Grand Mercure Singapore Roxy
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1 King Bed Deluxe - Guestroom Grand Mercure Singapore Roxy
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7.9
Very good
32.6% this month
/10
(3060 reviews)See what guests said
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7.9
Very good
Location rating score
Very good location
Parking
Available
  • Prince and Princess50 m
  • Parkway Parade160 m
  • Roxy Square170 m
  • Katong V Shopping Mall180 m
  • Ananda Marga230 m
  • 112 Katong230 m
  • Parkway Women & Fertility Gynae Clinic240 m
  • Marine Parade Market240 m
  • Rumah Bebe260 m
  • Sri Senpaga Vinayagar Temple320 m
  • Free Wi-Fi

    Grand Mercure Singapore Roxy

    50 East Coast Road Roxy Square Marine Parade Road, East Coast, Singapore, Singapore, 428769 - See map
    "The hotel is very good, the staff are very helpful, the food is excellent and the location is very good for East Coast Park."
    Colin - March 23, 2017
    Exceptional reputation
    Recommended by 94% of guests
    Excellent cleanliness
    8.2 rating for cleanliness
    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 51 times | 6 travelers are looking at this property right now

    Property ranking|Compared to 1,341 Singapore properties
    See all rankings
    Room comfort score
    8.0/10
    Room size
    35 sqm.
    Cleanliness score
    8.2/10
    Couples review score
    8.0/10
    Better than
    91
    %
    of Singapore properties
    Bigger than
    90
    %
    of Singapore properties
    Better than
    86
    %
    of Singapore properties
    Better than
    85
    %
    of Singapore properties
    Value for money7.7
    Distance to city center10km
    Location rating7.9
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport11.0 km

    Rooms available at Grand Mercure Singapore Roxy

    8.0
    Very good
    Room comfort & quality
    Studio Suite
    Studio Suite
    ...
    • Room size: 38 m²/409 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room 2 Single Beds
    Deluxe Room 2 Single Beds
    ...
    • Room size: 32 m²/344 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 54 m²/581 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    1 King Bed Deluxe
    1 King Bed Deluxe
    ...
    • Room size: 32 m²/344 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Executive 2 Single Beds
    Executive 2 Single Beds
    ...
    • Room size: 32 m²/344 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Deluxe Pool Side
    Deluxe Pool Side
    ...
    • Room size: 37 m²/398 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Executive 1 King Bed
    Executive 1 King Bed
    ...
    • Room size: 32 m²/344 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Deluxe King Ocean View
    Deluxe King Ocean View
    ...
    • Room size: 32 m²/344 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    2 Single Beds Superior
    2 Single Beds Superior
    ...
    • Room size: 32 m²/344 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Superior 1 King Bed
    Superior 1 King Bed
    ...
    • Room size: 32 m²/344 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices

    What people love about Grand Mercure Singapore Roxy

    • 10.0
      Exceptional
      Location

      "Nice hotel, near food, shops and close to katong heritage terrace houses."

      Vera

      |

      November 21, 2018

    • 9.6
      Exceptional
      Location

      "It is near the airport with shopping mall and food available easily."

      Yeoh

      |

      December 30, 2018

    • 9.2
      Exceptional
      Location

      "Love the room size and the location, convenient to shop and eat"

      BOAY E.

      |

      November 12, 2017

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    More about Grand Mercure Singapore Roxy

    More about Grand Mercure Singapore Roxy

    7.2
    Very good

    "Excellent concierge service and complimentary airport shuttl..."

    Raymond

    |

    December 23, 2018

    An overview

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    What they offer

    8.0
    Very good
    Cleanliness

    "The hotel is clean and spacious and the hotel staffs are fri..."

    Low

    |

    November 28, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Feast@East
    Cuisine:International, Local
    Menu:Buffet, A-la-carte
    Breez Bistro
    Cuisine:European
    Menu:Buffet
    Jia Wei Chinese Restaurant
    Cuisine:Chinese
    Menu:Buffet

    Nearby restaurants

    Asian cuisine
    Asian cuisine
    Jia Wei Chinese Restaurant
    60 m Asian, Chinese
    Feast @ East Buffet Restaurant
    60 m Asian, Chinese, International
    Qiurong Hand-Made Noodles Seafood Soup
    60 m Asian, Seafood
    Chinese cuisine
    Chinese cuisine
    Jia Wei Express
    60 m Chinese
    captain leo
    340 m Chinese
    Fresh Steam Crabs
    1.7 km Chinese, Seafood
    Japanese cuisine
    Japanese cuisine
    Iroha 168 Food Network
    990 m Japanese
    HaHa Sushi Japanese Restaurant
    4.5 km Japanese, Sushi
    Yamagawa Japanese Restaurant
    4.9 km Japanese, Sushi

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Grand Mercure Singapore Roxy from real guests

    Overall rating
    8.0
    Excellent
    From 4452 reviews
    Provided by verified guests of
    Agoda Reviews (3060)Booking.com Reviews (1390)
    Rating via Agoda7.9
    /
    10
    Cleanliness8.2
    Facilities8.2
    Location7.9
    Room comfort and quality8.0
    Service8.0
    Value for money7.7
    High score for Singapore
    Rating
    9+ Exceptional (460)
    8-9 Excellent (489)
    7-8 Very Good (916)
    6-7 Good (379)
    <6 Below Expectation (312)
    Time of the year
    Mar - May (597)
    Jun - Aug (726)
    Sep - Nov (530)
    Dec - Feb (703)
    All guests (3060)
    All room types
    All languages

    Show reviews that mention 

    Showing 2556 verified guest comments
    12345
    8.4
    Excellent
    Craig from Australia
    Family with young children
    Superior 1 King Bed
    Stayed 3 nights in July, 2019

    Family Traveller”

    the staff at the hotel were amazing and did everything they could to make the experience great. special attention was taken to my 2 year old daughter by the staff especially at the polar whom gave her chips for a snack and floats to help her in the water without even being requested. great staff made the overall experience great.

    Reviewed July 06, 2019

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

    Responded July 16, 2019
    Grand Mercure Singapore Roxy
    8.4
    Excellent
    Maybelle from Australia
    Couple
    Superior 1 King Bed
    Stayed 2 nights in June, 2019

    Couple Staycation”

    Booked for couple bonding staycation, wanted somewhere that was not easily accessible by public transport and the surrounding area not frequently visited by us. Budget was kept low, and found this the best available option for location and price at the time of booking (1 week advanced). Facilities was basic. Welcome drink vouchers provided. There are shuttle buses to airport and MRT stations. Amenities sufficient for couple stay. No fancy tea or coffee, just the basics. Slippers provided. Iron and board available in room. Shower head not detachable. Check in and out process adequate. Deposit paid at the start and refunded upon check-out, so no Express check out was allowed if deposit paid on check in. Breakfast selection was adequate, food quality okay, good enough for convenience - had better elsewhere. Overall pleasant experience. Might visit again

    Reviewed July 01, 2019

    Dear Guest, Thank you for this great review of your stay - nice to know that you are considering to stay with us again in the future and we hope to be able to welcome you back soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

    Responded July 02, 2019
    Grand Mercure Singapore Roxy
    8.8
    Excellent
    Lee from Singapore
    Solo traveler
    Superior 1 King Bed
    Stayed 1 night in July, 2019

    Excellent”

    Recommend hotel

    Reviewed July 07, 2019

    Dear Guest, Thank you for this great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

    Responded July 08, 2019
    Grand Mercure Singapore Roxy
    7.6
    Very good
    Alyssa from Canada
    Couple
    Superior 1 King Bed
    Stayed 2 nights in May, 2019

    Very good”

    I would have given this property a 5 star rating but upon check out we did not receive the free shuttle service to the airport as promised by the property. We were 1 minute late getting to the lobby and they knew we needed a ride and never waited for us. Quite a disappointment upon our departure.

    Reviewed May 06, 2019

    Dear Guest, Thank you for the review of our hotel! We hope to see you again soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

    Responded May 07, 2019
    Grand Mercure Singapore Roxy
    9.6
    Exceptional
    Yeoh from Singapore
    Solo traveler
    Superior 1 King Bed
    Stayed 1 night in October, 2018

    Very good hotel and near airport”

    This hotel room is big and clean. It is near the airport with shopping mall and food available easily. A few pubbing option around. There is no mrt around and need to depend on the hotel shuttle. Far to go places like the zoo. It is a comfortable hotel to stay in and the facilities in the room are rather new.

    Reviewed December 30, 2018

    Dear Yeoh, Thank you for your lovely review of our hotel! We hope to see you again very soon. Sincerely, Priscilla Ng Executive Assistant Manager Grand Mercure Singapore Roxy

    Responded January 07, 2019
    Grand Mercure Singapore Roxy
    8.0
    Excellent
    Samantha from Singapore
    Couple
    Superior 1 King Bed
    Stayed 1 night in December, 2018

    Toilet not clean”

    There was I guess pubic or butt hair stuck in the slight crack of the toilet seat, the sanitary bag was actually used and hung back in the original place. Cleaner did not check and did not dispose of it. On the good side, Front desk people are warm and welcoming.

    Reviewed December 17, 2018

    Dear Samantha, Thank you for taking the time to send us your review. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case that we fell short in certain areas. We hope to be able to welcome you back in the not too far future and look forward to give you the great hotel experience that so many of our guests have grown fond of. Sincerely, Pricilla Ng Executive Assistant Manager Grand Mercure Singapore Roxy

    Responded December 19, 2018
    Grand Mercure Singapore Roxy
    8.0
    Excellent
    Low from Singapore
    Group
    Superior 1 King Bed
    Stayed 2 nights in November, 2018

    Clean and spacious”

    The hotel is clean and spacious and the hotel staffs are friendly. We went there for a birthday staycation and the staffs gave us a complimentary birthday cake and a card! :) There are also many restaurants nearby and it is quite a convenient place to stay.

    Reviewed November 28, 2018

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your birthday-stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

    Responded November 29, 2018
    Grand Mercure Singapore Roxy
    10.0
    Exceptional
    Barbara from Malaysia
    Couple
    Superior 1 King Bed
    Stayed 1 night in September, 2018

    Short but fantastic stay”

    I had booked just one night so i could see my sister off at Changi on her return to the UK. On check-in, I requested a late checkout since her flight was at 11.15pm and was not only given until 4pm the next day but also we got a room upgrade! Perfect. Lovely big room and great location in Katong, with lots of eateries and bars as well as Parkway Parade and Katong 112 shopping centres on the doorstep. The only con was that you can hear a little of the tunnel construction work during the night (they are building an MRT line/station outside!).

    Reviewed October 01, 2018

    Dear Barbara, Thank you for your great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

    Responded October 15, 2018
    Grand Mercure Singapore Roxy
    10.0
    Exceptional
    Helena from Malaysia
    Family with young children
    Superior 1 King Bed
    Stayed 2 nights in July, 2019

    Worth for money”

    worth for money! big bed and friendly staff

    Reviewed July 13, 2019

    Dear Helena, Thank you for your great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

    Responded July 16, 2019
    Grand Mercure Singapore Roxy
    8.8
    Excellent
    Shawn from Singapore
    Couple
    Superior 1 King Bed
    Stayed 1 night in March, 2019

    Oasis in cultural neighbourhood”

    Even though the hotel shows its age in first impression, it makes up for it with friendly staff and wonderful facilities. We enjoyed the pool area with restaurant bar area so much. What a relaxing way to spend a weekend, having a cold one in such a casual and relaxing atmosphere. If you’re looking for a nice getaway from city living and experience Katong and all its charm, stay here!

    Reviewed March 11, 2019

    Dear Shawn, Thank you for this great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

    Responded March 19, 2019
    Grand Mercure Singapore Roxy
    9.2
    Exceptional
    KAMARIAH from Brunei Darussalam
    Family with teens
    2 Single Beds Superior
    Stayed 2 nights in May, 2019

    From HKHM”

    Very satisfying stay and have been my hotel of choice while staycation in Singapore.

    Reviewed May 28, 2019

    Dear Guest, Thank you for the your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

    Responded May 29, 2019
    Grand Mercure Singapore Roxy
    8.4
    Excellent
    Selina from Singapore
    Couple
    Superior 1 King Bed
    Stayed 2 nights in April, 2019

    Excellent”

    nice stay

    Reviewed May 06, 2019

    Dear Selina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

    Responded May 07, 2019
    Grand Mercure Singapore Roxy
    10.0
    Exceptional
    Nurul from Singapore
    Couple
    Superior 1 King Bed
    Stayed 1 night in August, 2018

    Truly impressive”

    My partner and myself love this hotel so much. We read the reviews and totally agree that this hotel is located near to a shopping mall, room was spacious and staffs were nice. Our check in and check out was fast, all thanks to xin yi and taufik! Requested for a smoking room but it wasn’t available on the day of check in BUT we got a room on the pool level and we can smoke by the poolside (smoking corner). How nice!! Both of us didn’t get to use the swimming pool but we will definitely come here again.

    Reviewed August 31, 2018

    Dear Nurul, Thank you for your great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

    Responded September 02, 2018
    Grand Mercure Singapore Roxy
    8.4
    Excellent
    Benjamin from United States
    Business traveler
    Superior 1 King Bed
    Stayed 3 nights in March, 2018

    When the price is right”

    I am a frequent traveler to Singapore. This was my first stay at the GMR. I like the Marine Parade / Katong location, but unfortunately there is a lot of construction. A lot of the charming old eateries that were walking distance along the East Coast Parkway have gotten the chop, so the allure of the location is diminished. As the for the hotel, on pricing it tends to hover a bit too high. There is another similar hotel a stones throw from it. However when the GMR shows a better price than the other one, the GMR is a better choice. I have two knocks on the GMR: 1) too much aircon. The place is freezing. Even when you turn the aircon off, they still blow chilled air by default in the entrance way. 2) The windows don't open. So if you are actually OK with warm air, too bad.

    Reviewed March 26, 2018

    Dear Guest, Thank you for the review of our hotel! We hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

    Responded March 27, 2018
    Grand Mercure Singapore Roxy
    8.0
    Excellent
    TEQUILA from Singapore
    Solo traveler
    1 King Bed Deluxe
    Stayed 2 nights in December, 2017

    GREAT FOR SHORT BREAK”

    Have been staying this hotel each time I want a short break. Big Cozy Rooms with bathtub just nice for those height above 170cm to use. Hotel just opposite Parkway Parade which is great for those who like shopping. Will be back during my next break. Thanks

    Reviewed December 31, 2017

    Dear Guest, Thank you very much for sharing your wonderful experience during your recent stay with us. It is always a pleasure to receive positive feedback, especially from a regular guest like you. We look forward to serving you again soon. Sincerely, Priscilla Ng Executive Assistant Manager Grand Mercure Singapore Roxy

    Responded January 03, 2018
    Grand Mercure Singapore Roxy
    9.6
    Exceptional
    malcolm from Australia
    Couple
    Superior 1 King Bed
    Stayed 1 night in January, 2017

    Perfect Singapore Layover”

    Ideally located for airport access, the grand Mercure Singapore Roxy is a regular stay for myself or with my wife. Free airport shuttle is a bonus. Staff are always friendly, efficient, professional and helpful. Pool area is great for a casual drink. Food court across the road is typically Singaporean eats. Always a pleasure to stay at the Roxy.

    Reviewed September 29, 2017

    Dear Malcolm, Thank you for the great review of our hotel! We are glad that you and your wife enjoyed your return-stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

    Responded October 01, 2017
    Grand Mercure Singapore Roxy
    8.8
    Excellent
    Colin from United Kingdom
    Family with teens
    Superior 1 King Bed
    Stayed 2 nights in March, 2017

    Always a pleasant stay here”

    We go to Singapore maybe 5 times per year for sports competitions and we usually stay here. The hotel is very good, the staff are very helpful, the food is excellent and the location is very good for East Coast Park. The rooms are usually very cold and the bathrooms need upgraded to have a walk in shower. We will stay here again for sure

    Reviewed March 23, 2017

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

    Responded September 21, 2017
    Grand Mercure Singapore Roxy
    8.8
    Excellent
    TEQUILA from Singapore
    Solo traveler
    Superior 1 King Bed
    Stayed 1 night in December, 2016

    WONDERFUL! FREE UPGRADE TO SUITE ROOM”

    Have been staying this hotel every time when I want a short break. Was totally surprised that I was given a free upgrade to Suite Room this time. Big and clean cosy room with a living room and work station. This hotel was not near to any MRT Station but is opposite Parkway Parade Shopping Centre where there's lots of restaurant and a food court at basement, and Katong Road with lots of restaurant and café or oldies is just at the back of the hotel. If I'm not wrong there will be one new MRT station 5 mins walk outside the hotel within this few years. Will definitely be back to this place for my next short break.

    Reviewed February 06, 2017

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

    Responded September 21, 2017
    Grand Mercure Singapore Roxy
    8.0
    Excellent
    TEQUILA from Singapore
    Solo traveler
    Superior 1 King Bed
    Stayed 1 night in December, 2016

    GREAT FOR SHORT BREAK”

    Have been visiting this hotel for the past 2 years. Big comfortable and cozy room, away from busy central which is great for a short break. Hotel located just opposite Parkway Parade where there's lots of restaurant and a large food court, very convenient. Not near to any MRT station.

    Reviewed December 13, 2016
    9.2
    Exceptional
    Michael from New Zealand
    Business traveler
    Superior 1 King Bed
    Stayed 1 night in February, 2016

    Nice hotel, great location”

    I have stayed at this hotel many times, its very close to food outlets and shopping centre's and banks. It can get busy as air crews use it all the time...staff are friendly and taxi's are easy to get most of the time.

    Reviewed November 26, 2016
    12345
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    Grand Mercure Singapore Roxy
    |Very good 7.9
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    • Very good location
    • Singapore Flyer
    • Eunos MRT Station is within 1.82 km