Grand Mercure Shanghai Hongqiao
Superior Room 1 King Bed  Grand Mercure Shanghai Hongqiao
Lobby Grand Mercure Shanghai Hongqiao
Lobby Grand Mercure Shanghai Hongqiao
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7.6
Very good
21.6% this month
/10
(940 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location
Parking
FREE
  • Consulate General of Switzerland60 m
  • Consulate General of the Republic of Singapore120 m
  • Consulate General of the Republic of Kazakhstan150 m
  • Oriental International Plaza150 m
  • Consulate General of Republic of Korea190 m
  • Consulate General of Romania230 m
  • Consulate General of Netherlands230 m
  • Consulate General of Ukraine230 m
  • Consulate General of Czech Republic240 m
  • Consulate General of Argentina280 m
  • Free Wi-Fi

    Grand Mercure Shanghai Hongqiao

    No. 369 Xian Xia Road, New Hongqiao Commercial Center and Changning, Shanghai, China, 200336 - See map
    "At my arrival I was greeted by very friendly staff and the gentleman at the check in counter said the magic words: "we would like to upgrade you"."
    Clarissa - August 30, 2018
    Exceptional reputation
    Recommended by 96% of guests
    Very good service
    7.8 rating for service
    • 800 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Booked 24 times

    Property ranking|Compared to 6,719 Shanghai properties
    See all rankings
    Room size
    67 sqm.
    Room comfort score
    7.7/10
    Cheapest price score
    Location score
    8.0/10
    Bigger than
    98
    %
    of Shanghai properties
    Better than
    97
    %
    of Shanghai properties
    Better than
    97
    %
    of Shanghai properties
    Better than
    96
    %
    of Shanghai properties
    Value for money7.5
    Distance to city center2 km
    Location rating7.9
    Nearest airportShanghai Hongqiao International Airport (SHA)
    Distance to airport6.9 km

    Rooms available at Grand Mercure Shanghai Hongqiao

    7.7
    Very good
    Room comfort & quality
    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 120 m²/1292 ft²
    • City view
    • 1 king bed & 2 semi double ...
    Enter dates to see prices
    Junior Suite 1 King Bed
    Junior Suite 1 King Bed
    ...
    • Room size: 110 m²/1184 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe king bed room
    Deluxe king bed room
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Room
    Executive Room
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Room 2 single Beds
    Superior Room 2 single Beds
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Room 1 King Bed
    Superior Room 1 King Bed
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 80 m²/861 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe King Bed
    Deluxe King Bed
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Business Suite
    Business Suite
    ...
    • Room size: 65 m²/700 ft²
    • Balcony/terrace
    Enter dates to see prices
    Studio Suite
    Studio Suite
    ...
    • Room size: 58 m²/624 ft²
    • Non-smoking
    Enter dates to see prices

    What people love about Grand Mercure Shanghai Hongqiao

    • 8.0
      Very good
      Breakfast

      "Breakfast is quite nice."

      Gagandeep

      |

      December 4, 2018

    • 6.0
      Review score
      Cleanliness

      "Clean and nice"

      samuel

      |

      November 19, 2016

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    More about Grand Mercure Shanghai Hongqiao

    More about Grand Mercure Shanghai Hongqiao

    8.8
    Excellent

    "Staff very helpful this time"

    Meredith

    |

    March 10, 2016

    An overview

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    What they offer

    5.6
    Review score
    Staff 

    "Friendly and helpful staff."

    Lara K.

    |

    August 30, 2016

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    岚亭自助餐厅
    Cuisine:American
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Chinese cuisine
    Chinese cuisine
    Lv Feng HuiSuo
    80 m Chinese
    XiangGang DianXin Huang (XianXia Road)
    120 m Chinese
    Qiu Zhi Gang Japanese Restaurant
    290 m Chinese, Japanese
    Asian cuisine
    Asian cuisine
    Quanjincheng (ZhangNing)
    630 m Asian, Korean
    QiMin ShiJi (Gao Dao Wu)
    1.0 km Asian, Taiwanese
    Original Korean Taste (Tianshan Road)
    1.1 km Asian, Korean
    Japanese cuisine
    Japanese cuisine
    He Cun
    180 m Japanese
    ShuangZi An Japanese Restaurant
    180 m Japanese
    Shun Japanese Restaurant
    180 m Japanese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Grand Mercure Shanghai Hongqiao from real guests

    Overall rating
    7.7
    Very good
    From 2201 reviews
    Provided by verified guests of
    Agoda Reviews (940)Booking.com Reviews (651)
    Rating via Agoda7.6
    /
    10
    Very good
    21.6% this month
    Cleanliness7.7
    Facilities7.4
    Location7.9
    Room comfort and quality7.7
    Service7.8
    Value for money7.5
    Rating
    9+ Exceptional (92)
    8-9 Excellent (145)
    7-8 Very Good (261)
    6-7 Good (137)
    <6 Below Expectation (107)
    Time of the year
    Mar - May (152)
    Jun - Aug (200)
    Sep - Nov (199)
    Dec - Feb (191)
    All guests (940)
    All room types
    All languages

    Show reviews that mention 

    Showing 742 verified guest comments
    12345
    10.0
    Exceptional
    Maggie from Hong Kong
    Family with teens
    Stayed 3 nights in October, 2013

    Splendid Breakfast, nice view and staff”

    The city view of the room is wonderful, can even see Hongqiao Airport if the weather is good. International customers. Very efficient check-in and out.

    We were staying in a double bed room on 19/F. The city view of the room is wonderful and can even see Hongqiao Airport from the room if the weather is good. The room was clean and spacious, with washer, electric cooker and microwave (but without any cooking utensils...). The buffet breakfast was american and Japanese style and very delicious. Staff are friendly and helpful. Filipino singers in the lounge at night.

    Reviewed October 17, 2013
    8.0
    Excellent
    Claus from Germany
    Business traveler
    Stayed 2 nights in December, 2012

    Nice rooms with kitchenet and laundry maschine”

    International standard

    It is a little bit difficult to find and a proper preparation would have spared some taxi cost and time form Pungdong Airport. Check in was fast and the room is with kitchenet. The breakfast is really a hit and I liked the srvice very much. I should have stayed longer to enjoy the place even if the bar has its price.

    Reviewed December 12, 2012
    9.3
    Exceptional
    Chawalit from Thailand
    Solo traveler
    Stayed 1 night in November, 2012

    Good location in Hongqiao are”

    Nice, clean and spacious room

    The room is clean, well maintained and unexpectedly big to me. The counter service staff is friendly and speak English fluently and also very helpful. There are some kitchenware such as electric hot plate and a washing machine.

    Reviewed November 13, 2012
    9.0
    Exceptional
    Sung from Hong Kong
    Business traveler
    Stayed 5 nights in October, 2012

    Very good location and conveniece”

    Clean and excellent service and competitive price

    The location of the hotel is a very convenient. Nearby restaurants and 24*7 convenience store. The front desk staff are very helpful and polite. The room is very big and clean. It is surprise to me, there is a very new washing machine inside the hotel room. During my stay of 5 nights, I can clean up my clothes and stuff without using hand.

    Reviewed October 29, 2012
    9.3
    Exceptional
    CHUONG from Malaysia
    Business traveler
    Stayed 1 night in September, 2012

    Nice Friendly Hotel”

    Clean and well layout room.

    This is the first time I stayed in this hotel. I like the hotel's atmosphere and location. I arrived in the morning and was pleasantly surprised that my room is ready and I could check in immediately. The staff is efficient & friendly. I had choosen this hotel because my Shanghai friend lives within Hongqiao district. We met in the hotel and he brought me to a street which has many nice shops & restaurants about 2 blocks away. Although I only stayed for 1 night in Shanghai I will definitely come back and stay in this hotel again. Next time I will spend sometime exploring the surrounding of this hotel as I am quite sure it will be pleasant.

    Reviewed September 22, 2012
    9.0
    Exceptional
    Lachlan from Australia
    Family with young children
    Stayed 1 night in July, 2012

    Beautiful Hotel”

    Friendly & helpful staff, clean, modern

    loved our stay at grand mecure. staff were very welcoming from the first person who greets you at the door to house keeping who set up a baby cot for us very last minute. enjoyed dinner in the hotel - i ate of the al carte menu, but many people were there for the seafood buffet dinner. couldn't be more impressed with the service and would highly recommend staying here

    Reviewed July 25, 2012
    8.0
    Excellent
    Tjin from Indonesia
    Group
    Stayed 3 nights in May, 2012

    Great hotel but localed far from we expected”

    Nice clean room

    The whole experience in the hotel was great -clean room, friendly services, etc. No complain. The only thing we disagree is it turns out that the hotel is located quite a distance from my the places I was about to visit. (I should have chosen Mercure Huangpu). Nevertheless my stay in this Mercure was still enjoyable as I had the chance to experience the other Mercure.

    Reviewed June 10, 2012
    8.7
    Excellent
    Alain from France
    Business traveler
    Stayed 4 nights in March, 2012

    Classy hotel with all comforts ”

    Comfort, service, location, classy

    located near hongqiao airport and hongqiao station, the hotel is hightly recommanded to business travellers who have to take plane or train during the rush hours but without the traffic jams of shanghai. the rooms are very comfortable and i appreciated to have at my disposal washing machines, iron and iron board so i can take care of my own laundry. too bad the breakfast is not included in the packs though...

    Reviewed March 26, 2012
    9.3
    Exceptional
    KEN from Japan
    Business traveler
    Stayed 1 night in February, 2012

    Good Location”

    5 Star facility

    i could have stayed relax and comfortable here. speedy response for the adaptor to use pc and easy connection to internet. easy cook for microwave, big size of bath, health meter to check the weight condition, personal bar so great. like to stay again. recommend for long stay also.

    Reviewed February 16, 2012
    8.4
    Excellent
    adil from Indonesia
    Business traveler
    Superior Room 2 single Beds
    Stayed 1 night in December, 2018

    Hh”

    Hh

    Reviewed December 21, 2018
    8.0
    Excellent
    Gagandeep from Singapore
    Business traveler
    Executive Room
    Stayed 4 nights in November, 2018

    Good hotel, great food!”

    Had a good time here. The rooms are spacious, but a little run down. Breakfast is quite nice.

    Reviewed December 04, 2018

    Dear Agoda guest Gagandeep, We sincerely appreciate you taking the time to send us your feedback, we hope to have the pleasure to welcome you again. Grand Mercure Shanghai Hongqiao

    Responded December 07, 2018
    Grand Mercure Shanghai Hongqiao
    9.2
    Exceptional
    Clarissa from Hong Kong
    Business traveler
    Superior Room 1 King Bed
    Stayed 2 nights in August, 2018

    Quite charming”

    I selected this hotel purely based on its location in walking distance to the office of my client. My expectation were moderate based on the reviews by other travellers . And I was so very positively surprised! At my arrival I was greeted by very friendly staff and the gentleman at the check in counter said the magic words: "we would like to upgrade you". The " apartment" I stayed in was not only very spacious but it also was well appointed and equipped with a kitchen (espresso machine and washing machine), clean, pretty, had a lovely view over the roofs of Shanghai, etc. And the staff was delightful in every single interaction! I would have liked to stay longer and that is not something I say easily... I have been living in Shanghai for over 23 years and only started to stay in hotels for the last 2 years after we gave up our apartment. Obviously Hongqiao is not the city centre but if you are staying in this part of town, the Grand Mercure is a great option.

    Reviewed August 30, 2018
    3.6
    TienChi from Taiwan
    Business traveler
    Superior Room 2 single Beds
    Stayed 2 nights in September, 2017

    Not worthy to pay such high money for this hotel”

    They charge detergent without label and washing machine doesn't work. They even charge tea bag without label on it. In addition, I book non-smoking room but they give me smoking room and smell is very bad in the room. I have no idea where 4 stars come from.

    Reviewed September 21, 2017

    Dear Agoda user TienChi, We sincerely appreciate you taking the time to send us your feedback. It is with sincere regret that we note your dissatisfaction with our service and facilities, your comments have been forwarded to related department as well. Regarding the tea bag, kindly be informed that all of our goods have official authorized label on the big box of those products from purchasing supplier if not on the small bags. We apologize that our organization was unable to meet your expectations. In the future, we hope you’ll return and be satisfied with our improvement Thanks for your attention and regards, Grand Mercure Shanghai Hongqiao

    Responded September 30, 2017
    Grand Mercure Shanghai Hongqiao
    7.3
    Very good
    Benny from Malaysia
    Solo traveler
    Stayed 3 nights in May, 2015

    Fair value”

    Fairly good value in a quiet area of Hongqiao.

    The location is ideal if you prefer not being in the centre of the city. The hotel room condition is a little dated with wear however it is satisfactorily clean. The hotel is conversation from a condo so the layout is somewhat not ideal. My shower/toilet was not ensuite. Rather it was connected to the living room. Otherwise, facilities and amenities are satisfactory, not memorable.

    Reviewed June 10, 2015
    6.3
    Good
    Daniel from United Kingdom
    Business traveler
    Stayed 2 nights in January, 2015

    Ordinary but nothing special”

    Attentive & helpful staff, quite good breakfast, quiet environment

    there are washing machine, microwave oven, electric cooking plate, exhaust rangehood in my room, looks like it is a service apartment before. but the hotel might not want you to do the cooking inside as there are no cooking utensils inside the room.

    Reviewed January 20, 2015
    5.3
    James from Singapore
    Business traveler
    Stayed 3 nights in July, 2014

    smells of cigarettes smoke”

    Air quality in hotel and the room are filled with smells of smoke from lighted cigarettes. It caused discomfort to my eyes and disrupt breathing due to the invasive smells of smoke from lighted cigarettes. Policing the no-smoking compliance is non-existence. House-keepers seemed to have immune to it.

    Reviewed August 01, 2014
    6.3
    Good
    Cheow from Malaysia
    Business traveler
    Stayed 1 night in April, 2014

    great hotel closest to domestic airport”

    location, ambience, easy access

    i always stay in grand mercure when i have to do a stopover before flying off to different locations in china. it is a great hotel for overnight with very affordable rates with a lot of food in the surrounding areas.

    Reviewed July 16, 2014
    9.0
    Exceptional
    Joseph from United States
    Solo traveler
    Deluxe king bed room
    Stayed 2 nights in October, 2013

    All service was excellent”

    location, quite, excellent service

    Very pleasant and enjoyable as always. The staff is very attentive and accommodating This is a one stop hotel where the service is exceptional Everyone has their own view and this is mine however I will suggest you try for yourself and provide your feedback We all have different opinions and that is exactly what they are so see for yourself

    Reviewed November 02, 2013
    9.3
    Exceptional
    yan from Hong Kong
    Couple
    Stayed 1 night in October, 2013

    Great Stay and nothing to compain”

    Clean and big room, Wide choice of buffet breakfast, and friendly staff

    Never disappointed staying at Accor hotel either Ibis or Mercure. Staff are friendly. Big and clean room. wide variety of buffet breakfast. these are what you want during your stay. nothing really needa complain. the only tiny bad thing is about 10 mins walk to a underground. but its not a matter for and i had a pleasant stay.

    Reviewed October 16, 2013
    10.0
    Exceptional
    Nauvalia from Indonesia
    Business traveler
    Stayed 1 night in February, 2013

    Excellent!”

    Location, food, facilities

    i've now stopped at the mercure on two seperate occassions (each time on business), and can truly say that i've enjoyed both stays enourmously. right from ease of checking in, to the large spacious rooms and facilities. having stayed at other hotels in china, (some supposedly more grand, well certainly more expensive), i very highly recommend the mercure

    Reviewed March 04, 2013
    12345
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    Grand Mercure Shanghai Hongqiao
    |Very good 7.6
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    • Loushanguan Road Metro Station is within 0.81 km