Futian Shangri-La Hotel
Deluxe  - Facilities Futian Shangri-La Hotel
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8.7
Excellent
/10
(495 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location - 2.06 kilometers from city center
Parking
FREE
  • Smart boutique living specialist Store320 m
  • Convention & Exhibition Center Metro Station400 m
  • COCO Park Shopping Mall420 m
  • Shenzhen Convention & Exhibition Center490 m
  • COCO Park510 m
  • Shopping Park MTR Station600 m
  • Futian Metro Station630 m
  • Viva-Dental650 m
  • Central Walk Shopping Mall660 m
  • Civic Center Metro Station690 m
  • Free Wi-Fi

    Futian Shangri-La Hotel

    4088 Yi Tian Road, Futian District, Futian District, Shenzhen, China, 518048 - See map
    "Conveniently situated near the Exhibition Centre, some really good restaurants / bars nearby."
    Robert - February 17, 2017
    Exceptional reputation
    Recommended by 92% of guests
    Excellent cleanliness
    8.9 rating for cleanliness
    • 440 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    This property is in high demand!

    Booked 28 times

    Property ranking|Compared to 4,527 Shenzhen properties
    See all rankings
    Value for money score
    8.4/10
    Location score
    9.0/10
    Service score
    8.7/10
    Cleanliness score
    8.9/10
    Better than
    99
    %
    of Shenzhen properties
    Better than
    99
    %
    of Shenzhen properties
    Better than
    99
    %
    of Shenzhen properties
    Better than
    99
    %
    of Shenzhen properties
    Value for money8.4
    Distance to city center1 km
    Location rating9.0
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport27.5 km

    Rooms available at Futian Shangri-La Hotel

    8.8
    Excellent
    Room comfort & quality
    Executive Suite
    Executive Suite
    ...
    • Room size: 96 m²/1033 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier City View Room
    Premier City View Room
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Horizon
    Horizon
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Premier
    Premier
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe City View
    Deluxe City View
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Horizon Twin Room - with Executive lounge access
    Horizon Twin Room - with Executive lounge access
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 144 m²/1550 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Superior Queen Room
    Superior Queen Room
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    Enter dates to see prices
    Superior City-view Queen Twin Room
    Superior City-view Queen Twin Room
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    Enter dates to see prices

    What people love about Futian Shangri-La Hotel

    • 10.0
      Exceptional

      "Good service, nice stay, we will be back next time."

      Jess Y.

      |

      August 6, 2017

    • 8.0
      Very good
      Staff 

      "The Hotel is very clean and staff are very nice"

      wong

      |

      July 21, 2018

    • 9.2
      Exceptional
      Location

      "Very good location which is nearby the subway."

      OI D.

      |

      September 22, 2018

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    More about Futian Shangri-La Hotel

    More about Futian Shangri-La Hotel

    9.2
    Exceptional

    "Very friendly staff, the buffet is bad!!!too few selection."

    Yu T.

    |

    November 20, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "This is a beautiful property with impeccable service."

    Abbey

    |

    August 6, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Shang Garden
    Cuisine:Chinese
    Menu:Buffet
    Cafe Zen
    Cuisine:Asian, Chinese
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Chinese cuisine
    Chinese cuisine
    Xiang LeYuan
    30 m Chinese
    Cafe Zen
    70 m Chinese, International
    Jin Bi Luo Shi Fu
    170 m Chinese
    Fast food
    Fast food
    Subway (Yi Jing)
    250 m Fast food
    Ka LiAo CanGuan JiuBa
    300 m Fast food
    Papa John's Pizza (XingHe)
    580 m Fast food, Pizza
    Cafe
    Cafe
    Xian Coffee
    30 m Cafe
    Fix Gourmet House (The Ritz-Carlton Shenzhen)
    540 m Cafe
    Starbucks (Yin Le Ting)
    880 m Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Futian Shangri-La Hotel from real guests

    Overall rating
    8.6
    Excellent
    From 1282 reviews
    Provided by verified guests of
    Agoda Reviews (495)Booking.com Reviews (787)
    Rating via Agoda8.7
    /
    10
    Cleanliness8.9
    Facilities8.7
    Location9.0
    Room comfort and quality8.8
    Service8.7
    Value for money8.4
    High score for Shenzhen
    Rating
    9+ Exceptional (100)
    8-9 Excellent (50)
    7-8 Very Good (45)
    6-7 Good (12)
    <6 Below Expectation (17)
    Time of the year
    Mar - May (51)
    Jun - Aug (55)
    Sep - Nov (58)
    Dec - Feb (60)
    All guests (495)
    All room types
    All languages

    Show reviews that mention 

    Showing 224 verified guest comments
    12345
    9.2
    Exceptional
    ZING from Malaysia
    Business traveler
    Deluxe
    Stayed 1 night in July, 2019

    Great hospitality”

    Good in everything, except breakfast

    Reviewed July 21, 2019
    9.2
    Exceptional
    Jethendranath
    Solo traveler
    Deluxe
    Stayed 7 nights in July, 2019

    Satisfied ”

    Only issue was no late check out and for 2 extra hours I had to pay for a full night charges

    Reviewed July 12, 2019
    9.6
    Exceptional
    Emily from Hong Kong
    Family with young children
    Deluxe
    Stayed 1 night in April, 2019

    Comfy, friendly, spacious ”

    Our first room had a stale cigarette smell (all rooms are now non-smoking) so they switched us and upgraded us to a suite. Rooms are comfy and spacious. Everyone was super-friendly. They even gave our kids teddy bears.

    Reviewed April 24, 2019
    8.8
    Excellent
    Huma
    Couple
    Deluxe
    Stayed 1 night in June, 2019

    Good stay”

    Convenient location, clean room, staff in general was friendly except for the gym and pool check in staff. Breakfast was good.

    Reviewed June 17, 2019
    10.0
    Exceptional
    Edward from Hong Kong
    Family with young children
    Deluxe
    Stayed 1 night in June, 2019

    Great hotel and great facilities”

    Room was big and the facilities were great! Although the hotel was old but it still has classy feeling like an old shangri la

    Reviewed June 09, 2019
    9.2
    Exceptional
    Wo from Hong Kong
    Solo traveler
    Deluxe
    Stayed 1 night in June, 2019

    Nice staff ”

    Staff is well trained and nice, try their best to fulfill customer needs

    Reviewed June 08, 2019
    10.0
    Exceptional
    Abbey from Australia
    Family with young children
    Deluxe City View
    Stayed 2 nights in August, 2018

    Beautiful hotel”

    This is a beautiful property with impeccable service. The room was a great size, plenty of space for myself, husband and two young children. The pool was great as was the buffet dinner. If in Shenzhen again I would definitely stay here.

    Reviewed August 06, 2018
    10.0
    Exceptional
    Jess from Hong Kong
    Family with teens
    Deluxe
    Stayed 1 night in August, 2017

    Always Shangri-la”

    Shangri-la has its unique smell and style that I always like. For this time to shenzhen I checked the location and everything and decided to stay with them again with my 15-year-old son in a twin room with 45sq.m. It was indeed a nice stay - nice staff, fast check-in and very cleaned room and bathroom. At the end they messed up the time I ordered the breakfast in-room and they gave me a 15% discount on it as an apology. Good service, nice stay, we will be back next time. ^^

    Reviewed August 06, 2017
    8.3
    Excellent
    Eng from Malaysia
    Business traveler
    Deluxe
    Stayed 2 nights in March, 2015

    Highly Recommended Hotel in ShenZhen”

    central, near subway, dinning nearby

    Absolutely fantastic. The staff were very friendly and helpful, and the majority spoke reasonable english. The rooms were large, and the double beds, with plush goose down pillows & doonas were an absolute delight

    Reviewed March 25, 2015
    8.3
    Excellent
    Stephen from United States
    Business traveler
    Deluxe
    Stayed 3 nights in May, 2014

    Excellent Hotel, Great Staff”

    Staff Support, Location, Comfy Bed

    Excellent and professional staff support. The Caravelle in VN could use this as a lesson! Bed was comfortable and food was well prepared. I had an issue with Internet and the staff were supportive and very willing to amend any issues. Professional staff makes all the difference as this hotel has well trained staff indeed.

    Reviewed May 10, 2014
    8.0
    Excellent
    Hiu from Hong Kong
    Business traveler
    Deluxe
    Stayed 1 night in February, 2013

    Great Location and service”

    Nice room

    good hotel with great location. the room is big enough and tidy. food are good. the service is very good too. i've forgotten my belongings after check out. i called back hotel after few days and they are so nice to keep it for me. next time definitely i will stay in this hotel again.

    Reviewed February 27, 2013
    10.0
    Exceptional
    Liem from Hong Kong
    Couple
    Deluxe
    Stayed 1 night in February, 2010

    Wonderful Vacation”

    location, facilities, room
    no

    All the staff within the hotel are very helpful. The facilities in hotel are prefect. Fitness room is very big. The room is big and clear. Bathroom is prefect renovation. The location of hotel is easy to access MTR station. I must stay in this hotel again next time.

    Reviewed February 23, 2010
    6.8
    Good
    eng from Singapore
    Solo traveler
    Deluxe
    Stayed 1 night in May, 2019

    Great location”

    Just above the hk Shenzhen train station

    Reviewed May 06, 2019
    8.4
    Excellent
    OI from Hong Kong
    Couple
    Deluxe
    Stayed 1 night in April, 2019

    Excellent”

    The spa area is very relaxing. Room is big and spacious. We have a good holiday rest during our stay, especially with the food restaurants and coffee houses nearby.

    Reviewed April 25, 2019
    9.2
    Exceptional
    Yu from Hong Kong
    Couple
    Deluxe
    Stayed 1 night in September, 2018

    very good in value”

    very friendly staff, the buffet is bad!!!too few selection. room is nice and spacious. very good location

    Reviewed November 20, 2018
    9.2
    Exceptional
    OI from Hong Kong
    Couple
    Deluxe City View
    Stayed 1 night in August, 2018

    Nice hotel”

    Neat and comfortable! Very good location which is nearby the subway. The indoor pool is a bit crowdy in the afternoon but still acceptable.

    Reviewed September 22, 2018
    6.8
    Good
    Yuen from Hong Kong
    Couple
    Horizon
    Stayed 1 night in September, 2016

    Staff is rude and incompetant”

    Excellent location and hardware, cleanliness acceptable (bathroom is not clean, bedroom is fine), staff on club floor is much more professional than the G/F staff We came across a female staff who was super rude who brought her bad emotion to work and made the guest suffer. We were so pissed off, really, this is so unfair.

    Reviewed August 08, 2017
    9.6
    Exceptional
    Ridwan from Singapore
    Solo traveler
    Deluxe
    Stayed 3 nights in September, 2016

    Fantastic stay”

    This was my second stay at futian shangrila. Room was very well maintained clean and typical shangrila comfort. I like electrical socket outlets are well located and with UK type socket. King size matress bed is firm and pillows provided with hard and soft types. Bathroom has two type of showers: handheld and rain drop type. Amenities are from locitante (i am guessing). Bathtub is deep large equipped with tv. The only complain is toilet seat is very close to shower door and tissue holder. Need a more spacious space. The breakfast place 'zen cafe' is disappointing. Replenishment is slow, chef was quite rude, food selection was only so so considering it is a 5 star hotel. I would suggest shangrila improves on their breakfast. Main lobby is amazing. There is piano playing singer every night

    Reviewed September 19, 2016
    10.0
    Exceptional
    Julien from France
    Couple
    Deluxe
    Stayed 2 nights in September, 2016

    Great hotel!”

    I had a pleasant experience at this hotel. Choose an upgrade upon checkin with an access to Horizon Lounge and it was a good choice :)! Excellent health club facilities too. Not a big fan of Shangrila style/decoration for bedrooms but that's not a comment limited for this hotel and my personal view. Great stay overall.

    Reviewed September 18, 2016
    8.0
    Excellent
    Bertrand from France
    Couple
    Horizon
    Stayed 1 night in April, 2015

    Classic Shangri-la Service”

    Location, high standards and Horizon Club access

    We had a very good stay at the Sangri-la Futian. The rooms are a bit small for a five-star hotel but nicely decorated. Staff is friendly and the hotel is clean. We booked a Horizon Club room, which grants access to the cocktail buffet served at the top floor "Horizon Lounge" at the end of the afternoon, which serves good food in a fantastic setting overlooking Shenzhen's central park. On the other hand, I would not recommend having your breakfast at the Horizon Club as the choices are a bit more restricted than downstairs at the main breakfast place. Overall an excellent experience.

    Reviewed October 28, 2015
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    • Exceptional location
    • COCO Park
    • Convention & Exhibition Center Metro Station is within 0.4 km