Grand Mercure Puka Park Resort
Grand Mercure Puka Park Resort
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Standard King Bed - Guestroom Grand Mercure Puka Park Resort
Standard King Bed - Guestroom
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Interior view Grand Mercure Puka Park Resort
Interior view
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Interior view Grand Mercure Puka Park Resort
Interior view
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Beach Grand Mercure Puka Park Resort
Beach
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See map Grand Mercure Puka Park Resort
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Excellent
Location
8.8
See all 47 photos Grand Mercure Puka Park Resort
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Grand Mercure Puka Park Resort

Excellent location
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Excellent
From 12 reviewsSee what guests said
8.7
Value for money8.3
Distance to city center0.2 km
Location rating8.8
Has restaurantYes
  • Hot tub

  • Sauna

  • Balcony/terrace

  • Bar

Room choices
8.5
Excellent
Room comfort & quality
Standard King Bed
Standard King Bed
...
  • Nature view
  • 30 m²/323 ft²
  • 1 king bed
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Superior Queen
Superior Queen
...
  • Nature view
  • 35 m²/377 ft²
  • 1 double bed and 1 sofa bed
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Superior King
Superior King
...
  • 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
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Standard Room
Standard Room
...
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    Basic Single
    Basic Single
    ...
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      Toi Toi Apartment
      Toi Toi Apartment
      ...
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        Standard King Room (3 adults)
        Standard King Room (3 adults)
        ...
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          Rimu Chalet
          Rimu Chalet
          ...
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            Deluxe King Room (3 Adults)
            Deluxe King Room (3 Adults)
            ...
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              Superior Queen Room (3 Adults)
              Superior Queen Room (3 Adults)
              ...
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                More about Grand Mercure Puka Park Resort

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                Real reviews from real guests

                Agoda Reviews (12)Booking.com Reviews (102)
                8.7
                Excellent
                From 12 reviews
                Read reviews from:
                Cleanliness9.5
                Facilities9.0
                Location8.8
                Room comfort and quality8.5
                Service8.3
                Value for money8.3
                Provided by verified guests of Agoda
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                Superior Queen
                Standard King Bed
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                Showing 10 verified guest comments
                9.6
                Exceptional
                Mark from Australia
                Couple
                Superior King
                Stayed 1 night in December, 2017
                Exceptional”
                Lovely peaceful retreat. The staff in the bar and restaurant were superb. The food was also excellent. It was a bit tricky to find and there is not much else at Pauanui, but we enjoyed the quietness.
                Reviewed December 15, 2017
                9.2
                Exceptional
                Jade from Australia
                Couple
                Superior Queen
                Stayed 1 night in January, 2017
                Excellent service”
                My partner and I went for a romantic one night getaway, we had booked a superior queen room but had some issues. What we booked wasnt the photos Agoda was showing (it was showing images of a king superior) We did get moved around to two rooms before being put in the third room, they gave us the king superior even though it wasn't what we booked. Staff were helpful and happy to accommodate to all our issues. Amazing night in an amazing room thank you!
                Reviewed January 23, 2017
                10.0
                Exceptional
                Naomi from United Kingdom
                Couple
                Standard King Bed
                Stayed 2 nights in December, 2016
                Relaxing, quiet and picturesque”
                We had a lovely, relaxing stay in our cabin. The rooms are clean and have a luxurious feel to them, The view from the restaurant/bar is beautiful. The resort feels very quiet and secluded, even though Pauanui is only a short distance away. Would recommend to anyone seeking a few days of peace
                Reviewed December 16, 2016
                8.8
                Excellent
                Andrea from Australia
                Couple
                Standard King Bed
                Stayed 1 night in April, 2016
                An unexpected piece of heaven ”
                Chalet above the tree tops. Wonderful staff. Peaceful yet classy. Wish we had booked more than 1 night.
                Reviewed April 12, 2016
                8.7
                Excellent
                Phoebe from New Zealand
                Family with young children
                Standard King Bed
                Stayed 1 night in March, 2015
                Lovely hotel ”
                The staff and location
                Lovely. The staff were all very helpful and cheerful. My only complaint would be the Mosquitos but, that was sorted quickly with a can of bug spray from the reception staff. The food at the restaurant was good but not exceptional. Would be a really nice place to stay in summer
                Reviewed March 29, 2015
                5.0
                LIN from China
                Couple
                Superior Queen
                Stayed 2 nights in September, 2014
                Bring eye masks when staying this hotel”
                Good location, quiet, average service
                The hotel lobby was under renovation during our stay. The rooms were designed with part of the window without certain so it was very bright in the morning. Do bring your eye masks if you want to sleep in. Staff was not attentive when we complained about the lack of certain. It is no more than a three star hotel in my view.
                Reviewed October 02, 2014
                7.3
                Very good
                David from Australia
                Couple
                Stayed 1 night in October, 2008
                October at Puka Park Resort”
                The bush Chalet is a treat and is a destination and not a simple stay over. The atmosphere is serene and calm and it is perfect to restore the nerves.
                The front desk is a nightmare. The promised massage is subject to appointment only and is unavailable therefore the hotel only offers accomodation unless you are well prepared in advance. Dinner is a treat but you need to do the work to understand the costs and availability. The front desk staff are officious and simply unwelcoming and very unhelpful.The spa is a mistake and it cheapens this hotel just as the bowl of fruit at the front foyer which was rotten and inedible paints a sad picture; Small details that effect a return visit. Remember it is the front of the hotel that captures the customer and engages them for a return visit.
                After staying in dozens of hotels in the past 6 months I can say with assurance that this hotel is a destination and is a raison d'etat in itself. The rooms are spacious and comfortable and your privacy is assured.The provision of gowns and quality fixtures makes you feel that you can luxuriate. The promise is not lived up unfortunately at this hotel and your room is about it! The restaurant is threatening in its quiet and quests should be able to choose from a buffet for breakfast. The pool area is a delight but it is often too cold to swim which means this area needs covering or heating. The spa is an external piece of antique furniture that is comical in a hotel that boasts this many stars. Don't get me wrong this is a wonderful experience but you have to get past the front desk staff and the inability of anyone to attend to your needs.
                Reviewed October 13, 2008
                9.6
                Exceptional
                Evelyne from France
                Couple
                Superior Queen
                Stayed 1 night in February, 2016
                Nous avons passé un excellent séjour”
                Facile à trouver (GPS). L'accueil excellent. La chambre dans la forêt est une agréable surprise. La plage (sauvage, longue, magnifique... même si ça remue!) est à 10' à pied. Excellent lunch et petit-déj. NICKEL!
                Reviewed February 28, 2016
                10.0
                Exceptional
                pisut from Thailand
                Family with young children
                Stayed 1 night in December, 2011
                โรงแรมดีมาก ให้ความช่วยเหลือ และบริการด้วยรอยยิ้ม ”
                อยู่ท่ามกลางธรรมชาติ อากาศบริสุทธิ์
                ชอบมาก ห้องพักอยู่ในป่า ปกคลุมด้วยต้นไม้ รับอากาศบริสุทธิ์ยามเช้า
                Reviewed December 23, 2011
                7.6
                Very good
                Timo from Finland
                Couple
                Superior Queen
                Stayed 1 night in February, 2016
                mukava kokemus”
                irti arjesta
                Reviewed February 08, 2016
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