This property is in high demand!
Booked 109 times | 24 travelers are looking at this property right now
Located in heart of Penang
Free Wi-Fi in all rooms!
Booked 109 times | 24 travelers are looking at this property right now
|Value for money||7.3|
|Nearest airport||Penang International Airport (PEN)|
|Distance to airport||15.8 km|
"It a good location, nearby got hawker center"
December 20, 2018
"Good location to stay for visitors"
September 23, 2018
"Value for money, friendly staff"
November 17, 2018
"Overall the hotel staff were very friendly and helpful."
December 21, 2018
Hotel Royal Penang is a family-oriented hotel, but also business and leisure traveler friendly, located in the center of Georgetown and close to many popular venues. Take the children on an all day excursions to nearby locations like the Botanical Gardens and Panang Butterfly Farm. Wake up to a lovely breakfast at the Grove Restaurant, and later enjoy lunch and dinner from the Bee Wan Korean Restaurant. Hotel Royal Penang includes late night cocktails and live entertainment by the Gen-X Band in Colors Lounge. There is a business center and five meeting rooms with a capacity to hold 250 occupants. Hotel Royal Penang is happy to make special arrangements for families with options like the Children’s Meal Plan or Family Plans.
"Love it!will be back here definitely"
December 17, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Hotel Royal Penang
every time i come to penang i always opt for this hotel. the staff is very friendly except one in the coffee house during breakfast time. however during my recent trip i can smell durian from the mini bar in my room. as far that i know we are not allowed to bring in smelly fruit like durian to hotel right? however overall i found out that this hotel is value for money. maybe there are certain thing like pool can be refurbish in order to attract more family travellers.
Not satisfactory ”
Checked in at 6 pm receptionist told room nt ready. Came back 7.50pm room still not ready!!! And i booked double bed room end up change to single bed room due to room not ready. Super disappointed with the service. This is the first time encounter with such issue in a hotel stay.
The hotel has poor ventilation. Entering the hotel lobby is already a bad experience with bad stench up to the room. General Cleanliness is poor
Affordable and Good location”
Pros : ample car park, porch car park provided with rm20 per entry, good service from bellboy, good location, comfortable room, nice swimming pool Cons : requested for room service but waited for 4hours until room service came, aircond not cool bcos the temp can only goes to 25 max.
Almost perfect :)”
Very clean. All well equipped. Just that during my stay in room 1508, when i turn the water on (both the shower and the bath tub water tap), water came out from both ways. Not affecting any of our comfort but it sure wastes a lot of water. Please get the maintenance to fix it. Next, the noise insulation could improve a bit more because even though my room is on 15th floor, i can still hear vehicle sounds even all windows are properly shut. Bed, pillows and blanket are awesome. TV channel ok quite number of channels to choose from however the receiver could be improve so that you can get rid of those flickers on the screen. No harm to give a 9/10 for my stay. :)
Join Single bed as big bed. ”
Overall are good except I am asking for big bed, they give 2 single bed and join together.
Overall everything is good except car park, need to improve. ”
Front office to provide more info to the guest upon check in. At first, we taught car park need to pay although we're staying at the hotel. We discover is free after saw the notice. Besides that, no lift available either from/to car park . Some more no trolley provided at car park & the area quite scary.
Hotel too old”
Room too old. Not value to money. It should based on RM110/nigh.
Reasonable facility ”
I Always stay in the hotel for almosr 4 years now during my business trip. but now that they change the parking system, I feel it's really inconvenience to verify the tickets every time going out.
everything is good , Giant supermarket next door, eateries just few walks away. komtar , macalister road 15 minutes wak. Bus stop just in front of the hotel. This was my second stay, will come back again
Its an old hotel, though location is good, but the facilities were under par.
Very good service”
Big room,comfy bed,good breakfast..very good counter service eventhough we check-in pretty late..definitely staying here again next time
check-in was smooth and fuss-free. the temp in the room was not cold even though the temp of the air-con was set to the lowest. there were water leakage from the sink in the bathroom. breakfast was average.
I dont know what went wrong.”
Most of the things about our stay were bad. Except for one staff, I think Nirosha was her name. She was the only thing I want to remember about the stay. Who would want to remember the ridiculing receptionist, the burned out lamps, the malfunctioning shower, and the leaked aircond? It was beyond complaining. Hope the management can do better maintaining the facilities.
Excellent service / facilities”
Excellent value for money hotel. Quite near Jalan Penang street, Komtar etc. (almost walkable). Very good Indian restaurant "Passions of Kerala", a few mins away. All the attractions in georgetown are very near. However, Batu Ferringhi beach / Spice Garden is a bit far (around 12 kms). The breakfast was excellent, with variety of foods. I used the gym on all the 3 days. Swimming pool is good, though a bit small. Room has all the amenities like iron, dryer, coffee / tea , hot water kettle, hangers etc. The staff at the reception were very cordial in giving information about the tourist attractions. Fully carpeted hotel.
We have stay at this hotel 3 days 2 nights, overall is a pleasant stay. The hotel is located at georgetown and what is the best are near from shops, you can find restaurant , coffee shop near by. And the best is the small mall next to this hotel which you can find any things in. Ok now i will describe about this hotel. Overall i sastified with their service . Food is ok and dining hall very comfortable . For the bedroom, its very spacious with basic appliance. They provide TV, fridge, safety box, hair dryer, clothing iron. Even the building looks old design but inner its style. My only concern is about the cleanliness in bathroom. I still can see moss at their basin and water closet. Its ok if its old design but for me clean is must! Also my basin is leakage , evertime i used it i fell uncomfy with water at my feet. Also, we got dirty mug , but lucky the night shift housekeeping help me to change it . Many thanks aunty! My advise is you all can upgrade the way from lobby hotel to car park because its little creepy to walking there. Overall i sastified with this hotel
Value for money”
Smooth check in during weekdays with kind assistance by front desk. Room was nice with comfortable bed and good amenities. All facilities working in good order. Location was good near quite to shopping mall. Room service was good with generous portion of food. Free parking provided with easy arrangement. All was nice except experience black out for about 30 minutes.
The staff was friendly and courteous..”
The buffet breakfast we're not so good as they served the same food for all dishes...I would like to give credit to their demi chef named nashahar anas who very helpful and entertain me while I'm having my lunch and dinner at coffee house