Room service [24-hour]
|Value for money||5.3|
|Distance to city center||7:00 km|
|Nearest airport||Chhatrapati Shivaji International Airport (BOM)|
|Distance to airport||4.3 km|
Hotel Cruz Royale is the perfect choice for budget travelers and backpackers who wish to stay right in the center of the action. The hotel's convenient location right in the heart of Bandra, and the taxi stand right outside the property make it the perfect choice for all travelers looking to enjoy the shopping, dinning, and entertainment centers of Mumbai. The central location and the service and amenities offered make this property the perfect choice for budget travelers, while each room has been carefully designed to offer all of the necessary facilities to ensure a restful stay. While there are many choices for accommodations in this area, Hotel Cruz Royale offers the best mix of comfort, convenience, service, and great value for money.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Hotel is totally bogus. Toilet was not good. Leaking the jet spray continuesly. When someone books a hotel well in advance with full amount . He is not getting room as per his choice. Not getting break fast, not provided Airport drop. He will never repeat this hotel again.
Is not good I will never go this Hotal
Not stay again this hotel, Becoz they take extra money break fast
Good Location, but pricey”
The rooms were very small. The a/c did not have a remote, and it was quite cold. On the 2nd night it had totally stopped working. The complimentary breakfast was a joke - one egg omelette with 2 slices of bread is hardly what you expect. The first day, the breakfast took about an hour to get to my room. They don't have a dining area, so it's served in the room. There is no lift .. and it's a shabby entrance, and i almost slipped and fell with the floor being very oily. Though the staff made up for it by their quick attendance. The location is what was good about this and the airport pick-up and transfers. But you need to call them once you arrive, as they are never there with a sign-board. After you call, you wait for 15 mts. and he shows up at a place, where you need to go and meet him (the supposed pick-up point). If you are new to Mumbai then you wouldn't know that place anyway - so, it can be quite frustrating. There were some small cockroaches running about. The bathroom was ok on the surface, but under the sink and under the w/c, it was filthy dirty .. wish i hadn't looked underneath.
Restaurant not available hence breakfast was a formality. Gym fascility closed. TV's were not LCD as seen in photographs. Eventhough good budget hotel with smaller but clean Rooms & good enough service.
value for money. Very friendly staff. Decent room.”
Pleasant stay. Rooms were ok. Hotel building actually doesn't look like a hotel.
Hotel Cruz Royale”
Nice hotel,good ambience.service not so good”
Very nice experience,they jst need to work on their services. Room service is pathetic. Bt otherwise very good.
clean and basic hotel”
It's a basic hotel - no luxuries. Room was clean, airport pickup was prompt, location is very central and close to airport. Breakfast was basic but hygienic. That's all I was looking for :-)
horrible staff and hotel very rude!”
I can't say much about my stay as we were declined our stay when we reached the hotel!!! Shocking but true. Our flight landed at 12 Midnight and we headed straight to HOTEL ROYAL CRUZ for our check-in only to be turned down at the reception. Reason being my partner and I were not married! I explained to them we were both engaged and we have come here for a holiday but they were extremely rude and were of no help. We had not been informed about this when we booked the hotel neither was it under their rules/policies. We had booked a double room for 2 persons payed for the stay and even received our confirmation from them along with the receipt. Never before have we faced this issue. Please be careful if you are booking with this hotel At 1 am My fiance and I were stranded in a country we had just landed in with our luggage and no place to stay, phones dead. We had to check-in to Hotel Milan International which agreed to give us a room but we ended up paying a much higher tariff for the 1st night. Luckily we were able to get through to Agoda the next day and they were quite prompt and helpful in transferring our stay from Royal Cruz to Milan International. Thank you Agoda I think such hotels should be a bit more specific with their rules and regulations and should inform their guests beforehand!!! Very disappointing and bad start to our holiday.
Fantastic & Budget Friendly”
good business hotel”
Very well located for business in bandra, andheri, juhu., santa cruz. Nice staff although lock your door - they don't knock before just waltzing in. Food absolutely outstanding, breakfast is open menu and served in the room. Also had dinner there once, try the tadka dal. Outside of the hotel makes it look like a dive but it's quite nice 3 star level in the room. If this was anywhere else in India it would be insanely over priced (the places i stay at in delhi and bangalore are a 3rd of the price and better) but that's Mumbai for you. Wifi is decent but 50 roops an hour. Will stay again though.
not bad hotel”
Room service sometimes have lack of understanding of english