Heritage Hotel Queenstown
Heritage Hotel Queenstown
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Deluxe - Bed Heritage Hotel Queenstown
Deluxe - Bed
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Interior view Heritage Hotel Queenstown
Interior view
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Swimming pool [outdoor] Heritage Hotel Queenstown
Swimming pool [outdoor]
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Fitness center Heritage Hotel Queenstown
Fitness center
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See map Heritage Hotel Queenstown
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Very good
Location
7.7
See all 37 photos Heritage Hotel Queenstown
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Heritage Hotel Queenstown

Very good location
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Excellent
From 235 reviewsSee what guests said
8.0
Recommended by 89% of guests
  • Free Wi-Fi in all rooms

  • Hot tub

  • Currency exchange

  • Sauna

Room choices
8.4
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
2 Bedroom Lake View
2 Bedroom Lake View
...
  • Lake view
  • 88 m²/947 ft²
  • 1 king bed or 2 single beds
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Studio Suite
Studio Suite
...
  • Garden view
  • 44 m²/474 ft²
  • 1 king bed or 2 single beds
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Lake View Deluxe
Lake View Deluxe
...
  • Lake view
  • 26 m²/280 ft²
  • 2 single beds or 1 double b...
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2 Bedroom Suite
2 Bedroom Suite
...
  • Garden view
  • 88 m²/947 ft²
  • 2 single beds and 1 king be...
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Lake View Studio Suite
Lake View Studio Suite
...
  • Lake view
  • 44 m²/474 ft²
  • 1 king bed or 2 single beds
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Executive Deluxe
Executive Deluxe
...
  • Garden view
  • 40 m²/431 ft²
  • 2 single beds or 1 double b...
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Deluxe
Deluxe
...
  • Garden view
  • 26 m²/280 ft²
  • 2 single beds or 1 double b...
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Deluxe Family Room
Deluxe Family Room
...
  • Garden view
  • 33 m²/355 ft²
  • 2 single beds and 1 king be...
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • 26 m²/280 ft²
  • Balcony/terrace
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Suite Two Bedrooms
Suite Two Bedrooms
...
  • 88 m²/947 ft²
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More about Heritage Hotel Queenstown

More about Heritage Hotel Queenstown

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

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Guest policies

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Real reviews from real guests

Agoda Reviews (235)Booking.com Reviews (1728)
8.0
Excellent
Cleanliness8.4
Facilities7.9
Location7.7
Room comfort and quality8.4
Service8.3
Value for money7.7
Provided by verified guests of Agoda
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Showing 167 verified guest comments
12345
9.6
Exceptional
Muhammad from Singapore
Group
Deluxe Family Room
Stayed 3 nights in August, 2017
value for money”
a good place near the city. clean and worth the money.
Reviewed March 14, 2018
9.6
Exceptional
Sergio from New Zealand
Couple
Executive Deluxe
Stayed 3 nights in February, 2018
Outstanding Experience!”
A fantastic experience from checking through to checkout, the staff, the service and the facilities were excellent, the only area that could use a refresher is the pool/spa and would be great if the hotel restaurant served seafood platters. Other than that, highly recommend.
Reviewed March 06, 2018
9.6
Exceptional
Michael from United States
Couple
Studio Suite
Stayed 4 nights in January, 2018
Wonderful place to stay if you have a car”
Beautiful, clean, well-apointed, friendly, helpful staff. Good value.
Reviewed February 05, 2018
9.2
Exceptional
John from United Kingdom
Couple
Lake View Deluxe
Stayed 3 nights in January, 2018
Lovely hotel but be careful over misrepresentation. ”
Lovely quality hotel with great views over the lake. Only issue was that despite booking and paying extra for a lake view room we were given a room over the hotel entrance with the only a very partial view of the lake over the rooftops. After complaining that this was not what we had paid for we were switched to a proper lake view room but only from the second night. Calling our first room a lake view is just a misrepresentation.
Reviewed January 28, 2018
6.0
Meagan from Australia
Family with teens
Deluxe Family Room
Stayed 2 nights in January, 2018
Tired hotel that needs maintenance.”
Sadly our stay was not very enjoyable. The hotel was completely full and we didn’t sleep at all during our first night due to noise (water pipes vibrating and knocking). We called staff who acknowledged the problem and who were already aware of the issue. We were offered ear plugs as a solution. After chasing up staff the following morning we were moved to another room.
Reviewed January 17, 2018
9.6
Exceptional
Shu from Hong Kong
Solo traveler
Deluxe
Stayed 1 night in December, 2017
Quality place and nice staff”
Although is a little far from the Main Street (for HK people), around 20mins walk with slope, still nice and worth to stay there, with amazing lake view! Unfortunately, the gym is a little bit small and no air-con, maybe they are encouraging people to stay close with the nature :)
Reviewed January 01, 2018
4.0
Matthew from United States
Couple
Lake View Deluxe
Stayed 3 nights in December, 2017
Dated accommodations, pricey, staff not helpful”
In addition to the distance from town (not the hotels fault), the rooms are very dated. This should have made the rates more competitive. Additionally, the concierge services seemed unfamiliar with the area and generally uninterested in helping out. Finally, upon checkout, I got a charge for 24$ from the mini bar - which I did not use. When I called/emailed to dispute the charge, they said they would do it with little trouble. I wonder if this is a common practice of theirs and travelers often don’t dispute charges.
Reviewed December 27, 2017
8.0
Excellent
Jane from Singapore
Couple
Executive Deluxe
Stayed 3 nights in December, 2017
Nice quiet hotel away from the main centre madness”
Very nice hotel. Clean and staff is great. However Wi-Fi is terribly slow and they only give you 2GB per day. Have to pay if more than 2GB.
Reviewed December 26, 2017
8.8
Excellent
Diana from United States
Couple
Deluxe
Stayed 2 nights in December, 2017
Beautiful view and comfortable room”
Pros: the view, comfort of the room, spacious and clean, washing machines available, above all BEST STAFF EVER. Friendly, go out of their way to help. Quick walk into town. Cons: had a short water outage during our stay but it was resolved very quickly. The elevator only went to the third floor and we were staying on the fourth.
Reviewed December 22, 2017
8.0
Excellent
Chin from Malaysia
Family with young children
Executive Deluxe
Stayed 4 nights in December, 2017
Very good”
Pro: Staffs are polite, helpful, good location, room is clean & comfortable. Con: The mitsubishi Air Conditioner in room 213 is noisy.
Reviewed December 22, 2017
8.8
Excellent
RENIE from Indonesia
Couple
Lake View Deluxe
Stayed 2 nights in July, 2017
great stay”
really love the stay. love the ambience and room is clean
Reviewed December 17, 2017
8.8
Excellent
Kena from India
Couple
Studio Suite
Stayed 3 nights in December, 2017
Loved our Stay”
Hi, We were pleasantly surprised with the studio suite we were given. Room was spacious, clean and had all the facilities including washing machine which was really useful. Location is great. We requested them for a room with the water view but since we booked through Agoda they were not interested in giving us an upgrade. Staff was a mixed experience. The bell boy was very helpful, however the rest of the reception staff is pretty basic and often times cant help with much information as they are new/non local or both.
Reviewed December 13, 2017
8.4
Excellent
jugesh from United Kingdom
Couple
Deluxe
Stayed 3 nights in November, 2017
Good hotel with excellent view”
the hotel offers amazing scenery. The staff are very good . It takes about 10 minutes walk to town but walking back is awful as you climb the steep hill.
Reviewed November 28, 2017
8.8
Excellent
Phyllis from Singapore
Couple
Deluxe
Stayed 3 nights in June, 2017
Would stay there again”
Located a little away from the shops, 1but within walking distance. Great view from its location on top of a hill, and it's right opposite one of the Ben Lomond trails. The staff was very friendly and helpful. Very little parking lots available, although we could park across the hotel near the trails.
Reviewed November 27, 2017
10.0
Exceptional
Laura from Australia
Couple
Lake View Deluxe
Stayed 9 nights in September, 2017
Fantastic ”
Great location, the view from the Lakeside is absolutely stunning - definitely recommend paying a little extra to wake up looking out at The Remarkables and Queenstown. Great amenities and super friendly staff. Would definitely stay here again!
Reviewed October 05, 2017
6.0
Daniel from Australia
Couple
Deluxe Family Room
Stayed 3 nights in September, 2017
Nice Room in a Decent Hotel”
A little out of town, probably too far to walk for most. Parking sometimes full. Rooms clean and pleasant, great view from Lakeview rooms. Bathrooms a bit old but clean. Generally a pleasant stay, good hotel at reasonable price. A bit noisy from corridors
Reviewed October 03, 2017
10.0
Exceptional
Gurmeetpal from Singapore
Family with young children
Deluxe
Stayed 4 nights in September, 2017
Peaceful stay ”
we had a peaceful stay, less than 5 mins away away from the noisy city area, rooms were good, staff were all very friendly, courteous and always ready to serve you, good food at the restaurant, with swimming pool and gym, highly recommend
Reviewed October 02, 2017
8.0
Excellent
Steven from New Zealand
Business traveler
Deluxe
Stayed 2 nights in September, 2017
Great stay with nice scenery”
Nicely laid out hotel, but not a great location as it's away from the town centre
Reviewed September 17, 2017
8.4
Excellent
maithili from Malaysia
Couple
Lake View Deluxe
Stayed 1 night in September, 2017
Good stay”
perfect view of Lake Wakatipu from the room.everything is perfect and it is far from queenstown and it is best to have own transportation if u plan to stay here.yet the taxi facility is available which is 5 to 7minutes drive from the town
Reviewed September 09, 2017
6.8
Good
yee from Singapore
Couple
Deluxe
Stayed 3 nights in August, 2017
Location not fantastic ”
Location wise, not very near to the town center. Very limited parking space. No kitchenette in the unit. Room is clean n well heated.
Reviewed August 20, 2017
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