This property is in high demand!
26 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

The addition of a waterpark is great for kids and families.

The room was clean and the Bay view was beautiful.

The addition of a waterpark is great for kids and families.
The free pass to the aqua park adventure is a super bonus.
Free Wi-Fi
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
Massage
26 travelers have booked today.
Based on 11,383 verified reviews
8.4
8.4
8.2
8.2
8.0
7.9
Nearest transportation options
•
United Nations LRT Station is within 1.35 km
•
Subway Station is within 1.49 km
Location rating score
There are 28 places in walking distance!
| Value for money | 8.0 |
| Distance to city center | 0 km |
| Location rating | 8.2 |
| Nearest airport | Ninoy Aquino International Airport (MNL) |
| Distance to airport | 8.8 km |
8.4
Excellent
No Windows view
8.1
Excellent
Park view
Bay view
Sea view
8.1
Excellent
Ocean view
Bay view
Hotel H2O has a wide selection of cuisines for you to discover while lounging at this property, which include Vegetarian restaurant, Chinese cuisine, International cuisine, Asian cuisine, and Buffet in restaurant.
You can benefit from your stay at Hotel H2O all the more by benefiting from the property's accessible spa services that are offered for all its valuable guests to make your evening or night even better.
Hotel H2O offers free fitness center that is conveniently located at the tip of your finger, making it possible for you to get your daily training session in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.
While on vacation with your loved ones, your kids can also experience the fun in sports and recreation facilities offered at Hotel H2O such as kids pool.
Absolutely! The benefits of staying at Hotel H2O include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your holiday vacation.
While lounging at Hotel H2O, enjoy your evening or night out at EUROTEL or Kei.ko KTV Bar to make the most out of your nightlife.
Hotel H2O's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Hotel H2O was built in 2010.
Hotel H2O has a total of 147 rooms.
65.0% of our past visitor evaluations have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Hotel H2O down in the review section.
Verified families with young children that have stayed at this property have given Hotel H2O an average rating of 8.2. You can look up more descriptive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.
The closest airport to Hotel H2O is Ninoy Aquino International Airport, 9.0 km away.

Experience Luxury and Convenience at Hotel H2O
Welcome to Hotel H2O, a luxurious 4-star hotel situated in the vibrant city of Manila, Philippines. With its prime location at the heart of the city center, this hotel offers a perfect blend of comfort, convenience, and breathtaking views. Built in 2010, Hotel H2O boasts 147 well-appointed rooms that are designed to cater to the needs of both business and leisure travelers.
Check-in at Hotel H2O begins at 02:00 PM, allowing you to start your stay at your own pace. Upon arrival, you will be greeted by the hotel's friendly and attentive staff, who are dedicated to ensuring your comfort and satisfaction throughout your stay. The hotel's proximity to the airport, just 30 minutes away, makes it an ideal choice for travelers looking for a hassle-free journey.
Hotel H2O's child policy is another reason why families choose this hotel for their vacation. Children between the ages of 2 to 10 can stay free of charge, making it an affordable and family-friendly option. The hotel understands the importance of accommodating families and provides a range of amenities and services to cater to the needs of both parents and children.
With its central location, Hotel H2O offers easy access to the city's top attractions, shopping malls, and entertainment venues. Whether you're looking to explore the historical sites of Manila or indulge in the vibrant nightlife, this hotel serves as the perfect base for your adventures. After a day of exploring, unwind in the comfort of your stylish room, complete with modern amenities and stunning views of the city.
Check-out time at Hotel H2O is until 12:00 PM, allowing you to make the most of your stay before bidding farewell to this exceptional hotel. Whether you're traveling for business or leisure, Hotel H2O promises a memorable and convenient experience in the heart of Manila.
Unforgettable Entertainment at Hotel H2O
Hotel H2O offers a range of entertainment facilities that will make your stay truly unforgettable. Whether you're looking for a place to relax and unwind or seeking some excitement, this hotel has it all.
Indulge in a shopping spree at the hotel's onsite shops, where you can find a variety of unique and locally made products. Discover the perfect souvenir to remember your trip or treat yourself to something special.
After a long day of exploring the city, head to the hotel's bar and enjoy a refreshing drink while taking in the stunning views of Manila Bay. The bar offers a wide selection of beverages, including signature cocktails and fine wines.
For ultimate relaxation, pamper yourself with a rejuvenating massage or spa treatment. Let the skilled therapists melt away your stress and tension, leaving you feeling refreshed and revitalized.
If you're in the mood for some socializing, the shared lounge/TV area is the perfect place to relax and meet fellow travelers. Catch up on your favorite shows or engage in lively conversations while enjoying the comfortable and stylish surroundings.
Lastly, don't forget to visit the gift/souvenir shop, where you can find unique items to bring back home as a memento of your stay at Hotel H2O. From local crafts to stylish souvenirs, there's something for everyone to enjoy.
With its wide range of entertainment facilities, Hotel H2O guarantees a memorable and enjoyable stay for all guests.
Stay Active and Energized at Hotel H2O's Sports Facilities
Hotel H2O in Manila, Philippines, offers an array of top-notch sports facilities that will keep you active and energized throughout your stay. Whether you are a fitness enthusiast or simply looking to unwind, Hotel H2O has something for everyone.
Start your day with a workout at the hotel's state-of-the-art fitness center. Equipped with modern exercise machines and a range of free weights, this fitness center is perfect for those who want to maintain their fitness routine while on vacation. With its spacious and well-lit interiors, you'll feel motivated to push your limits and achieve your fitness goals.
After a rewarding workout, take a dip in the hotel's refreshing outdoor pool. Surrounded by lush greenery and offering stunning views of Manila Bay, this pool provides the perfect setting for a relaxing swim. Whether you prefer doing laps or simply lounging by the poolside, this oasis of tranquility will leave you feeling refreshed and rejuvenated.
To quench your thirst and satisfy your cravings, head to the poolside bar. Here, you can enjoy a variety of refreshing beverages and delicious snacks while basking in the sun. With its friendly and attentive staff, the poolside bar ensures that you have everything you need to make your poolside experience truly enjoyable.
As a guest at Hotel H2O, you also have complimentary access to the hotel's free fitness center. This additional facility allows you to maintain your workout routine without any extra cost. Stay active and energized throughout your stay at Hotel H2O, where an array of sports facilities awaits to cater to your every need.
Convenience Facilities at Hotel H2O
Hotel H2O in Manila, Philippines offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service, room service, and daily housekeeping, guests can relax and enjoy their time without worrying about mundane tasks. The hotel also provides safety deposit boxes, giving guests peace of mind knowing that their valuables are secure.
The concierge at Hotel H2O is available to assist guests with any queries or requests they may have, ensuring a personalized and attentive service. Whether it's recommendations for local attractions or arranging transportation, the concierge is dedicated to making each guest's stay memorable. Additionally, the hotel offers Wi-Fi in public areas and free Wi-Fi in all rooms, allowing guests to stay connected and browse the internet effortlessly.
For guests who prefer to smoke, Hotel H2O has a designated smoking area, ensuring a comfortable environment for both smokers and non-smokers alike. The hotel also provides luggage storage facilities, allowing guests to explore the city without the burden of carrying their bags. With these convenient facilities, Hotel H2O strives to provide a seamless and enjoyable experience for every guest.
Convenient Transport Facilities at Hotel H2O
Hotel H2O in Manila, Philippines, offers a range of transport facilities to ensure a hassle-free and convenient stay for its guests. From airport transfers to car hire services, the hotel has everything you need to explore the city with ease.
For guests arriving by air, Hotel H2O provides airport transfer services, making your journey from the airport to the hotel seamless. The hotel also offers a convenient valet parking service, allowing you to leave your car in the capable hands of the hotel staff.
If you prefer to explore the city on your own, Hotel H2O has a car park available, both free of charge and with charges applied depending on your preference. Additionally, the hotel offers car hire services, giving you the flexibility to travel at your own pace. If you need assistance with transportation arrangements or ticket bookings, the hotel's ticket service is there to help.
With these transport facilities, Hotel H2O ensures that guests have easy access to transportation options, making it effortless to discover the vibrant city of Manila and its surrounding attractions.
Unwind in Luxury at Hotel H2O's Stylish Rooms
Indulge in a luxurious stay at Hotel H2O and experience world-class comfort and convenience. Each room is equipped with a range of modern amenities to ensure a memorable stay. Stay cool and comfortable with the air conditioning, perfect for escaping the tropical heat of Manila. Wrap yourself in plush bathrobes and enjoy the convenience of a daily newspaper delivered right to your doorstep.
For entertainment, enjoy a wide selection of in-house movies on the television or catch up on your favorite shows with satellite/cable TV channels. Stay connected with loved ones or catch up on work using the high-speed internet access. Each room also comes with a hair dryer, so you can style your hair effortlessly before heading out to explore the vibrant city.
Quench your thirst with refreshing beverages from the mini bar, or store your own snacks and drinks in the refrigerator. Whether you're staying for business or leisure, Hotel H2O ensures that your needs are met with its range of room facilities. Book your stay today and experience the ultimate in comfort and convenience at Hotel H2O in Manila, Philippines.
Indulge in a Culinary Journey at Hotel H2O's Dining Facilities
Hotel H2O takes pride in its exceptional dining facilities that cater to every guest's culinary desires. Whether you are craving a quick caffeine fix, a sumptuous meal, or the convenience of in-room dining, this hotel has it all.
Start your day off right at the hotel's cozy coffee shop, where you can savor a freshly brewed cup of coffee or choose from a variety of teas. The aromatic aroma will awaken your senses and prepare you for a day of exploration in Manila.
For a more sophisticated dining experience, head to the hotel's elegant restaurant. Indulge in a delectable array of local and international dishes expertly prepared by the talented chefs. The restaurant's warm ambiance and attentive service create the perfect setting for a memorable meal.
If you prefer the comfort and privacy of your own room, Hotel H2O offers convenient room service. Choose from a diverse menu featuring both local and international cuisines, and have your meal delivered right to your doorstep.
To ensure that you start your day on the right note, Hotel H2O also offers a delicious breakfast buffet. Feast on a wide selection of mouthwatering dishes, from freshly baked pastries to hearty breakfast classics. The buffet provides the perfect fuel for a day of exploring the vibrant city of Manila.
With its range of dining options, Hotel H2O ensures that every guest's culinary needs are met. Whether you prefer a quick bite, an elegant dining experience, or the convenience of in-room dining, this hotel has it all. Indulge in a culinary journey and create unforgettable memories at Hotel H2O's dining facilities.
Luxurious and Spacious Room Offerings at Hotel H2O
Indulge in the luxurious and spacious room offerings at Hotel H2O in Manila, Philippines. With a range of room types to choose from, you'll find the perfect accommodation to suit your needs.
The Ambassador Suite is a grand retreat, boasting 56 square meters of space and featuring either 2 Queen Beds or 2 Sofa Beds. For a more intimate stay, the Aqua Deluxe Room offers 37 square meters of comfort, with the choice of 1 Sofa Bed or 1 Queen Bed. Families will appreciate the Aqua Family Room, also 37 square meters in size, with options of 1 Queen Bed or 3 Sofa Beds.
By booking your stay at Hotel H2O through Agoda, you'll enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring you get the most value for your money. With Agoda's user-friendly platform, you can easily browse and book your preferred room type at Hotel H2O, making your travel planning a breeze. So why wait? Book your stay now and experience the luxury and convenience Hotel H2O has to offer!
Experience the Beauty of Manila Bay
Located in the vibrant city of Manila, Philippines, Hotel H2O offers an unforgettable experience with its stunning location along Manila Bay. With its breathtaking views and picturesque sunsets, Manila Bay is a must-visit destination for travelers seeking natural beauty and tranquility.
As you step out of the hotel, you will be greeted by the refreshing sea breeze and the sight of the bay's azure waters stretching as far as the eye can see. Take a leisurely stroll along the baywalk and immerse yourself in the vibrant atmosphere of this bustling area. Enjoy the panoramic views of the bay dotted with colorful sailboats and traditional Filipino fishing boats, known as bancas.
Manila Bay is not only a visual delight, but it also offers a variety of activities for visitors to enjoy. Embark on a relaxing sunset cruise and witness the sky ablaze with vibrant hues as the sun dips below the horizon. For those seeking adventure, try your hand at water sports such as jet skiing or kayaking. Indulge in a delectable seafood feast at one of the bay's many waterfront restaurants, where you can savor fresh catches of the day while enjoying the stunning views.
With its prime location along Manila Bay, Hotel H2O provides guests with the perfect opportunity to explore and experience the beauty of this iconic landmark. Whether you're a nature lover, a photography enthusiast, or simply seeking a peaceful escape from the bustling city, Manila Bay is sure to captivate your senses and leave you with unforgettable memories.
Traveling from the Airport to Hotel H2O in Manila Bay
When you arrive at the airport in Manila, Philippines, getting to Hotel H2O, located in Manila Bay, is a breeze. There are two main airports serving the city: Ninoy Aquino International Airport (NAIA) and Clark International Airport (CRK).
If you land at Ninoy Aquino International Airport, the most convenient way to reach Hotel H2O is by taxi. Taxis are readily available at the airport, and the journey to the hotel takes approximately 30 minutes, depending on traffic conditions. Make sure to use the official airport taxi service or book a ride through a reputable ride-hailing app to ensure a safe and hassle-free journey.
For those arriving at Clark International Airport, the most convenient option is to take a private transfer or a taxi to Hotel H2O. The journey from Clark International Airport to Manila Bay takes around 1.5 to 2 hours, depending on traffic. Private transfers can be booked in advance, providing a comfortable and reliable mode of transportation to the hotel.
Whether you arrive at Ninoy Aquino International Airport or Clark International Airport, the journey to Hotel H2O is an opportunity to catch glimpses of Manila's vibrant streets and bustling city life. Upon arrival at the hotel, you'll be greeted by the stunning views of Manila Bay and the luxurious amenities that Hotel H2O has to offer, making your stay in Manila truly memorable.
Explore the Vibrant Surroundings of Hotel H2O
Hotel H2O offers a prime location in Manila, Philippines, with a plethora of exciting landmarks and attractions just a stone's throw away. One of the most popular nearby attractions is the Manila Ocean Park, a world-class marine-themed park that offers a unique and immersive experience for visitors of all ages. Here, you can marvel at a stunning variety of marine life, enjoy thrilling shows and exhibits, and even have the opportunity to swim with dolphins or walk on the ocean floor.
Another must-visit landmark in the vicinity is the Cultural Center of the Philippines. This iconic institution showcases the rich cultural heritage of the Philippines through various art forms such as theater, dance, music, and visual arts. Immerse yourself in the vibrant local arts scene by catching a performance or exploring the center's galleries and exhibitions.
For families traveling with children, Museo Pambata is a fantastic attraction that offers interactive exhibits and educational activities. Kids can learn about various topics, including science, history, and culture, through hands-on experiences. Additionally, Yexel's Toy Museum is a paradise for toy enthusiasts, featuring an extensive collection of life-sized action figures and other pop culture memorabilia.
Hotel H2O's convenient location also provides easy access to practical amenities such as the PITX PUJ Departures Entrance, Super8 Grocery Warehouse, and PITX Parking and UV Express Entrance. Moreover, you can enjoy a leisurely stroll along the scenic CCP Bay Terminal A, where you can take in breathtaking views of Manila Bay.
With its prime location and proximity to these exciting landmarks and attractions, Hotel H2O is the perfect choice for both leisure and business travelers looking to explore the vibrant surroundings of Manila.
Convenient Public Transport Stations Near Hotel H2O
Hotel H2O in Manila, Philippines, offers a prime location with easy access to various public transport stations. Whether you're arriving from the airport, exploring the city, or heading to the popular SM Mall of Asia, you'll find convenient options just steps away from the hotel.
For travelers flying in, the hotel is within close proximity to the airport, making it a breeze to reach. The airport offers a range of transportation options, including taxis and shuttle services, ensuring a smooth and hassle-free journey to Hotel H2O.
In addition, the Asia World Interchange is located nearby, providing excellent connectivity to different parts of the city. This interchange offers access to various modes of public transport, such as buses and trains, allowing you to easily explore Manila and its surrounding areas.
Furthermore, if you're planning a shopping spree or looking for entertainment, the SM Mall of Asia Bus Stop is just a short distance away. This bustling bus stop serves as a major hub for buses, offering convenient connections to the city's premier shopping destination.
With these well-connected public transport stations in close proximity, Hotel H2O ensures that you can easily navigate Manila and make the most of your stay. Whether you're arriving, exploring, or indulging in retail therapy, the hotel's location provides the perfect starting point for your adventures in the vibrant city of Manila.
A Culinary Paradise at Your Doorstep
Hotel H2O is surrounded by an array of exceptional dining options that will tantalize your taste buds. Indulge in a feast for the senses at Harbor View Restaurant, where you can savor delectable seafood dishes while enjoying breathtaking views of Manila Bay. For a truly unforgettable dining experience, head to Spiral, a renowned restaurant that offers an extensive buffet spread featuring a variety of international cuisines. Craving for some Filipino comfort food? Look no further than Manam Comfort Filipino, where you can enjoy classic Filipino dishes with a modern twist. Other nearby options include Cafe Ilang-Ilang, Seascape Village, Golden Bay Fresh Seafoods Restaurant, Food Club Manila, and Lucky Noodles, each offering unique flavors and dining experiences. And for those who love shopping and dining, Ayala Malls Manila Bay is just a stone's throw away, where you can find a wide selection of restaurants and cafes to satisfy any craving. With such a diverse range of dining options within reach, Hotel H2O is truly a culinary paradise for food enthusiasts.
Shop 'til You Drop at Hotel H2O's Surrounding Shopping Landmarks
Located in the vibrant city of Manila, Hotel H2O offers easy access to some of the best shopping destinations in the area. Just a short distance away, you'll find SM Mall of Asia, one of the largest shopping malls in the world. With its vast selection of international and local brands, trendy boutiques, and entertainment options, this shopping mecca is sure to satisfy all your retail cravings. If you're in the mood for some local fashion, Bench (Manila Bay) is a must-visit. Known for its stylish clothing and accessories, this popular Filipino brand offers a wide range of trendy and affordable options. For all your tech needs, Accent Micro and Complink are nearby, offering a variety of electronic gadgets, computer accessories, and the latest tech innovations. Whether you're a shopaholic or simply looking to indulge in some retail therapy, Hotel H2O's surrounding shopping landmarks have got you covered.
Affordable Luxury: Hotel H2O's Average Room Price Compared to Other Manila Hotels
Hotel H2O offers a truly unique and luxurious experience at an average price of $101 per room. Situated in the heart of Manila, this waterfront hotel stands out not only for its stunning views of Manila Bay but also for its unbeatable value for money. Compared to the average price of a hotel room in Manila, which is $57, Hotel H2O offers a premium experience without breaking the bank.
With its affordable rates, Hotel H2O allows guests to indulge in a lavish stay without compromising on quality. From its stylish and spacious rooms to its top-notch amenities, this hotel provides a level of comfort and sophistication that is hard to find at such a reasonable price. Whether you're a business traveler or a leisure seeker, Hotel H2O's average room price makes it an excellent choice for those seeking luxury on a budget.
Wonderful Stay and Friendly Staff at Hotel H2O
Hotel H2O in Manila, Philippines has received rave reviews from its satisfied customers. Guests have described their stay as wonderful and have expressed their intention to recommend the hotel to their friends. The hotel's cool and unique ambiance has delighted both adults and children alike, with the little ones being particularly happy and satisfied. The efficient and accommodating staff have been praised for their friendly and helpful nature, ensuring that guests feel welcome and well taken care of throughout their stay. The excellent facilities and the hotel's convenient location have also garnered positive feedback. In addition, the ocean park located nearby has been a favorite among guests, providing a fun and enjoyable experience. Hotel H2O truly offers a great stay with its friendly staff and outstanding amenities.
A Delightful Stay at Hotel H2O
Hotel H2O in Manila, Philippines, has garnered an impressive overall rating of 8.1 from satisfied guests. With its exceptional value for money, guests are treated to a memorable and enjoyable experience. The hotel's facilities also receive high praise, with a rating of 7.8, ensuring that guests have everything they need for a comfortable stay.
One aspect that stands out is the cleanliness of Hotel H2O, which receives a remarkable rating of 8.4. Guests can expect spotless and well-maintained rooms, providing a refreshing and hygienic environment. The hotel's commitment to cleanliness is evident throughout the property, ensuring guests feel at ease during their stay.
Another highlight is the staff performance, which receives an impressive rating of 8.4. The dedicated and friendly staff at Hotel H2O go above and beyond to ensure that guests have a pleasant and hassle-free stay. From the moment of check-in to the time of departure, guests can expect exceptional service and personalized attention.
Located in a prime area of Manila, Hotel H2O also receives a rating of 8.0 for its convenient location. Guests can easily explore popular attractions, shopping centers, and dining options in the vicinity, making it an ideal choice for both leisure and business travelers.
With a rating of 8.3 for comfort, guests can indulge in a restful and relaxing stay at Hotel H2O. The hotel provides well-appointed rooms and modern amenities, ensuring guests have a comfortable and rejuvenating experience.
Overall, Hotel H2O in Manila, Philippines, offers a delightful stay with its exceptional value, top-notch facilities, cleanliness, convenient location, and outstanding staff performance. Whether you're visiting for business or leisure, this hotel guarantees a memorable and enjoyable experience.
Very good7.9
Facilities
Excellent8.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The swimming pool will be closed for annual maintenance from March 28, 2024 until further notice.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
Powered by OpenAI
This hotel boasts a prime location near famous landmarks such as Ocean Park, Rizal Park, Intramuros, and Dolomite beach, providing guests with a memorable stay. The spacious rooms offer breathtaking views of Manila Bay and the aquarium. The staff is exceptional, receiving rave reviews for their friendliness and accommodation. Families will enjoy the hotel's aquarium and proximity to Ocean Park. Guests note the cleanliness of the rooms and standout swimming pool.
Guests suggest maintenance for dirty shower rooms & common areas, despite positive reviews.
Did you find this review summary helpful?
Service
Cleanliness
Breakfast
Location
Room comfort
Kids facilities
Check in
Family
Room view
We booked two rooms months in advance for our stay at Hotel H2O to celebrate my wife’s birthday — one Aqua Supreme Room (***, direct booking via their website, booked April 10, 2025) and one Aqua Room (***, via Agoda, booked May 11, 2025). From the start, the booking process was smooth. We received instant email confirmations, and communication through email — especially with Ms.*** from reservations — was courteous and professional (KUDOS to you, Ma’am!). She even noted my request for a small birthday token for my wife, and everything seemed set. Then, on the night of October 17 (just a few hours before our scheduled check-in), I received a phone call from Hotel H2O saying that my booking for October 18 would be cancelled due to “maintenance issues” in the Aqua Rooms. They offered to move us to an affiliate hotel in Makati or to reschedule for another date. This was extremely disappointing and unacceptable — I had several prior email exchanges with them confirming our reservation and not once did they mention any problem. I firmly refused the cancellation and told them that we would proceed as planned. Upon arrival the next day, we discovered that we were not alone. Many other guests were also being told their bookings were cancelled or “overbooked.” The lobby was chaotic, and the reasons given varied — some were told there was overbooking, some “system errors,” and others “under maintenance.” My personal impression? It seemed that many guests from the previous day (Oct 17) who wanted to extend their stay were accommodated — possibly at the expense of those already booked for Oct 18–19, since rates for extensions were higher due to a large nearby event (the 47th Anniversary of Jesus Is Lord Church at Quirino Grandstand). Thankfully, after a long wait and insistence, we were still able to check in around 2:00 PM and secure both rooms. To be fair: • ✅ Room (Aqua Premiere): Beautiful, spacious, clean, and truly relaxing. 10/10 • ✅ Lobby Lounge: Clean, cozy, and comfortable. 10/10 • ❌ Front Desk Management: Chaotic. Poor coordination and communication with guests. 1/10 • ❌ Breakfast Buffet: Limited selection and not particularly enjoyable. 4/10 • ❌ Birthday Complimentary Brownie: Promised but not provided, understandably perhaps due to the confusion that day. Overall, while the room and ambiance met our expectations, the last-minute cancellation attempt and disorganized front desk experience ruined what should have been a memorable celebration for my wife’s birthday. In summary: Great rooms and ambiance, but management needs serious improvement in handling confirmed bookings, guest communication, and crisis management. Would I return? 👉 As for returning — we actually visit Hotel H2O every October because of the JIL anniversary nearby, so we’ll probably be back. However, for our next booking, we’ll be much more cautious and will make sure there are no hiccups or last-minute issues with our reservation. We also hope that management can guarantee that confirmed bookings will be honored smoothly on the day of check-in, and that they can further improve the breakfast buffet selections to match the quality of their rooms and facilities.
We anticipated a long day tour in Manila Ocean Park and Aqua Adventure so we decided to book a room with the hotel to make our stay comfortable and easy. The room is welcoming although I was not too happy with the glass door of the comfort room even though it's frosted since you can still be seen when the lights are on. There were 2 beds for our family of 4 but each bed seems rather small for 2 adults. Since my husband had errands, I was able to sleep comfortably alone so die my 2 kids who shared one bed since they are smaller. I opted for no breakfast for my picky eaters, but there are many cheaper options outside the hotel aside from the P450 per person that the hotel offers. My children especially love the VIP lounge that overlooks the bay withh comfy chairs and a power outlet just beside it that allows them to use their phone while charging. I chose a park view so I can look at my kids when they go to the pool or the aqua adventure that are free to use by hotel guests so you save P400 each. The aqua park was noy as I expected since it is smaller and had less attractions but my kids are happy with it. Overall, we enjoyed our stay in Hotel H2O and it was a big bonus that the Independence Day celebration was in the Quirino Grandstand, which was just adjacent the hotel. We were able to watch the parade and the cultural dances.
Room: We stayed in the Bayview Family Room. It was clean and the view is relaxing especially during the night. Services: We booked for 5 people but they only provided 2 bathrobes, 4 towels so we needed to ask for extra. It is a double bed room that can accomodate 4 people. Since we were 5 in the group, they converted the sofa into a sofa bed. You also have to request that because they will not provide the extra pillows and blanket unless you call them and they will come by 4pm to fox it. Facilities: Hmm, I just hope there is a pool area exclusive for hotel guests only. The Aqua Park is only for kids. Water is a bit dirty and the park is crowded. Also, if you decide to swim to the aqua park in the afternoon, guests from the sea lion show are also in the stadium just above the aqua park so it is a bit awkward to enjoy when a crowd are watching. (Sea lion show and the aqua park are on the same area) Breakfast Buffet: First, coffee is not even brewed. Only unbranded stick instant coffee which for me is a big disappointment. Secondly, the place is swarmed witj guests yet there are no spoon and forks available. Our food went cold waiting for the utensils for more than 1mins. Food selection is just ok. Tocino, fried rice, white pasta, egg, fish fillet. That is basically everything. Not worth it for the price you have to add if you include the bfast buffet All in all, still good stay. But not looking forward to going back as soon as possible
H2O Hotel is a great choice for families with three children. The rooms are clean, comfortable, and kid-friendly, with enough space for everyone to relax. One of the highlights is the Manila Ocean Park access, which makes the hotel very exciting for kids because they can see marine life up close and enjoy fun, educational activities without going far. The staff are friendly and accommodating, always ready to assist with requests. The food options are also convenient, especially for families with children who may be picky eaters. The location is excellent, with easy access to nearby attractions and a beautiful view of Manila Bay. Overall, H2O Hotel provides a fun, safe, and convenient stay for families, making it a memorable experience for both parents and kids.
We had a wonderful stay at Hotel H2O! My sister’s son celebrated his birthday there and he was extremely happy. It was a very memorable experience for him. The aqua activities were amazing and he really enjoyed every moment exploring and playing around the facilities. 🐠🎉 The hotel facilities are very good, clean, and well maintained. What made our stay even better was the friendly and accommodating staff who were always ready to help and made us feel very welcome. Overall, it was a great experience and I highly recommend Hotel H2O for families, especially if you are celebrating a special occasion with kids. It’s a fun and unique place where children can truly enjoy and create happy memories. 💙
I had a pleasant stay at H2O Hotel. The staff were friendly and welcoming, although service could have been a bit more attentive at times. The facilities are nice, and I especially liked that there are attractions on-site, giving you more to do during your stay. During my visit, a few of the restaurants were closed, so the dining options were a bit limited. It would have been great to have more variety, but overall it was still a comfortable and enjoyable stay.
We went to H20 for a staycation and also my nephew's bday. To be fair, the room is very clean and nice. No trace of bad smell at all. Had a good sleep since bed was so fluffy that it seems like sleeping on a cloud. However, there are items which I think they should improve on. 1. Breakfast buffet- probably the worst bfast buffet we had tried. Takes so long to refill food, only has little option. During our stay, they only had a daing na bangus that's not totally boneless. Corned beef which is kinda soupy. Scrambled egg that has no taste. Dilis, corn n carrots ( we never tried coz tagal nila refill) plus some bread, watermelon and salad wc is just basically lettuce, cucumber and tomato only. The only item we liked is the pancit wc took them 15mins + to refill in between. Not sure if they underestimated the number of guest but it's kinda disappointing and overpriced for 588 per pax given the options provided. There was even no bacon or longganisa wc is a usual item for most bfast buffet in PH. 2. Safety - although the front door can only be opened using key card, there's no guard in the 2nd floor entrance. Possible tailgating might happen since non hotel guest can enter it the vicinity. 3. Hallway is kinda dark- I'm not expecting it to be brightly lit coz I assume it is part of their 'ambience" but since hallway is long and kinda easy to get lost, suggest to make it a little brighter. Hallway in 2nd floor also smells like cumin seed. Not sure if it's bec they are beside restaurants. 4. Check out- not sure what happened but line was so long during checkout even though they had 3 front desk clerk managing the check in and check out. In fairness, the people who worked there are all nice and accommodating. This is our own experience. Try at your own risk.
Dear Ms. Sharon, Thank you for taking time to post a review. Looking forward to giving you a more favorable stay. Best regards, Hotel h2O team
I reserved rooms at H2O on a whim the night before our flights to the Coron. It didn’t start well with no clear direction to the lobby & registration and a very dark walkway to the entrance. But once inside it’s great. There’s a very nice lobby, quick and friendly registration staff. Our rooms overlooked Manila Bay, were spacious, modern and very comfortable. We ate dinner at MakanMakan, an Indonesian restaurant in the hotel. It was terrific. The breakfast was adequate. We saw a nice swimming pool and play area but it was rainy and windy so we didn’t have a chance to enjoy it. Overall this is a great place to stay. If you have children bring them to the aquarium and other activities.
I was truly amazed by the view from our room—it overlooks an aquarium filled with different and fascinating fish. My child absolutely loved it. The location is also very convenient, as Ocean Park and the Biodome are just downstairs. This setup is especially ideal for families with kids, since you can easily return to the room for rest breaks in between tours. The room itself was comfortable, relaxing, and well-maintained. The hot and cold shower worked well, and the facilities were overall excellent. The only downside was the breakfast buffet, which had very limited choices. We also had to order dinner in advance since the restaurants close at 6:00 PM, though this was manageable.
We stayed at the Ambassador Suite of Hotel H2O, and it was an amazing experience! The room was spacious, modern, and spotless — with two comfortable beds and a relaxing ambiance. The bathroom was impressive, featuring a large bathtub with a beautiful view of Manila Bay, perfect for unwinding after a long day. Waking up to the stunning ocean view right from the window was definitely the highlight. The design and layout of the suite felt both luxurious and cozy. Overall, it’s a perfect place for a peaceful getaway in the city — highly recommended for couples, families, or anyone who just wants to relax with a beautiful view!
We had a fun and relaxing stay at Hotel H2O! The bed was very comfortable, the air conditioning worked great, and the TV had Netflix and YouTube, which made winding down at night easy. The Aqua Park was definitely the highlight — my kids had an absolute blast there! We also stayed in an Aqua Room, and the view of the aquarium from inside the room was such a unique and calming experience. The receptionists were very nice and welcoming, and the toiletries provided were complete, which was a plus. That said, there are a few areas for improvement. Parking is quite far from the hotel entrance, and there’s no assistance offered for luggage from the parking area to the lobby or even up to the room. Lighting in the hotel was a bit dim, and the breakfast buffet was limited — not quite at par with other hotels we’ve stayed at, although the view of the sea during breakfast was lovely. The bathroom design was a bit odd too, with just one door shared between the toilet and shower. Water from the shower often spilled out and wet the floor of the main room. Overall, we still had a great time. The unique aquarium room and the Aqua Park made it memorable, especially for our kids. We’d love to stay again!
We booked this hotel staycation as a reward to my 5yr old son who worked hard for his silver medal in karate, modeling last year and his acting stints on GMA. He was really fascinated with the aqua room..its like a dream. The room is clean and the ac is working well. After enjoying the day in the oceanarium we took a power nap for an hour to witness the aurora borealis in the biodome. Superb experience its like mini SG feels. The place is so near to all Manila attractions such as pasig esplanade, binondo chinatown, and intramuros that we also get to tour around using grab car it took 120-150 pesos per trip to these places. Overall its a simple family friendly hotel. Feels like home. Highly recommended.
We really enjoyed our stay at Hotel H2O in Manila Ocean Park. The aquarium themed room was such a unique experience since you can see marine life right from the room. We had our baby with us and she was completely fascinated by it. The rooms were clean and comfortable, making it a great choice for a fun staycation, especially with the packaged activities you can enjoy around Manila Ocean Park. The Philippine Biodome was also a wonderful experience. It was beautiful and interacting with the birds inside made it even more memorable.
Hotel is pricey but reasonable for its amenities, services and cleanliness and especially for its convenience next to the ocean park. Staff was welcoming and professional. Just be prepared for a deposit of 3k. Highly recommend the bay view rooms however the floor to ceiling windows aren’t one way so enjoying the bay view privately is impossible without people seeing you in your room. Other than that the bathrooms and beds are really nice. Hall is a little cramped so you will hear occasional noises from other guests. All in all a great hotel if you’re not that particular with some cons.
I attended a convention in the nearby hotel and it was my first time to stay in H20 Hotel. Since it was my baby girl’s birth month, I thought of spending it in the aqua room, which she actually loved. One downside is upon check in and as I inspected the room amenities, a used microwavable container was left inside the bathroom drawer. Paging housekeeping! The room is kept clean anyway. Calling your local number was a challenge but the hotel operator was responsive so it’s okay. It was likewise a busy weekend considering it was a holiday weekend and as we checked out, there was a corporate event in Ocean Park. Anyway, my daughter also enjoyed the Aqua Adventure so I am thinking of going back sometime in the future.
The biggest highlight for me is definitely the view—floor-to-ceiling windows open up to Manila Bay, offering breathtaking sunset view. I love waking up to the gentle glow of the morning sun reflecting off the water which was a perfect way to start the day. The room itself was spacious, modern, and very clean. The minimalist design complemented the view rather than competing with it, which I appreciated. The bed was super comfortable, and the rain shower in the bathroom was a nice touch. The only part of the room that I did not like was the transparent bathroom facilities since I was attending a conference near the hotel and was sharing a room with my coworkers. So we had to cover up the cr with manila paper. Generally the service was excellent, we only had to interact with 1 grumpy hotel staff when we asked for an extra towel and complimentary hygiene kits since we booked for a room good for three but we were only given hygiene kits for 2, other than that 1 encounter, all the other staffs have friendly demeanor.
I booked the Aqua Room with no window. The aquarium is full of fish with good lighting, which made the experience fun and memorable for the kids. The bed was comfortable and spacious enough for three kids and two adults. The kids especially loved and enjoyed the Aqua adventure. Just a few things to note: towels are not allowed to be brought to the hotel room, which we weren’t aware of at first, and the breakfast buffet had limited options. Unfortunately, my safety deposit paid via credit card amounting to Php 3,000 was not refunded. I tried reaching out through email and received one response, but they stopped replying despite several follow-ups. I also tried by calling the reception, but I was redirected multiple times, and the line eventually became unreachable. This was disappointing! I recommend paying the safety deposit in cash so it can be returned immediately upon checkout.
The only big advantage here is the proximity to the parks. But for a hotel experience, based on our own, it's a NO. Service needs improvement: 1. Long check-in time - We had to wait in line for almost an hour to check in even if there are only four guests ahead of us. 2. After waiting in line, we had to wait again for our room to get cleaned even if we already made a reservation and we arrived 4pm, 2 hours behind the standard check-in time. 3. Had to wait and call multiple times for the extra bed. It should have been there in the first place since we had a reservation. 4. Not sure if they even have a first aid kit since they do not have a cream for skin irritations / minor burns.
I recently stayed at Hotel H2O, and it was a nice experience overall. The hotel has a lot of activities, which made it fun to stay there. Its location is very convenient, close to many attractions, restaurants, and shops. When we arrived, we noticed some towels on the floor of the shower. It wasn’t a big deal for us, but it did make us wonder about the cleanliness. I think the free breakfast could use some improvement, too. The options were limited, and the quality wasn't great. A better selection and tastier food would really enhance the stay. I also had a few encounters with the staff at the bar and coffee shop downstairs. While they were friendly, the service could have been better. With a bit of training, I think they could really improve. On a positive note, the gym was great! It had plenty of equipment and was a nice place to relax after a busy day. Overall, Hotel H2O is a solid choice with lots to offer. With some improvements in the breakfast and staff training, it could be an even better option for travelers.
Airport transfer
Free Wi-Fi in all rooms!
Daily housekeeping
Bar
“A splash of fun!”
First off, let me just say, my toddler absolutely loved the aqua room! There were so many fish, and the aquarium itself was super clean with really good lighting. Seeing my kid happy definitely made a big difference. The breakfast buffet was also a big plus. There was a good variety, and honestly, I felt like we got what we paid for. A solid start to the day! Our room was nice and spacious enough for us – my husband, our 2-year-old, and me. It felt comfortable a family of three. Now, there were a few things that could definitely be better. The concierge situation was a bit frustrating. If it's not working, there should really be a sign telling guests exactly where to go right away. Having to call in takes up time, and honestly, it's a bit unhygienic to use a public phone, especially these days. Also, it was a bit odd that our comfort room only had one door. And unfortunately, one of the showerheads wasn't working properly. We just didn't have the time to report it and ended up just using the other one. On top of that, the Wi-Fi was pretty bad, and we barely had any phone signal, which was a hassle. A Big Concern: The Waterpark This is probably the biggest thing for me: the waterpark really needs a lot of improvement, especially for safety. The announcement that "beyond the yellow line is 3 meters" just isn't enough, and frankly, it felt unsafe. The wall separating the pool and the river also felt unsafe; it really should be built higher. And watch out for the pool flooring – it was really slippery. Honestly, the entire waterpark needs a redesign to be truly kid-friendly and safe. As much as we enjoyed other parts of the hotel, I'm genuinely scared for my kid's safety there. So, would we stay at the hotel again? Probably. But will we visit the waterpark? Absolutely not, not until those major safety issues are addressed.