Granda West Lake Apartment

No. 3, Lane 100, Vo Chi Chong Street, Tay Ho District, Cau Giay District, Hanoi, Vietnam, 38, 10000
Granda West Lake Apartment
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8.5
Excellent
3.8% this month
/10
(288 reviews)See what guests said
See map
8.0
Excellent
Location rating score
Excellent location
Parking
FREE
  • Vietnam Museum of Ethnology1.37 km
  • West Lake3.28 km
  • One Pillar Pagoda3.5 km
  • Ho Chi Minh Mausoleum3.62 km
  • Vietnam Fine Arts Museum4.15 km
  • Temple of Literature4.18 km
  • Old Quarter5.07 km
  • Hoa Lo Prison5.26 km
  • St. Joseph's Cathedral (Nha Tho Lon)5.31 km
  • Hoan Kiem Lake5.57 km
  • Highlights and ratings

    agodaHomes
    4.5-star Entire apartment
    Free Wi-Fi

    Don't miss out!

    4 travelers have booked today.

    "The room is really spacious, modern, stylish, clean and comfortable with a nice kitchen and bathroom!"
    Tran - August 24, 2018
    Exceptional reputation
    Recommended by 93% of guests
    Excellent cleanliness
    8.9 rating for cleanliness
    Excellent facilities on premise
    8.6 facilities on premise
    Excellent service
    8.6 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Blackout curtains

    Cheaper than 97% of all properties in Hanoi in the last 24 hoursCompared to 8,012 Hanoi properties at Agoda for various dates
    Value for money9.0
    Location rating8.0
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport8.8 km

    Rooms available at Granda West Lake Apartment

    Deluxe One Bedroom Apartment
    Deluxe One Bedroom Apartment
    ...
    • Room size: 40 m²/431 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Deluxe Two Bedroom Apartment
    Deluxe Two Bedroom Apartment
    ...
    • Room size: 65 m²/700 ft²
    • Street view
    • 2 king beds
    Enter dates to see prices
    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 60 m²/646 ft²
    • Balcony/terrace
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    One-Bedroom Apartment
    One-Bedroom Apartment
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Studio
    Studio
    ...
    • Room size: 30 m²/323 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Studio Apartment
    Studio Apartment
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Apartment Standard
    Apartment Standard
    ...
      Enter dates to see prices
      Room Assigned on Arrival
      Room Assigned on Arrival
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Granda West Lake Apartment?

        Check-in is from 1:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Granda West Lake Apartment?

        Granda West Lake Apartment is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Granda West Lake Apartment also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Granda West Lake Apartment has a car park available for guests. Car parking is available for an additional charge.

        What is the smoking policy at Granda West Lake Apartment?

        Granda West Lake Apartment does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

        SEE MAP
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        What people love about Granda West Lake Apartment

        • 8.4
          Excellent

          "I strongly recommend to stay this hotel also."

          JAE

          |

          November 2, 2018

        • 8.4
          Excellent
          Staff 

          "I really appreciate all staff members."

          JAE

          |

          November 2, 2018

        • 8.4
          Excellent

          "Wonderfull appartments, very calm."

          Sabine

          |

          November 1, 2018

        Property ranking|Compared to 8,012 Hanoi properties
        See all rankings
        Room size
        45 sqm.
        Value for money score
        9.0/10
        Cleanliness score
        8.9/10
        Couples review score
        8.7/10
        Bigger than
        99
        %
        of Hanoi properties
        Better than
        98
        %
        of Hanoi properties
        Better than
        98
        %
        of Hanoi properties
        Better than
        97
        %
        of Hanoi properties
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

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        More about Granda West Lake Apartment

        More about Granda West Lake Apartment

        10.0
        Exceptional

        "Rooms were FANTASTIC and perfect for families."

        John

        |

        August 19, 2018

        Description

        Show less

        Most talked about facilities

        Housekeeping
        2 mentions
        Internet
        1 mention

        What they offer

        8.0
        Very good
        Staff 

        "Hospitality staffs are make me comfortable :)"

        JAE

        |

        November 25, 2018

        View all reviews
        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Reviews of Granda West Lake Apartment from real guests

        Overall rating
        8.5
        Excellent
        From 288 reviews
        Provided by verified guests of
        Agoda Reviews (139)Booking.com Reviews (149)
        Rating via Agoda8.6
        /
        10
        Excellent
        3.8% this month
        Cleanliness8.9
        Facilities8.6
        Location8.0
        Service8.6
        Value for money9.0
        High score for Hanoi
        Rating
        9+ Exceptional (17)
        8-9 Excellent (8)
        7-8 Very Good (9)
        6-7 Good (3)
        <6 Below Expectation (8)
        Time of the year
        Mar - May (5)
        Jun - Aug (7)
        Sep - Nov (22)
        Dec - Feb (11)
        All guests (139)
        All room types
        All languages
        Showing 45 verified guest comments
        123
        8.0
        Excellent
        JAE from South Korea
        Solo traveler
        Studio
        Stayed 1 night in July, 2019

        Always make me comfortable.”

        Like a home sweet home.

        Reviewed July 17, 2019

        Dear Jae, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded July 19, 2019
        Granda West Lake Apartment
        8.8
        Excellent
        JAE from South Korea
        Solo traveler
        Deluxe One Bedroom Apartment
        Stayed 2 nights in March, 2019

        One of my favorite hotel in Hanoi.”

        Always makes me comfortable.

        Reviewed July 13, 2019

        Dear Jae, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded July 15, 2019
        Granda West Lake Apartment
        8.4
        Excellent
        JAE from South Korea
        Solo traveler
        Studio
        Stayed 2 nights in October, 2018

        Everything was good except wifi connection.”

        I really like to stay this accommodation. but wifi connections may occured some problem in this morning. Overall It's worthy to stay. I really appreciate all staff members. and I strongly recommend to stay this hotel also.

        Reviewed November 02, 2018

        Dear Jae, It is our pleasure that you are satisfied with your stay. We'll improve wifi connection. We hope the next visit will be as enjoyable as the previous visit. Thank you again for letting us know your testimony and hope to see you in the future.

        Responded November 21, 2018
        Granda West Lake Apartment
        6.8
        Good
        anil from Australia
        Solo traveler
        Studio
        Stayed 2 nights in November, 2018

        Decent place to spend night”

        While almost all the hotels in hanoi center were rubbish and often don’t match the room description. This place stand out from crowd. Just close to 6 km from centre very good for the vAlue of money. Modern batchroom with miner things to be fixed. Excellent place to stay for both singles or couples.

        Reviewed November 13, 2018

        Dear Anil, It is our pleasure that you are satisfied with your stay. We hope the next visit will be as enjoyable as the previous visit. Thank you again for letting us know your testimony and hope to see you in the future.

        Responded November 21, 2018
        Granda West Lake Apartment
        2.0
        jaeki from South Korea
        Business traveler
        Deluxe One Bedroom Apartment
        Stayed 2 nights in September, 2018

        It is worst choich of my life. ”

        1. When I arrvied at 23:00 20th Sep for Check out, All lights were off. of course, there was no Check in Counter, reception and people. 2. A guide who can't speak English came to me from Dark room, But he didn't find my reservation, Although I had a booking confirmation paper. he just show a price list again again. We can't communicate each other. 3. Eventually the gudie called to a manager who can speak English, She checked my reservation. she gave to me a room 402. 4. I booked one deluex bedroom with bathtub(55m2) but 402 was just very tiny studio without bathtub 5. So I asked change the room, so just give to me a studion room (not one bed room) 403 with Bathtub. ................... I'm so tired, so I gave up to conplain , and just stayed at 403 6. from 23:30 20th Sep to 18: 00 21th Sep, No hot water came out. 7. all Staff can't speak English. 8. Location is also worst. 9. Apartments is new one.

        Reviewed September 27, 2018

        We are so sorry. That is our mistake, we'll improve it

        Responded November 21, 2018
        Granda West Lake Apartment
        9.6
        Exceptional
        Huong
        Business traveler
        Studio
        Stayed 1 night in April, 2019

        Can ho moi, cua so rong thoang”

        Nhan vien nha nhan lich su. Can ho dep, gia phai chang

        Reviewed April 27, 2019

        Dear Huong, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded April 30, 2019
        Granda West Lake Apartment
        8.0
        Excellent
        noraishah from Malaysia
        Group
        Deluxe One Bedroom Apartment
        Stayed 1 night in December, 2018

        good value”

        clean and comfortable

        Reviewed March 27, 2019

        Dear Noraishah, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded March 29, 2019
        Granda West Lake Apartment
        10.0
        Exceptional
        JAE from South Korea
        Couple
        Studio
        Stayed 1 night in February, 2019

        I became a one of regular guests in here.”

        Always It makes me feel at home. Especially the Flower coffee shop also really convenient and easy access to visit(Use). Thanks!

        Reviewed February 22, 2019

        Dear Jae, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded February 25, 2019
        Granda West Lake Apartment
        8.0
        Excellent
        JAE from South Korea
        Solo traveler
        Studio
        Stayed 1 night in November, 2018

        Everything is good!”

        Hospitality staffs are make me comfortable :)

        Reviewed November 25, 2018

        Dear Jae, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future.

        Responded December 14, 2018
        Granda West Lake Apartment
        8.4
        Excellent
        Sabine from France
        Couple
        Studio
        Stayed 1 night in October, 2018

        Wonderful”

        Wonderfull appartments, very calm. Bed very comfortable Bathroom very clear Cheap

        Reviewed November 01, 2018

        Dear Sabine, It is our pleasure that you are satisfied with your stay. We hope the next visit will be as enjoyable as the previous visit. Thank you again for letting us know your testimony and hope to see you in the future.

        Responded November 21, 2018
        Granda West Lake Apartment
        8.4
        Excellent
        JAE from South Korea
        Couple
        Studio
        Stayed 1 night in October, 2018

        It's worthy to stay.”

        Overall good conditions.

        Reviewed October 31, 2018

        Dear Jae, It is our pleasure that you are satisfied with your stay. We hope the next visit will be as enjoyable as the previous visit. Thank you again for letting us know your testimony and hope to see you in the future.

        Responded November 21, 2018
        Granda West Lake Apartment
        4.4
        NAMKI from Australia
        Couple
        Deluxe One Bedroom Apartment
        Stayed 1 night in November, 2018

        Totally different from the picture”

        Totally disappointed, room is smaller than I expected and the facilities is far below than my expectation. Won't recommend this place to my friends at all.

        Reviewed November 22, 2018

        Dear Namki, We are so sorry. :(

        Responded November 24, 2018
        Granda West Lake Apartment
        7.6
        Very good
        JAE from South Korea
        Couple
        Studio
        Stayed 2 nights in September, 2018

        Overall it worthy to stay”

        If bathroom water pressure was more strong it will be perfect place.

        Reviewed September 20, 2018

        Dear Jae, It is our pleasure that you are satisfied with your stay. We hope the next visit will be as enjoyable as the previous visit. Thank you again for letting us know your testimony and hope to see you in the future.

        Responded November 21, 2018
        Granda West Lake Apartment
        10.0
        Exceptional
        John from Vietnam
        Business traveler
        Studio
        Stayed 1 night in August, 2018

        Pleasant choice of stay”

        Rooms were FANTASTIC and perfect for families. Beds very comfortable and plenty of space for a family of four and luggage. I wish we could stay longer.

        Reviewed August 19, 2018

        Hi guy, thank for using Granda's services. We sorry for mistakes during the time you stay at here but we will try to support for you better in the time later. We hope to see you in the next time. Best regards and thank you!

        Responded September 12, 2018
        Granda West Lake Apartment
        8.8
        Excellent
        Thuy from Vietnam
        Couple
        Studio
        Stayed 1 night in November, 2018

        Tuyệt vời!”

        New apartment, full furnished, very good service and staffs are nice. There is a cafeteria at the ground floor.

        Reviewed November 05, 2018

        Dear Thuy, It is our pleasure that you are satisfied with your stay. We hope the next visit will be as enjoyable as the previous visit. Thank you again for letting us know your testimony and hope to see you in the future.

        Responded November 21, 2018
        Granda West Lake Apartment
        8.0
        Excellent
        Nguyễn from Vietnam
        Business traveler
        Studio
        Stayed 3 nights in September, 2018

        Best price in town ”

        Fully furnished

        Reviewed September 15, 2018

        Dear Nguyen, It is our pleasure that you are satisfied with your stay. We hope the next visit will be as enjoyable as the previous visit. Thank you again for letting us know your testimony and hope to see you in the future.

        Responded November 21, 2018
        Granda West Lake Apartment
        10.0
        Exceptional
        Tran from Vietnam
        Business traveler
        Studio
        Stayed 1 night in August, 2018

        Great place to stay for Business”

        The room is really spacious, modern, stylish, clean and comfortable with a nice kitchen and bathroom!

        Reviewed August 24, 2018

        Hi guy, thank for using Granda's services. We sorry for mistakes during the time you stay at here but we will try to support for you better in the time later. We hope to see you in the next time. Best regards and thank you!

        Responded September 12, 2018
        Granda West Lake Apartment
        10.0
        Exceptional
        Mark from United States
        Solo traveler
        One-Bedroom Apartment
        Stayed 1 night in December, 2019

        Good value and the experience of living in a real neighborhood ”

        They washed my clothes for free during my stay. That was great. Easy to get around, plenty of local restaurants to enjoy and not near the tourist area but close enough.

        Reviewed December 31, 2019
        10.0
        Exceptional
        minkyung from South Korea
        Solo traveler
        Studio
        Stayed 2 nights in December, 2019

        Great!! ”

        celine is very kind and cool~ she was a big help. Thankyou clean room has deep sleep. I will go again this hotel. Thankyou for everything~~

        Reviewed December 28, 2019
        4.8
        Adrian from Canada
        Couple
        One-Bedroom Apartment
        Stayed 4 nights in December, 2019

        Acceptable”

        Photos of units extremely deceptive-using wide angle lens. I stayed at the same place 3 months before, and I thought I booked a different place!. Too late by the time I realized my mistake. No one to greet customers after 4 pm. Security guard on duty who does not understand or speak english. Waited 2 hours for someone to show up. No knives, forks, spoons. I plate, no cups. Stayed 4 days-towels changed and unit cleaned 1 time. Very good at apologies but don't do anything. Nothing changed in 3 months.

        Reviewed December 12, 2019
        123

        Reviews of Granda West Lake Apartment from real guests

        Overall rating
        8.5
        Excellent
        From 288 reviews
        Provided by verified guests of
        Agoda Reviews (139)Booking.com Reviews (149)
        Rating via Agoda8.6
        /
        10
        Excellent
        3.8% this month
        Cleanliness8.9
        Facilities8.6
        Location8.0
        Service8.6
        Value for money9.0
        High score for Hanoi
        Rating
        9+ Exceptional (17)
        8-9 Excellent (8)
        7-8 Very Good (9)
        6-7 Good (3)
        <6 Below Expectation (8)
        Time of the year
        Mar - May (5)
        Jun - Aug (7)
        Sep - Nov (22)
        Dec - Feb (11)
        All guests (139)
        All room types
        All languages
        Showing 45 verified guest comments
        123
        8.0
        Excellent
        JAE from South Korea
        Solo traveler
        Studio
        Stayed 1 night in July, 2019

        Always make me comfortable.”

        Like a home sweet home.

        Reviewed July 17, 2019

        Dear Jae, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded July 19, 2019
        Granda West Lake Apartment
        8.8
        Excellent
        JAE from South Korea
        Solo traveler
        Deluxe One Bedroom Apartment
        Stayed 2 nights in March, 2019

        One of my favorite hotel in Hanoi.”

        Always makes me comfortable.

        Reviewed July 13, 2019

        Dear Jae, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded July 15, 2019
        Granda West Lake Apartment
        8.4
        Excellent
        JAE from South Korea
        Solo traveler
        Studio
        Stayed 2 nights in October, 2018

        Everything was good except wifi connection.”

        I really like to stay this accommodation. but wifi connections may occured some problem in this morning. Overall It's worthy to stay. I really appreciate all staff members. and I strongly recommend to stay this hotel also.

        Reviewed November 02, 2018

        Dear Jae, It is our pleasure that you are satisfied with your stay. We'll improve wifi connection. We hope the next visit will be as enjoyable as the previous visit. Thank you again for letting us know your testimony and hope to see you in the future.

        Responded November 21, 2018
        Granda West Lake Apartment
        6.8
        Good
        anil from Australia
        Solo traveler
        Studio
        Stayed 2 nights in November, 2018

        Decent place to spend night”

        While almost all the hotels in hanoi center were rubbish and often don’t match the room description. This place stand out from crowd. Just close to 6 km from centre very good for the vAlue of money. Modern batchroom with miner things to be fixed. Excellent place to stay for both singles or couples.

        Reviewed November 13, 2018

        Dear Anil, It is our pleasure that you are satisfied with your stay. We hope the next visit will be as enjoyable as the previous visit. Thank you again for letting us know your testimony and hope to see you in the future.

        Responded November 21, 2018
        Granda West Lake Apartment
        2.0
        jaeki from South Korea
        Business traveler
        Deluxe One Bedroom Apartment
        Stayed 2 nights in September, 2018

        It is worst choich of my life. ”

        1. When I arrvied at 23:00 20th Sep for Check out, All lights were off. of course, there was no Check in Counter, reception and people. 2. A guide who can't speak English came to me from Dark room, But he didn't find my reservation, Although I had a booking confirmation paper. he just show a price list again again. We can't communicate each other. 3. Eventually the gudie called to a manager who can speak English, She checked my reservation. she gave to me a room 402. 4. I booked one deluex bedroom with bathtub(55m2) but 402 was just very tiny studio without bathtub 5. So I asked change the room, so just give to me a studion room (not one bed room) 403 with Bathtub. ................... I'm so tired, so I gave up to conplain , and just stayed at 403 6. from 23:30 20th Sep to 18: 00 21th Sep, No hot water came out. 7. all Staff can't speak English. 8. Location is also worst. 9. Apartments is new one.

        Reviewed September 27, 2018

        We are so sorry. That is our mistake, we'll improve it

        Responded November 21, 2018
        Granda West Lake Apartment
        9.6
        Exceptional
        Huong
        Business traveler
        Studio
        Stayed 1 night in April, 2019

        Can ho moi, cua so rong thoang”

        Nhan vien nha nhan lich su. Can ho dep, gia phai chang

        Reviewed April 27, 2019

        Dear Huong, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded April 30, 2019
        Granda West Lake Apartment
        8.0
        Excellent
        noraishah from Malaysia
        Group
        Deluxe One Bedroom Apartment
        Stayed 1 night in December, 2018

        good value”

        clean and comfortable

        Reviewed March 27, 2019

        Dear Noraishah, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded March 29, 2019
        Granda West Lake Apartment
        10.0
        Exceptional
        JAE from South Korea
        Couple
        Studio
        Stayed 1 night in February, 2019

        I became a one of regular guests in here.”

        Always It makes me feel at home. Especially the Flower coffee shop also really convenient and easy access to visit(Use). Thanks!

        Reviewed February 22, 2019

        Dear Jae, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded February 25, 2019
        Granda West Lake Apartment
        8.0
        Excellent
        JAE from South Korea
        Solo traveler
        Studio
        Stayed 1 night in November, 2018

        Everything is good!”

        Hospitality staffs are make me comfortable :)

        Reviewed November 25, 2018

        Dear Jae, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future.

        Responded December 14, 2018
        Granda West Lake Apartment
        8.4
        Excellent
        Sabine from France
        Couple
        Studio
        Stayed 1 night in October, 2018

        Wonderful”

        Wonderfull appartments, very calm. Bed very comfortable Bathroom very clear Cheap

        Reviewed November 01, 2018

        Dear Sabine, It is our pleasure that you are satisfied with your stay. We hope the next visit will be as enjoyable as the previous visit. Thank you again for letting us know your testimony and hope to see you in the future.

        Responded November 21, 2018
        Granda West Lake Apartment
        8.4
        Excellent
        JAE from South Korea
        Couple
        Studio
        Stayed 1 night in October, 2018

        It's worthy to stay.”

        Overall good conditions.

        Reviewed October 31, 2018

        Dear Jae, It is our pleasure that you are satisfied with your stay. We hope the next visit will be as enjoyable as the previous visit. Thank you again for letting us know your testimony and hope to see you in the future.

        Responded November 21, 2018
        Granda West Lake Apartment
        4.4
        NAMKI from Australia
        Couple
        Deluxe One Bedroom Apartment
        Stayed 1 night in November, 2018

        Totally different from the picture”

        Totally disappointed, room is smaller than I expected and the facilities is far below than my expectation. Won't recommend this place to my friends at all.

        Reviewed November 22, 2018

        Dear Namki, We are so sorry. :(

        Responded November 24, 2018
        Granda West Lake Apartment
        7.6
        Very good
        JAE from South Korea
        Couple
        Studio
        Stayed 2 nights in September, 2018

        Overall it worthy to stay”

        If bathroom water pressure was more strong it will be perfect place.

        Reviewed September 20, 2018

        Dear Jae, It is our pleasure that you are satisfied with your stay. We hope the next visit will be as enjoyable as the previous visit. Thank you again for letting us know your testimony and hope to see you in the future.

        Responded November 21, 2018
        Granda West Lake Apartment
        10.0
        Exceptional
        John from Vietnam
        Business traveler
        Studio
        Stayed 1 night in August, 2018

        Pleasant choice of stay”

        Rooms were FANTASTIC and perfect for families. Beds very comfortable and plenty of space for a family of four and luggage. I wish we could stay longer.

        Reviewed August 19, 2018

        Hi guy, thank for using Granda's services. We sorry for mistakes during the time you stay at here but we will try to support for you better in the time later. We hope to see you in the next time. Best regards and thank you!

        Responded September 12, 2018
        Granda West Lake Apartment
        8.8
        Excellent
        Thuy from Vietnam
        Couple
        Studio
        Stayed 1 night in November, 2018

        Tuyệt vời!”

        New apartment, full furnished, very good service and staffs are nice. There is a cafeteria at the ground floor.

        Reviewed November 05, 2018

        Dear Thuy, It is our pleasure that you are satisfied with your stay. We hope the next visit will be as enjoyable as the previous visit. Thank you again for letting us know your testimony and hope to see you in the future.

        Responded November 21, 2018
        Granda West Lake Apartment
        8.0
        Excellent
        Nguyễn from Vietnam
        Business traveler
        Studio
        Stayed 3 nights in September, 2018

        Best price in town ”

        Fully furnished

        Reviewed September 15, 2018

        Dear Nguyen, It is our pleasure that you are satisfied with your stay. We hope the next visit will be as enjoyable as the previous visit. Thank you again for letting us know your testimony and hope to see you in the future.

        Responded November 21, 2018
        Granda West Lake Apartment
        10.0
        Exceptional
        Tran from Vietnam
        Business traveler
        Studio
        Stayed 1 night in August, 2018

        Great place to stay for Business”

        The room is really spacious, modern, stylish, clean and comfortable with a nice kitchen and bathroom!

        Reviewed August 24, 2018

        Hi guy, thank for using Granda's services. We sorry for mistakes during the time you stay at here but we will try to support for you better in the time later. We hope to see you in the next time. Best regards and thank you!

        Responded September 12, 2018
        Granda West Lake Apartment
        10.0
        Exceptional
        Mark from United States
        Solo traveler
        One-Bedroom Apartment
        Stayed 1 night in December, 2019

        Good value and the experience of living in a real neighborhood ”

        They washed my clothes for free during my stay. That was great. Easy to get around, plenty of local restaurants to enjoy and not near the tourist area but close enough.

        Reviewed December 31, 2019
        10.0
        Exceptional
        minkyung from South Korea
        Solo traveler
        Studio
        Stayed 2 nights in December, 2019

        Great!! ”

        celine is very kind and cool~ she was a big help. Thankyou clean room has deep sleep. I will go again this hotel. Thankyou for everything~~

        Reviewed December 28, 2019
        4.8
        Adrian from Canada
        Couple
        One-Bedroom Apartment
        Stayed 4 nights in December, 2019

        Acceptable”

        Photos of units extremely deceptive-using wide angle lens. I stayed at the same place 3 months before, and I thought I booked a different place!. Too late by the time I realized my mistake. No one to greet customers after 4 pm. Security guard on duty who does not understand or speak english. Waited 2 hours for someone to show up. No knives, forks, spoons. I plate, no cups. Stayed 4 days-towels changed and unit cleaned 1 time. Very good at apologies but don't do anything. Nothing changed in 3 months.

        Reviewed December 12, 2019
        123
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        Granda West Lake Apartment
        |Excellent 8.6
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        Experiences on Agoda. Because your room is just the beginning.

        • Excellent location
        • Vietnam Museum of Ethnology