Grand Hotel Saigon
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Deluxe King - Bedroom Grand Hotel Saigon
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8.5
Excellent
10.1% this month
/10
(3030 reviews)See what guests said
See map
9.2
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Velvet30 m
  • Dong Khoi Street30 m
  • Artbook40 m
  • Tropical Rainforest Disco (Mua Rung)40 m
  • Manna50 m
  • Lucky Plaza60 m
  • Living & Giving80 m
  • Consulate of Malaysia80 m
  • Precious Qui90 m
  • ANZ Bank100 m
  • Free Wi-Fi
    2017

    Grand Hotel Saigon

    No. 8 Dong Khoi Street, Ben Nghe Ward, District 1, Ho Chi Minh City, District 1, Ho Chi Minh City, Vietnam - See map
    "Great, friendly and helpful staff, big and clean rooms, an extraordinary breakfast, a roof top bar with astonishing views - there was really nothing t..."
    Andreas - January 12, 2019
    Exceptional reputation
    Recommended by 90% of guests
    Excellent cleanliness
    8.7 rating for cleanliness
    • Airport transfer

    • Located in heart of Ho Chi Minh City

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!

    Booked 49 times

    Property ranking|Compared to 13,064 Ho Chi Minh City properties
    See all rankings
    Location score
    9.2/10
    Cleanliness score
    8.7/10
    Room comfort score
    8.4/10
    Service score
    8.4/10
    Better than
    99
    %
    of Ho Chi Minh City properties
    Better than
    99
    %
    of Ho Chi Minh City properties
    Better than
    99
    %
    of Ho Chi Minh City properties
    Better than
    98
    %
    of Ho Chi Minh City properties
    Value for money8.2
    Distance to city center2.0 km
    Location rating9.2
    Nearest airportTan Son Nhat International Airport (SGN)
    Distance to airport6.5 km

    Rooms available at Grand Hotel Saigon

    8.4
    Excellent
    Room comfort & quality
    Grand Executive Suite, Club lounge access, 1 King
    Grand Executive Suite, Club lounge access, 1 King
    ...
    • Room size: 50 m²/538 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Luxury Suite King
    Luxury Suite King
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe King
    Deluxe King
    ...
    • Room size: 30 m²/323 ft²
    • Garden view
    • 1 double bed
    Enter dates to see prices
    Senior Deluxe City View Double Bed
    Senior Deluxe City View Double Bed
    ...
    • Room size: 35 m²/377 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Premium Deluxe Twin
    Premium Deluxe Twin
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Grand Executive King
    Grand Executive King
    ...
    • Room size: 35 m²/377 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Senior Deluxe Twin Room
    Senior Deluxe Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premium Deluxe King
    Premium Deluxe King
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Twin Room
    Executive Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Pool view
    • 2 single beds
    Enter dates to see prices
    Grand Executive Twin Room
    Grand Executive Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices

    What people love about Grand Hotel Saigon

    • 8.4
      Excellent
      Location

      "Nice location, great ambience, staff are fantastic."

      Mohamed T.

      |

      December 8, 2018

    • 10.0
      Exceptional

      "A wonderful view of the courtyard and pool."

      Nerissa

      |

      September 17, 2018

    • 8.4
      Excellent
      Location

      "Good location for business and leisure"

      Hiroshi

      |

      December 10, 2018

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    More about Grand Hotel Saigon

    More about Grand Hotel Saigon

    9.2
    Exceptional

    "Thumbs up to the staffs, helpful and friendly + good English..."

    Goh

    |

    May 29, 2018

    An overview

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    What they offer

    10.0
    Exceptional
    Staff 

    "Staff were courteous and so helpful in every way."

    Nerissa

    |

    September 17, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Chez-Nous Restaurant
    Cuisine:Chinese, European, Vietnamese
    Saigon Palace Restaurant
    Cuisine:Asian, European
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Vietnamese cuisine
    Vietnamese cuisine
    Saigon Corner
    30 m Vietnamese
    Central Restaurant
    130 m Vietnamese
    Vietnam House Restaurant
    140 m Vietnamese
    Asian cuisine
    Asian cuisine
    The Royal Pavilion
    20 m Asian, Chinese
    MAY Restaurant and Bar
    40 m Asian, Bar, European
    Continental Palace Restaurant
    40 m Asian, Chinese, Vietnamese
    Cafe
    Cafe
    Shin Coffee
    30 m Cafe
    La Dolce Vita Cafe
    40 m Cafe
    Coffee Bean & Tea Leaf
    40 m Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Grand Hotel Saigon from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3030)Booking.com Reviews (1661)
    8.5
    /
    10
    Excellent
    10.1% this month
    Cleanliness8.7
    Facilities8.2
    Location9.2
    Room comfort and quality8.4
    Service8.4
    Value for money8.2
    High score for Ho Chi Minh City
    Rating
    9+ Exceptional (814)
    8-9 Excellent (590)
    7-8 Very Good (533)
    6-7 Good (160)
    <6 Below Expectation (159)
    Time of the year
    Mar - May (465)
    Jun - Aug (679)
    Sep - Nov (511)
    Dec - Feb (601)
    All guests (3030)
    All room types
    All languages

    Show reviews that mention 

    Showing 2256 verified guest comments
    12345
    4.4
    John from Malaysia
    Couple
    Executive Twin Room
    Stayed 1 night in July, 2019

    Stupid staff tell me I need to pay for one more room for my girlfriend and tell me stupid reason ”

    The staff no training and stupid at the few as the one name (peter) and someone else!!!tell me funny thing and do stupid to me

    Reviewed July 23, 2019
    3.2
    John from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in July, 2019

    Fuxking staff stupid I will not come back forever ”

    Stupid staff and tell me stupid thing

    Reviewed July 23, 2019
    10.0
    Exceptional
    Oliver from Australia
    Couple
    Deluxe King
    Stayed 2 nights in June, 2019

    Great hotel, clean and amazing location”

    Stayed here for 2 nights to begin with and then had to quickly book a third due to illness. Staff were very very accommodating, facilities were great except the rooftop bar is a little dated now. Nice pool area. Would stay here again.

    Reviewed June 26, 2019

    Dear Our Valued Guest, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager

    Responded July 13, 2019
    Grand Hotel Saigon
    8.0
    Excellent
    David from United Kingdom
    Couple
    Deluxe King
    Stayed 2 nights in May, 2019

    Very good”

    Hotel is in an excellent location just minutes away from the lively area of Pub Street and only 15 minutes away from the temples of Angkor - The wi-fi is very hit and miss in the room but much better in the reception area.

    Reviewed May 09, 2019

    Dear Mr. David, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager

    Responded June 17, 2019
    Grand Hotel Saigon
    10.0
    Exceptional
    Paul from United States
    Couple
    Deluxe King
    Stayed 3 nights in December, 2018

    Historic hotel. Great location. Wonderful service.”

    Really enjoyed our stay at the Grand Hotel Saigon. A historic building at the heart of Saigon walking distance to many attractions, restaurants, and shops. The hotel is historic and beautifully maintained. The pools is splendid. The buffet is one of my favorite in Saigon. And the staff was extremely professional. Would I stay here again? Absolutely, yes.

    Reviewed April 19, 2019

    Dear Mr. Paul, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager

    Responded April 23, 2019
    Grand Hotel Saigon
    10.0
    Exceptional
    Gary from United States
    Business traveler
    Senior Deluxe Room
    Stayed 1 night in April, 2019

    Clean, comfortable, quiet rooms in a great location.”

    Very nice hotel that has been kept very modern. Well maintained and clean. Friendly staff that is very responsive. My only complaint is that it needs more electrical outlets--especially close to the nightstands. All business people use their phones as alarm clocks and want to charge them too. Despite that, I highly recommend the hotel. This is my second time in Ho Chi Minh City and I came back to this hotel because I liked it so well.

    Reviewed April 12, 2019

    Dear Mr. Gary, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager

    Responded April 23, 2019
    Grand Hotel Saigon
    8.8
    Excellent
    Guy from Thailand
    Business traveler
    Deluxe King
    Stayed 2 nights in December, 2018

    Very comfortable and centrally located hotel”

    We had a very comfortable stay here. Arriving by car from Mui Ne, it was raining quite heavily and traffic was at a standstill. Luckily as we pulled up to the hotel the rain started easing off. Rooms were well appointed and I understand there is a pool but we didn't have time to use it. Breakfast was good except that they charged my friend (which I paid for) even though I was staying alone in the room and breakfast was for two people per room. I felt a bit ripped off, but I guess that must be their policy.

    Reviewed April 07, 2019

    Dear Sir, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager

    Responded April 23, 2019
    Grand Hotel Saigon
    8.8
    Excellent
    Hyun from South Korea
    Business traveler
    Deluxe King
    Stayed 3 nights in June, 2019

    Good ”

    Old & good facilities & nice staffs & location

    Reviewed July 04, 2019

    Dear Mr. Hyun, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager

    Responded July 13, 2019
    Grand Hotel Saigon
    8.4
    Excellent
    Andrew from United Kingdom
    Couple
    Deluxe King
    Stayed 4 nights in June, 2019

    A Room with No View!”

    In general a good stay. Two downside issues. 1. A room without a view. 2. Badly designed bathroom. Specifically the bathtub was installed with aesthetics and not practicalities in mind. This resulted in a constant (dangerous?) flow of water across the bathroom floor.

    Reviewed June 18, 2019

    Dear Mr. Andrew, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager

    Responded June 19, 2019
    Grand Hotel Saigon
    6.0
    CHARLES from Singapore
    Solo traveler
    Deluxe King
    Stayed 3 nights in June, 2019

    There are better values in the vicinity”

    I stayed in the old wing - room is big, but there are major issues => Big inconvenience with the lack of properly placed power sockets. Shops just across the road had their music on the whole day. Small TV placed very far away on the wall. The casino staff has very sour faces, not very professional in behaviour - worst casino I have been in Vietnam. Won't be back. Convenient location, but then there are many other hotels of all ranges around the same location - am sure you can find better value for a similar type of hotel.

    Reviewed June 17, 2019

    Dear Mr. Charles, Thank you for taking your valuable time to communicate to us why our service did not meet your expectations. Please accept our sincerest apology for the inconveniences we have caused you. In the meantime, we strive to clarify the problems as well as solutions available in order to prevent this problem from occurring again in the future. We deeply understand how important to be of your choice and we want to do the best we can. Again, we highly appreciate your feedback since it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager

    Responded June 19, 2019
    Grand Hotel Saigon
    8.4
    Excellent
    Anupam from Singapore
    Business traveler
    Premium Deluxe Twin
    Stayed 1 night in June, 2019

    Excellent”

    Superb location. Rooms newly renovated. Aircon temp control was not working. Staff attitude was not great. Wanted a bottle of water at 10pm and they said they could not provide as they gave only two small bottles of water per room

    Reviewed June 14, 2019

    Dear Mr. Anupam, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager

    Responded June 17, 2019
    Grand Hotel Saigon
    10.0
    Exceptional
    Michael from Thailand
    Solo traveler
    Deluxe King
    Stayed 1 night in February, 2019

    Exceptional”

    Great hotel in excellent downtown location. Very friendly and helpful staff. Excellent buffet breakfast. Lovely pool area and good fitness center. Very comfortable and enjoyable place to stay. Informed staff of room down the hall with kids running and yelling in the hallway at night and problem was quickly resolved. Would surely stay here again.

    Reviewed February 09, 2019

    Dear Michael Thank you for staying with Grand Hotel Saigon and for sharing your comments. We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experience to all our guests. Once again, thank you for choosing Grand Hotel and we look forward to welcome you back at Grand Hotel Saigon in near future soon. Best regards, Le Huu Thanh (Mr.)

    Responded February 20, 2019
    Grand Hotel Saigon
    8.0
    Excellent
    Karol from Singapore
    Family with teens
    Deluxe King
    Stayed 4 nights in December, 2018

    Unnecessary approach creating a bad feeling”

    We were happy to go back stsyvatvthe Grand however when checking in we had an unpleasant experience. I had made two separate bookings, one through the Grand website and one through Agoda. For the booking with Agoda I had accidentally clicked 1 adult instead of 2 adults. When I realised I read the fine print and it said the Grand King deluxe room was for up to 3 people anyway and we were only 2 so didn’t think my mistake was a problem and a room charge for one or two adults is the same anyway. When we were checking in they insisted on charging me an extra $25US for each night for this. I asked if they could not do that but they very strongly insisted. It was not a good start to our 8 days at the hotel and arrival back in Vietnam after quite a few years. We are returning to the hotel for Christmas and hope that we will not face any unpleasant experiences this time. It is a nice hotel but that was not a nice way to start our holiday.

    Reviewed December 24, 2018

    Wednesday, December 26, 2018 Dear Karol, Thank you for taking your valuable time to communicate to us why our service did not meet your expectations. Please accept our sincerest apology for the inconveniences we have caused you. In the meantime, we strive to clarify the problems as well as solutions available in order to prevent this problem from occurring again in the future. We deeply understand how important to be of your choice and we want to do the best we can. Again, we highly appreciate your feedback since it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Le Huu Thanh Duty Manager

    Responded December 26, 2018
    Grand Hotel Saigon
    8.4
    Excellent
    Mohamed from Singapore
    Business traveler
    Senior Deluxe City View Double Bed
    Stayed 3 nights in December, 2018

    Great Saigon at Grand!”

    Nice location, great ambience, staff are fantastic. I accidentally left my mobile phone at the breakfast table. They took it and passed it to front desk reception when i went back there 1/2 hour later. Very very honest people.

    Reviewed December 08, 2018

    Wednesday,December26, 2018 Dear Mohamed, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Le Huu Thanh Duty Manager

    Responded December 26, 2018
    Grand Hotel Saigon
    8.4
    Excellent
    Eti from Israel
    Group
    Grand Executive King
    Stayed 3 nights in November, 2018

    A very nice hotel but not a 5 star one”

    Very good location, nice rooms, great breakfast, beautiful pool (which we didnt use) but, we took 2 face towels for our day trip (we obviously brought them back) but the house keeping lady left us a note saying that the towels were missing... we had to pay extra for coffee (latte, cappuccino, hot chocolate), the showers in the pool (we took a shower before our flight) were outdated, and the hotel lobby is full of suitcases since there is no close room to keep the language. So as I wrote above, its a very good hotel but need some improvements in order to make it excellent or 5 star.

    Reviewed November 22, 2018

    Monday, 26th November 2018 Dear ETI, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager

    Responded November 26, 2018
    Grand Hotel Saigon
    10.0
    Exceptional
    Nerissa from Philippines
    Family with teens
    Senior Deluxe City View Double Bed
    Stayed 2 nights in September, 2018

    Beyond Expectations”

    Upon check-in we were upgraded to a suite in the "Ancient Wing" which was really lovely. Big, comfortable rooms with a balcony. Good view of the city and the Saigon River. A wonderful view of the courtyard and pool. Flowers and chocolates in the evening. Staff were courteous and so helpful in every way. It was an amazing stay. Will definitely come here again.

    Reviewed September 17, 2018

    Friday, 2nd November, 2018 Dear Ms. Nerissa, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat

    Responded November 02, 2018
    Grand Hotel Saigon
    10.0
    Exceptional
    Liang from China
    Solo traveler
    PREMIUM DELUXE - Breakfast
    Stayed 7 nights in July, 2019

    Exceptional”

    Good

    Reviewed July 19, 2019

    Dear Our Valued Guest, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager

    Responded July 25, 2019
    Grand Hotel Saigon
    10.0
    Exceptional
    Patricia from New Zealand
    Couple
    Deluxe King
    Stayed 3 nights in April, 2019

    Absolute luxury.”

    Everything about this hotel was 1st class. On arrival we were upgraded to a premier deluxe room with a very comfortable bed, significantly bigger than anything I had ever seen. All staff were polite, very capable and prepared to go the extra mile. Fantastic breakfast buffet with a vast range of hot food. We were on the 14th floor, windows were double glazed and it was perfectly quiet for such a central location. Great rooftop cafe bar with amazing views all over Saigon.

    Reviewed April 14, 2019

    Dear Ms. Patricia, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager

    Responded April 23, 2019
    Grand Hotel Saigon
    7.2
    Very good
    Karen from Malaysia
    Business traveler
    Senior Deluxe City View Double Bed
    Stayed 3 nights in March, 2019

    Location”

    Location was strategic for my meetings. Staff was helpful . Changed my room after I complained about having room in front of lifts. Rooms can do with some upgrading. Only one multi plug point for charging, could do with some USB points in this tech age.

    Reviewed March 25, 2019

    Friday, March 29, 2019 Dear Karen, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Le Huu Thanh Duty Manager

    Responded March 29, 2019
    Grand Hotel Saigon
    10.0
    Exceptional
    Jackie from Australia
    Couple
    Premium Deluxe Twin
    Stayed 2 nights in May, 2019

    Ancient wing is the best”

    Ask for the ancient wing. We really enjoyed the street view, the luxurious furnishings and the beautiful plant lined hallways.

    Reviewed May 28, 2019

    Dear Mr. Jackie, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager

    Responded June 17, 2019
    Grand Hotel Saigon
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    • Exceptional location
    • Bitexco Financial Tower - Saigon Skydeck