Herald Suites Hotel
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7.5
Very good
19.3% this month
/10
(845 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location - Inside city center
Parking
FREE
  • Embassy of Pakistan210 m
  • Makati Cinema Square420 m
  • Italian Embassy450 m
  • Mexican Embassy460 m
  • Embassy of the Republic of Lebanon510 m
  • Greek Embassy510 m
  • Embassy of the Republic of Indonesia520 m
  • Austrian Embassy570 m
  • AIM (Asian Institute of Management)570 m
  • Royal Thai Embassy580 m
  • Herald Suites Hotel

    2168 Pasong Tamo, Makati, Manila, Philippines, 1231 - See map
    "Central location very near main thoroughfares of Makati."
    ian - April 11, 2018
    Exceptional reputation
    Recommended by 95% of guests
    Very good service
    7.7 rating for service
    • Airport transfer

    • Air conditioning

    • Daily housekeeping

    • Bar

    • Laundry service

    Property ranking|Compared to 8,861 Manila properties
    See all rankings
    Room comfort score
    7.1/10
    Room size
    26 sqm.
    Location score
    8.1/10
    Service score
    7.7/10
    Better than
    97
    %
    of Manila properties
    Bigger than
    97
    %
    of Manila properties
    Better than
    96
    %
    of Manila properties
    Better than
    95
    %
    of Manila properties
    Value for money7.5
    Distance to city center2.0 km
    Location rating8.1
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport4.9 km

    Rooms available at Herald Suites Hotel

    Standard
    Standard
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior King
    Superior King
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
      Enter dates to see prices
      Room Executive
      Room Executive
      ...
        Enter dates to see prices
        Shared Room Dorm
        Shared Room Dorm
        ...
          Enter dates to see prices
          Basic Single
          Basic Single
          ...
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            What people love about Herald Suites Hotel

            • 7.2
              Very good
              Location

              "This hotel is located very good area, easy to go to dinner especially for business trip person."

              Ryosuke

              |

              December 26, 2018

            • 10.0
              Exceptional
              Staff 

              "The aesthetic of the hotel is very classic and the staff were very nice."

              Ella M.

              |

              April 8, 2018

            • 7.2
              Very good
              Staff 

              "Staff smile, breakfast, room cleanness and fast check-in check-out."

              Ryosuke

              |

              December 26, 2018

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            More about Herald Suites Hotel

            More about Herald Suites Hotel

            9.6
            Exceptional

            "Very affordable room rates, friendly staff (from Front Desk ..."

            Ma. R.

            |

            April 2, 2018

            An overview

            Show less

            What they offer

            9.6
            Exceptional
            Cleanliness

            "I can say it is a "traditional hotel", clean, spacious and v..."

            Karen

            |

            December 4, 2018

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Food and dining

            Breakfast options

            American
            Continental

            Restaurants on site

            COCA CAFE
            Cuisine:American
            Menu:Buffet
            MERIDIAN LOUNGE
            Cuisine:American
            Menu:Buffet
            HATSU HANA TEI
            Cuisine:Japanese, Sushi
            Menu:Buffet

            Nearby restaurants

            Filipino cuisine
            Filipino cuisine
            Vatel Restaurant Manila
            2.1 km Filipino, French, Mediterranean
            iBread
            3.8 km Filipino
            Hizon's Cakes & Pastries
            4.5 km Filipino
            Asian cuisine
            Asian cuisine
            Nodasho
            190 m Asian, Japanese, Sushi
            Nihonbashi Tei
            410 m Asian, Japanese, Sushi
            Croque Cafe+Bakery
            470 m Asian, Filipino, French
            Chinese cuisine
            Chinese cuisine
            Joward's Hotpot and Seafoods Restaurant
            3.6 km Chinese, Seafood
            China Place
            3.7 km Chinese
            Mr Loh Seafood Restaurant
            3.8 km Chinese, Seafood

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Property's guest policies

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            Some helpful facts

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            Reviews of Herald Suites Hotel from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (845)Booking.com Reviews (173)
            7.5
            /
            10
            Very good
            19.3% this month
            Cleanliness7.2
            Facilities6.9
            Location8.1
            Room comfort and quality7.1
            Service7.7
            Value for money7.5
            High score for Manila
            Rating
            9+ Exceptional (68)
            8-9 Excellent (88)
            7-8 Very Good (146)
            6-7 Good (125)
            <6 Below Expectation (123)
            Time of the year
            Mar - May (134)
            Jun - Aug (126)
            Sep - Nov (114)
            Dec - Feb (176)
            All guests (845)
            All room types
            All languages

            Show reviews that mention 

            Showing 550 verified guest comments
            12345
            10.0
            Exceptional
            Yna from Philippines
            Couple
            Standard
            Stayed 1 night in March, 2019

            Exceptional”

            Very affordable. The room has a bathtub. Value for money! Though the bed is kind of old, the mattress is not that confortable. Nevertheless, we enjoyed our stay and will definitely come back! I loved their selection of food!

            Reviewed June 18, 2019

            Thank you for staying with us. We highly appreciate your positive review of our hotel. Rest assured we will take note of your mattress concern and improve our room amenities in the future. We look forward to welcoming you again in the future. Have a nice day!

            Responded June 18, 2019
            Herald Suites Hotel
            10.0
            Exceptional
            Al from Philippines
            Family with young children
            Standard
            Stayed 1 night in December, 2018

            Great Customer Service and worth every penny!”

            I liked the way it was set up it's so classy! My family and i spent our New Year's Eve 2019 and stayed overnight. They have clean rooms, affordable variety of food that you may like and exceptional customer service. My kids enjoyed swimming activities and had a great time! i'm looking forward to go back soon.

            Reviewed January 05, 2019

            Thank you for staying with us and we appreciate your review. Have a nice day!

            Responded January 08, 2019
            Herald Suites Hotel
            8.0
            Excellent
            Dan from United States
            Solo traveler
            Standard
            Stayed 1 night in October, 2018

            All in all,I would return. The price was right”

            Pros: good staff,restaurant in building Cons: tv didn't work and they could not fix it,toilet seat broken,you slide around,anti slip bath mat for in shower/tub covered in black mold,I threw it when I stated to unroll it

            Reviewed October 17, 2018

            Thank you for staying with us! We highly appreciate your positive review of our staff and restaurant. On the other hand, please accept our sincerest apologies for your inconveniences. We will let our room attendants and maintenance team check again regarding your concerns. We hope we can still welcome you again in the future. Have a nice day!

            Responded April 16, 2019
            Herald Suites Hotel
            9.2
            Exceptional
            Laurence from Australia
            Couple
            Standard
            Stayed 1 night in October, 2018

            Comfortable stay”

            Staff polite and attentive. Room clean and comfortable. Will stay again but whilst the hotel is smoke free there is a smell of smoke wafting through the public areas. Many Japanese people stay there and the do tend to smoke..

            Reviewed October 10, 2018
            9.2
            Exceptional
            Ma from Philippines
            Family with young children
            Standard
            Stayed 1 night in December, 2018

            We enjoyed our stay here!”

            We stayed for the night here to avoid traffic caused by the holiday rush. The location is great as it is very close to the city center. The staff were so friendly and accommodating. Our room was was clean and neat. The interior was just old and rustic but it definitely complemented the asian theme. The lobby was nice too and it’s just nice to see the big tree in the hotel. It’s nice that they have preserved that beauty of nature and incorporated it with the interior. We also had some trouble with the water heater as it doesnt work but the staff fixed the problem immediately. We surely recommend this hotel and consider booking this next time!!!

            Reviewed March 21, 2019

            Thank you for staying we us and we appreciate that you made an extra effort to leave this review. We are glad to know that your stay with us is remarkable enough for you to recommend us. Please let us know if there is anything else we can assist you with. We will look forward to serve you again. Have a nice day!

            Responded March 22, 2019
            Herald Suites Hotel
            9.6
            Exceptional
            PATRICIA from Philippines
            Couple
            Standard
            Stayed 1 night in July, 2018

            Perfect Place for Staycation”

            We had an overnight stay for a much needed R&R. We were welcomed with a complimentary drink while going thru the check in process. Front desk personnel were all very courteous and helpful. Guard/ doorman very respectful and courteous. The bedroom assigned to us smelled so clean and sheet were all crisp. Bathroom very clean with complete toiletries. Continental buffet breakfast was served with a plated Filipino meal. Delicious. Swimming pool was heated even it was raining. Very clean. We will definitely endorse it to friends and be back soon

            Reviewed July 10, 2018
            8.0
            Excellent
            Jonathan from Philippines
            Group
            Standard
            Stayed 1 night in June, 2018

            Pleasantly Surprised”

            I wasn't expecting much from the hotel because the price was inexpensive. I was pleasantly surprised that it had an old world feel and felt very welcoming and at par with higher priced hotels I've used. Room was spacious. There was attention to detail with regard to the mini bar, the toiletries, the sweets on the bed with a note greeting the guests. The shower and bathtub were small but adequate. I had friends whom I invited over for drinks and they, too, were happy with the hotel. Perhaps my only criticism is that the bed wasn't a standard queen and not as fluffy as I would like, but that's just nitpicking. I would definitely stay here again.

            Reviewed June 12, 2018
            10.0
            Exceptional
            Anthony from United States
            Solo traveler
            Standard
            Stayed 2 nights in May, 2018

            Exquisite service.”

            This is, hands down, the best value priced property I’ve stayed in during 4 visits to the RP. Service is exquisite - the entire hotel, from bellmen to receptionists to housekeeping to security to servers to the GM who helped me with my bags when I unwittingly rode the elevator with him, punches way above its weight in terms of courtesy, efficiency, helpfulness, and overall dedication to making one’s stay enjoyable. The lobby and rooms are decorated beautifully in a Commonwealth-era style, lots of rich wood and inlay. The cafe serves an excellent breakfast; the lounge is a pleasant sanctuary. The one area for improvement is the bed; mattress is a 4” thick foam cushion that is budget grade. If they upgraded the mattress and sheets they could get an easy extra $20-30/night. That said, you’ll still sleep okay. Combine that with its central location, within long walking distance of Greenbelt and the Ayala Museum and in the heart of Little Tokyo, and the Herald can’t be beat. Book it!

            Reviewed May 04, 2018
            10.0
            Exceptional
            Joffre from Australia
            Business traveler
            Standard
            Stayed 1 night in April, 2018

            A hotel with character”

            Makes me feel like I'm at the Continental in the John Wick films. Unobtrusive but classy. Filipiniana at its proudest. The Japanese restaurant is among the best in cuisine, ambience & service. Will be a regular when in Makatí on business.

            Reviewed April 12, 2018
            9.2
            Exceptional
            ian from Canada
            Family with young children
            Standard
            Stayed 1 night in April, 2018

            pleasant decor”

            Nice find. Happened to be close to where I had some business. Central location very near main thoroughfares of Makati. Well built hotel which kept it very quiet inside despite being on a busy street. I'll be back there even if just to enjoy the rooftop outdoor swimming pool!!

            Reviewed April 11, 2018
            9.6
            Exceptional
            Ma. from Philippines
            Family with teens
            Standard
            Stayed 1 night in March, 2018

            Our 2 nights stay”

            Very affordable room rates, friendly staff (from Front Desk Officers, bell boys to the guards). Location is very strategic, going to Makati and to EDSA is not a problem. I will definitely go back and stay with Herald Suites.

            Reviewed April 02, 2018
            9.6
            Exceptional
            Ma. from Philippines
            Family with teens
            Standard
            Stayed 1 night in March, 2018

            Our 2 nights stay”

            Herald kept what it has promised (as stated in their website): clean room and friendly staff. From the Front Officers, bell boys to the guards. All my requests were granted. The hotel's location is very strategic that going to Makati is not a problem. I will definitely go back and stay with Herald Suites.

            Reviewed April 02, 2018
            9.6
            Exceptional
            Eddy from Belgium
            Solo traveler
            Standard
            Stayed 2 nights in March, 2018

            Go back there.”

            Normal I always stay Ermita area,first time Makati area,and its one off my best stays ever in Manila.Super friendly staff-Love the location - Clean - Plenty restaurants and foodshops walking distance from hotel and main reason for me to stay there was the walking distance to Ayala avenue with no rush or hassle with traffic.Also have swimmingpool on top-not big-but after a hot sunny day really refreshing to have a swim.

            Reviewed March 20, 2018
            8.8
            Excellent
            Charisma from Philippines
            Family with young children
            Standard
            Stayed 1 night in December, 2017

            Immaculately Clean ”

            This Hotel has its character. Nice lobby, cosy atmosphere. Should deserves more star ratings than the current! except for the 'not so welcoming staffs' in the front desk, I would recommended this hotel. Room and toilet immaculately clean, location are 5 mins by taxi close to shops and their are restaurant in the sorroundings!

            Reviewed December 28, 2017
            8.7
            Excellent
            ANTHONY from Malaysia
            Solo traveler
            Standard
            Stayed 3 nights in January, 2011

            Lovely hotel and service with a smile”

            hotel staff is friendly & nice, breakfast @ coca is good, wonderful interior decoration/design.
            must have strictly non-smoking room & not smoke-free, room blinds some is faulty, cable tv is very blur & should be in lcd tv.

            it is a very pleasant stay in manila with herald suites hotel. the hotel is located near maakati cbd, shopping complexes, convenient, reasonable price & most importantly the hotel staff serviced with a smile! well done!!! the room is spacious & comfortable with bath tub included. the only setbacks that might affect my decision to stay there again is they do not have non-smoking room. smoke-free is not 'non-smoking' room for your information. overally, it is a nice one which i would be a returning guest again when i visit manila next time.

            Reviewed January 13, 2011
            6.4
            Good
            Marie from Philippines
            Business traveler
            Standard
            Stayed 1 night in February, 2019

            Weekend work”

            The location is very good. Staff are very helpful too. One thing i will tell you, the room is clean but the smell of cigarette stinks. I’ve stay with you twice already, but still the same, rooms smells cigarette and for a non smoker, it’s really hard to sleep . Also i requested a double/large bed when i book but i was given 2 separate beds. Well it was a good stay too.

            Reviewed February 13, 2019

            Dear Ms. Marie, Greetings from Herald Suites Solana! Thank you very much for choosing to stay with us again. Our apologies that you have encountered this on your second stay. We will take note of your concern so we can prioritize reservation of non-smoke room requests to our non-smoking rooms. Rest assured that we will do our best to accommodate every request that we receive. Have a nice day!

            Responded February 14, 2019
            Herald Suites Hotel
            7.2
            Very good
            Ryosuke from Malaysia
            Business traveler
            Standard
            Stayed 4 nights in December, 2018

            Very good service but very noisy room this time”

            This hotel is located very good area, easy to go to dinner especially for business trip person. This time, unluckly I stayed the room for 4 nights in front of main street, which is very noisy due to the car. I checked the winder, then recognized it cannot fully close due to the stuck by wall-painting. Other than noise, everything is very comfortable, ex. staff smile, breakfast, room cleanness and fast check-in check-out.

            Reviewed December 26, 2018

            Happy Holidays! Thank you very much for staying with us and we appreciate your response. Have a nice day!

            Responded December 27, 2018
            Herald Suites Hotel
            7.2
            Very good
            Adam from United States
            Business traveler
            Standard
            Stayed 3 nights in November, 2018

            Nice People ”

            Older hotel. Shower fine, WiFi fine. Weird pool, no place to sit, no shade, literally no chairs tables or anything. Lots of Japanese restaurants around, we walked to greenbelt mall, not too far. Not super great bedding and a little stodgy furniture and fixtures. Don't pay too much and you won't be disappointed. Overall it was fine, not bad enough to call for a fistfight.

            Reviewed November 20, 2018

            Thank you very much for staying with us. Please know that we do appreciate your feedback. Looking forward to your next check-in.

            Responded December 03, 2018
            Herald Suites Hotel
            9.2
            Exceptional
            dermot from United Kingdom
            Couple
            Standard
            Stayed 3 nights in April, 2019

            Japanese part of town”

            Found all the bars and restaurants in area were set up for the Japanese business men and not for western people. The hotel was very good and the staff were excellent

            Reviewed April 22, 2019

            Thank you for staying with us. We highly appreciate your positive review of our hotel. We look forward to welcoming you again in the future. Have a nice day!

            Responded April 23, 2019
            Herald Suites Hotel
            9.2
            Exceptional
            Ma from Philippines
            Family with young children
            Standard
            Stayed 1 night in May, 2018

            Exceptional”

            it was perfect celebrated our 5th wedding anniversary.. 😍😍

            Reviewed January 06, 2019

            Thank you for staying with us and we appreciate your review. Have a nice day!

            Responded January 08, 2019
            Herald Suites Hotel
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            Herald Suites Hotel
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            • Excellent location
            • Manila Bay
            • Magallanes 3 MRT Station is within 1.46 km