Grand Hyatt Jakarta
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8.9
Excellent
/10
(591 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
  • Burgundy Bar10 m
  • Pacific Place Jakarta30 m
  • Plaza Indonesia50 m
  • Grand Indonesia Shopping Mall120 m
  • Grand Indonesia Mall140 m
  • Selamat Datang Monument190 m
  • Alun Alun Indonesia250 m
  • Embassy of United Kingdom260 m
  • EX Mall280 m
  • Embassy of Royal Belgian280 m
  • Free Wi-Fi

    Grand Hyatt Jakarta

    Jalan M H Thamrin Kav. 28-30, Thamrin, Jakarta, Indonesia, 10350 - See map
    "The Grand Hyatt awarded my online (Agoda) request for a connecting room which was highly appreciated, and the first hotel on this trip to Indonesia to..."
    Nikolai - January 5, 2018
    Exceptional reputation
    Recommended by 94% of guests
    Exceptional cleanliness
    9.0 rating for cleanliness
    • 980 meters to public transportation

    • Airport transfer

    • Located in heart of Jakarta

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!

    Booked 30 times | 5 travelers are looking at this property right now

    Property ranking|Compared to 7,880 Jakarta properties
    See all rankings
    Location score
    9.3/10
    Service score
    8.9/10
    Cleanliness score
    9.0/10
    Room comfort score
    9.0/10
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Value for money8.2
    Location rating9.3
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport10.7 km

    Rooms available at Grand Hyatt Jakarta

    9.0
    Excellent
    Room comfort & quality
    Grand King
    Grand King
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 king bed
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    Club King
    Club King
    ...
    • Room size: 50 m²/538 ft²
    • Street view
    • 1 king bed
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    Grand Suite
    Grand Suite
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed
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    Premier Suite
    Premier Suite
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed
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    Club Twin
    Club Twin
    ...
    • Room size: 50 m²/538 ft²
    • Street view
    • 2 single beds
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    Twin Room
    Twin Room
    ...
    • Room size: 55 m²/592 ft²
    • Street view
    • 2 single beds
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    Suite Premier
    Suite Premier
    ...
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      Double Single Use Grand
      Double Single Use Grand
      ...
      • Room size: 49 m²/527 ft²
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      Double Single Use Grand
      Double Single Use Grand
      ...
      • Room size: 49 m²/527 ft²
      Enter dates to see prices
      Double Single Use Premier
      Double Single Use Premier
      ...
        Enter dates to see prices

        What people love about Grand Hyatt Jakarta

        • 9.6
          Exceptional
          Location

          "Good central location linked to mall."

          Ho

          |

          December 3, 2018

        • 8.4
          Excellent

          "overall it was a great experience."

          Aaron

          |

          January 6, 2018

        • 8.8
          Excellent
          Staff 

          "Front office staff were efficient."

          Rina

          |

          May 4, 2017

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        More about Grand Hyatt Jakarta

        More about Grand Hyatt Jakarta

        9.2
        Exceptional

        "Near shopping mall and restaurants and food very nice."

        Rabitahui

        |

        February 22, 2018

        An overview

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        What they offer

        9.2
        Exceptional

        "I will keep on staying in Hyatt for the future visit"

        Rabitahui

        |

        February 22, 2018

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Breakfast options

        Asian

        Restaurants on site

        Grand Cafe
        Cuisine:International
        Menu:A-la-carte
        Sumire
        Cuisine:Japanese
        C's Steak & Seafood Restaurant
        Cuisine:International
        Menu:Buffet

        Nearby restaurants

        Indonesian cuisine
        Indonesian cuisine
        Bengawan
        220 m Indonesian, International, Mexican
        Huize Trivelli
        950 m Indonesian, International
        Palalada
        1.3 km Indonesian
        Asian cuisine
        Asian cuisine
        Taste Paradise
        20 m Asian, Chinese
        Soup Restaurant
        150 m Asian, Chinese, Soups
        Shabu Shabu House
        150 m Asian, Japanese
        Cafe
        Cafe
        J.Co Doughnuts
        150 m Cafe
        capucino cingcao
        170 m Cafe
        Le Chocolat Lounge
        200 m Cafe

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Grand Hyatt Jakarta from real guests

        Overall rating
        8.9
        Excellent
        From 1588 reviews
        Provided by verified guests of
        Agoda Reviews (591)Booking.com Reviews (324)
        Rating via Agoda8.9
        /
        10
        Cleanliness9.0
        Facilities9.0
        Location9.3
        Room comfort and quality9.0
        Service8.9
        Value for money8.2
        High score for Jakarta
        Rating
        9+ Exceptional (170)
        8-9 Excellent (74)
        7-8 Very Good (64)
        6-7 Good (14)
        <6 Below Expectation (15)
        Time of the year
        Mar - May (80)
        Jun - Aug (102)
        Sep - Nov (71)
        Dec - Feb (84)
        All guests (591)
        All room types
        All languages

        Show reviews that mention 

        Showing 337 verified guest comments
        12345
        7.6
        Very good
        Kooswardini from Indonesia
        Couple
        Grand King
        Stayed 2 nights in July, 2019

        Old hotel, old design”

        Quite cheap compared other hotels in the location but really old hotel. Bed is hard, design is old, the air in the room from the aircon also feels musty and stuffy. The only good thing I love is that it has a direct acess to Plz indonesia

        Reviewed July 17, 2019
        8.8
        Excellent
        DONNA from Indonesia
        Family with teens
        Grand King
        Stayed 1 night in June, 2019

        Relaxing Hotel in the middle of Crowded City”

        We were happy with the hotel. The staff are kind and helpful. 5th Floor is fabulous with all the greenish planted. Relaxing environment in the crowded city. Locatioan was exactly in the central of Jakarta, and since it was Idul Fitri holiday the trafic was slow so it was nice to walj around infront of the hotel.

        Reviewed June 08, 2019
        10.0
        Exceptional
        Dino
        Couple
        Grand King
        Stayed 4 nights in April, 2019

        Was there for a wedding ”

        We were there for a wedding in Jakarta, the location was great and the hotel room was fantastic the staff were great and overall it was a great weekend. We came during the election weekend rally and the staff were very helpful with any information needed to get around the city.

        Reviewed May 03, 2019
        9.2
        Exceptional
        Yong from South Korea
        Solo traveler
        Grand King
        Stayed 3 nights in July, 2019

        Fantastic location, great value, amazing staff”

        All the staff were extremely pleasant and very helpful whenever I had a question or request.

        Reviewed July 16, 2019
        9.2
        Exceptional
        Hasan from Kuwait
        Business traveler
        Grand King
        Stayed 3 nights in October, 2018

        Good hotel”

        The hotel located in the business area if Jakarta. Easy access to the Plaza Indonesia and Grand Indonesia shopping malls. Busy place. Spacious rooms. Nice restaurants. Free fast wifi. Good service and staff. But note recommended for leisure and vacation.

        Reviewed October 28, 2018
        9.2
        Exceptional
        Cheryl from Singapore
        Business traveler
        Grand King
        Stayed 2 nights in March, 2019

        Great and convenient hotel for short trip”

        Wondrously spacious rooms. Great steakhouse within the hotel (C’s). Staff were always attentive, friendly and polite. Mezzanine lounge a good place to wind down in the evenings, esp when the jazz trio is playing. Best of all, hotel is connected to Plaza Indonesia mall so its very convnient for shopping, coffee, reataurants and supermarket runs.

        Reviewed March 25, 2019
        8.0
        Excellent
        NOVITA from Indonesia
        Family with young children
        Grand King
        Stayed 2 nights in June, 2019

        Nice”

        overall ok, nice and comfortable

        Reviewed June 14, 2019
        8.0
        Excellent
        johny from Indonesia
        Family with young children
        Twin Room
        Stayed 1 night in June, 2019

        Fine”

        Not bad

        Reviewed June 09, 2019
        9.6
        Exceptional
        Julian from Indonesia
        Business traveler
        Grand King
        Stayed 2 nights in March, 2019

        Best location”

        Situated in city center and direct access to PI mall makes it extremely convenient to find anything needed

        Reviewed May 10, 2019
        9.2
        Exceptional
        Dawn from Singapore
        Couple
        Grand King
        Stayed 5 nights in August, 2018

        Almost Perfect!”

        Very comfortable room. Great facilities. Particularly liked the Fitness Centre which comes with a Gym, Jacuzzi, Steam room, and massage area. Staff was friendly and helpful. Will definitely go back there, even if it costs a little more.

        Reviewed August 15, 2018
        10.0
        Exceptional
        Nikolai from Laos
        Family with teens
        Grand King
        Stayed 2 nights in January, 2018

        Enjoyed this stay in Jakarta, highly recommnded”

        I visited Jakarta many times as a stopover on family trips in Indonesia, for the first time in the Grand Hyatt. It was a very pleasant stay, and changed my perspective on Jakarta for the better. Nice rooms, beautiful hotel, clean rooms with good facilities and fast internet, kept clean very well during our stay. Staff interactions were friendly and efficient. The Grand Hyatt awarded my online (Agoda) request for a connecting room which was highly appreciated, and the first hotel on this trip to Indonesia to do so. Intended to write this positive review during my stay; highly recommended hotel.

        Reviewed January 05, 2018
        9.2
        Exceptional
        Indrianez from Indonesia
        Couple
        Grand King
        Stayed 1 night in July, 2017

        Best Hotel in Jakarta”

        Best hotel / Best Location in Jakarta!! It's Close to the most exclusive mall - Plaza Indonesia. The Room / The Facilities (for all grown up, don't forget to check out the gym and the whirpool facility) Hands down the best in Jakarta. The restaurant are good, sumire has the best Japanese food and if you are bored, you can always chill at the non-smoking Fountain Lounge <3 The staffs are all nice and super helpful.

        Reviewed October 09, 2017
        8.8
        Excellent
        Rina from Malaysia
        Group
        Club King
        Stayed 2 nights in March, 2017

        Memorable visit”

        Travelled with a group of friends. The executive lounge was great, room was very clean and staff were polite. Front office staff were efficient. Can't really say it was value for money as it was pricey but I suppose that good things don't come cheap. Improvement in terms of more seats for guests at the lobby is probably needed.

        Reviewed May 04, 2017
        9.2
        Exceptional
        Antony from Indonesia
        Family with young children
        Grand Suite
        Stayed 1 night in July, 2016

        Ramadhan stay”

        It was a wonderful stay for us. Clean, comfortable & spacious room. As it was eve of Ramadhan, the mall (and everywhere else) closed early, so we were enjoying our time at the resort-themed pool. The pool, was beautiful and the water was really clean. It felt more like we were in Bali, instead of being at a mid city hotel. The gym was fully equipped too. Definitely recommended! Cons; TV was quite outdated, wouldn't detect the HDMI i tried plugging in (we brought some movies we wanted to watch).

        Reviewed July 11, 2016
        9.7
        Exceptional
        Alexandro from Indonesia
        Solo traveler
        Grand Suite
        Stayed 1 night in October, 2015

        Great as Always”

        Location, Food and Staff

        We have stayed in Grand Hyatt Jakarta for many times, we also dine in the restaurants in Grand Hyatt Jakarta regularly. Highly recommend The Grand Cafe, Sumire, C's and Fountain Lounge. The Food quality is outstanding also the Staff are very well trained. Always had an enjoyable stay in Grand Hyatt Jakarta.

        Reviewed December 01, 2015
        9.0
        Exceptional
        Arman from Indonesia
        Couple
        Grand Suite
        Stayed 1 night in August, 2012

        Lovely Hotel Great Location”

        Perfect Location in the center of the city

        excellent location in the center of jakarta with connecting upscale mall which is perfect for travelers from outside or within the country. varieties of restaurants also available in the hotel from the perfect chinese restaurant to the fabulous steak and seafood restaurant. the view from the hotel room can be considered as one the best in jakarta since it is located right in the heart of the city

        Reviewed August 23, 2012
        9.3
        Exceptional
        Benny from Indonesia
        Business traveler
        Grand Suite
        Stayed 1 night in March, 2012

        Great hotel, great location”

        Location, service

        The hotel is connected to plaza indonesia which means convenience for shopping and food. The mall also have a few restaurants that turn into a lounge after 9pm. The room itself is pretty spacious, big bathroom, WIR and even have ironing board which you dont often see in other 5star hotels. Location wise it's right in the middle of city center, close to the major business districts.

        Reviewed July 11, 2012
        9.7
        Exceptional
        CALVIN from Malaysia
        Business traveler
        Grand King
        Stayed 1 night in April, 2012

        Two thumbs up”

        Excellent location

        Excellent hotel with friendly staff. Located in central town that allows you to easily shop. As security is not as tight as other hotels, so it feels less like checking into an airport once again. Fits the saying, you pay for what you get.

        Reviewed July 11, 2012
        9.3
        Exceptional
        Lisa from Singapore
        Couple
        Grand Suite
        Stayed 3 nights in May, 2012

        Grand Hotel and friendly service”

        Hotel architecture is grand, especially the entrance. Also the room is big with king sized bed,desk,chair, arm chair , all spaciously laid out. Its connected to the big shopping mall, Plaza Indonesia which has many eating outlets and shopping was great! Its also opposite another big Kempinski shopping mall

        Grand Hyatt surpassed our expectations of a 5 star hotel. The staff are polite and helpful.They had added service like the guest relations officer escorting you to the room when you first check in and to ensure you know all the amenities in the room. A lot of bottled water is provided complimentary and fruits too. My husband and I also had a massage at their health centre and it was good and reasonably priced (considering its at the Hyatt)

        Reviewed May 23, 2012
        9.3
        Exceptional
        Kin from Malaysia
        Family with teens
        Grand Suite
        Stayed 2 nights in April, 2012

        Lovely hotel and service with a smile”

        convenient and clean and staffs are friendly

        I will definately come back and stay there for the next trip , as staffs are very helping all the way , and very friendly , as i stayed in a double room , they even gave my son an extra bed for free. which is very kind of the hotel management. thank you vey much and appreciated very much.

        Reviewed May 13, 2012
        12345
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        Grand Hyatt Jakarta
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        • Exceptional location
        • Plaza Indonesia
        • Sudirman Railway Station is within 0.99 km