Hakone Hotel
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Moderate Twin Room - Non-Smoking - Room plan Hakone Hotel
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8.3
Excellent
/10
(637 reviews)See what guests said
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8.6
Excellent
Location rating score
Excellent location
Parking
FREE
  • Hakonemachi Bus Station110 m
  • Chayahonjin Hotoriya160 m
  • Nihon Ichiban, Ashinoko160 m
  • Shiino Chaya Honjin Hotoriya160 m
  • Hakone Ekiden Museum170 m
  • Hakone Sekisho190 m
  • Ashigara Toge Joshi Park210 m
  • Honkanji Temple330 m
  • Hakone Detached Palace420 m
  • Ancient Cedar Avenue490 m
  • Free Wi-Fi

    Hakone Hotel

    65 Hakone, Hakone-machi, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0521 - See map
    "The view from the rooms is spectacular, the onsen are great (especially the open-air one on the third floor) and the restaurants serve tasty food."
    Susan - July 17, 2018
    Exceptional reputation
    Recommended by 89% of guests
    Excellent cleanliness
    8.8 rating for cleanliness
    • 100 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Hot spring bath

    • Air conditioning

    • Daily housekeeping

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    Property ranking|Compared to 436 Hakone properties
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    Room size
    48 sqm.
    Location score
    8.6/10
    Room comfort score
    8.4/10
    Cleanliness score
    8.8/10
    Bigger than
    95
    %
    of Hakone properties
    Better than
    93
    %
    of Hakone properties
    Better than
    91
    %
    of Hakone properties
    Better than
    84
    %
    of Hakone properties
    Value for money7.9
    Location rating8.6
    Nearest airportHaneda Airport (HND)
    Distance to airport78.0 km

    Rooms available at Hakone Hotel

    8.4
    Excellent
    Room comfort & quality
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    ...
    • Room size: 38 m²/409 ft²
    • Lake view
    • 2 single beds
    Enter dates to see prices
    Lake View Suite - Non-Smoking
    Lake View Suite - Non-Smoking
    ...
    • Room size: 82 m²/883 ft²
    • Lake view
    • 2 double beds
    Enter dates to see prices
    4th Floor Superior Twin Room - Non-Smoking
    4th Floor Superior Twin Room - Non-Smoking
    ...
    • Room size: 38 m²/409 ft²
    • Lake view
    • 2 single beds
    Enter dates to see prices
    Junior Suite Non Smoking
    Junior Suite Non Smoking
    ...
    • Room size: 55 m²/592 ft²
    • Lake view
    • 2 semi double beds
    Enter dates to see prices
    Moderate Twin Room - Non-Smoking
    Moderate Twin Room - Non-Smoking
    ...
    • Room size: 34 m²/366 ft²
    • Lake view
    • 2 single beds
    Enter dates to see prices
    Lake View Double Room - Non-Smoking
    Lake View Double Room - Non-Smoking
    ...
    • Room size: 40 m²/431 ft²
    • Lake view
    • 1 double bed
    Enter dates to see prices
    Standard Twin Bed
    Standard Twin Bed
    ...
    • Room size: 34 m²/366 ft²
    • Lake view
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 82 m²/883 ft²
    • Non-smoking
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 55 m²/592 ft²
    • Non-smoking
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 38 m²/409 ft²
    • Non-smoking
    Enter dates to see prices

    What people love about Hakone Hotel

    • 10.0
      Exceptional

      "The view from the hotel to lake ashi is perfect, you can see mount fuji from your room."

      Duy

      |

      November 26, 2018

    • 7.6
      Very good
      Location

      "Hotel location is excellent with lake view, Mt. Fuji view right from room."

      Jagdishkumar

      |

      December 23, 2018

    • 8.8
      Excellent
      Spaciousness

      "It is spacious and we can enjoy a panoramic lake view by our window."

      Ho C.

      |

      December 13, 2018

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    More about Hakone Hotel

    More about Hakone Hotel

    9.6
    Exceptional

    "We were lucky as the weather was beautiful, so from the room..."

    Esther

    |

    November 18, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "It's our second time here and this hotel is a perfect place ..."

    Moshe

    |

    October 2, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    イル・ミラジィオ(ディナー)~French
    Cuisine:French
    Menu:Buffet
    鉄板焼き「山桜」(ディナー)~Teppanyaki
    Cuisine:Japanese, Grill/BBQ, Steakhouse
    Menu:Buffet
    バー「イル・ラーゴ」~Bar
    Cuisine:European, Italian, Japanese
    Menu:Buffet
    イル・ミラジィオ(朝食)~Il Miragio (Breakfast)
    Cuisine:European
    Menu:A-la-carte
    イル・ミラジィオ(ランチ)~Il Miragio (Lunch)
    Cuisine:European, French, International
    Menu:A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hakone Hotel from real guests

    Overall rating
    8.3
    Excellent
    From 1207 reviews
    Provided by verified guests of
    Agoda Reviews (637)Booking.com Reviews (398)
    Rating via Agoda8.3
    /
    10
    Cleanliness8.8
    Facilities8.1
    Location8.6
    Room comfort and quality8.4
    Service8.6
    Value for money7.9
    High score for Hakone
    Rating
    9+ Exceptional (136)
    8-9 Excellent (90)
    7-8 Very Good (85)
    6-7 Good (40)
    <6 Below Expectation (47)
    Time of the year
    Mar - May (98)
    Jun - Aug (103)
    Sep - Nov (85)
    Dec - Feb (112)
    All guests (637)
    All room types
    All languages

    Show reviews that mention 

    Showing 398 verified guest comments
    12345
    10.0
    Exceptional
    Minmin from Singapore
    Group
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in June, 2019

    Lovely hotel by Lake Asho”

    Great view of Lake Ashi. We were fortunate to see Mt Fuji during our stay due to good weather. The hot springs are not very big but nice and clean and well maintained. The environment is generally peaceful and the staff, helpful.

    Reviewed June 17, 2019
    8.0
    Excellent
    Esther from Australia
    Couple
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in June, 2019

    Very good”

    The hotel staff were really friendly and nice. There is a bus stop just outside the hotel but note that the bus ride from Odawara station is more than 1hour and the roads are windy. We got a room that looked directly at Mount Fuji so very pleased with that. Also just next door to the cruise which was helpful.

    Reviewed June 11, 2019
    8.8
    Excellent
    Lois from Australia
    Group
    Moderate Twin Room - Non-Smoking
    Stayed 2 nights in June, 2019

    Fantastic Location”

    Fantastic location with morning views of Mt Fuji over breakfast. We enjoyed the nice big bedroom although a bit overheated. disappointed with lack of facilities. Little information in rooms about facilities or surrounding area. Price was reasonably high range, but Paper coffee cups in our room. Not sure why they couldn’t put proper coffee cups in the room. Everything closes at 6pm in Hakone, but no room service, you either had to go to the bar, wait for your meal & eat downstairs or go to the restaurant there. Beware happy hour, they tell you some drinks are half price, but actually they were the same price outside of happy hour. Haha Staff were lovely, overall a great two night stay. 😀

    Reviewed June 05, 2019
    8.4
    Excellent
    Janine
    Couple
    Lake View Double Room - Non-Smoking
    Stayed 1 night in May, 2019

    Million dollar views”

    What an amazing way to end our holiday in Japan. The views from our room were unbelievable, with the full wall being a window. It really was something special. Dinner and breakfast were both lovely, but be prepared to eat there and pay the cost associated as we really couldn't find anything else nearby that was open for the times that suited. Book early if you want teppenyaki, it only sits 14 people I think. I wish we stayed more than 1 night!

    Reviewed May 08, 2019
    10.0
    Exceptional
    Eve
    Family with teens
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in January, 2019

    A hotel worthy for repeat staying.”

    Room size is perfect. Onsen is small but clean. Staffs speaks little English but are generally polite and friendly. Very close to the pirate ship station. There aren’t too many types I. The buffet breakfast but the Denish was fairly good. We as a family of 8 ppl like the place a lot.

    Reviewed January 23, 2019
    10.0
    Exceptional
    Duy from Vietnam
    Family with young children
    Twin Room
    Stayed 2 nights in November, 2018

    Beautiful hotel”

    Everything is very good. Staff is friendly. it has shuttle bus from odawara station, remember to contact them to book the bus. the view from the hotel to lake ashi is perfect, you can see mount fuji from your room. the hotel is dated but still very good. beware of the are at night, every restaurants is closed after 6pm no convenient store also, so you have to eat at 3 restaurants in the hotel, they have different price range and affordable

    Reviewed November 26, 2018
    6.0
    Alvarez from China
    Family with teens
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in July, 2019

    Its not a good time for our visit as its foggy and raining. Check weather before going.”

    Quite neighborhood

    Reviewed July 07, 2019
    6.0
    Ivan from Germany
    Couple
    Moderate Twin Room - Non-Smoking
    Stayed 1 night in March, 2019

    The location is good if you want to do the cruise, but that's pretty much it. Breakfast OK.”

    We arrived around noon and were planning to go soon on the cruise, which starts at the port next door. I asked if it would be possible to check-in early to take a shower before we head further, I was met with a polite but stern "Check-in is at 3pm". I explained that I am aware, but asked if subject to availability we would nevertheless be allowed now. Without even checking, the reply came back immediately "Check-in is at 3 pm, you pay now, you leave your luggage here. You can get your key card after 3pm." Yeah allright. On our return in the evening we were shown our room, which was ok, and were told the local onsen on one of the floors is being refurbished and we can use another hotel's onsen. We passed as we were tired. We wanted to have dinner somewhere out since the restaurant was quite expensive and had a rather limited choice, but every dining place around the hotel closes at 5 or 6 pm, so if you want to dine out, you would need a taxi to the next village. Breakfast was ok.

    Reviewed April 07, 2019
    10.0
    Exceptional
    Susan from United States
    Group
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in July, 2018

    Fantastic hotel, lovely onsen”

    The view from the rooms is spectacular, the onsen are great (especially the open-air one on the third floor) and the restaurants serve tasty food. The hotel sits a two minute walk (at most) from the Hakone-Machi bus terminal and the pirate ship departure point, and has a bus stop directly across the street as well. The rooms are large and spotlessly clean. I recommend this hotel highly.

    Reviewed July 17, 2018
    9.6
    Exceptional
    aderia from Indonesia
    Family with teens
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in June, 2018

    awesome! ”

    great one because they have a shuttle bus from odawara to hakone hotel. the back view of lake ashi so awesome. so near with the harbour of sightseeing cruise. and the bus stop infront of the hotel only. the minus of the hotel is little bit far from convenience store but it still awesome

    Reviewed June 17, 2018
    8.8
    Excellent
    SING from Singapore
    Solo traveler
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in August, 2017

    Charming old hotel by Lake Ashi”

    I've visited Hakone five times already. The rates of Hakone Hotel were extremely reasonable by local standards. The view of the lake from the room on a clear day is a sight to behold. I loved the breakfast and the free daily cocktails. The onsens, especially the outdoor one, were a great way to relax after a long day of exploring Hakone. I would stay at this hotel again.

    Reviewed February 01, 2018
    9.2
    Exceptional
    Yawen from Taiwan
    Couple
    Moderate Twin Room - Non-Smoking
    Stayed 1 night in December, 2017

    Cozy Hotel ”

    Service is good and not too many rooms in the hotel. Location is great that you can either take boat or bus here easily. Bed and room are both cozy and big. Surrounding is very quiet so need to dine in the hotel or eat out then come back. Btw, the view from the hotel is the lake view and from the side.

    Reviewed January 02, 2018
    9.6
    Exceptional
    Tammy from Australia
    Couple
    Moderate Twin Room - Non-Smoking
    Stayed 2 nights in December, 2017

    Beautiful lake views from the onsen, comfortable and convenient”

    Very convenient location to start your day tour of the Hakone area, as the Pirate Ship (Sightseeing Cruise) is just 5 mins walk away. There's also a bus stop opposite the hotel. Breakfast was amazing! Delicious food, lots of options, and great views of Mount Fuji from the restaurant. Loved the 2 different Onsen, especially the openair one with views over the lake and across to Mount Fuji. As per other reviews, it's not a super modern hotel, but the facilities are fine. Spacious, comfortable and warm rooms. We travelled in December, and found that the local restaurants closed by 6pm on Monday and Tuesday nights. So on our first night we ate in one of the hotel restaurants. On our second night we had an early dinner at one of the small seafood restaurants opposite the hotel. Convenience store also closed early. We pre-booked the hotel shuttle bus from Odawara station, and it was easy to find.

    Reviewed December 27, 2017
    10.0
    Exceptional
    Shefali from India
    Couple
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 1 night in October, 2017

    Beautiful location”

    We were lucky to see Mount Fuji and that too right from our bedroom window. There is also a 'free' pickup/Drop off, to and from Odawara station to the hotel. Would definitely recommend this hotel and hakone!

    Reviewed October 28, 2017
    8.4
    Excellent
    James from United Kingdom
    Group
    Moderate Twin Room - Non-Smoking
    Stayed 2 nights in August, 2017

    Beautiful hotel by a serene lake, but boring town”

    Stayed here with my parents for a few nights as we toured Hakone and as a base of travel, it is great. Situated by a lovely lake, it is the mid point of the Hakone Circuit; meaning you can connect to the main station via a 45 minute bus ride or take the boat across to the cable car station and back round the other way. The hotel itself is beautiful and immaculate with a nice art deco style - the view of the lake is enchanting. Rooms are decent and clean. The hotel served a lovely buffet breakfast and the baths on site were nice. The downsides of this hotel are the location and the lack of options for travellers. There are graveyards more lively than the nearby town with no restaurants open past 7pm and no convenience stores or any options to eat there were many groups of hungry visitors wandering around the streets with no food at 8pm. If you don't eat before you arrive at the hotel or bring food, you are stuck with the hotel's overpriced pseudo French cuisine at $100 plus a head. Fine if you are expecting Gordon Ramsay but come on...

    Reviewed October 04, 2017
    8.4
    Excellent
    Vieon from Singapore
    Family with teens
    2nd or 3rd Floor Superior Twin Room - Non-Smoking
    Stayed 2 nights in January, 2017

    Nice Scenary and good service ”

    Although this hotel is a little expensive but overall I like my experience with this hotel. The service was really good, the staff were kind and polite and they spoke English as well. The breakfast & onsen was not bad too.

    Reviewed February 03, 2017
    9.3
    Exceptional
    amor from Japan
    Family with young children
    Moderate Twin Room - Non-Smoking
    Stayed 1 night in January, 2016

    Relaxing”

    The food & the relaxing view

    It was nice we Love the room a big space clean very relaxing enjoying the view and my kids love the swan boat and we love the food especially the dinner and the breakfast the chef cook the egg it was so cute the egg with a character I love it the hotel is old it's not so big but it's nice staying the hotel & also I was scared the stairs in the lobby for the children small space for the lobby.

    Reviewed January 11, 2016
    8.0
    Excellent
    Veronica from Singapore
    Solo traveler
    Moderate Twin Room - Non-Smoking
    Stayed 2 nights in November, 2014

    Hotel with fantastic view and location”

    Location, view and private bath

    It was the highlight of my one-week trip in Japan. Hakone hotel is most conveniently situated by the side of Lake Ashi and all its rooms have lake view. It is just next to the jetty to take the cruise on Lake Ashi on a pirate ship. It is also within 5 min walk to the old Hakone checkpoint, another attraction. The hotel has a private bath which comprises an onsen and a hot jacuzzi. We were given a welcome drink of hot orange squash with rum which was warm and delicious on a cold evening. The only downside is that you need to book and eat dinner at the hotel unless you are prepared to sit very early outside as the restaurants nearby close very early between 5 and 6pm.

    Reviewed November 28, 2014
    8.3
    Excellent
    Chee from Malaysia
    Group
    Moderate Twin Room - Non-Smoking
    Stayed 1 night in May, 2013

    The best view overlooking lake Ashi and Mount Fuji”

    The room is great, big windows looking towards mount Fuji. Located near several tourist attractions and next to the port of Hakone sightseeing cruise.

    Well trained English speaking staff assisting us to our room and the facilities inside. The view from our room is magnificent. Although the furniture is a bit old but they still maintain the cleanliness of the place. Located a bit far from the town but best venue for couples and visitors who like quiet and peaceful surroundings.

    Reviewed June 05, 2013
    10.0
    Exceptional
    kok from Singapore
    Couple
    Moderate Twin Room - Non-Smoking
    Stayed 1 night in December, 2012

    fantastic hotel will a out of the world view”

    Great view and great service staff

    The first thing that you will notice about this hotel is the fantastic view. you can see mount fuji from your room and the courtyard is so beautiful you wish to have your wedding there. With such great scenary and nice room. I decided to propose to my girlfriend at this hotel. The staff was very helpful in our email communication and suggested some ways on how best to arrange my special event. During our stay, the staff went beyond their duty to help us make our stay as comfortable and romantic as possible. The hotel is in a remote area of hakone although most places can be reached by bus and ship terminal nearby. Food at the restaurant is delicious. you can choose between western fare and teppanyaki. We tried the french restaurant and it definately taste the best the country can offer. To get there take bus H or R from hakone yumoto station. You can start your sightseeing trip from there. The onsen is a staggered time spa alternating between male and female timings. do check with the staff when you can enter the spa. All in all, fantastic rooms, service and facilities at a very reasonable price.

    Reviewed January 04, 2013
    12345
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    Hakone Hotel
    |Excellent 8.3
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    • Excellent location
    • Lake Ashi
    • Hakonemachi Bus Station is within 0.11 km