Room service [24-hour]
|Value for money||8.7|
|Distance to city center||6 km|
|Nearest airport||Hangzhou Xiaoshan International Airport (HGH)|
|Distance to airport||25.5 km|
Step into luxury at the Hangzhou Vanwarm Hotel, from the lobby to your rooms, the hotel matches international standards. The scenic West Lake is just a 10 minute drive from the hotel, and you can take a ferry to explore the islands. Hangzhou is known for its many temples and pagodas, and if you have time to just visit one, don't miss Lingyin Temple - one of the oldest in the country. The business center, as well as the airport, are easily accessible from here as well, making this hotel an ideal choice for both business and leisure travelers. It is also ideal for shopaholics as there are hundreds of clothes and shoe shops in the city in addition to silk, jewelery, and electronics. At the end of the day, relax with a massage or a foot bath. The restaurant at the hotel specializes in Cantonese and Hangzhou dishes, and you only have to step out of the hotel for other food choices. With an excellent location and spacious rooms, Hangzhou Vanwarm Hotel is one of the best hotels to choose from when in Hangzhou.
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 13 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds are dependent on the room you choose. Please ask the property for more details.
Hangzhou Vanwarm Hotel
Xia Cheng District-Peace Intl Convention Center
West Lake District – Hubin Area
Comfortable and Nice room with free Wifi/Internet”
This is a convenient hotel with a good SPA and massage centre, next to Wal-Mart.
Nice hotel with good amendities”
This hotel is not near the westlake but it is next to Wart Mart shopping centre with all groceries. They also got a great SPA.
Good service and comfortable rooms”
The hotel is well located if you need to work in the north part of Hangzhou. The personnel is nice and the rooms are comfortable. For tourists, it needs 30 min of taxi (30-40rmb) to drive to Western lake.
hotel is good and clean but the room i stayed the aircon is not functioning well instead they give me electric fan
Great hotel with accommodating staff”
the vanwarm is a very nice hotel and the staff tries very hard to accommodate business travelers needs. the location is not particularly good for tourist but works very well for my business needs. rates are very reasonable and the second floor lobby bar provides a good place for brief meeting with business associates. i have tried numerous other hotels in hangzhou and especially in the west lake area but the vanwarm works best for me. the hotel food overall is good but the room service menu could stand some updating as it has bene the same for the last 3 years. the breakfast buffet is quite good with a good assortment.
Good staff but location not wonderful”
We found the staff helpful and polite. The room was clean and so was the bathroom. The buffet breakfast has a good combination of Western and Chinese. Location is next to a Wal mart which was helpful but a bit away from the town centre. As foreigners only complaint was the lack of any English TV. These days that should be standard
hotel is clean and well maintained. service is suffisient for the four star hotel.breakfast included for two persons was ok.wall mart supermarket in the same building is very convinient. it is in some 15 minutes drive by car from down town.we would stay in that hotel again if we visit hangzhou again.
Great Hotel, Location so-so”
The rooms and the showers are very nice and clean and the hotel service is very prompt. However it takes about 25 min by taxi and 35 mins or more by bus to get to the major tourist area and food location of Xihu. The area around the hotel itself has a Wal-mart, but not too much more than that. Bottom Line: A very nice hotel to relax in,
Nice place to stay for a few days in hangzhou”
i stay regularly in this hotel and it is very convenient for business. not far from airport by taxi and close to ningbo and huzhou motorways. english speaking people ok except sometimes for room service calls.
Awesome hotel but bad location”
it's really a good experience when i stayed at vanwarm with my gf. it's nice with good room ammendities and clean space, eventhough it's really far away from west lake.
The rooms in this hotel are large and very clean.”
The hotel staff were very helpful and accomodating.
clean hotel ”
When I arrived, there was no room for me, and the staff gave me the executive floor, deluxe room ( upgrade ).
Comfortable hotel with spacious rooms”
My two night stay at the Vanwarm was very comfortable, the triple room was spacious enough for 3 adults and clean. Buffet breakfast offered a good selection of international fare with predominance on local dishes. The hotel staff was friendly & helpful, initiative was also shown. Upon checking in the Front Desk provided us with English to Chinese translation cards that one could easily show to taxi drivers for the more popular destinations in town. I found this very useful. The hotel's location was convenient, with Wal Mart next door and on the same street were several small neighbourhood restaurants for casual dining.
Clear and friendly hotel staff”
The hotel is clean, spacious and it seemed that the hotel had done some renovation recently. Staff are friendly but their knowledge on the places of interest are quite limited and can't provide very clear direction to us. There are some small eating places around the hotel and there is a hypermarket next to it. Basically, it is quie a value for money place to stay
4-star hotel with less well location”
The hotel is a single tall building located on East Xiangjisi Road, close to the corssing with Shaoxing Road. Easliy to find from notable building with less shorter buildings around. The reception was well trained with service-oriented mind to serve customers, lobby as elegantly decorated by a large colorful glass art in the center of it.It cost about several minutes for my checking in but concierge stood there without smile and had not simling when I left the hotel. My room was on the 16th floor,from which I can overview secenery outside hotel. I especially like the bath,very comfortable when you lying inside it,apprecaite the glass decorated toilet with royal style.
Great service, management very eager to help”
The management really wanted to make sure things went well. English isn't easy for them but they made the effort consistently and we got things done with a smile. Ordering room service promised to be a challenge - it wasn't because they sent somebody to my room to take my order so the phone wouldn't be a problem! Checking in was great, quick, friendly, efficient. Help getting to destinations including putting me in a cab and directing the driver for me was above and beyond the call. Facilities were as expected - fitness equipment everything I wanted, room was nice, clean, comfortable, dining area the same, breakfast buffet very good, lots of variety, fruit fresh, greens green and firm, good food. I read a review that complained about problems dealing in English so these guys must have taken that to heart and really worked on it because they were determined to get everything right - and they so obviously really wanted to make my stay pleasant, it was a pleasure.
A true 4-star hotel”
The check-in & check-out service were fast and courteous but conciege was not attentive. The elevators were slow & very confused (need adjustments). The breakfast was great with lots of varieties especially the services. I would like to mention the female supervisor (in black dress)JANE, she remembered I complained the coffee was cold the first morning then made sure to her girls that my coffee was hot. The location of the hotel is in the old district and it is far away from West Lake and the traffic was very busy, hard to get a taxi. Wallmart is next door.
Spacious rooms with a wonderful breakfast buffet!”
I am extremely impressed with this hotel. The rooms were spacious with all the latest design. Extremely clean, friendly employees (all of them), reasonable room rates, great breakfast buffet (yes, I did go back for seconds and the servers even helped me carry my hot tea to my table for me). This hotel was located right next to WalMart, close to shopping, centrally located to buses and everthing that I needed. For all my future trips to Hanzhou, I will always stay
Vanwarm okay but needs work on service”
While I understand that while in China I should be able to speak Chinese, however that has never been necessary in any of the other hotels I have stayed at over the last 50 plus business trips to China. If the Vanwarm intends to attact Western businessmen I believe it is important to have at least a one or two staff members relatively fluent in English on each shift. Also getting a taxi from the hotel is nearly impossible and the hotel staff doen't seem to be able to summon one. I missed 2 meetings because I couldn't hail a taxi and when I rescheduled I made sure to have the factory send a car to pick me up.
Excelente hotel relación calidad precio”
La estancia en el hotel fui agradable. Ademas el trato en la recepcion fue muy bueno dado que las horas a alas que llegamos eran tarde y no teníamos claro por donde movernos. La calidad de las habitaciones era muy muy buena.