HOTEL MYSTAYS Utsunomiya
Economy Single Room Non-Smoking HOTEL MYSTAYS Utsunomiya
Lobby HOTEL MYSTAYS Utsunomiya
Interior view HOTEL MYSTAYS Utsunomiya
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8.4
Excellent
/10
(312 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location
Free Wi-Fi

HOTEL MYSTAYS Utsunomiya

2-4-1 Higashi Syukugou, Utsunomiya, Utsunomiya, Japan - See map
"Hotel is strategically located about 5 mins walk from Utsunomiya station and 5-10 minutes walk to many popular gyozakan."
Kai S. - November 14, 2017
Excellent service
8.7 rating for service
Excellent cleanliness
8.4 rating for cleanliness
  • 250 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Fitness center

This property is in high demand!

Booked 31 times

Property ranking|Compared to 63 Utsunomiya properties
See all rankings
Value for money score
8.4/10
Location score
9.0/10
Overall score
8.4/10
Cheapest price score
Better than
95
%
of Utsunomiya properties
Better than
95
%
of Utsunomiya properties
Better than
95
%
of Utsunomiya properties
Better than
95
%
of Utsunomiya properties
Value for money8.4
Location rating9.0

Rooms available at HOTEL MYSTAYS Utsunomiya

8.3
Excellent
Room comfort & quality
Junior Suite Smoking
Junior Suite Smoking
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe Twin - Smoking
Deluxe Twin - Smoking
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Superior Twin - Smoking
Superior Twin - Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 semi double beds
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Standard Twin - Smoking
Standard Twin - Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Superior Twin Non- Smoking
Superior Twin Non- Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Deluxe Twin - Non-Smoking
Deluxe Twin - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Standard Twin Non-Smoking
Standard Twin Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Economy Single Smoking
Economy Single Smoking
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 single bed
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Superior Queen - Smoking
Superior Queen - Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
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Double Standard Non-Smoking
Double Standard Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
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What people love about HOTEL MYSTAYS Utsunomiya

  • 10.0
    Exceptional
    Location

    "All spoke good English, location very close to rail station."

    Milton

    |

    May 26, 2017

  • 10.0
    Exceptional
    Spaciousness

    "Large room with great amenities & great buffet!"

    Milton

    |

    May 26, 2017

  • 8.0
    Very good
    Breakfast

    "Confortable place and with good breakfast."

    David

    |

    February 6, 2017

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More about HOTEL MYSTAYS Utsunomiya

More about HOTEL MYSTAYS Utsunomiya

8.4
Excellent

"Location is great, within walking distance from the station."

BingXiang

|

April 9, 2018

An overview

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What they offer

9.2
Exceptional

"It's a new hotel and the service and facilities is good."

CHENG-HSING

|

November 6, 2016

Read more reviews
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Food and dining

Restaurants on site

Travel Cafe Utsunomiya
Cuisine:European, Japanese
Menu:A-la-carte

Property's guest policies

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Some helpful facts

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Announcements

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Reviews of HOTEL MYSTAYS Utsunomiya from real guests

Provided by verified guests of Agoda
Agoda Reviews (312)Booking.com Reviews (1214)
8.4
/
10
Cleanliness8.4
Facilities7.9
Location9.0
Room comfort and quality8.3
Service8.7
Value for money8.4
Rating
9+ Exceptional (73)
8-9 Excellent (39)
7-8 Very Good (38)
6-7 Good (16)
<6 Below Expectation (12)
Time of the year
Mar - May (52)
Jun - Aug (30)
Sep - Nov (66)
Dec - Feb (30)
All guests (312)
All room types
All languages

Show reviews that mention 

Showing 178 verified guest comments
12345
8.7
Excellent
Danang from Indonesia
Family with young children
Stayed 4 nights in July, 2011

Nice hotel, big room with a cheap prize”

Big room and 24 hours convenience store is just at downstairs

The stay is terrific. Actually, we wanted to go to Nikko but I found this hotel by Agoda. Though quite far from Nikko, this hotel is perfect for people who like to add more experiences beside Nikko itself. The hotel is close to night entertainments, shopping mall, and also some restaurants. You can enjoy your stay as an additional trip to Nikko. Additionally, in case that you need emergency stuffs, you can find 24 hours convenience store just at downstairs.

Reviewed July 21, 2011

この度はご宿泊頂きまして誠にありがとうございます。 お客様の仰る通り近隣にはレストランや少し行けばショッピングモールもありお楽しみ頂けることを思います。 また日光までは電車で約40分なので、旅行の拠点としてもお勧めさせていただきます。 また宇都宮にお越しの際は、是非当ホテルをご利用くださいませ。 スタッフ一同、心よりお待ち申し上げております。

Responded August 03, 2019
HOTEL MYSTAYS Utsunomiya
8.7
Excellent
Wee from Singapore
Solo traveler
Stayed 1 night in April, 2010

wonderful wonderful hotel!”

Very big room at competitive price. Great view of Utsunomiya station.
Most part of the city is located on the other side of the station.

Came here because I was visiting Nikko and Kinugawa. The hotel i wanted was fully booked and I was left with this hotel (on Agoda). Another reason why I wanted to come here is because of its name. I love the name "Utsunomiya" in Kanji. The room is extremely spacious. Although only slightly more expensive than a room in Tokyo, the room I've gotten was in fact beyond my wildest expectation. And this includes the toilet space. My room has a great view of the Utsunomiya station. A wonderful view after a long day of travel. They put a lot of thoughts into providing what's needed. e.g., Pola body shower gel and shiseido face cleansing cream. Food might be a slight problem but they have convenience stores located just outside the hotel. I personally bought food at the shopping mall at the train station. Basement 1 has a great food street. In addition, there's also a gyoza street in the train station itself. All in all, this is the best hotel I've stayed in Japan at this price range. I've no regrets haing to travel about 50 mins from Nikko and 50 mins back the next day.

Reviewed April 19, 2010

この度はご宿泊頂きまして誠にありがとうございます。 ご滞在中は色々と観光が出来たご様子で私共も嬉しい限りでございます。 また宇都宮にお越しの際はぜひホテルマイステイズ宇都宮をご利用くださいませ。 またのお越しをスタッフ一同心よりお待ち致しております。

Responded August 03, 2019
HOTEL MYSTAYS Utsunomiya
7.6
Very good
Kai from Singapore
Family with young children
Standard Twin Non-Smoking
Stayed 2 nights in November, 2017

Excellent location but rooms equipped with very outdated facilities.”

Hotel is strategically located about 5 mins walk from Utsunomiya station and 5-10 minutes walk to many popular gyozakan. Room facilities were very outdated though, almost vintage, i.e., 80's. Room's A/C is central, room environment cannot be adjusted, and blows hot air during this time of the year (i.e., November), making the room stuffy and uncomfortable. As such, opening the windows is the only means of cooling the room down. Can be a tad noisy from the street noise.

Reviewed November 14, 2017
6.8
Good
Sukit from Thailand
Business traveler
Double Standard Non-Smoking
Stayed 1 night in April, 2016

Nice location, next to station”

We checked in late night and got off quiet early. Breakfast was decent. Room is clean, location is great. My only complain is they don't provide free bottles of drinking water (they do have vending machine on every floor but it's just a pain to come out again to get water when you're already got into the room and tired)

Reviewed May 16, 2016
9.0
Exceptional
nguk from Singapore
Couple
Double Standard Non-Smoking
Stayed 2 nights in September, 2015

Accessible to restaurants!”

Value for money with 50% discount, great proximity to restaurants and great room condition!

The yakitori restaurant about 5 mins walk to the back of the hotel and located at level 2 is awesome. There are plenty of restaurants around and serves various cuisine such as thai, chinese and korean. It is also a clubbing district with bouncers seen on the street. It is an interesting sight. Family mart convenient store is next to the hotel. It is an 8 mins walk to the train station and along the various gyoza canopy. It seems gyoza is their specialty.

Reviewed October 06, 2015
9.3
Exceptional
leena from United Kingdom
Group
Double Standard Non-Smoking
Stayed 2 nights in August, 2015

Excellent value for money, location and staff”

The room is 2 mins from the station. The staff go out of the way to help you and the rooms and hotel were spotless.

We stayed for 8 nights and would stay again. When we needed help, or to leave our bags or to change our plans the staff went out of their way to help us. The location is superb, next to bars and gyoza town. Very recommended!

Reviewed August 29, 2015

この度はご宿泊頂きまして誠にありがとうございます。 長期のご滞在でしたが概ね気持ち良くお過ごしいただけたご様子でひと安心致しました。 次回のご利用をスタッフ一同心よりお待ち申し上げております。

Responded July 16, 2019
HOTEL MYSTAYS Utsunomiya
8.0
Excellent
Christian from Germany
Couple
Superior Double Non-Smoking
Stayed 1 night in July, 2015

good place for trips to Nikko”

close to JR Station, 24-hour market next to hotel, good price.performance ratio

The hotel is located very close to the "JR Utsunomiya Station" and a very good stay for excursions to Nikko. Just go upstairs from the station over the bridge to cross the railway and on the other side you can already see the Hotel. A 24-hour market is also next to it. Room and service has been good. Free coffee you can have at the lobby and the and water boiler is in the room. No complimentary water in the room, but the water at bathroom is like most places in Japan drinkable. We had also a Vending Machine at our floor to buy fresh , cold drinks and a laundrymachine was available (also on the floor) to wash your clothes. I cant say if it was free to use cause we not needed it. They have also different adapters available at reception , should you have problems to use your private hairblower or something else. the bathroom was small but that is in Japan in this price categorie normal and everywhere :) at last it was also ok same with the bed, we had a good and silent night. For that price I realy recommend to stay here specialy if you plan trips to Nikko, whats also just a 40minutes ride on the train away and easy to do in one day.

Reviewed July 28, 2015

この度はご宿泊頂きまして誠にありがとうございます。 またご投稿いただきまして重ねてお礼申しあげます。 ご滞在中はごゆっくりお過ごしいただけたご様子でひと安心致しました。 これからも当館をどうぞよろしくお願い申し上げます。 次回のご利用を心よりお待ち申し上げております。

Responded July 16, 2019
HOTEL MYSTAYS Utsunomiya
9.0
Exceptional
Carlos from Spain
Couple
Double Standard Non-Smoking
Stayed 1 night in April, 2015

Great room very at two steps from the station”

Comfort of the room, location, efficient staff

We found a very good offer online. Being the cheapest hotel of the area, we took it and were not at all disappointed. The check in was very quick. The room was small but surpassed our expectatives; very comfortable bed, spotless and with everything you may need and more. There is a convenience store at the foot of the hotel and several dining options. Wish we could have stayed longer.

Reviewed April 20, 2015

この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 お客様のご期待を上回ることができ、嬉しい限りでございます。 ご滞在中は、快適にご利用いただけたご様子がうかがえ、安堵いたしました。 今後もお客様に快適な滞在をご提供できるよう精進してまいります。 次回宇都宮にお越しの際にも、当館をお選び頂ければ幸いでございます。 またのご来館をスタッフ一同、心よりお待ち申し上げております。

Responded July 23, 2019
HOTEL MYSTAYS Utsunomiya
8.3
Excellent
Kay from Australia
Couple
Stayed 3 nights in October, 2012

Good Location ”

Room size was good

I stayed here for three nights and chose the hotel because of its location near the JR rail station as I was traveling each day to the Motegi twin ring circuit. The hotel was clean and and the staff were helpful and spoke good English. The room was a bit dated but as we were traveling and spent little time there that was fine. The room size as excellent and offered a clean comfortable bed. The first night was a little noisy as this is the entertainment side of the rail station so sleeping was a interrupted. All in all not bad for our needs.

Reviewed October 26, 2012
8.3
Excellent
Sonny from Singapore
Couple
Stayed 1 night in June, 2012

"Made In Japan"”

Hotel has an excellent services.

The hotel is well located,only a short walk from train stations. My wife and I stayed for 2 days at this hotel, generally very friendly,clean and welcoming. There are good eating places in the station, the restaurants around the hotel & very convient location with lots of places to visit.

Reviewed July 06, 2012

この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 当館はJR宇都宮駅から徒歩3分の立地にあります。周辺には有名な餃子のお店や その他の飲食店、コンビニも多数あり、滞在には大変便利かと存じます。 今後もお客様に快適にお過ごしいただけるお部屋をご提供できますよう、 スタッフ一同努めてまいります。 また宇都宮へお越しの際にも、当館をお選びいただけましたら幸いです。 次回のご来館を心よりお待ちしております。

Responded July 17, 2019
HOTEL MYSTAYS Utsunomiya
8.0
Excellent
Annemarieke from Netherlands
Couple
Stayed 2 nights in April, 2012

Spacious, comfortable hotel across JR station”

Location, size of the room, friendly staff

We stayed here for two nights and enjoyed our stay. We chose Utsunomiya as a place to stay and visit Nikko the next day (45 minutes by train) and were happy with our choice. Nikko is gorgeous but we like our evenings spent in a more vibrant environment, which Utsunomiya is. As stated the hotel provided us with a very large room especially for Japanese standards.

Reviewed April 15, 2012

この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 お部屋に関しましては、お褒めのお言葉を頂戴し、嬉しい限りでございます。 ご滞在中は快適にお過ごしいただけたご様子がうかがえ、安堵いたしております。 当館はJR宇都宮駅から徒歩3分とアクセスが良く、日光に行かれる お客様も多くみられます。 次回宇都宮へお越しの際にも、当館をお選びいただけましたら幸いです。 またのご来館を心よりお待ちしております。

Responded July 17, 2019
HOTEL MYSTAYS Utsunomiya
8.7
Excellent
Aden from United States
Solo traveler
Stayed 3 nights in October, 2011

Great Hotel”

It was very nice, a cut above the other medium prices hotels that I stayed at. It is fairly new and the architecture is very nice.

The room was excellent. The room was small by US standards but typical of Japanese hotels. The breakfast buffet was a step above other hotels and was 200 Yen cheaper. The breakfast is typical for Japanese style but some of the western style items, in all hotels, are a bit different. For example the scrambled eggs are typically a bit runny and only served warm. Bacon is steamed and the sausages is more like Vienna Sausage.

Reviewed November 03, 2011
8.7
Excellent
Beate from United States
Solo traveler
Stayed 7 nights in August, 2011

Wonderful location for lovely day trips ”

Very comfortable and quiet room - everything you need at your fingertips

i stayed at the hotel for a week, using it to go on day trips in and near utsunomiya, including trips to see the oya buddha and temple, mashiko, nikko, chuzenji, and yuomoto. i even joined a group of children at the culture center for a fukube gourd painting session - what fun! unfortunately i had no time to use the hotel facilities or interact with the staff, but the room offered a very convenient, comfortable, and nice "home" base. because of this, i really can't rate the hotel staff performance, food, or hotel features, but i would definitely recommend the port hotel to others.

Reviewed August 17, 2011
9.3
Exceptional
Jeroen from Netherlands
Solo traveler
Stayed 4 nights in November, 2009

Pleasant stay”

Big room with nice decoration. Good bathroom with equipment. Radio in room/bathroom. Escalator to the lobby. Quite close to Utsunomiya station. Close to many bars and restaurants. Staff speak decent English.
Quite warm hallways. Quite a bit distant from Tobu Utsunomiya station. Most of the shops lie on the other side of the station and can be quite a walk from the hotel.

As you exit the station on the East side you can already see the tall building of the Port hotel outside. The hotel is surrounded on all sides by bars and restaurants. There are 100 yen PCs available in the lobby. The hotel uses an electronic door card for access to the rooms. The distance to main shops and shopping malls is quite a walk away from the hotel and you have to go through the station first to get to the West side. Although the hotel has CRT tvs it also has built in radio in the room, with speakers in the main room as well as the bathroom. The room as well as the bathroom are quite spacious compared to other hotels and the bathroom has a lot of amenities.

Reviewed November 24, 2009

この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 お部屋に関しまして、お褒めの言葉を頂戴し、嬉しい限りでございます。 当館のスタッフには英語が話せるスタッフもおりますので、滞在中など 気になることがございましたらお気軽にお申し付け下さいませ。 また、フロント前の棚に化粧水やクレンジングなどの無料のアメニティも ご用意しておりますので、ご自由にご利用下さいませ。 次回のご来館をスタッフ一同、心よりお待ち申し上げております。

Responded July 10, 2019
HOTEL MYSTAYS Utsunomiya
9.7
Exceptional
John from United Kingdom
Solo traveler
Stayed 4 nights in October, 2009

My stay at the Utsunomiya Port Hotel.”

Being only a stones throw from the Rail Terminal is certainly a point to name.
I believe that it would be a very positive move if the Hotel could make large sized house slippers available for European guests.

My general opinion of this Hotel is that the staff are very helpful. The Hotel is very clean and comfortable, and there are no noises or other disturbances to spoil a guests stay there. The Buffet style breakfast is both good and varied compared to the low cost of it. Being so close the the railway makes it an ideal place for those wishing to visit the beautiful Nasu Highlands, and the short train ride to Nikko where the Cultural Heritage Park is situated. All in all a very pleasant experience to stay there.

Reviewed October 08, 2009

この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 当館は、JR宇都宮駅から徒歩3分の立地にあり、アクセスには大変便利かと 存じます。アクセスが良いため、日光や那須高原に行かれるお客様も多くみられます。 また、スタッフが親切というお言葉を頂戴し、大変喜ばしく感じております。 大きめのスリッパに関しましては、今後検討させていただきます。 貴重なご意見、誠にありがとうございます。 またのご来館を心よりお待ち申し上げております。

Responded July 10, 2019
HOTEL MYSTAYS Utsunomiya
10.0
Exceptional
Suchit from Thailand
Family with young children
Stayed 2 nights in May, 2009

memorable holiday”

Friendly staffs and helpful , Good breakfast
no

The hotel is place near by local train and close to JR rail station about 2 minute walk , If you stand in east wing of JR , you can see Port hotel stand in front of you . The room is very clean all useful things are plenty inside also hot tea available without any charge and nice breakfast also .Near hotel , they have department store such as Lala Square and Bell supermarket and in the west side of hotel , they are local market , fresh food and plenty cheap things for souvenir. Our memorable are friendly and helpful staffs because when we check out from Port hotel in Utsunomiya and go to Asakusa in Toyko ( 4 hours by local train ) , As soon as we reached new hotel we found that my daughter passport left in Port hotel , then we call back ,they send passport by registered mail to us and we got it by the next day .

Reviewed May 25, 2009

この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 たくさんのお褒めの言葉を頂戴し、大変嬉しい限りでございます。 当館は宇都宮駅からとても近く、周辺にはコンビニや飲食店が多数あるため、 滞在中は大変便利かと存じます。また、フロント前には化粧水やクレンジングなどの アメニティの他、無料のコーヒーマシンも設置しておりますので、ご自由に ご利用下さいませ。 またのご利用をスタッフ一同、心よりお待ち申し上げております。

Responded July 10, 2019
HOTEL MYSTAYS Utsunomiya
8.8
Excellent
wanwisa from Thailand
Family with teens
Superior Double Non-Smoking
Stayed 2 nights in March, 2018

Good location but the room is dated.”

The staff is helpful but the room is dated.

Reviewed April 06, 2018
8.8
Excellent
Zhen from Malaysia
Couple
Superior Double Non-Smoking
Stayed 1 night in November, 2016

Clean Hotel”

Clean hotel, friendly staff, worth for money. Comfortable, will be back soon.

Reviewed January 08, 2017

この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 多くのお褒めのお言葉を頂戴し、喜ばしい限りでございます。 また、ご滞在中はご満足頂けた様子がうかがえ、安堵しております。 今後もお客様にご満足いただけるご滞在を提供できますよう、精進してまいります。 次回宇都宮へお越しの際にも当館をご利用いただけましたら幸いでございます。 またのご来館を心よりお待ち申し上げております。

Responded July 20, 2019
HOTEL MYSTAYS Utsunomiya
9.6
Exceptional
Ely from Philippines
Couple
Double Standard Non-Smoking
Stayed 2 nights in November, 2015

The staff were very helpful”

This is our first time in Utsunomiya for a race and we didn't know how to get around and to the place and to Twin Ring Motegi. The staff helped us to get there and taught us how to get around.

Reviewed November 02, 2016

この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 スタッフの対応に関しましては、お褒めのお言葉を頂戴し、喜ばしい限りでございます。 次回ご宿泊の際も、何か気になることがございましたらお気軽にお申しつけくださいませ。 できる限り対応いたします。 この度はお忙しい中ご投稿を賜り、誠にありがとうございました。 次回のご来館をスタッフ一同、心よりお待ち申し上げております。

Responded August 14, 2019
HOTEL MYSTAYS Utsunomiya
9.6
Exceptional
Tat from Australia
Solo traveler
Economy Single Room Non-Smoking
Stayed 1 night in March, 2016

Great location, great service”

The location of the hotel is convenient, 5 minutes or less walking time to the JR station, where there are also heaps of location restaurants available for dining.

Reviewed March 23, 2016

この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 ご滞在中は快適にご利用いただけたご様子がうかがえ、安堵しております。 当館の周辺には有名な餃子のお店も多数ございますので、お食事は特に便利かと存じます。 また、宇都宮へいらっしゃる機械がございましたら当館のご利用を スタッフ一同心よりお待ち申し上げております。

Responded August 14, 2019
HOTEL MYSTAYS Utsunomiya
12345
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|Excellent 8.4
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