Glen Helen Lodge

1 Namatjira Drive, West Macdonnell Ranges, Via Alice Springs, Northern Territory, West Macdonnell National Park, Alice Springs, Australia, 0872
Glen Helen Lodge
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Triple Room - Bathroom Glen Helen Lodge
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7.2
Very good
/10
(386 reviews)See what guests said
See map
8.9
Excellent
Location rating score
Excellent location
Parking
FREE
  • The Kangaroo Sanctuary121.14 km
  • Highlights and ratings

    2-star Resort
    "Good enough for overnight stay."
    Gongyu - February 21, 2018
    Very good service
    7.7 rating for service
    Very good comfort
    7.5 room quality and comfort
    Very good cleanliness
    7.0 rating for cleanliness
    Good facilities on premise
    6.5 facilities on premise
    • Daily housekeeping

    • Bar

    • Garden

    • Laundry service

    • Smoking area

    Cheaper than 73% of all properties in Alice Springs in the last 24 hoursCompared to 41 Alice Springs properties at Agoda for various dates
    Value for money6.5
    Distance to city center132 km
    Location rating8.9
    Nearest airportAlice Springs Airport (ASP)
    Distance to airport126.0 km

    Rooms available at Glen Helen Lodge

    7.5
    Very good
    Room comfort & quality
    Double View
    Double View
    ...
    • Room size: 18 m²/194 ft²
    • Mountain view
    • 1 double bed
    Enter dates to see prices
    Standard Family Room for 4 People
    Standard Family Room for 4 People
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 double bed and 1 bunk bed
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 queen bed or 1 single bed
    Enter dates to see prices
    Double Room with Mountain View
    Double Room with Mountain View
    ...
    • 1 double bed
    Enter dates to see prices
    Twin Family Room
    Twin Family Room
    ...
      Enter dates to see prices
      SINGLE STANDARD - ROOM ONLY
      SINGLE STANDARD - ROOM ONLY
      ...
        Enter dates to see prices
        Studio Standard
        Studio Standard
        ...
          Enter dates to see prices
          Twin Capacity 4
          Twin Capacity 4
          ...
            Enter dates to see prices
            Single Capacity 4
            Single Capacity 4
            ...
              Enter dates to see prices
              Double With Views
              Double With Views
              ...
                Enter dates to see prices

                Frequently asked questions

                What time is check-in and check-out at Glen Helen Lodge?

                Check-in is from 2:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out.

                How do I get to Glen Helen Lodge?

                For those who wish to drive their own cars, Glen Helen Lodge has a car park available for guests. Car parking is free for guests.

                What is the smoking policy at Glen Helen Lodge?

                Glen Helen Lodge does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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                More about Glen Helen Lodge

                More about Glen Helen Lodge

                Description

                Show less

                Most talked about facilities

                View
                3 mentions
                Food & Dining
                2 mentions
                Breakfast
                1 mention

                What they offer

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                Food and dining

                Breakfast options

                Full English/Irish

                Restaurants on site

                The Namatjira Gallery Restaurant
                Cuisine:Local, Australian
                Menu:Buffet

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                Property's guest policies

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                Some helpful facts

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                Reviews of Glen Helen Lodge from real guests

                Overall rating
                7.2
                Very good
                From 386 reviews
                Provided by verified guests of
                Agoda Reviews (46)Booking.com Reviews (340)
                Rating via Agoda7.4
                /
                10
                Cleanliness7.0
                Facilities6.5
                Location8.9
                Room comfort and quality7.5
                Service7.7
                Value for money6.5
                High score for Alice Springs
                Rating
                9+ Exceptional (4)
                8-9 Excellent (6)
                7-8 Very Good (12)
                6-7 Good (2)
                <6 Below Expectation (8)
                Time of the year
                Mar - May (10)
                Jun - Aug (10)
                Sep - Nov (7)
                Dec - Feb (5)
                All guests (46)
                All room types
                All languages
                Showing 32 verified guest comments
                12
                10.0
                Exceptional
                Isabelle from Switzerland
                Couple
                Standard Family Room for 4 People
                Stayed 1 night in January, 2020

                Exceptional”

                Very staff, nice food, good value for money! Would definately stay there again.

                Reviewed January 22, 2020
                8.0
                Excellent
                Brian from United States
                Family with teens
                Triple Room
                Stayed 1 night in October, 2019

                Outpost in the Outback”

                Glen Helen is a spectacular location at the end of the West MacDonnells Range in the Northern Territory. The Lodge gives you a place to hang out after leaving Alice Springs to tour the Gaps and Gorges of the West MacDonnells, without having to race back to Alice before sunset at the end of the day. It also allows you to continue on a leisurely next day around the loop to Herrmansburg on the new road that takes you past the amazing Gosse Bluff comet crater before returning back to Alice. The Lodge is rather rustic, and a little pricey, but you must take into consideration that this is the real Outback. The running water is "bore water" (well water), OK for showers, hand washing, etc., but not to drink. But is essential when traveling in the Outback to carry lots of drinking water with you, and you can buy more chilled water at the Lodge (along with a lot of other drinks). The food is very good, especially considering the remoteness of the location.

                Reviewed October 12, 2019
                8.8
                Excellent
                Felicia from Australia
                Couple
                Double View
                Stayed 2 nights in August, 2019

                Excellent”

                Peaceful and beautiful

                Reviewed September 03, 2019
                7.6
                Very good
                John from Australia
                Couple
                Double View
                Stayed 2 nights in June, 2019

                2 Night Stay”

                Had the room with a view and it was great to wake up to views of the river and range. The room was clean, bed comfortable and the shower hot - quite satisfactory! The free tea and coffee in the lodge was much appreciated. Staff were friendly and efficient.

                Reviewed June 24, 2019
                9.2
                Exceptional
                Gary from Australia
                Couple
                Double View
                Stayed 1 night in June, 2019

                Cosy room in a beautiful location”

                All the staff were friendly and helpful. The room was lovely and warm when we got there and had such a cosy, welcoming feeling. There wasn't in room tea coffee facilities but there was free tea and coffee in the eating area. There was a small fridge in the room however. The meals were large and very tasty, and the smorgasbord breakfast was excellent. We were full all day from it. Don't be put off by the basic outside appearance of the resort, the rooms and atmosphere are what's important and this place has plenty of both.

                Reviewed June 10, 2019
                2.8
                Oliver from Australia
                Couple
                Standard Family Room for 4 People
                Stayed 1 night in March, 2019

                Acceptable”

                Dirty and smelly and over priced. The breakfast was good tho

                Reviewed March 21, 2019
                4.0
                Mark from United States
                Couple
                Triple Room
                Stayed 2 nights in September, 2018

                The only choice, other than not going this direction”

                If I had it to do again, I would skip the expense of the 4WD and hotels along this route and just drive the sealed route straight to Uluru from Alice Springs (and you’ll need the money there, too!).

                Reviewed September 12, 2018
                9.2
                Exceptional
                Judy from Australia
                Couple
                Triple Room
                Stayed 1 night in May, 2018

                Stunning scenery, comfortable lodgings and great food. ”

                The managers were fantastic. Quick check in,great sense of humour and I would drive all the way back there for the lamb chops.

                Reviewed May 28, 2018
                4.8
                Marie-louise from Australia
                Group
                Triple Room
                Stayed 3 nights in April, 2018

                Acceptable”

                Air conditioning was barely functional and so noisy it couldn't be used at night. Over half of the washing machines were out of order. Communal kitchen facility was dirty and had no equipment. It looked like the place really needed some TLC.

                Reviewed April 17, 2018
                8.4
                Excellent
                Gongyu from China
                Group
                Triple Room
                Stayed 1 night in February, 2018

                A comfortable stay”

                Great staff and not so great facilities. Good enough for overnight stay. p.s., I don’t quite get the Australian definition of a “resort”. This place is more like a motel in my opinion.

                Reviewed February 21, 2018
                9.2
                Exceptional
                Anthony from Australia
                Couple
                Triple Room
                Stayed 1 night in July, 2017

                Exceptional”

                We had dinner in the restaurant and it was absolutely beautiful, it was the best kangaroo I have ever had, so my congrats to the chef. We would definitely stay there again should we ever pass through Glen Helen again.

                Reviewed July 06, 2017
                6.8
                Good
                Suei from Malaysia
                Couple
                Stayed 1 night in April, 2016

                Glen Helen homestead lodge”

                The signage to d property needs to be more prominent n bigger

                Reviewed April 24, 2016
                8.0
                Excellent
                Alan from Australia
                Couple
                Triple Room
                Stayed 1 night in November, 2015

                Great place to rest ”

                location, location ... staff

                Can't get more Aussie than this. It maybe only a two star, so don't expect too much, but it has everything you need for a short stay or stop over. Good food, great atmosphere ans the location is great.

                Reviewed November 16, 2015
                7.3
                Very good
                Wayne from Australia
                Couple
                Triple Room
                Stayed 1 night in July, 2013

                Clean”

                Price, cleanliness and staff.

                Staff charged me $5 for two slices of toast!! Ridiculous!!!

                Reviewed July 11, 2013
                7.3
                Very good
                Ingeborg from United Kingdom
                Couple
                Triple Room
                Stayed 1 night in January, 2013

                Great Location for an overnight stay at Glen Helen”

                Friendly staff

                We were allocated a room overlooking the river which was very nice. Small rooms but perfectly adequate for an overnight stay. The temperatures meant the fridge was struggling. Pleased to say saw no snakes!

                Reviewed January 26, 2013
                8.0
                Excellent
                Richard from Netherlands
                Family with teens
                Stayed 1 night in August, 2012

                Basic comfort but great place to stay”

                Nice location at start of unsealed road to Uluru

                for those who want to travel to uluru (ayer's rock), the unsealed 4wd road via kings canyon is the best way to go. road is in reasonable condition most of the time and gets you through areas with wild horses, camels, kangaroos and very nice views of gorges and bush fields.

                Reviewed September 04, 2012
                7.3
                Very good
                Richard from Netherlands
                Family with teens
                Stayed 1 night in August, 2012

                Nice place, also for families”

                Nice and helpful staff (usually young Oz traveller's themselves)

                for those who want to travel to uluru (ayer's rock), the unsealed 4wd road via kings canyon is the best way to go. road is in reasonable condition most of the time and gets you through areas with wild horses, camels, kangaroos and very nice views of gorges and bush fields. family room holds the advantage of a private yet basic shower.

                Reviewed September 04, 2012
                7.3
                Very good
                Lou from Australia
                Group
                Triple Room
                Stayed 1 night in July, 2012

                Very pleasant”

                Situation and aspect

                Mostly good Rooms needs a lot of little thing fixed eg moving taps, loose door locks Otherwise good place to stay Restraunt food good but a little expensive

                Reviewed July 12, 2012
                8.0
                Excellent
                from Australia
                Couple
                Stayed 1 night in June, 2012

                Amazing location with friendly staff”

                Warm and friendly environment with amazing locality and views!!

                We loved our stay at the Glen Helen Resort although the rooms are below standard. Staff all very helpful and friendly, and restaurant meals were of a very good quality. There was musical entertainment to be enjoyed by all. The location is the draw card for this resort as the scenery is absolutely amazing.

                Reviewed June 19, 2012
                7.7
                Very good
                Vicki from Australia
                Group
                Stayed 1 night in May, 2012

                Basic rooms in a lovely location”

                Good location at Glen Helen Gorge and close to Ormiston Gorge

                Only hotel in the West MacDonnell Ranges. Friendly staff, good restaurant, free live music during our stay

                Reviewed May 26, 2012
                12

                Reviews of Glen Helen Lodge from real guests

                Overall rating
                7.2
                Very good
                From 386 reviews
                Provided by verified guests of
                Agoda Reviews (46)Booking.com Reviews (340)
                Rating via Agoda7.4
                /
                10
                Cleanliness7.0
                Facilities6.5
                Location8.9
                Room comfort and quality7.5
                Service7.7
                Value for money6.5
                High score for Alice Springs
                Rating
                9+ Exceptional (4)
                8-9 Excellent (6)
                7-8 Very Good (12)
                6-7 Good (2)
                <6 Below Expectation (8)
                Time of the year
                Mar - May (10)
                Jun - Aug (10)
                Sep - Nov (7)
                Dec - Feb (5)
                All guests (46)
                All room types
                All languages
                Showing 32 verified guest comments
                12
                10.0
                Exceptional
                Isabelle from Switzerland
                Couple
                Standard Family Room for 4 People
                Stayed 1 night in January, 2020

                Exceptional”

                Very staff, nice food, good value for money! Would definately stay there again.

                Reviewed January 22, 2020
                8.0
                Excellent
                Brian from United States
                Family with teens
                Triple Room
                Stayed 1 night in October, 2019

                Outpost in the Outback”

                Glen Helen is a spectacular location at the end of the West MacDonnells Range in the Northern Territory. The Lodge gives you a place to hang out after leaving Alice Springs to tour the Gaps and Gorges of the West MacDonnells, without having to race back to Alice before sunset at the end of the day. It also allows you to continue on a leisurely next day around the loop to Herrmansburg on the new road that takes you past the amazing Gosse Bluff comet crater before returning back to Alice. The Lodge is rather rustic, and a little pricey, but you must take into consideration that this is the real Outback. The running water is "bore water" (well water), OK for showers, hand washing, etc., but not to drink. But is essential when traveling in the Outback to carry lots of drinking water with you, and you can buy more chilled water at the Lodge (along with a lot of other drinks). The food is very good, especially considering the remoteness of the location.

                Reviewed October 12, 2019
                8.8
                Excellent
                Felicia from Australia
                Couple
                Double View
                Stayed 2 nights in August, 2019

                Excellent”

                Peaceful and beautiful

                Reviewed September 03, 2019
                7.6
                Very good
                John from Australia
                Couple
                Double View
                Stayed 2 nights in June, 2019

                2 Night Stay”

                Had the room with a view and it was great to wake up to views of the river and range. The room was clean, bed comfortable and the shower hot - quite satisfactory! The free tea and coffee in the lodge was much appreciated. Staff were friendly and efficient.

                Reviewed June 24, 2019
                9.2
                Exceptional
                Gary from Australia
                Couple
                Double View
                Stayed 1 night in June, 2019

                Cosy room in a beautiful location”

                All the staff were friendly and helpful. The room was lovely and warm when we got there and had such a cosy, welcoming feeling. There wasn't in room tea coffee facilities but there was free tea and coffee in the eating area. There was a small fridge in the room however. The meals were large and very tasty, and the smorgasbord breakfast was excellent. We were full all day from it. Don't be put off by the basic outside appearance of the resort, the rooms and atmosphere are what's important and this place has plenty of both.

                Reviewed June 10, 2019
                2.8
                Oliver from Australia
                Couple
                Standard Family Room for 4 People
                Stayed 1 night in March, 2019

                Acceptable”

                Dirty and smelly and over priced. The breakfast was good tho

                Reviewed March 21, 2019
                4.0
                Mark from United States
                Couple
                Triple Room
                Stayed 2 nights in September, 2018

                The only choice, other than not going this direction”

                If I had it to do again, I would skip the expense of the 4WD and hotels along this route and just drive the sealed route straight to Uluru from Alice Springs (and you’ll need the money there, too!).

                Reviewed September 12, 2018
                9.2
                Exceptional
                Judy from Australia
                Couple
                Triple Room
                Stayed 1 night in May, 2018

                Stunning scenery, comfortable lodgings and great food. ”

                The managers were fantastic. Quick check in,great sense of humour and I would drive all the way back there for the lamb chops.

                Reviewed May 28, 2018
                4.8
                Marie-louise from Australia
                Group
                Triple Room
                Stayed 3 nights in April, 2018

                Acceptable”

                Air conditioning was barely functional and so noisy it couldn't be used at night. Over half of the washing machines were out of order. Communal kitchen facility was dirty and had no equipment. It looked like the place really needed some TLC.

                Reviewed April 17, 2018
                8.4
                Excellent
                Gongyu from China
                Group
                Triple Room
                Stayed 1 night in February, 2018

                A comfortable stay”

                Great staff and not so great facilities. Good enough for overnight stay. p.s., I don’t quite get the Australian definition of a “resort”. This place is more like a motel in my opinion.

                Reviewed February 21, 2018
                9.2
                Exceptional
                Anthony from Australia
                Couple
                Triple Room
                Stayed 1 night in July, 2017

                Exceptional”

                We had dinner in the restaurant and it was absolutely beautiful, it was the best kangaroo I have ever had, so my congrats to the chef. We would definitely stay there again should we ever pass through Glen Helen again.

                Reviewed July 06, 2017
                6.8
                Good
                Suei from Malaysia
                Couple
                Stayed 1 night in April, 2016

                Glen Helen homestead lodge”

                The signage to d property needs to be more prominent n bigger

                Reviewed April 24, 2016
                8.0
                Excellent
                Alan from Australia
                Couple
                Triple Room
                Stayed 1 night in November, 2015

                Great place to rest ”

                location, location ... staff

                Can't get more Aussie than this. It maybe only a two star, so don't expect too much, but it has everything you need for a short stay or stop over. Good food, great atmosphere ans the location is great.

                Reviewed November 16, 2015
                7.3
                Very good
                Wayne from Australia
                Couple
                Triple Room
                Stayed 1 night in July, 2013

                Clean”

                Price, cleanliness and staff.

                Staff charged me $5 for two slices of toast!! Ridiculous!!!

                Reviewed July 11, 2013
                7.3
                Very good
                Ingeborg from United Kingdom
                Couple
                Triple Room
                Stayed 1 night in January, 2013

                Great Location for an overnight stay at Glen Helen”

                Friendly staff

                We were allocated a room overlooking the river which was very nice. Small rooms but perfectly adequate for an overnight stay. The temperatures meant the fridge was struggling. Pleased to say saw no snakes!

                Reviewed January 26, 2013
                8.0
                Excellent
                Richard from Netherlands
                Family with teens
                Stayed 1 night in August, 2012

                Basic comfort but great place to stay”

                Nice location at start of unsealed road to Uluru

                for those who want to travel to uluru (ayer's rock), the unsealed 4wd road via kings canyon is the best way to go. road is in reasonable condition most of the time and gets you through areas with wild horses, camels, kangaroos and very nice views of gorges and bush fields.

                Reviewed September 04, 2012
                7.3
                Very good
                Richard from Netherlands
                Family with teens
                Stayed 1 night in August, 2012

                Nice place, also for families”

                Nice and helpful staff (usually young Oz traveller's themselves)

                for those who want to travel to uluru (ayer's rock), the unsealed 4wd road via kings canyon is the best way to go. road is in reasonable condition most of the time and gets you through areas with wild horses, camels, kangaroos and very nice views of gorges and bush fields. family room holds the advantage of a private yet basic shower.

                Reviewed September 04, 2012
                7.3
                Very good
                Lou from Australia
                Group
                Triple Room
                Stayed 1 night in July, 2012

                Very pleasant”

                Situation and aspect

                Mostly good Rooms needs a lot of little thing fixed eg moving taps, loose door locks Otherwise good place to stay Restraunt food good but a little expensive

                Reviewed July 12, 2012
                8.0
                Excellent
                from Australia
                Couple
                Stayed 1 night in June, 2012

                Amazing location with friendly staff”

                Warm and friendly environment with amazing locality and views!!

                We loved our stay at the Glen Helen Resort although the rooms are below standard. Staff all very helpful and friendly, and restaurant meals were of a very good quality. There was musical entertainment to be enjoyed by all. The location is the draw card for this resort as the scenery is absolutely amazing.

                Reviewed June 19, 2012
                7.7
                Very good
                Vicki from Australia
                Group
                Stayed 1 night in May, 2012

                Basic rooms in a lovely location”

                Good location at Glen Helen Gorge and close to Ormiston Gorge

                Only hotel in the West MacDonnell Ranges. Friendly staff, good restaurant, free live music during our stay

                Reviewed May 26, 2012
                12
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                • Excellent location
                • The Kangaroo Sanctuary