Hotel Rajawali
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Standard Hot Deal Queen Bed Hotel Rajawali
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7.3
Very good
/10
(616 reviews)See what guests said
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7.3
Very good
Location rating score
Very good location - 100 meters from city center
Parking
Available
  • Ex. De Javasche Bank Soerabaia160 m
  • Chinatown540 m
  • Jembatan Merah580 m
  • Kepanjen Church620 m
  • Wasantara-Net Office660 m
  • Main Post Office660 m
  • Kong Co Kong Tik Cun Ong Temple680 m
  • Sampoerna Museum690 m
  • Klenteng Hong Tiek Hian740 m
  • House of Sampoerna740 m
  • Free Wi-Fi

    Hotel Rajawali

    Jalan Rajawali No 9-11, Surabaya Center, Surabaya, Indonesia - See map
    "Have a plesant to stay in Ibis Rajawali, centre location and near to anywhere"
    Prasetyo - November 21, 2016
    Very good cleanliness
    7.5 rating for cleanliness
    Very good comfort
    7.4 room quality and comfort
    • Free Wi-Fi in all rooms!

    • Sauna

    • Room service [24-hour]

    • Bar

    • Fitness center

    Property ranking|Compared to 1,516 Surabaya properties
    See all rankings
    Room comfort score
    7.4/10
    Cleanliness score
    7.5/10
    Couples review score
    7.4/10
    Service score
    7.4/10
    Better than
    96
    %
    of Surabaya properties
    Better than
    89
    %
    of Surabaya properties
    Better than
    88
    %
    of Surabaya properties
    Better than
    87
    %
    of Surabaya properties
    Value for money7.4
    Location rating7.3
    Nearest airportJuanda International Airport (SUB)
    Distance to airport16.7 km

    Rooms available at Hotel Rajawali

    Standard Hot Deal Queen Bed
    Standard Hot Deal Queen Bed
    ...
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      Twin Standard Hot Deal
      Twin Standard Hot Deal
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        Double Or Twin Standard
        Double Or Twin Standard
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          Run of House
          Run of House
          ...
          • Shower
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          Standard Twin Room
          Standard Twin Room
          ...
          • Shower
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          Standard Queen Room
          Standard Queen Room
          ...
          • Shower
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          Double Or Twin Classic
          Double Or Twin Classic
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            Double Or Twin Club
            Double Or Twin Club
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              Double Deluxe
              Double Deluxe
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                Single Classic
                Single Classic
                ...
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                  What people love about Hotel Rajawali

                  • 9.6
                    Exceptional

                    "Overall, ibis rajawali hotel is good."

                    Dedi

                    |

                    July 3, 2016

                  • 8.0
                    Very good

                    "Happy staying in Hotel Ibis Rajawali"

                    Phyo W.

                    |

                    June 17, 2016

                  • 10.0
                    Exceptional
                    Location

                    "Excellent location for tourists."

                    Ken

                    |

                    September 21, 2016

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                  More about Hotel Rajawali

                  More about Hotel Rajawali

                  9.2
                  Exceptional

                  "Staff were very helpful.overall satisfied"

                  Riniwarti

                  |

                  July 17, 2016

                  An overview

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                  What they offer

                  10.0
                  Exceptional
                  Staff 

                  "The hotel was great, clear and good staff"

                  Faried H.

                  |

                  January 26, 2016

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Reviews of Hotel Rajawali from real guests

                  Overall rating
                  7.2
                  Very good
                  From 975 reviews
                  Provided by verified guests of
                  Agoda Reviews (616)Booking.com Reviews (120)
                  Rating via Agoda7.3
                  /
                  10
                  Cleanliness7.5
                  Facilities7.2
                  Location7.3
                  Room comfort and quality7.4
                  Service7.4
                  Value for money7.4
                  High score for Surabaya
                  Rating
                  9+ Exceptional (64)
                  8-9 Excellent (68)
                  7-8 Very Good (197)
                  6-7 Good (127)
                  <6 Below Expectation (141)
                  Time of the year
                  Mar - May (151)
                  Jun - Aug (123)
                  Sep - Nov (154)
                  Dec - Feb (169)
                  All guests (616)
                  All languages
                  Showing 597 verified guest comments
                  12345
                  8.3
                  Excellent
                  Keith from United States
                  Couple
                  Stayed 1 night in January, 2015

                  Great staff”

                  staff, cleanliness, fitness room

                  Minor annoyance. The shower sucked. They put the silly sign up in the bathroom that you save 5 trees if you keep your towel hanging informing them not to wash it. But then (like most hotels at this level) the shower spigot is so crappy wasting gallons of water a minute. They shouldn't propagandize about being green unless they want to be serious about it. Also, we like having a gym. The gym here is pretty good but they tend to have classes for people outside the hotel. The first day the music was so loud as to require protection. The next day it was yoga and they turned out all the lights so we couldn't see the equipment :) The AC is such that at the lowest setting it is a bit too cold. So we have to turn it off completely, but then wake up to a stuffy heat, so all in all, it was a little less than 3 star.

                  Reviewed January 19, 2015
                  9.0
                  Exceptional
                  Elisabeth from Australia
                  Business traveler
                  Stayed 1 night in April, 2014

                  Pleasant stay”

                  Clean, comfortable, close to sites

                  Only stayed one night but staff were helpful and breakfast was good. The one downside was the fitness centre- advertised as full-eqipped but lots of the equipment is falling apart/not working properly.

                  Reviewed April 12, 2014
                  8.7
                  Excellent
                  Ryan from Canada
                  Solo traveler
                  Stayed 2 nights in July, 2013

                  Hotel was good, but the city is in rough shape~~”

                  location, clean, kind staff

                  The hotel was fine; it was what I expected going in. The city was in rough shape though; I chose this hotel hoping to go to the night market area that I thought would be right near it, but apparently after the economic crash the market area never came back. The hotel is in what is now not a very touristy area, which was fine for me because I wanted to wander and explore, but it wasn't what I was expecting in that area.

                  Reviewed November 22, 2013
                  8.0
                  Excellent
                  santi from Indonesia
                  Business traveler
                  Stayed 2 nights in September, 2013

                  standard business hotel”

                  city hotel

                  his hotel near Atum traditional market/mall. Its recommended place to get shopping (food, batik, etc) can be found here. Also you can go to Sampoerna House near hotel to get experience of how a family start cigarette industry which now going worldwide.

                  Reviewed September 12, 2013
                  8.0
                  Excellent
                  Jaime from United States
                  Family with young children
                  Stayed 1 night in July, 2013

                  Convenient and affordable”

                  Price, location, staff

                  My wife and three year old daughter were moving out of town and taking an early morning train the next day so we needed someplace near the station that was affordable and not a dump. I booked this hotel through agoda and saved about 60% off the walk-in street price. It's an older hotel that has been modernized and reflects a pleasant contemporary style. The staff was very attentive and knowledgeable and they spoke English which is helpful.

                  Reviewed September 02, 2013
                  9.3
                  Exceptional
                  Julia from Malaysia
                  Group
                  Stayed 1 night in February, 2013

                  Hotel with awesome staff”

                  Good location, awesome, friendly, and helpful staff.

                  although it is located inside the city, it is at the edge of the city. however, the hotel is close to a few places worth visiting, like the sampoerna house. a very nice hotel with friendly staff, reasonably priced.

                  Reviewed February 18, 2013
                  10.0
                  Exceptional
                  Wenjoko from Indonesia
                  Solo traveler
                  Stayed 1 night in April, 2012

                  Great location but small rooms.”

                  The hotel is clean and nice. The price is reasonable.

                  Great location and close to JMP. On the ther hand this hotel is also close to Pasar Turi, the biggest wholesale complex in Eastern Java island. You can go walk there from the hotel and take you about 15 minutes.

                  Reviewed September 18, 2012
                  8.3
                  Excellent
                  Wolfgang from Germany
                  Solo traveler
                  Stayed 3 nights in April, 2012

                  reliable as always, and internet speed is now good”

                  good value, well-maintained

                  surabaya's hotel scene is not exactly a travelers dream. the ibis offers reliable standards and particularly the speed of the free in-room-wifi has improved a lot since my stay here in october last year. very important ! this ibis is one of their first properties in asia and nopw somehow ageing, but the rooms are in good condition and the carpet is new. breakfast better than other 3-star indo-hotels, even has some cheese on offer - a rare sight at 3-star hotels in java. locationwise it is a bit away from the inner cbd, but taxis are very cheap and plentiful. agoda still had the great " stay 3 pay 2 " - deal, whereas the accor website didn't have that anymore, so my booking was made through agoda. if you can get such a deal, the ibis is certainly the best value for money in surabaya.

                  Reviewed April 19, 2012
                  8.0
                  Excellent
                  I from Indonesia
                  Business traveler
                  Stayed 1 night in November, 2011

                  Small but convenience hotel”

                  Easy access

                  this my regular stay in this hotel. i know very well the situation and services. i like their breakfast. the hotel also near with port and any major shopping mall. its also near with historical place called "jembatan merah"

                  Reviewed March 23, 2012
                  9.7
                  Exceptional
                  AIDIL from Malaysia
                  Group
                  Stayed 3 nights in January, 2012

                  Nice location and nice hotel”

                  Location

                  the hotel is centrally located in the old town area of surabaya with many dilapidated and charming dutch architecture building. it is just adjacent to jembatan merah plaza for the normal shopping centre and the angkut (minivans) terminal.

                  Reviewed January 31, 2012
                  9.7
                  Exceptional
                  PATRICK from Malaysia
                  Group
                  Stayed 2 nights in December, 2011

                  nice and comfortable”

                  nice, cheap and comfortable

                  The hotel is clean, cheap and comfortable. It is located on a main street of the city whereby taxis and tri-shaws are easily available outside the hotel. The staff are very efficient, friendly and helpful Rooms are big, very clean and comfortable. I had no problems from check in to check out. I enjoyed my stay in this hotel and will strongly recommend it to all budget travelers.

                  Reviewed December 16, 2011
                  9.7
                  Exceptional
                  PATRICK from Malaysia
                  Group
                  Stayed 2 nights in December, 2011

                  nice and comfortable”

                  clean, comfortable and good rates

                  The hotel is located in the north side of the city, beside a main road which is not too busy or noisy. Public transports such as taxis and pedicabs are easily available outside the hotel Rooms are big, clean and comfortable. All staff are very friendly, helpful and efficient.

                  Reviewed December 16, 2011
                  10.0
                  Exceptional
                  normah from Malaysia
                  Family with young children
                  Stayed 3 nights in September, 2011

                  Tip top hotel”

                  safety

                  Me and family really happy stay at this hotel, i feel really safe here, security will check every transport come to this hotel, the staff very frendly, helpfull and when i need someting they all will sent to me immidiate, i really enjoy stay at this hotel and i will check in againts if i come to surabaya later,

                  Reviewed October 09, 2011
                  8.3
                  Excellent
                  HUSNIYAH from Malaysia
                  Couple
                  Stayed 1 night in May, 2011

                  Hotel with a good location and friendly staff”

                  the rooms was spacious and basic amenities well provided for.

                  originally we only booked one night but with with just the right price, good service, facilities and location we decided to extend another night and enjoy the room at ibis. its recommended for anyone be it for business or leisure visits.

                  Reviewed May 11, 2011
                  8.0
                  Excellent
                  Marisa from Malaysia
                  Couple
                  Stayed 2 nights in January, 2011

                  Excellent Hotel for its price”

                  Great location (within walking distance to shopping mall), Value for money price

                  we stayed at this hotel during our trip to surabaya recently and found that the hotel is well worth the money. within a short walk from the hotel is the house of sampoerna and also jambatan merah plaza.

                  Reviewed February 22, 2011
                  8.3
                  Excellent
                  Zunaidi from Malaysia
                  Group
                  Stayed 1 night in January, 2011

                  Good location”

                  Great breakfast

                  on the second day of my stay, one of their receptionists greeted me at the front counter and asked for the hotel voucher which i replied have presented it to the lady receptionist on my first day check-in. lucky me,

                  Reviewed February 09, 2011
                  9.3
                  Exceptional
                  Abdul from Singapore
                  Business traveler
                  Stayed 3 nights in December, 2009

                  Ibis Surabaya Experience”

                  Warm and Friendly staff.
                  Extra bed came without blankets,when call H/Keeping,was told that it was their standard set up......

                  Arrived in the morning was received by warm and friendly Reception staff.The room was of standard size but was clean and tidy.Could improve on the air-conditioning system. Breakfast on the mezz. floor is value for money. Location of Hotel is very convenient as it is near the Jambatan Merah Plaza,ITC and a few other interesting Historical sites. Will definately recommend my friends to stay here.

                  Reviewed December 16, 2009
                  8.3
                  Excellent
                  WONG from Malaysia
                  Family with teens
                  Stayed 2 nights in November, 2009

                  Good place to stay”

                  it is near to shopping centre, red bridge monument and the chinatown. and taking bus is so convenient as the bus-stop is right next to the hotel .
                  the construction now going on in front of the hotel. of course that is not the fault of the hotel and it will be there for a short couple of months only i hope.

                  near to shopping centre, the red bridge monument, and chinatown, and bus stop is right next to the hotel. check in was smooth and fast. check out was equally efficient. the staff were very pleasant and helpful with travel related information. the room is clean and the bed very comfortable to sleep on. I wish I can spend another night at the hotel.

                  Reviewed November 19, 2009
                  9.0
                  Exceptional
                  ISHAQ from Singapore
                  Business traveler
                  Stayed 3 nights in November, 2009

                  good experience”

                  in tne city
                  only if they could provide easy entrance for the handicap guest as the stairs are a little bit high

                  Good location in the city right in front of many mini bus station ,very close to convenience shopping mall and wholesale centre,Hotel personnel very helpful and the best breakfast timing, at all morning almost to noon.good variety of food selection for individual and family stay.Heritage hotel together with first class service.

                  Reviewed November 19, 2009
                  9.0
                  Exceptional
                  Muhammad from Indonesia
                  Couple
                  Stayed 2 nights in October, 2009

                  What an IBIS in Surabaya...”

                  Nice hotel, friendly and helpful staff with smiling faces welcome the guests from the gate till the room door. Close to several historic places such as Jembatan Merah and Ampel Mosque, while shopping malls are within walking distance..
                  The room is a bit small and sometimes the toilet is a bit smelly when its door is open..

                  IBIS Surabaya is a right place to stay if you are interested to browse historic places and need easy and cheap access to any places in Surabaya. Any kinds of transportation are available right in front of the hotel, from taxi, bus, small bus (angguna) and becak. Shopping centers are also just a couple of minutes away by walking, even Jembatan Merah Plaza where we can buy things from shirts, bags and batik is just a few meters from the hotel. IBIS Surabaya is really a nice place to stay...really recommended

                  Reviewed November 05, 2009
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                  Hotel Rajawali
                  |Very good 7.3
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                  • Very good location
                  • Kepanjen Church
                  • Semut Train Station is within 1.32 km