interesting little place. If you want a wide choice of restaurants and can't run to hotel prices, it might be good to eat in Yumoto and take the train back up. There is a bakery right by hotel for breakfasts.

    Reviewed August 23, 2017
    9.2
    Exceptional
    Carl from United Kingdom
    Family with teens
    Standard Twin
    Stayed 2 nights in August, 2017

    Spacious colonial hotel in lovely setting with attentive, helpful staff. ”

    Staff very polite and helpful. E.g., when our room specific WiFi did not connect on arrival, this was quickly remedied soon after a call to reception. A member of staff immediately came to reset the router, which we only could have done ourselves once shown where it was hidden! Rooms were impressively more spacious than the rooms in modern establishments. Yes this hotel is old, that is part of the charm. In answer to recent posts complaining of smoky smelling rooms, new glass smoking booths with inbuilt extractors can be seen outside at the end of the corridor. Also brand new air deodoriser units are provided in the rooms to supplement the air conditioning. As a result our rooms did not smell untoward and were comfortably cooled to our usual Cheshire climate while it continued to be a humid ~30°C outside (mid August). Would quite happily stay here again. We left feeling that any unflattering reviews we had read on Trip Advisor, in the lead up to our visit, no longer apply.

    Reviewed August 20, 2017
    8.0
    Excellent
    John from United States
    Family with teens
    Deluxe Twin
    Stayed 1 night in July, 2017

    Nice Hotel with excellent staff ”

    We had an overall, very nice experience staying at his hotel for a night. We had some trouble with the air conditioning in our rooms but the staff did a great job of solving the problem as quickly as possible. The hotel is quite large and the gardens are very nice for a walk. The hotel is old and could use a renovation but for the price we paid compared with surrounding hotels I think we got our value. I will say I may have a slightly different view than most as I like the history and unique architecture of this place so I was willing to ignore some of the worn aspects. The Hotel's restaurants and bar were very good. We enjoyed a nice dinner in the french restaurant, but be aware the prices are high as it is a very formal style place. We did not get out to see the sites of Hakone as this was our last day of an 11 day japan trip and we were pretty tired so just wanted to slow down and relax.

    Reviewed July 17, 2017
    9.6
    Exceptional
    Curtis from Japan
    Couple
    Standard Twin
    Stayed 1 night in June, 2017

    An amazing value at a mind-blowing hotel”

    Everything at Fujiya Hotel was more than I'd hoped for. There's even a free valet service! The entire experience was almost too nice. My wife and I were celebrating our anniversary in Hakone and the Fujiya Hotel has set the bar extremely high for future celebrations. Everyone I've talked to about the hotel has been blown away by the low price of our room through Agoda. We both even got the fanciest breakfast ever for something like an additional $20. Ridiculous! We plan to take full advantage of similar deals in the future. The views of the surrounding areas are quite gorgeous. Our room was a lovely Western-style, nothing spectacular about the room itself but everything else went above and beyond our expectations. I can't recommend it enough.

    Reviewed July 01, 2017
    8.8
    Excellent
    Jenny from United States
    Group
    Standard Twin
    Stayed 1 night in June, 2017

    Historic and warm. Staff was excellent. Curry was delicious!”

    The Kitchen volunteered to pack a sandwich take out meal when we mentioned that we would be checking out prior to the scheduled breakfast time. It was excellent and sustained us through our travel day!

    Reviewed June 10, 2017
    8.4
    Excellent
    Carol from United States
    Family with teens
    Standard Twin
    Stayed 1 night in May, 2017

    Wonderful hotel with an amazing history and even better location”

    We visited here 10 years ago and always wanted to return. It didn't disappoint - was even better then we remembered.. The rooms are a bit dated but the hotel and grounds are stunning. The staff were gracious and helpful even though we spoke little Japanese. Overall a great experience and we will return.

    Reviewed May 22, 2017
    10.0
    Exceptional
    Kieran from United Kingdom
    Couple
    Standard Twin
    Stayed 2 nights in April, 2017

    Beautiful”

    A lovely hotel in a beautiful setting. Staff were friendly and helpful, room was a good size and the facilities were excellent (I'd particularly recommend the public Japanese baths). Overall a truly superb experience!

    Reviewed April 30, 2017
    7.6
    Very good
    Michael from Australia
    Couple
    Standard Double Room
    Stayed 2 nights in April, 2017

    Nostalgic classic”

    Great historic hotel well situated in the Hakone area. Easy access by bus and/or train to all the tourist hotspots. Rooms surprisingly large which is unusual for Japanese hotels. Recommend the Japanese breakfast.

    Reviewed April 18, 2017
    9.6
    Exceptional
    Carol from United States
    Couple
    Double
    Stayed 2 nights in November, 2016

    One of the highlights of my trip!”

    Stayed 2 nights at the Fujiya and it was wonderful. Yes, it is a bit worn, but oh what charm! We were fortunate to stay in the old main building of the hotel. We had a very lovely, large--huge by Japan's modern hotel standards--room with a view of the back garden. We booked 3 months ahead for the foliage season and am I glad! The place was fully booked. The hot water in the hotel draws from a hot spring, so you can bathe in a luxurious old tub in your room! I've seen some mixed reviews and can't speak to the quality of rooms in the newer sections, but if you enjoy the old world charm of a European style colonial hotel, this is it!

    Reviewed November 23, 2016
    10.0
    Exceptional
    Anna from United States
    Couple
    Standard Twin
    Stayed 2 nights in October, 2016

    Absolutely magical”

    My husband and I stayed here for two nights to celebrate my birthday. The hotels architecture is amazing- the gardens beautiful, and the room was vintage classic. The food at Fujiya hotel was excellent and the hotel staff extremely polite and helpful. We LOVED our stay here!!

    Reviewed October 26, 2016
    8.8
    Excellent
    Ken from United States
    Family with teens
    Standard Twin
    Stayed 3 nights in July, 2016

    Get old world classic charm for a good price.”

    This is a good Old Hotel. Don't stay here if you want a new, High Tech, Brand New Hotel. You won't get it here. The hotel started in 1878. The hotel is not cutting edge in everything that is painted and brand new. As anything that is over 100 year there are flaws.If you want to classic place then stay here. It would cost the hotel Millions in order to bring it to it's original standards. But they are in competition with other hotels charging less. So they have to keep their cost down and have to compete .So if you want a good price and a classic place; then stay here. High ceiling, big baths, OLD charm. The garden is beautiful. The Staff have the proper attire and charm. The breakfast are excellent. White table clothes, classic silver serving. If this hotel was perfect then expect to pay $1000 a night. So it is a bargain for what you get. Do you think John Lennon would stay at a low class hotel. For real seasoned traveler you will love it; I took my 18 year old nephew and he loved and appreciate the quality. He is a traveler in training. I'm 63 and stay about 90 days a year in hotels so I kind of know what is out there of hotel quality.

    Reviewed July 17, 2016
    10.0
    Exceptional
    Michelle from United States
    Couple
    Standard Twin Room
    Stayed 1 night in June, 2016

    Grand old beauty!”

    We stayed at the Flower Palace in a huge and lovely older historic room, but with modern amenities. The mountain view was really nice. This is building is also very well placed in the Fujiya Hotel complex. Upgraded from the Forest building for only ¥3200 and glad we did. Wonderful stay in a beautiful grand hotel!

    Reviewed June 16, 2016
    10.0
    Exceptional
    SIR from Malaysia
    Group
    Stayed 2 nights in April, 2016

    HIstorical hotel, Good staff & location”

    This is a very old hotel full of historical but maintenance very well. Staff can speak very well english and introduce us the places inside the hotel (example : garden, dining room, museum and public bath) when we on the way walk from lobby to our room. The room they provided to us very large and face to a nice mountain. Just need to notice is a short distance walk to train station a bit slanting, if you bring along with parent maybe hard for them. Or you can take public buses at bus stop outside the hotel.

    Reviewed April 25, 2016
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    Fujiya Hotel
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    • Excellent location
    • The Hakone Open-Air Museum
    • Miyanoshita Train Station is within 0.45 km