Hotel H2O
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Park View Room - Bed Hotel H2O
Swimming pool [kids] Hotel H2O
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8.1
Excellent
27.2% this month
/10
(5608 reviews)See what guests said
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7.9
Very good
Location rating score
Very good location
Parking
FREE
  • Manila Ocean Park60 m
  • Quirino Grandstand190 m
  • Laffalooka350 m
  • Mabuhay Restop Travel Cafe & Museum390 m
  • 0km Post430 m
  • Museo Pambata480 m
  • Embassy of the United States610 m
  • Rizal Park620 m
  • Embassy of Panama650 m
  • Pearl of the Orient Tower660 m
  • Free Wi-Fi

    Hotel H2O

    Luneta (Behind Quirino Grand Stand), Manila Bay, Manila, Philippines, 1000 - See map

    This property is in high demand!

    Booked 189 times | 28 travelers are looking at this property right now

    "It's an excellent place to stay hen you want to visit Manila ocean park and location to the domestic and international airport is only 20 minutes duri..."
    Bernadette - June 24, 2017
    Excellent cleanliness
    8.6 rating for cleanliness
    Exceptional reputation
    Recommended by 86% of guests
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Daily housekeeping

    Cheaper than 95% of all properties in Manila in the last 24 hours

    Compared to 8,907 Manila properties at Agoda for various dates

    Property ranking|Compared to 8,907 Manila properties
    See all rankings
    Room comfort score
    8.3/10
    Cleanliness score
    8.6/10
    Service score
    8.4/10
    Room size
    32 sqm.
    Better than
    99
    %
    of Manila properties
    Better than
    98
    %
    of Manila properties
    Better than
    97
    %
    of Manila properties
    Bigger than
    97
    %
    of Manila properties
    Value for money7.9
    Distance to city center0 km
    Location rating7.9
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport8.9 km

    Rooms available at Hotel H2O

    8.3
    Excellent
    Room comfort & quality
    Aqua Room
    Aqua Room
    ...
    • Room size: 25 m²/269 ft²
    • No Windows view
    • 1 king bed
    Enter dates to see prices
    Aqua View Room
    Aqua View Room
    ...
    • Room size: 42 m²/452 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Aqua Suite
    Aqua Suite
    ...
    • Room size: 39 m²/420 ft²
    • No Windows view
    • 1 king bed
    Enter dates to see prices
    Deluxe Bay View King
    Deluxe Bay View King
    ...
    • Room size: 31 m²/334 ft²
    • Bay view
    • 1 king bed
    Enter dates to see prices
    Bay View Twin Bed Room
    Bay View Twin Bed Room
    ...
    • Room size: 25 m²/269 ft²
    • Sea view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Bay View King Bed Room
    Bay View King Bed Room
    ...
    • Room size: 25 m²/269 ft²
    • Bay view
    • 1 king bed
    Enter dates to see prices
    Premier Suite
    Premier Suite
    ...
    • Room size: 43 m²/463 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Aqua Supreme Room
    Aqua Supreme Room
    ...
    • Room size: 42 m²/452 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Park View Room
    Park View Room
    ...
    • Room size: 25 m²/269 ft²
    • Park view
    • 2 single beds
    Enter dates to see prices
    Suite with Sea View
    Suite with Sea View
    ...
    • Room size: 43 m²/463 ft²
    • 2 bathrooms
    • 1 king bed or 1 sofa bed
    Enter dates to see prices

    What people love about Hotel H2O

    • 9.2
      Exceptional

      "Room was excellent with great view of Manila Bay!"

      Rosenda

      |

      November 1, 2018

    • 8.0
      Very good
      Staff 

      "Nice, clean hotel with efficient staff."

      Geraldine A.

      |

      September 1, 2017

    • 10.0
      Exceptional
      Staff 

      "Most amazing staff you'll every find."

      Troy

      |

      December 29, 2018

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    More about Hotel H2O

    More about Hotel H2O

    8.0
    Very good

    "Am a returning guest, staff are very friendly and polite."

    Mary J.

    |

    November 10, 2018

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "We loved the aqua and bay rooms and the ocean park."

    Gemma

    |

    January 14, 2019

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Asian

    Restaurants on site

    Makan Makan Asian Food Village
    Cuisine:Asian
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Filipino cuisine
    Filipino cuisine
    Hizon's Cakes & Pastries
    860 m Filipino
    iBread
    1.4 km Filipino
    Vatel Restaurant Manila
    3.1 km Filipino, French, Mediterranean
    Asian cuisine
    Asian cuisine
    Harbor View Restaurant
    310 m Asian, Chinese, Filipino
    BBQ CHICKEN Roxas Blvd
    470 m Asian, Barbecue, Korean
    Pho Hoa Vietnamese Delights
    660 m Asian, Gluten Free, Vietnamese
    Chinese cuisine
    Chinese cuisine
    Bee Cheng Hiang
    1.2 km Chinese
    Hen Lin
    1.3 km Chinese
    Mr Loh Seafood Restaurant
    1.5 km Chinese, Seafood

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Hotel H2O from real guests

    Overall rating
    8.0
    Excellent
    From 7291 reviews
    Provided by verified guests of
    Agoda Reviews (5608)Booking.com Reviews (1678)
    Rating via Agoda8.1
    /
    10
    Cleanliness8.6
    Facilities7.8
    Location7.9
    Room comfort and quality8.3
    Service8.3
    Value for money7.9
    High score for Manila
    Rating
    9+ Exceptional (1317)
    8-9 Excellent (1095)
    7-8 Very Good (1180)
    6-7 Good (508)
    <6 Below Expectation (544)
    Time of the year
    Mar - May (1075)
    Jun - Aug (1267)
    Sep - Nov (1167)
    Dec - Feb (1135)
    All guests (5608)
    All room types
    All languages

    Show reviews that mention 

    Showing 4644 verified guest comments
    12345
    8.4
    Excellent
    Donavan from Australia
    Family with young children
    Aqua Room
    Stayed 2 nights in July, 2019

    Sleeping with the fish”

    The H2O hotel is well located, clean, and extremely well designed. The design of the room allows you to view the wall length fish tank from almost anywhere in the room. The restaurant on the 2nd floor of the hotel has a great selection of top meals at reasonable prices also. Staff were great.

    Reviewed July 23, 2019

    Dear Mr. Donovan, Thank you for taking the time to post a review and for giving us an excellent rating. We look forward to welcoming you back soon. Regards, Christian Borromeo General Manager

    Responded July 23, 2019
    Hotel H2O
    9.2
    Exceptional
    brenellee from Philippines
    Group
    Bay View King Bed Room
    Stayed 1 night in July, 2019

    It is relaxing. Staff are friendly and accommodating. ”

    Nothing much to do though after the ocean park closes. And there is no pool or enclosed pool where we can swim without much people watching lol. It would also be nice if there are other facilities like maybe a bar that closes at least 2am. I can hear people inside their rooms while walking down the hallway to our rooms. Hehe. Or maybe they are just loud. Rooms are amazing. Love it love it. Love it.

    Reviewed July 17, 2019

    Dear Brenellee, Thank you for taking the time to rate your stay. I have shared your comments with our team and we are glad that you appreciated our rooms in spite of some shortcomings from our end. Regards, Christian Borromeo General Manager

    Responded July 18, 2019
    Hotel H2O
    8.4
    Excellent
    SUET from Hong Kong
    Solo traveler
    Aqua Room
    Stayed 3 nights in June, 2019

    excellent hotel”

    this hotel price expensive in manila. but is quite valuable . you will feel so relax inside hotel room. asian food is yummy. and the place is quite convience. you can call grab easiler . i with my partner enjoyable

    Reviewed July 16, 2019

    Dear Suet, Thank you for taking the time to rate your stay. We are glad that you appreciated our hotel and we look forward to welcoming you back soon. Regards, Christian Borromeo General Manager

    Responded July 17, 2019
    Hotel H2O
    9.2
    Exceptional
    RENE from Switzerland
    Couple
    Aqua Room
    Stayed 1 night in July, 2019

    Fun in the Aqcuarium Room”

    Cool unique room to watch the fish...expect a bit more fishes and some craps in it....so price a bit high. Breakfast is just ok...it is a great once in a life expirience special if you go in the Ocean Park. Would go again with my Kids.

    Reviewed July 07, 2019

    Dear Rene, Thank you for taking the time to post a review and for giving us an excellent rating. We look forward to welcoming you back soon. Regards, Christian Borromeo General Manager

    Responded July 10, 2019
    Hotel H2O
    9.2
    Exceptional
    Marilou from United States
    Family with young children
    Park View Room
    Stayed 1 night in June, 2019

    Front Desk”

    I booked the Park View room. The rate is reasonable considering the amenities and facilities. But what really impressed me most is the excellent service of the staff . Highly commendable specifically the Front Desk team. They are very accommodating, reliable and friendly. They take action on the needs and requests of clients immediately. I want to give them 10 stars for making our stay enjoyable!

    Reviewed June 21, 2019

    Dear Ms. Marilou, We appreciate the excellent rating you gave us. The commendation you gave about the hospitality provided by the staff will definitely inspire us to further better our craft. Regards, Christian Borromeo General Manager

    Responded June 21, 2019
    Hotel H2O
    10.0
    Exceptional
    Delane from United States
    Couple
    Aqua Room
    Stayed 1 night in June, 2019

    Awesome”

    NO windows, so what. We stayed in the Aqua room with the fish tank. The room is nice and updated and very clean. The WIFI works very well in the rooms. But the fish tank is awesome. They keep it clean so the fish glow in the room as they're swimming back and forth.

    Reviewed June 20, 2019

    Dear Delane, Thank you for taking the time to post a review and for giving us a perfect rating of 10. We are glad that you appreciated our sgnature "Aqua Room". We look forward to welcoming you back soon. Regards, Christian Borromeo General Manager

    Responded June 21, 2019
    Hotel H2O
    9.2
    Exceptional
    Harry from Philippines
    Family with young children
    Aqua Room
    Stayed 1 night in June, 2019

    Great”

    We had a great stay in this hotel. It is within the vicinity of the ocean park. The room was perfect as it is one of a kind accommodation - no window but the big aquarium on the wall was amazing 👌 the kids enjoyed watching the fishes swim around as well as we adults, we became kids for awhile 😅. The room was neat and tidy, comfortable beds, complete with toiletries, towels, and complimentary drinks/tea/coffee. Concierge was very helpful and staffs were courteous. The location of the swimming pool however would be more accessible if it is located at the back of the hotel, nonetheless the kids enjoyed a lil while of dip in the pool before our checkout (pool is near the entrance of the sea lion show which is before the entrance of the hotel and the oceanarium which other visitors could see you dressed in your swimsuit haha, but if you dont mind about it youll be fine 😉) Overall it was a perfectly great and memorable stay!!

    Reviewed June 09, 2019

    Dear Mr. Harry, Thank you for taking the time to post a review and for giving us an excellent rating. I have shared your comments with our team and we are glad that you enjoyed your stay with us in spite of some shortcomings from our end. Your comment about the pool is also well-noted. Please accept our sincerest apologies for the inconvenience this caused you. Its upgrade and relocation is something we are seriously considering on our next upgrade project. We look forward to welcoming you back soon. Regards, Christian Borromeo General Manager

    Responded June 12, 2019
    Hotel H2O
    6.4
    Good
    GARY from Thailand
    Couple
    Aqua Room
    Stayed 3 nights in July, 2019

    Clean hotel”

    A little expensive but a nice hotel.The biggest problem was getting about because of the heavy traffic. However, that can be said for the whole of Manila

    Reviewed July 22, 2019

    Dear Mr. Gary, Thank you for taking the time to rate your stay. We look forward to welcoming you back soon. Regards, Christian Borromeo General Manager

    Responded July 23, 2019
    Hotel H2O
    9.6
    Exceptional
    Andee from Philippines
    Couple
    Aqua Suite
    Stayed 1 night in July, 2019

    Perfect place”

    Pros: quiet and clean Cons: no Netflix, people should be allowed to have their meals outside the hotel's restaurant (where the moonbar is) or to simply hangout, read book to enjoy the breeze. What stood out: excellent service of the employees

    Reviewed July 10, 2019

    Dear Andee. Thank you for taking the time to post a review and for giving us an excellent rating. I have shared your comments with our team and we are glad that you enjoyed your stay with us in spite of some shortcomings from our end. The commendation you gave about the hospitality provided by the staff is very much appreciated. We look forward to welcoming you back soon. Regards, Christian Borromeo General Manager

    Responded July 12, 2019
    Hotel H2O
    8.0
    Excellent
    jennifer from Philippines
    Family with teens
    Park View Room
    Stayed 11 nights in July, 2019

    Good food, comfy room and accommodating staff!”

    Dirty view of the water, hard pillows!

    Reviewed July 13, 2019

    Dear Ms. Jennifer, Thank you for taking the time to rate your stay. The commendation you gave about the hospitality provided by the staff will inspire us to further better our craft. I am very sorry if there were eye sores diminishing the vibe of our Bay View Rooms. Right now, our management is in full coor- dination with our local government on how we can minimize or hopefully overcome this very distressing situation. Regards, Chrisitian Borromeo General Manager

    Responded July 14, 2019
    Hotel H2O
    8.4
    Excellent
    Martian from Philippines
    Couple
    Aqua Room
    Stayed 1 night in March, 2019

    It was good”

    Good: Watching the fishes in the aquarium was surprisingly relaxing; Guest service and housekeeping are quick to respond; the power in our room shut down and it was fixed in 5 minutes; Reception and Concierge people are very hospitable; actually, all of them, housekeeping staff, technicians, greet you if they pass by you so that's a thumbs up Bad: Room can be cleaner but good enough; a bit pricey comparing to other 4 star hotel most food establishment closes at 8pm, Makan makan resto closes at 9pm, so there's not much option in there Overall, it was still a lovely place to stay.

    Reviewed March 26, 2019

    Dear Martian, Thank you for taking the time to post a review. We are happy to know that you appreciated our signature aqua room and the hospitality provided by the staff. We look forward to welcoming you again soon. Regards, Christian Borromeo General Manager

    Responded March 26, 2019
    Hotel H2O
    8.4
    Excellent
    Concepcion from Philippines
    Solo traveler
    Aqua Room
    Stayed 1 night in March, 2019

    Awesome relaxing views of the sea and the fishes”

    This hotel is great for families with small children, or for adults who want to feel young again. Before 10 am and after the shows are done, the place is so quiet and looked deserted, but that is when one really appreciates the view. All the staff go out of their way to provide any kind of service, from bringing you water, coffee, anything u need which u can get urself, they offer to get it for u. Room is very clean, food is great, and there are other choices at the restos within the area. I would have loved doing the aquarium shows had my schedule permitted. The view of the Manila Bay sunset is not to be missed.

    Reviewed March 22, 2019

    Dear Concepcion, Thank you for taking the the time to post a review. We appreciate your wonderful remarks about your stay and for acknowledging the hospitality provided by the staff. We look forward to welcoming you back soon. Chris Borromeo General Manager

    Responded March 22, 2019
    Hotel H2O
    8.0
    Excellent
    Paul from United Kingdom
    Couple
    Bay View King Bed Room
    Stayed 2 nights in March, 2019

    very nice staff/service and nice upgrade, thanks.”

    They are very accommodating and friendly. great view and Jacuzzi room.... lots of choices for food and fun things to do if one wants... nice relax stay before our trip to Boracay resort. Thanks.... It was a good experience....

    Reviewed March 04, 2019

    Dear Paul, Thank you for taking the time to post a review. I have shared your post with our team and we are glad that we were able to provide you a memorable stay. Regards, Christian Borromeo General Manager

    Responded March 04, 2019
    Hotel H2O
    10.0
    Exceptional
    kristopher from Australia
    Couple
    Aqua Room
    Stayed 1 night in July, 2019

    Brilliant ”

    Absolute must stay

    Reviewed July 22, 2019

    Dear Mr. Kristopher, Thank you for taking the time to post a review and for giving us a perfect rating. We look forward to welcoming you back soon. Regards, Christian Borromeo General Manager

    Responded July 23, 2019
    Hotel H2O
    10.0
    Exceptional
    Troy from Australia
    Couple
    Aqua Room
    Stayed 1 night in June, 2019

    Exceptional”

    Outstanding location. The most friendly and helpful staff.

    Reviewed July 08, 2019

    Dear Mr. Troy, Thank you for taking the time to post a review and for giving us an excellent rating of 10.We also appreciate the commendation you gave about the hospitality and service the staff provided. It will inspire is to further better our craft. Regards, Christian Borromeo General Manager

    Responded July 10, 2019
    Hotel H2O
    8.4
    Excellent
    erik from Australia
    Family with young children
    Aqua Room
    Stayed 1 night in April, 2019

    Excellent”

    we arrived in the middle of night ,but no lack of service, will come back again

    Reviewed June 30, 2019

    Dear Mr, Erik, Thank you for taking the time to write this review. We look forward to welcoming you back soon. Regards, Christian Borromeo General Manager

    Responded July 01, 2019
    Hotel H2O
    9.2
    Exceptional
    Allen from Philippines
    Family with teens
    Aqua Room
    Stayed 1 night in June, 2019

    unique experience”

    The highlight of the room is the aquarium wall. My family loves it. Instagrammable!

    Reviewed June 30, 2019

    Dear Mr. Allen, Thank you for taking the time to post a review and for giving us an excellent rating. We are glad that you and you're family enjoyed our signature "Aqua Room". We look forward to welcoming you back soon. Regards, Christian Borromeo General Manager

    Responded July 01, 2019
    Hotel H2O
    8.4
    Excellent
    Cathy
    Family with young children
    Park View Room
    Stayed 1 night in June, 2019

    Had a great stay but quite pricey”

    The room is so cozy, beddings are comfy but the size of bed itself is so small fits only 1person, so i cant comfortably sleeps since I share bed with my 1yr old toddler. I dont like much the bathroom coz its not private. Carpet when u enter the room hallway smells funny awful. The swimming pool is far from the hotel have to walk a little farther and its feels uncomfortable wearing ur swimming attire while walking along with other people in the park, but since kids enjoyed the stay I enjoyed it too.

    Reviewed June 21, 2019

    Dear Ms. Cathy, Thank you for taking the time to write this review. It's always disappointing to read when guests have not enjoyed their stay and that areas of the property have fallen short of their expectations. We took serious note of your feedback and we deeply apologize for all the inconveniences you encountered during your stay with us. Regards, Christian Borromeo General Manager

    Responded June 21, 2019
    Hotel H2O
    7.2
    Very good
    MICHELLE from Philippines
    Family with young children
    Aqua Room
    Stayed 1 night in June, 2019

    Holiday Stay with the family”

    Swimming pool facility needs improvement since it’s being managed by the hotel property already. “Marielle” who is the pool attendant is sleeping when we got there, tables and chairs are dusted, I had to ask her to wipe it which should be a protocol for them isn’t it. After wiping the table she slept again, this is s no no as part of customer service. No lifeguard attendant also, this should be SOP right? Pool area is actually manageable, it just needs improvement on lightning and probably a partition because it became a warehouse already for the parks stuff and stocks. We were the first one in the pool at 945AM, which is not too early and attendant is sleeping in her chair, chairs and table not clean. 1 star for the pool side. For the room, my son enjoyed it since it’s his birthday, the happy birthday banner and complimentary small cake made it a five star, staffs are also very courteous. I requested for late check out at 1PM, although it took awhile during check out

    Reviewed June 06, 2019

    Dear Ms. Michelle, Thank you for taking the time to post a review. I have shared your comments with our team and we are glad that you and your family enjoyed your stay with us in spite of some shortcomings from our end. Ms. Michelle I will not make excuses for the inconvenience you experienced at our pool, I instead sincerely apologize for it. We definitely have a lot to improve on, first in line is to further review our Reservation SOP’s which is where our guest experience usually start. We have also scheduled more customer related trainings to further equip our staff with the knowledge needed in the hospitality business. Rest assured that this kind of incident will never happen again. Regards, Christian Borromeo General Manager

    Responded June 13, 2019
    Hotel H2O
    6.0
    James from United States
    Group
    Bay View Twin Bed Room
    Stayed 1 night in May, 2019

    We could not tell if we were there for the hotel or the water park”

    First the staff at the valet park seem to tried to deal with us. Then we could not find the hotel entrance among all the people who were there for the water park. We went to find something to eat, there were a lot of food cart type vendors but only 1 restaurant with a nice setup and food. To go to the pool you had to go though the water park attendees in our swimming suits people to the pool. Only after we go to the pool did we see a changing room, if you can call it that, the lockers were mostly broken, the changing area was dirty and there was no privacy. The area around the pool was cluttered and basically unsafe with standing water. I am a PWD who just had spine surgery there was no facilities to help me get around. The quest rooms were OK, with a good view, but you can tell the hotel is old, the curtains were holey from the sun baking on them. I would recommend the hotel for staying at the water park but otherwise, the rooms are comfortable if you can find the hotel.

    Reviewed June 03, 2019

    Dear Mr. James, Thank you for taking the time to post a review and for giving me a detailed account of your stay experience with us. I will not make excuses for what happened during your stay, I instead sincerely apologize for the short comings you encountered. Again, thank you for bringing your concerns to our attention. Your patience and understanding is very much appreciated. Regards, Christian Borromeo General Manager

    Responded June 05, 2019
    Hotel H2O
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    Hotel H2O
    |Excellent 8.1
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    Experiences on Agoda. Because your room is just the beginning.

    • Very good location
    • Rizal Park
    • United Nations LRT Station is within 1.35 km