Hotel Benteng
Superior Deluxe Hotel Benteng
Lobby Hotel Benteng
Lobby Hotel Benteng
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6.4
Good
/10
(112 reviews)See what guests said
See map
7.6
Very good
Location rating score
Very good location
Parking
FREE
  • Pasar Atas Bukittinggi150 m
  • Limpapeh Bridge180 m
  • Benteng Fort de Kock200 m
  • Masjid Raya Bukittinggi360 m
  • Pasar Atas Market370 m
  • Jam Gadang Clock Tower390 m
  • Bukittinggi Clock Tower420 m
  • Museum Rumah Kelahiran Bung Hatta620 m
  • Lobang Jepang Tunnel790 m
  • Janjang Saribu1.18 km
  • Free Wi-Fi

    Hotel Benteng

    Benteng street No.1, Guguk Panjang, Bukittinggi, Indonesia - See map
    Exceptional reputation
    Recommended by 85% of guests
    Good service
    6.4 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Room service [24-hour]

    • Bar

    Property ranking|Compared to 126 Bukittinggi properties
    See all rankings
    Room size
    28 sqm.
    Location score
    7.6/10
    Room comfort score
    6.2/10
    Value for money score
    6.3/10
    Bigger than
    94
    %
    of Bukittinggi properties
    Better than
    88
    %
    of Bukittinggi properties
    Better than
    87
    %
    of Bukittinggi properties
    Better than
    84
    %
    of Bukittinggi properties
    Value for money6.3
    Location rating7.6

    Rooms available at Hotel Benteng

    Superior Room
    Superior Room
    ...
    • Room size: 25 m²/269 ft²
    • Mountain view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Executive Room
    Executive Room
    ...
    • Room size: 35 m²/377 ft²
    • Mountain view
    • 2 single beds or 1 double b...
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    Superior Deluxe
    Superior Deluxe
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 single bed or 2 double be...
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    Deluxe
    Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Superior Single
    Superior Single
    ...
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      Deluxe Single
      Deluxe Single
      ...
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        room
        room
        ...
          Enter dates to see prices
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          More about Hotel Benteng

          More about Hotel Benteng

          An overview

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          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of Hotel Benteng from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (112)Booking.com Reviews (22)
          Cleanliness6.1
          Facilities5.7
          Location7.6
          Room comfort and quality6.2
          Service6.4
          Value for money6.3
          Rating
          9+ Exceptional (5)
          8-9 Excellent (5)
          7-8 Very Good (13)
          6-7 Good (26)
          <6 Below Expectation (40)
          Time of the year
          Mar - May (26)
          Jun - Aug (15)
          Sep - Nov (28)
          Dec - Feb (20)
          All guests (112)
          All room types
          All languages

          Show reviews that mention 

          Showing 89 verified guest comments
          12345
          5.2
          john from Australia
          Group
          Superior Room
          Stayed 1 night in July, 2018

          Good location, grotty rooms.”

          The rooms are old and dusty. The plumbing in my room didn't work properly for the first three days. There is no ventilation (no fan, no vent) in the bathroom- unpleasant for me as a single occupant, would be awful for a couple. Not worth the money. The good location does not make up for the poor facilities. Agoda should take this hotel off their list of offerings.

          Reviewed August 02, 2018
          4.7
          Nazrul from Malaysia
          Family with young children
          Superior Room
          Stayed 1 night in November, 2015

          Location is incorrect”

          The view and breakfast food

          Actually i choose this hotel as location near by with Jam Gadang (Bukittingi Centerpoint). But it was incorrect... Hotel location quite far for Jam Gadang. If you bring your small kids it is difficult to walkway into.

          Reviewed November 30, 2015
          5.7
          Kiang from Malaysia
          Group
          Superior Room
          Stayed 2 nights in March, 2014

          CLOSE TO SHOPPING AREA AND BUDGET HOTEL”

          CENTRALLY LOCATED, NEAR TO SHOPPING AREA, NEAR TO JAM GADING

          Overall was quite okay and clean but staf not that friendly and can't understand english. This hotel is not for good resting as there is a mosque nearby where they will wake you up early in the morning at 5am. Not only a short prayer but religious lectures for almost 30 minutes. Breakfast was limited choice but was ok for budget hotel.

          Reviewed March 19, 2014
          6.7
          Good
          Isa from Malaysia
          Family with teens
          Superior Room
          Stayed 2 nights in February, 2012

          Hotel is good and staff are friendly”

          Near by the market

          even though the hotel located slightly not on the main road but it is so easy to reach. it is quite place and big restaurant available near by the hotel about 25 meters. breakfast is ok to the eastern standard but the menu is similar everyday. but if you need extra food, you still can go to nearby market or stalls available along the way to this hotel.

          Reviewed March 11, 2012
          8.0
          Excellent
          SELAMAT from Malaysia
          Family with young children
          Superior Room
          Stayed 2 nights in January, 2012

          Great location for a family and lovely staffs”

          Their Staffs are so genials & courteous

          As one family with young childrens, the location is really strategic since it is very near with the Kebun Binatang. We went there for 2 days... The only thing that this hotel needs to improve is to provide the public water coolant at the lobby. but, we will come here again with the relatives to stay here...

          Reviewed January 11, 2012
          5.2
          Fiqa from Malaysia
          Group
          Superior Room
          Stayed 1 night in September, 2018

          The room is very dusty ”

          The room is dusty. The mattress is old. The breakfast is okay

          Reviewed October 27, 2018
          9.2
          Exceptional
          NORALIZA from Malaysia
          Group
          Superior Room
          Stayed 2 nights in September, 2017

          GOOD”

          RECOMMENDED

          Reviewed October 24, 2017
          10.0
          Exceptional
          YEW from Malaysia
          Business traveler
          Superior Room
          Stayed 1 night in September, 2017

          Good and Recommended Hotel for budget traveller”

          Strategic location, nice staff and adequate facilities for budget traveller. Will come back again!

          Reviewed September 10, 2017
          5.2
          Allan from Australia
          Group
          Superior Room
          Stayed 6 nights in July, 2018

          Disappointed”

          I stayed six nights in Hotel Benteng. This hotel did not live up to expectations. I would have liked a ceiling fan or the option of a desk fan. The toilet needed an exhaust fan. I had a long narrow vertical window which would not stay open. I resorted to using a stick I found in the street to keep it open. Only once did I not have hot water available. The room had only one power point. The WiFi was good. Room lighting was typically Indonesian - limited and low power. The bed was rock hard (which I like). Breakfast was typically Asian and westerners could find something for their needs. The staff were friendly and cooperative. Some spoke English. The hotel is conveniently located for tourism and access to food but its lack of facilities, maintenance and cleaning does not justify its continued support.

          Reviewed August 02, 2018
          5.2
          Azhar from Indonesia
          Group
          Superior Room
          Stayed 2 nights in January, 2017

          Simple hotel at a good location”

          This hotel is centrally located in the beautiful city of Bukittinggi in West Sumatra. The rooms are very simple, but clean. Breakfast is sufficient for the local standard. The hotel staff is friendly and quite helpful. This hotel offers a fairly good value for money, if you are mainly interested to have a clean and cheap place to stay in the town centre.

          Reviewed January 31, 2017
          6.3
          Good
          Siew from Malaysia
          Couple
          Superior Room
          Stayed 3 nights in September, 2014

          Inexpensive but its age is showing”

          Inexpensive, OKish breakfast buffet, helpful staff

          The most notable feature of the hotel hits you when you least want it to. We were prepared however and went on a night hike up a volcano. Given the ubiquity of these institutions in the town, it would probably have been impossible to get around this otherwise unless you booked yourself into one of the newer, swankier establishments and they had double glazing. The hotel is located about 10 from Jalan Veteran where most of the action seems to be. The hotel's age is showing and some of furniture is falling to bits, though cleanliness overall is OK. The hotel lays on a substantial breakfast buffet and the staff are attentive and gracious.

          Reviewed November 20, 2014
          5.7
          Noraini from Malaysia
          Family with young children
          Superior Room
          Stayed 2 nights in September, 2014

          Cheap hotel, good location”

          location, price

          ok for short term stay. during our final day, only 1 room occupied, that is ours. So the breakfast was served in our room. Very good location as we can just walk to the zoo and fort de kock. Jam Gadang also within walking distance. However the balcony and the washroom floor were dirty and bit sticky. No kettle provided in the room so for us with small children has to ask from room service for hot water to prepare milk. Just ok for a cheap price hotel.

          Reviewed October 01, 2014
          6.0
          Nyah from Malaysia
          Family with teens
          Superior Room
          Stayed 2 nights in May, 2013

          Not a pleasant stay but great location.”

          Location, great view of the city, not to much traffic.

          Nice location for a family vacation if travelling with small kids, but not to far from the city center. However, the condition of the room is quite dissapoiting for a superb location. The bed is quite old and making a squeaky noise even with the slightest move on bed. We initially have a problem with the hot water but is was quickly solved by the staff after making a complaint about it. The breakfast is quite distasteful. The restaurant is quite dirty and no staff to assist or monitor the guest. The tv have no remote control and the closet is quite dirty. Nonetheless, the mini zoo is easily reachable and far from the noise of the busy traffic.

          Reviewed May 13, 2013
          4.7
          Tanel from Estonia
          Solo traveler
          Superior Room
          Stayed 2 nights in April, 2013

          Centrally located, but not good value for money”

          Staff, location

          The hotel isn't bad but as every other commentator seems to agree the hotel rooms haven't been updated since the hotel was built, every piece of furniture seems to be from the 80s. The breakfast is alright, but there isn't much choice. There's no internet in the rooms and even though they say they have safety deposit boxes, they actually don't. The worst thing about the hotel isn't that it's outdated, but it's the noise. If you have a room facing the town centre there's noise from the street (cars & scooters) and you can look forward to a 5am call for prayer from two nearby mosques. I'm afraid I wouldn't recommend this hotel to my friends since it's definitely not worth the money.

          Reviewed April 23, 2013
          6.7
          Good
          Jose from Spain
          Family with young children
          Executive Room
          Stayed 1 night in January, 2013

          Back to the 70s”

          Location

          its like a hotel in the 70s. it seems it has been build in the 70s and no maintenance has been made since then! crazy old and ugly. the food is ok for its category, the location excellence, the staff friendly and competence. but please: spend some money and refurbish a little the rooms, at list if you book with agoda you can expect the worst rooms. if you travel with family, like i did, something i liked is that you can get 2 rooms with connecting door, very convenient when traveling with kids. yeah, i almost forget! be aware of the time if you want to take shower, there is limited period of time for hot water, one in the morning and one in the night, you can get a "fresh" surprise if you want to get shower out of that schedule.

          Reviewed February 10, 2013
          5.7
          ANDRY from Indonesia
          Family with young children
          Superior Room
          Stayed 1 night in October, 2012

          Great location but need renovation”

          location

          the hotel has a perfect location near Benteng Bukittinggi, but the hotel really really needs a huge renovation to make visitor convenient and comfort. the hotel needs to make a better parking lot so the visitos can enter and exit the hotel easily. with all those things, it will be the best hotel at Bukittinggi.

          Reviewed January 11, 2013
          7.3
          Very good
          ISMAIL from Malaysia
          Couple
          Superior Room
          Stayed 2 nights in March, 2012

          Strategic hotel but poor service”

          Hotel staff are helpful and friendly

          the room is small but ok for budget traveller like us. on the second day our room was not clean up. the towels and our bed sheet not replaced or tidy until we returned back in the evening. breakfast included but simple as only two choice menu but acceptable.

          Reviewed May 24, 2012
          6.7
          Good
          ISMAIL from Malaysia
          Couple
          Superior Room
          Stayed 2 nights in March, 2012

          Good location but small rooms”

          Located on highland, best panoramic view

          We went in two couples rented two rooms for two nights. The room is quite small, not so clean or well maintained. For Second day of our stay until check out, the room was not cleaned up at all. The food for breakfast was fair and acceptable for budget hotel. Front staff very polite and helpful

          Reviewed April 05, 2012
          4.4
          RIZWENDI from Malaysia
          Group
          Superior Room
          Stayed 1 night in January, 2017

          travel group of bike”

          god

          Reviewed January 24, 2017
          7.2
          Very good
          Chee from Malaysia
          Business traveler
          Superior Room
          Stayed 2 nights in November, 2016

          Just for a stay”

          Just a simple hotel with simple breakfast.

          Reviewed December 13, 2016
          12345
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          • Very good location
          • Limpapeh Bridge