Hilton Tokyo
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 Hilton Tokyo
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8.3
Excellent
/10
(1119 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location - Inside city center
Parking
Available
  • Shinjuku Sumitomo Building200 m
  • Nishi Shinjuku Subway Station240 m
  • Shinjuku West Exit Camera Town240 m
  • Pentax Square270 m
  • Shinjuku Mitsui Building270 m
  • Tocho Mae Subway Station280 m
  • Tokyo Metropolitan Government Office350 m
  • Shinjuku Skyscraper District350 m
  • Tokyo Metropolitan Government Buildings370 m
  • Shinjuku Central Park380 m
  • 2017

    Hilton Tokyo

    6-2 Nishi-Shinjuku 6-Chome, Shinjuku, Tokyo, Japan, - See map
    "Location wise, Hilton is great, its easy access and provides shuttle to some of the main places where you can easily access the trains to get where yo..."
    Azrina - April 10, 2018
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.8 rating for cleanliness
    • 240 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Sauna

    • Air conditioning

    This property is in high demand!

    Booked 31 times | 11 travelers are looking at this property right now

    Property ranking|Compared to 13,543 Tokyo properties
    See all rankings
    Room comfort score
    8.6/10
    Room size
    40 sqm.
    Service score
    8.6/10
    Cleanliness score
    8.8/10
    Better than
    99
    %
    of Tokyo properties
    Bigger than
    99
    %
    of Tokyo properties
    Better than
    97
    %
    of Tokyo properties
    Better than
    97
    %
    of Tokyo properties
    Value for money7.7
    Location rating8.1
    Nearest airportHaneda Airport (HND)
    Distance to airport17.9 km

    Rooms available at Hilton Tokyo

    8.6
    Excellent
    Room comfort & quality
    Twin Executive
    Twin Executive
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    King Executive
    King Executive
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Junior Suite Executive
    King Junior Suite Executive
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Twin Junior Suite Executive
    Twin Junior Suite Executive
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    King City Suite Executive
    King City Suite Executive
    ...
    • Room size: 59 m²/635 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Twin Deluxe
    Twin Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds & 2 single be...
    Enter dates to see prices
    King Tower Suite Executive
    King Tower Suite Executive
    ...
    • Room size: 66 m²/710 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Queen Hilton
    Queen Hilton
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    King Deluxe
    King Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Hilton
    King Hilton
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices

    What people love about Hilton Tokyo

    • 7.7
      Very good
      Staff 

      "Good staffs really help us in the hotel also about tokyo"

      LINA

      |

      January 27, 2016

    • 8.4
      Excellent
      Staff 

      "The staff are helpful and competent in English."

      WAN H.

      |

      August 17, 2018

    • 8.4
      Excellent
      Staff 

      "The staffs are very helpful and accommodating."

      Ace J.

      |

      April 25, 2018

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    More about Hilton Tokyo

    More about Hilton Tokyo

    8.4
    Excellent

    "It is definitely worth the price, the service is good, from ..."

    WAN H.

    |

    August 17, 2018

    An overview

    Show less

    What they offer

    8.4
    Excellent
    Staff 

    "The staff in particular were excellent - efficient and very ..."

    Fiona

    |

    November 22, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Metropolitan Grill
    Cuisine:European, Seafood, Grill/BBQ
    Menu:Buffet, A-la-carte
    Junisoh - Japanese Cuisine
    Cuisine:Japanese, Sushi
    Menu:Buffet
    Dynasty - Chinese Cuisine
    Cuisine:Chinese, Sichuan, Cantonese
    Menu:Buffet, A-la-carte
    ZATTA - Bar and Lounge
    Menu:Buffet
    Marble Lounge
    Cuisine:European, Seafood, Pizza
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hilton Tokyo from real guests

    Overall rating
    8.6
    Excellent
    From 5124 reviews
    Provided by verified guests of
    Agoda Reviews (1119)Booking.com Reviews (961)
    Rating via Agoda8.3
    /
    10
    Cleanliness8.8
    Facilities8.4
    Location8.1
    Room comfort and quality8.6
    Service8.6
    Value for money7.7
    High score for Tokyo
    Rating
    9+ Exceptional (259)
    8-9 Excellent (222)
    7-8 Very Good (209)
    6-7 Good (80)
    <6 Below Expectation (85)
    Time of the year
    Mar - May (205)
    Jun - Aug (195)
    Sep - Nov (175)
    Dec - Feb (280)
    All guests (1119)
    All room types
    All languages

    Show reviews that mention 

    Showing 855 verified guest comments
    12345
    8.0
    Excellent
    stephen from Philippines
    Couple
    Twin Deluxe
    Stayed 3 nights in June, 2019

    Great location and no surprises”

    Always stay at Hilton Tokyo when visiting. Great location. Airport Limousine Bus from Narita stops last at Hilton. Cost is 3,200 Yen. You can also take bus to Haneda (cost is 1,230 Yen). Frequent shuttle bus service runs between hotel and Shinjuku Station.

    Reviewed June 29, 2019
    9.2
    Exceptional
    Abdul from Singapore
    Business traveler
    King Hilton
    Stayed 3 nights in April, 2019

    Very Nice Hotel”

    Location is a bit distance from nearest main station - Shinjuku Station. But they have free shuttles. Good spread of breakfast. Good gym facilities. Room is big. Nice clean hotel and very friendly staff.

    Reviewed April 28, 2019
    8.4
    Excellent
    Jenny from Singapore
    Family with teens
    King Junior Suite Executive
    Stayed 6 nights in December, 2018

    good choice but can be more flexible ”

    Room is huge and comfortable. breakfast spread is good. staff speaks good English and communicates well. However, the hotel needs to be more flexible in providing complimentary Wi-Fi and other benefits to Hilton honour members who booked through Agoda. it was only upon my repeated requests and explanation that they granted me the members benefits. overall a good stay.

    Reviewed December 14, 2018
    8.4
    Excellent
    Fiona from United Kingdom
    Business traveler
    Twin Hilton
    Stayed 5 nights in November, 2018

    Good facilities and service”

    This hotel is quite expensive (all Tokyo hotels are!) but it was good. The location is great, very close to (10 mins) from Shinjuku main station, so its easy to access any part of the city, or to go out west. The room was comfortable and clean, though fairly basic. The hotel's facilities (including gym and a small pool) were good for a hotel and the gym was 24hr. Its a standard corporate hotel, but well done. The staff in particular were excellent - efficient and very helpful. I had a particular issue with leaving some clothes behind after check-out and this was dealt with quickly and I had my clothes returned (within Tokyo) within 24 hours of realizing my mistake. I would definitely recommend this hotel.

    Reviewed November 22, 2018
    8.4
    Excellent
    WAN from Hong Kong
    Solo traveler
    Queen Hilton
    Stayed 2 nights in August, 2018

    Reliable and secure choice, Hilton will never disappoint you”

    it is definitely worth the price, the service is good, from reception desk to laundry. The staff are helpful and competent in English. Spacious room with comfortable beddings. strongly recommended. as stated in the heading. Hilton will never disappoint you.

    Reviewed August 17, 2018
    9.6
    Exceptional
    Pauline from Singapore
    Family with teens
    King Hilton
    Stayed 1 night in July, 2018

    Living up to its reputation”

    We stay one night after coming back from Kawaguchiko and left the next day to fly home. We were pleased with the staff and services rendered, even refusing a tip for handling our luggages. Hotel is located conveniently right at train station but the best part it still provides free shuttle services to Shinjuku Station. Breakfast spread was good and we definitely hope to revisit.

    Reviewed July 26, 2018
    8.8
    Excellent
    Pei-wen from Taiwan
    Business traveler
    Twin Hilton
    Stayed 1 night in January, 2018

    Excellent”

    This is my first time on Hilton Tokyo, my mother and I was glad about the convenient location, and also the breakfast was good. The only thing I was a little bit disappointed is about the Limousine bus to the Haneda airport. I made a reservation of bus early because of the big snow, but when I check-out around 10:30 the next day,the staff of front desk ask me if I will go to airport by bus ,and said all the bus was canceled. And I didn't be informed by a call, also the front desk didn't have the information of our stay. Luckily, I still have time to change my plan, and my flight was a night flight so I still catch it. I can not imagine if I check-out more lately, or what if the staff forget to ask and we come back 3 hours later for the bus and find no bus...... :( The reason about I stay here for the first time, was recommend by my friend who is always choose Hilton worldwide. It was not a good ending of my stay, and it surely will decreased the chance for choose Hilton Tokyo again.

    Reviewed January 26, 2018
    9.6
    Exceptional
    Nicole from United Kingdom
    Business traveler
    King Executive
    Stayed 1 night in May, 2017

    Great location”

    Was a business traveller this time around and secured access to the executive lounge on the room rate purchased - great to have as I had early morning arrival and late night departures. About a 30min taxi ride to where most of my meetings were but if i were staying there for leisure, its conveniently located near Shinjku station.

    Reviewed May 14, 2017
    9.2
    Exceptional
    WENG from Malaysia
    Couple
    Queen Hilton
    Stayed 3 nights in May, 2016

    Good expereince”

    Overall is good, staffs are very helpful. The room is abit small but I think it is consider big for Tokyo standard. The hotel provides free shuttle bus to Shinjuku station west exist. The station is very big, hence u may need to walk to the line station that u wish to travel.

    Reviewed May 24, 2016
    9.3
    Exceptional
    thidarut from Thailand
    Family with teens
    Twin Junior Suite Executive
    Stayed 2 nights in October, 2015

    5star hotel”

    Friendly staffs, restuarant, breakfast

    Exclusive twin room is nice clean and big. No charged for fitness(open24hrs), swiming pool. Had nice view breakfast on37floor louge. 1station to shinjuku staion- 5mins walk to nishi-shinjuku. 5mins walk to starbucks coffee shop

    Reviewed November 03, 2015
    9.3
    Exceptional
    Robin from Malaysia
    Couple
    Twin Executive
    Stayed 6 nights in July, 2015

    Clean and focussing on service”

    The free unlimited beer and fresh fruits at all time in the Lounge. The friendly and helpful staff. The cleanness of the room.

    The free shuttle brings you to and fro Shinjuku Sation. There are two metro stations reachable by underpass linked to all other stations in Tokyo. The room was very clean and spacious. Unlimited free of beer and fresh food in the lounge. Generous afternoon tea and evening cocktail. The staff were very friendly and helpful. We really felt like at home. It deserves 8.8 rate.

    Reviewed July 20, 2015
    8.0
    Excellent
    Ervin from Singapore
    Couple
    Queen Hilton
    Stayed 3 nights in June, 2015

    Buffet Breakfast”

    Service, Clean and Food

    It was good, just kinda disappointed with the breakfast buffet. No changes to the buffet menu for my 4 days stay. Even though their food are good but it will be better if they can change their menu alternate day and have a wider spread of food.

    Reviewed June 22, 2015
    9.7
    Exceptional
    wikanda from Thailand
    Couple
    Queen Hilton
    Stayed 3 nights in June, 2015

    HAPPY STAY ”

    ROOM , STAFF , SERVICE

    We was enjoy stay with our honey moon the room very big , comfortable , clean full room amenity and good shuttle service to the city . we will stay here again if we go to Tokyo , I am truly recommend Hilton Tokyo

    Reviewed June 15, 2015
    9.3
    Exceptional
    Alvin from Indonesia
    Couple
    King Executive
    Stayed 6 nights in December, 2014

    Great stay”

    Room, subway, staff

    The room is great, the staff is great, everything is great, better than the usual Hilton. The location is not very friendly in terms of walking, but the subway is right below the hotel and also free shuttle provided (even though very often too full).

    Reviewed June 13, 2015
    8.0
    Excellent
    Vithawat from Thailand
    Business traveler
    Queen Hilton
    Stayed 1 night in May, 2015

    My Fav hotel”

    Clean, Good Facility, Good Service

    I usually stay at hilton when I come to Shinjuku. Recommended for all traveller who can afford because it was quite nice for me. The only one thing I am concerned about its the gym was too small. Thats it. Food was great.

    Reviewed May 08, 2015
    9.7
    Exceptional
    BAY from Singapore
    Couple
    Twin Executive
    Stayed 4 nights in March, 2015

    Good 5 star hotel ”

    Location, clean, nice room

    Easy access to and from airport by the airport shuttle bus, metro is walking distance as well. Have a few shops and convenience store downstairs. Breakfast buffet has a very wide spread. Good service. Nice room view and clean.

    Reviewed April 24, 2015
    10.0
    Exceptional
    Zoe from Australia
    Couple
    Queen Hilton
    Stayed 1 night in April, 2015

    Comfortable and friendly”

    Comfortable bed, excellent staff, location

    Perfect. Very polite and friendly staff, eager to help with anything we needed. The most comfortable bed and pillow of our whole Japan holiday. Nice sized room for a japan hotel. Great view on floor 20. Good location next to subway.

    Reviewed April 15, 2015
    8.0
    Excellent
    Scott from Canada
    Solo traveler
    Queen Hilton
    Stayed 1 night in October, 2014

    Nice for you to relax”

    clean rooms, near to everything, nice bar

    The bar downstairs is my favorite. I hung out with a cool local Japanese guy, who spoke English and was really nice to speak with. We drink lots of booze and laughed, which was perfect after a long flight. The room was fine, washrooms are a bit tight, but if you can get a good deal off of one of the big websites or even the Hilton site I would say go for it

    Reviewed March 14, 2015
    8.7
    Excellent
    Xiao from China
    Group
    Twin Deluxe
    Stayed 3 nights in October, 2014

    Clean, comfortable”

    Clean, comfortable, friendly staff

    The room is a little bit small, but it was very clean, and the comfort of the bed is perfect, its located in the business district so theres nothing you can see around the area, you also have to take a shuttle bus to shibuya station for food, but its just 3 minutes away if its ok with you, overall we had a great stay

    Reviewed February 20, 2015
    9.3
    Exceptional
    Ka from Hong Kong
    Couple
    King Deluxe
    Stayed 2 nights in January, 2015

    Recommended hotel to Shinjuku”

    Excellent service, Comfortable room and good choices of breakfast

    It was a very good experience and I will come back again for stay in Shinjuku. The hotel offered shuttle bus from/to hotel and Shinjuku station. However, the shuttle service ended around 9 and I would suggest to extend the service hours.

    Reviewed January 27, 2015
    12345
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    Hilton Tokyo
    |Excellent 8.3
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    • Excellent location
    • Tokyo Metropolitan Government Buildings
    • Nishi Shinjuku Subway Station is within 0.24 km