HF Fenix Urban Hotel
HF Fenix Urban Hotel
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"Overall a great place to stay!"

Jerome

December 26, 2016

Comfort Double - Guestroom HF Fenix Urban Hotel
Comfort Double - Guestroom
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Lobby HF Fenix Urban Hotel
Lobby
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Lobby HF Fenix Urban Hotel
Lobby
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Interior view HF Fenix Urban Hotel
Interior view
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Excellent
Location
8.3
See all 30 photos HF Fenix Urban Hotel
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HF Fenix Urban Hotel

Excellent location
Stay in the heart of Lisbon - See what's nearby
Have a question for HF Fenix Urban Hotel?
Excellent
From 288 reviewsSee what guests said
8.4
Recommended by 88% of guests
  • 140 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Heart of the city

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Last booked 5 hours ago
Comfort Twin
Comfort Twin
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds
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Comfort Triple
Comfort Triple
...
  • Street view
  • 30 m²/323 ft²
  • 2 double beds
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Comfort Quadruple
Comfort Quadruple
...
  • Street view
  • 30 m²/323 ft²
  • 2 double beds
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Comfort Twin Plus (4 Adults)
Comfort Twin Plus (4 Adults)
...
  • 30 m²/323 ft²
  • 2 king beds
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Comfort Double
Comfort Double
...
  • City view
  • 14 m²/151 ft²
  • 2 double beds
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Economy Double Room
Economy Double Room
...
  • 10 m²/108 ft²
  • Bathtub
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Comfort King Room
Comfort King Room
...
  • 1 super king bed
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Classic Double Room
Classic Double Room
...
  • 10 m²/108 ft²
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Twin Room
Twin Room
...
  • Bathtub
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Comfort Plus Room
Comfort Plus Room
...
  • Bathtub
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More about HF Fenix Urban Hotel

More about HF Fenix Urban Hotel

"Good breakfast buffet and nice staff."

Reviewed January 7, 2016

Thilo from Germany

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Good location and clean rooms."

Zenaida from Qatar

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Solo traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (288)Booking.com Reviews (4151)
8.4
Cleanliness8.7
Facilities8.0
Location8.3
Room comfort and quality8.3
Service8.4
Value for money8.4
Provided by verified guests of Agoda
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Showing 216 verified guest comments
12345
10.0
Exceptional
Yesi from Germany
Family with young children
Comfort King Room
Stayed 2 nights in August, 2018
Friendly Staffs ”
Friendly and Helpful Staffs. The Location also good, only 5 minutes walk to bus stop. Delicious breakfast 🍳
Reviewed September 05, 2018
10.0
Exceptional
Brendan from Ireland
Group
Comfort Double
Stayed 4 nights in June, 2018
Holidaying”
Excellent hotel & very well situated for sightseeing. Within easy access to restaurants & hop on hop off buses.
Reviewed June 26, 2018
2.0
murat from Netherlands
Couple
Comfort Double
Stayed 3 nights in May, 2018
worst hotel ever”
we had to leave without staying at all although we paid for 3 days. it was very dirty. room given to us was in basement.
Reviewed May 16, 2018
10.0
Exceptional
Sukyeong from South Korea
Solo traveler
Comfort Double
Stayed 2 nights in December, 2017
Everything good ”
Their service was great and the hotel rates are very very reasonable.
Reviewed December 25, 2017
9.6
Exceptional
Mary from United Kingdom
Couple
Comfort Double
Stayed 4 nights in October, 2017
Exceptional”
The staff were a real asset, always helpful and friendly
Reviewed October 17, 2017
7.2
Very good
Hideyuki from Japan
Solo traveler
Comfort Twin
Stayed 2 nights in June, 2017
Very good”
Clean and big room with roomy beds and nice breakfast About 30 minutes' walk to the city center and two minutes to a metro station
Reviewed June 28, 2017
7.6
Very good
Jenny from Australia
Couple
Comfort Double
Stayed 3 nights in June, 2017
Very good”
breakfast was excellent.
Reviewed June 18, 2017
7.6
Very good
Bruce from United States
Couple
Comfort Double
Stayed 3 nights in May, 2017
Best breakfast on our trip.”
The dining room staff vere great. The food selection was wonderful, plenty to choose from and of high quality. Some of the front staff came out a bit short. We were miss-informed that the tour company would not accept credit cards, forcing us to pay cash to the hotel. It turned out that all tour companies accepted credit cards.. We did not have enough Euros and could not find an ATM machine which accepted our card, leaving us without sufficient money. The staff was very unsympathatic and refused our request to charge our room and return the cash. We were promised a contact by the hotel manager,, however he never contacted us! If it were not because of the friendly and helpful dining room staff, we would not have recommended this hotel.
Reviewed May 12, 2017
5.2
elliot from United Kingdom
Couple
Comfort Double
Stayed 4 nights in April, 2017
3 Star”
Not a 4 star whatsoever. Good location but everything else is extremely basic. Our room smelt, toilet flush broken, towels forgotten on a few days, delayed checkin, poor food quality and above all, extremely noisy. It's like not having doors or windows so bring earplugs
Reviewed April 15, 2017
10.0
Exceptional
Fred from United States
Solo traveler
Comfort Twin
Stayed 1 night in February, 2017
Trip to Portugal”
Spent my first night here; have stayed here before and liked everything about this hotel and location.
Reviewed February 18, 2017
10.0
Exceptional
Jerome from Singapore
Couple
Comfort Double
Stayed 4 nights in December, 2016
Great Stay.”
Shower was good. Bed was almost the size of 2 doubles. Wifi was fast and the room was very quiet. Breakfast spread was excellent and you can even have a glass of moscato if you enjoy it. Overall a great place to stay! No complaints and would return again!
Reviewed December 26, 2016
6.0
Ravi from India
Couple
Comfort Double
Stayed 1 night in December, 2016
Good but can be better for 4 stars ”
Stay was good, tidy room good size. Breakfast is very nice, all worth just for breakfast. Staff are friendly but screwed up my anniversary cake by delivering in a different room, messed up the surprise. Over all it's a decent hotel but can do better for the stars (4) they are holding.
Reviewed December 19, 2016
10.0
Exceptional
mila from United States
Solo traveler
Stayed 3 nights in November, 2016
Great location, staff very supportive”
As above
Reviewed November 19, 2016
7.2
Very good
Bogdan from Romania
Couple
Comfort Double
Stayed 5 nights in October, 2016
S”
S
Reviewed October 29, 2016
7.2
Very good
Darshana from India
Group
Comfort Double
Stayed 2 nights in October, 2016
Good breakfast”
It's close to city center
Reviewed October 16, 2016
8.4
Excellent
PEI from Taiwan
Couple
Comfort Twin
Stayed 3 nights in October, 2016
good location, breakfast is quite nice”
Good location,breakfast is rich
Reviewed October 15, 2016
9.2
Exceptional
Taciano from France
Family with teens
Comfort Double
Stayed 3 nights in August, 2016
Very nice hotel”
Every thing is fine my wife and my kids love the hotel, and its very clean. Breakfast is excellent except for the bacon its floating in grease. Should have put in trays with holes like a strainer. The only thing annoyed me is the smoke detector in room 903, when all lights off it keeps blinking as if I was sleeping in Titanic I see a light house. But no big deal. You have such good receptionist and the bar man smiles all the time.
Reviewed August 18, 2016
9.6
Exceptional
MI from South Korea
Solo traveler
Comfort Twin
Stayed 2 nights in August, 2016
good!!!!!”
very nice!!!!
Reviewed August 10, 2016
7.2
Very good
Luzci from United States
Solo traveler
Comfort Double
Stayed 1 night in July, 2016
good”
very good breakfast, and clean
Reviewed July 28, 2016
6.8
Good
Chor from Hong Kong
Solo traveler
Comfort Twin
Stayed 2 nights in July, 2016
It's fair”
wifi is disconnected sometimes. I like the lobby and the sitting area. I suggest there should be water boiler in the room.
Reviewed July 08, 2016
12345
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