Hotel Cruz Royale
HD Image
 Hotel Cruz Royale
Interior view Hotel Cruz Royale
Interior view Hotel Cruz Royale
See all 36 photos
Removed from saved list
5.4
Review score
/10
(16 reviews)See what guests said
See map
6.5
Good
Location rating score
Parking
Available
  • PH Medical Centre150 m
  • Mahatma Jyotiba Phule Market240 m
  • Immigration Office470 m
  • Sanay Guruji Arogya Mandir620 m
  • HitPlay Devices Pvt. Ltd.660 m
  • Milan Mall800 m
  • Linking Road910 m
  • Hi Life Mall910 m
  • Parleshwar Ganpati Mandir910 m
  • Shree Ramakrishna Math, Khar1.09 km
  • Hotel Cruz Royale

    Anand Commercial Centre Next to Asha Parekh Hospital, S.V. Road, Santacruz (W), Khar, Mumbai, India, 400054 - See map
    • Airport transfer

    • Blackout curtains

    • Room service [24-hour]

    • Fitness center

    • Laundry service

    Property ranking|Compared to 4,003 Mumbai properties
    See all rankings
    Room comfort score
    5.5/10
    Location score
    6.5/10
    Value for money score
    5.3/10
    Service score
    5.0/10
    Better than
    96
    %
    of Mumbai properties
    Better than
    94
    %
    of Mumbai properties
    Better than
    93
    %
    of Mumbai properties
    Better than
    93
    %
    of Mumbai properties
    Value for money5.3
    Distance to city center7:00 km
    Location rating6.5
    Nearest airportChhatrapati Shivaji International Airport (BOM)
    Distance to airport4.3 km

    Rooms available at Hotel Cruz Royale

    Deluxe
    Deluxe
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Executive
    Executive
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Royal Suite with King Bed
    Royal Suite with King Bed
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Single Executive
    Single Executive
    ...
    • Room size: 19 m²/205 ft²
    Enter dates to see prices
    Single Deluxe
    Single Deluxe
    ...
    • Room size: 14 m²/151 ft²
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
    • Room size: 25 m²/269 ft²
    Enter dates to see prices
    Royal Suite
    Royal Suite
    ...
    • Room size: 27 m²/291 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
    • Room size: 25 m²/269 ft²
    Enter dates to see prices
    Suite Standard
    Suite Standard
    ...
      Enter dates to see prices
      Single
      Single
      ...
        Enter dates to see prices
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

        Sign in now
        More about Hotel Cruz Royale

        More about Hotel Cruz Royale

        An overview

        Show less

        What they offer

        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Nearby restaurants

        Indian cuisine
        Indian cuisine
        Rasoee Restaurant
        610 m Indian
        Punjabi Tawa
        820 m Indian
        Janta Restaurant
        820 m Indian, Vegetarian
        Chinese cuisine
        Chinese cuisine
        Shabari
        240 m Chinese, Fast food, Vegetarian
        Summer Garden
        240 m Chinese
        Ketki Chinese Corner
        350 m Chinese
        Vegetarian food
        Vegetarian food
        Shiv Mahal
        240 m Vegetarian
        Adhar Udupi Refreshment
        1.9 km Vegetarian
        Purepur Kolhapur
        2.4 km Vegetarian

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Announcements

        Show less

        Reviews of Hotel Cruz Royale from real guests

        Overall rating
        5.6
        Review score
        From 29 reviews
        Provided by verified guests of
        Agoda Reviews (16)Booking.com Reviews (13)
        Rating via Agoda5.4
        /
        10
        Review score
        Cleanliness5.1
        Facilities4.0
        Location6.5
        Room comfort and quality5.5
        Service5.0
        Value for money5.3
        High score for Mumbai
        Rating
        9+ Exceptional (0)
        8-9 Excellent (1)
        7-8 Very Good (3)
        6-7 Good (3)
        <6 Below Expectation (7)
        Time of the year
        Mar - May (2)
        Jun - Aug (4)
        Sep - Nov (6)
        Dec - Feb (2)
        All guests (16)
        Showing 14 verified guest comments
        3.2
        Mohan from India
        Solo traveler
        Deluxe
        Stayed 1 night in March, 2017

        Not recommendeble”

        Hotel is totally bogus. Toilet was not good. Leaking the jet spray continuesly. When someone books a hotel well in advance with full amount . He is not getting room as per his choice. Not getting break fast, not provided Airport drop. He will never repeat this hotel again.

        Reviewed March 31, 2017
        2.3
        Dinesh from India
        Business traveler
        Deluxe
        Stayed 1 night in March, 2016

        Very bad”

        Is not good I will never go this Hotal

        Reviewed March 11, 2016
        5.3
        Suresh from India
        Business traveler
        Stayed 1 night in June, 2015

        Not bad”

        We booked including breakfast but they take extra money breakfast

        Not stay again this hotel, Becoz they take extra money break fast

        Reviewed June 03, 2015
        3.7
        Ashok from India
        Couple
        Stayed 1 night in December, 2014

        Not good”

        Nothing

        Very uncomfortable

        Reviewed December 30, 2014
        6.3
        Good
        Ranga from India
        Solo traveler
        Stayed 2 nights in October, 2014

        Good Location, but pricey”

        The rooms were reasonably clean / The staff were co-operative / Airport transfers / Location is ideal / Wi-fi was super good.

        The rooms were very small. The a/c did not have a remote, and it was quite cold. On the 2nd night it had totally stopped working. The complimentary breakfast was a joke - one egg omelette with 2 slices of bread is hardly what you expect. The first day, the breakfast took about an hour to get to my room. They don't have a dining area, so it's served in the room. There is no lift .. and it's a shabby entrance, and i almost slipped and fell with the floor being very oily. Though the staff made up for it by their quick attendance. The location is what was good about this and the airport pick-up and transfers. But you need to call them once you arrive, as they are never there with a sign-board. After you call, you wait for 15 mts. and he shows up at a place, where you need to go and meet him (the supposed pick-up point). If you are new to Mumbai then you wouldn't know that place anyway - so, it can be quite frustrating. There were some small cockroaches running about. The bathroom was ok on the surface, but under the sink and under the w/c, it was filthy dirty .. wish i hadn't looked underneath.

        Reviewed October 31, 2014
        6.3
        Good
        Hitesh from India
        Family with young children
        Stayed 1 night in July, 2014

        Good”

        Conviniently located in western subbers of Mumbai for travelling to Bandra Termiuns, Domestic Airport, Juhu Beach, Shopping at Linking Road, etc.

        Restaurant not available hence breakfast was a formality. Gym fascility closed. TV's were not LCD as seen in photographs. Eventhough good budget hotel with smaller but clean Rooms & good enough service.

        Reviewed July 13, 2014
        7.7
        Very good
        CNB from India
        Solo traveler
        Stayed 1 night in December, 2013

        value for money. Very friendly staff. Decent room.”

        Tariff, Friendly staff, Close to airport

        Pleasant stay. Rooms were ok. Hotel building actually doesn't look like a hotel.

        Reviewed December 17, 2013
        3.0
        Isuru from Sri Lanka
        Business traveler
        Stayed 7 nights in November, 2013

        Hotel Cruz Royale”

        unpleasant
        Reviewed December 10, 2013
        8.3
        Excellent
        sabir from Kenya
        Couple
        Stayed 2 nights in November, 2013

        Nice hotel,good ambience.service not so good”

        Good location,very reasonable,good food

        Very nice experience,they jst need to work on their services. Room service is pathetic. Bt otherwise very good.

        Reviewed December 01, 2013
        7.3
        Very good
        Sharad from United States
        Solo traveler
        Stayed 1 night in October, 2013

        clean and basic hotel”

        location, airport pickup, clean

        It's a basic hotel - no luxuries. Room was clean, airport pickup was prompt, location is very central and close to airport. Breakfast was basic but hygienic. That's all I was looking for :-)

        Reviewed October 09, 2013
        2.0
        dinesh from India
        Couple
        Stayed 4 nights in July, 2013

        horrible staff and hotel very rude!”

        nothing good/

        I can't say much about my stay as we were declined our stay when we reached the hotel!!! Shocking but true. Our flight landed at 12 Midnight and we headed straight to HOTEL ROYAL CRUZ for our check-in only to be turned down at the reception. Reason being my partner and I were not married! I explained to them we were both engaged and we have come here for a holiday but they were extremely rude and were of no help. We had not been informed about this when we booked the hotel neither was it under their rules/policies. We had booked a double room for 2 persons payed for the stay and even received our confirmation from them along with the receipt. Never before have we faced this issue. Please be careful if you are booking with this hotel At 1 am My fiance and I were stranded in a country we had just landed in with our luggage and no place to stay, phones dead. We had to check-in to Hotel Milan International which agreed to give us a room but we ended up paying a much higher tariff for the 1st night. Luckily we were able to get through to Agoda the next day and they were quite prompt and helpful in transferring our stay from Royal Cruz to Milan International. Thank you Agoda I think such hotels should be a bit more specific with their rules and regulations and should inform their guests beforehand!!! Very disappointing and bad start to our holiday.

        Reviewed July 13, 2013
        7.7
        Very good
        SHYAM from India
        Couple
        Stayed 4 nights in June, 2013

        Fantastic & Budget Friendly”

        Food Price & Quality - outstanding , Budget acccomodation

        Good -

        Reviewed July 10, 2013
        6.7
        Good
        Robin from United Kingdom
        Business traveler
        Stayed 3 nights in October, 2012

        good business hotel”

        location, food

        Very well located for business in bandra, andheri, juhu., santa cruz. Nice staff although lock your door - they don't knock before just waltzing in. Food absolutely outstanding, breakfast is open menu and served in the room. Also had dinner there once, try the tadka dal. Outside of the hotel makes it look like a dive but it's quite nice 3 star level in the room. If this was anywhere else in India it would be insanely over priced (the places i stay at in delhi and bangalore are a 3rd of the price and better) but that's Mumbai for you. Wifi is decent but 50 roops an hour. Will stay again though.

        Reviewed October 19, 2012
        5.0
        Thomas from Ireland
        Couple
        Stayed 4 nights in October, 2012

        not bad hotel”

        good ac

        Room service sometimes have lack of understanding of english

        Reviewed October 11, 2012
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss

        Hotel Cruz Royale
        |Review score 5.4
        ×
        Check in. Step out.
        Experiences on Agoda. Because your room is just the beginning.

        • Basilica of Mount Mary Bandra
        • Khar Railway Station is within 1.5 km