Hotel Royal Penang
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7.1
Very good
34.6% this month
/10
(6894 reviews)See what guests said
See map
7.6
Very good
Location rating score
Very good location - 0 meters from city center
Popular neighborhood
Parking
FREE
  • Penang Plaza30 m
  • New World Park240 m
  • Penang New World Park250 m
  • Equator Academy of Art350 m
  • The One Academy Penang370 m
  • Australian Consulate General380 m
  • Citibank Penang400 m
  • KDU College Penang410 m
  • Penang Christian Cemetery410 m
  • Consulate General of Finland420 m
  • Free Wi-Fi

    Hotel Royal Penang

    3 Jalan Larut, Georgetown, Penang, Malaysia, 10050 - See map
    "Nice Hotel, good location and very friendly staf and helpful."
    zulaika - December 4, 2018
    Exceptional reputation
    Recommended by 82% of guests
    Very good comfort
    7.1 room quality and comfort
    • Airport transfer

    • Located in heart of Penang

    • Free Wi-Fi in all rooms!

    • Steamroom

    • Air conditioning

    This property is in high demand!

    Booked 109 times | 24 travelers are looking at this property right now

    Property ranking|Compared to 4,072 Penang properties
    See all rankings
    Room comfort score
    7.1/10
    Room size
    42 sqm.
    Cheapest price score
    Location score
    7.6/10
    Better than
    95
    %
    of Penang properties
    Bigger than
    94
    %
    of Penang properties
    Better than
    93
    %
    of Penang properties
    Better than
    92
    %
    of Penang properties
    Value for money7.3
    Location rating7.6
    Nearest airportPenang International Airport (PEN)
    Distance to airport15.8 km

    Rooms available at Hotel Royal Penang

    Family Room
    Family Room
    ...
    • Room size: 50 m²/538 ft²
    • City view
    Enter dates to see prices
    Premier Deluxe
    Premier Deluxe
    ...
    • Room size: 37 m²/398 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 54 m²/581 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Apartment Suite
    Apartment Suite
    ...
    • Room size: 70 m²/753 ft²
    • Partial ocean view
    • 1 double bed
    Enter dates to see prices
    Premium Double Room
    Premium Double Room
    ...
    • Room size: 35 m²/377 ft²
    • Shower and bathtub
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Single Superior
    Single Superior
    ...
      Enter dates to see prices
      Suite
      Suite
      ...
      • Separate shower/bathtub
      Enter dates to see prices
      Suite
      Suite
      ...
      • Separate shower/bathtub
      Enter dates to see prices

      What people love about Hotel Royal Penang

      • 8.0
        Very good
        Location

        "It a good location, nearby got hawker center"

        NG

        |

        December 20, 2018

      • 8.0
        Very good
        Location

        "Good location to stay for visitors"

        Azmi

        |

        September 23, 2018

      • 10.0
        Exceptional
        Staff 

        "Value for money, friendly staff"

        Samantha

        |

        November 17, 2018

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      More about Hotel Royal Penang

      More about Hotel Royal Penang

      5.2
      Review score

      "Overall the hotel staff were very friendly and helpful."

      Sue H.

      |

      December 21, 2018

      An overview

      Show less

      What they offer

      10.0
      Exceptional

      "Love it!will be back here definitely"

      Nur F.

      |

      December 17, 2018

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      Asian
      Halal

      Restaurants on site

      Grove Brasserie
      Cuisine:International, Local
      Menu:Buffet, A-la-carte

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

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      Reviews of Hotel Royal Penang from real guests

      Overall rating
      7.1
      Very good
      From 8610 reviews
      Provided by verified guests of
      Agoda Reviews (6894)Booking.com Reviews (1259)
      Rating via Agoda7.1
      /
      10
      Very good
      34.6% this month
      Cleanliness7.0
      Facilities7.0
      Location7.6
      Room comfort and quality7.1
      Service7.1
      Value for money7.3
      High score for Penang
      Rating
      9+ Exceptional (474)
      8-9 Excellent (662)
      7-8 Very Good (1650)
      6-7 Good (1182)
      <6 Below Expectation (1549)
      Time of the year
      Mar - May (1225)
      Jun - Aug (1198)
      Sep - Nov (1323)
      Dec - Feb (1771)
      All guests (6894)
      All room types
      All languages
      Showing 5517 verified guest comments
      12345
      8.0
      Excellent
      Irna from Malaysia
      Family with young children
      Superior
      Stayed 2 nights in June, 2019

      Very good”

      every time i come to penang i always opt for this hotel. the staff is very friendly except one in the coffee house during breakfast time. however during my recent trip i can smell durian from the mini bar in my room. as far that i know we are not allowed to bring in smelly fruit like durian to hotel right? however overall i found out that this hotel is value for money. maybe there are certain thing like pool can be refurbish in order to attract more family travellers.

      Reviewed July 02, 2019
      4.4
      meng from Malaysia
      Group
      Superior
      Stayed 2 nights in July, 2019

      Not satisfactory ”

      Checked in at 6 pm receptionist told room nt ready. Came back 7.50pm room still not ready!!! And i booked double bed room end up change to single bed room due to room not ready. Super disappointed with the service. This is the first time encounter with such issue in a hotel stay.

      Reviewed July 23, 2019
      3.6
      Olivia
      Business traveler
      Superior
      Stayed 1 night in July, 2019

      Acceptable”

      The hotel has poor ventilation. Entering the hotel lobby is already a bad experience with bad stench up to the room. General Cleanliness is poor

      Reviewed July 23, 2019
      9.2
      Exceptional
      izana from Malaysia
      Family with young children
      Superior
      Stayed 2 nights in June, 2019

      Affordable and Good location”

      Pros : ample car park, porch car park provided with rm20 per entry, good service from bellboy, good location, comfortable room, nice swimming pool Cons : requested for room service but waited for 4hours until room service came, aircond not cool bcos the temp can only goes to 25 max.

      Reviewed June 11, 2019
      10.0
      Exceptional
      Alfian from Malaysia
      Family with young children
      Superior
      Stayed 2 nights in May, 2019

      Almost perfect :)”

      Very clean. All well equipped. Just that during my stay in room 1508, when i turn the water on (both the shower and the bath tub water tap), water came out from both ways. Not affecting any of our comfort but it sure wastes a lot of water. Please get the maintenance to fix it. Next, the noise insulation could improve a bit more because even though my room is on 15th floor, i can still hear vehicle sounds even all windows are properly shut. Bed, pillows and blanket are awesome. TV channel ok quite number of channels to choose from however the receiver could be improve so that you can get rid of those flickers on the screen. No harm to give a 9/10 for my stay. :)

      Reviewed May 19, 2019
      6.4
      Good
      Chee from Malaysia
      Business traveler
      Superior
      Stayed 1 night in July, 2019

      Join Single bed as big bed. ”

      Overall are good except I am asking for big bed, they give 2 single bed and join together.

      Reviewed July 22, 2019
      6.4
      Good
      chia from Malaysia
      Family with young children
      Superior
      Stayed 3 nights in June, 2019

      Overall everything is good except car park, need to improve. ”

      Front office to provide more info to the guest upon check in. At first, we taught car park need to pay although we're staying at the hotel. We discover is free after saw the notice. Besides that, no lift available either from/to car park . Some more no trolley provided at car park & the area quite scary.

      Reviewed June 30, 2019
      4.4
      wang from Malaysia
      Business traveler
      Superior
      Stayed 2 nights in July, 2019

      Hotel too old”

      Room too old. Not value to money. It should based on RM110/nigh.

      Reviewed July 20, 2019
      8.8
      Excellent
      Dr from Malaysia
      Business traveler
      Deluxe
      Stayed 3 nights in June, 2019

      Reasonable facility ”

      I Always stay in the hotel for almosr 4 years now during my business trip. but now that they change the parking system, I feel it's really inconvenience to verify the tickets every time going out.

      Reviewed July 17, 2019
      10.0
      Exceptional
      hendra from Indonesia
      Family with young children
      Superior
      Stayed 4 nights in February, 2019

      Exceptional”

      everything is good , Giant supermarket next door, eateries just few walks away. komtar , macalister road 15 minutes wak. Bus stop just in front of the hotel. This was my second stay, will come back again

      Reviewed April 18, 2019
      2.8
      azureen from Malaysia
      Family with teens
      Deluxe
      Stayed 1 night in July, 2019

      Acceptable”

      Lousy

      Reviewed July 16, 2019
      6.0
      Adam from Malaysia
      Business traveler
      Deluxe
      Stayed 4 nights in June, 2019

      Old hotel”

      Its an old hotel, though location is good, but the facilities were under par.

      Reviewed July 15, 2019
      10.0
      Exceptional
      Shikin from Malaysia
      Family with young children
      Superior
      Stayed 2 nights in June, 2019

      Very good service”

      Big room,comfy bed,good breakfast..very good counter service eventhough we check-in pretty late..definitely staying here again next time

      Reviewed July 08, 2019
      8.8
      Excellent
      Mohamad from Malaysia
      Couple
      Superior
      Stayed 2 nights in June, 2019

      Great location”

      Nice hotel

      Reviewed July 04, 2019
      7.6
      Very good
      Jiong from Singapore
      Couple
      Superior
      Stayed 3 nights in June, 2019

      Very good”

      check-in was smooth and fuss-free. the temp in the room was not cold even though the temp of the air-con was set to the lowest. there were water leakage from the sink in the bathroom. breakfast was average.

      Reviewed June 26, 2019
      4.4
      Syed from Malaysia
      Family with young children
      Premier Deluxe
      Stayed 1 night in June, 2019

      I dont know what went wrong.”

      Most of the things about our stay were bad. Except for one staff, I think Nirosha was her name. She was the only thing I want to remember about the stay. Who would want to remember the ridiculing receptionist, the burned out lamps, the malfunctioning shower, and the leaked aircond? It was beyond complaining. Hope the management can do better maintaining the facilities.

      Reviewed June 11, 2019
      10.0
      Exceptional
      Rohit from Singapore
      Family with young children
      Superior
      Stayed 3 nights in May, 2019

      Excellent service / facilities”

      Excellent value for money hotel. Quite near Jalan Penang street, Komtar etc. (almost walkable). Very good Indian restaurant "Passions of Kerala", a few mins away. All the attractions in georgetown are very near. However, Batu Ferringhi beach / Spice Garden is a bit far (around 12 kms). The breakfast was excellent, with variety of foods. I used the gym on all the 3 days. Swimming pool is good, though a bit small. Room has all the amenities like iron, dryer, coffee / tea , hot water kettle, hangers etc. The staff at the reception were very cordial in giving information about the tourist attractions. Fully carpeted hotel.

      Reviewed May 29, 2019
      6.8
      Good
      AZMI from Malaysia
      Group
      Superior
      Stayed 2 nights in May, 2019

      Pleasant stay”

      We have stay at this hotel 3 days 2 nights, overall is a pleasant stay. The hotel is located at georgetown and what is the best are near from shops, you can find restaurant , coffee shop near by. And the best is the small mall next to this hotel which you can find any things in. Ok now i will describe about this hotel. Overall i sastified with their service . Food is ok and dining hall very comfortable . For the bedroom, its very spacious with basic appliance. They provide TV, fridge, safety box, hair dryer, clothing iron. Even the building looks old design but inner its style. My only concern is about the cleanliness in bathroom. I still can see moss at their basin and water closet. Its ok if its old design but for me clean is must! Also my basin is leakage , evertime i used it i fell uncomfy with water at my feet. Also, we got dirty mug , but lucky the night shift housekeeping help me to change it . Many thanks aunty! My advise is you all can upgrade the way from lobby hotel to car park because its little creepy to walking there. Overall i sastified with this hotel

      Reviewed May 04, 2019
      8.0
      Excellent
      MOHD from Malaysia
      Couple
      Superior
      Stayed 1 night in January, 2019

      Value for money”

      Smooth check in during weekdays with kind assistance by front desk. Room was nice with comfortable bed and good amenities. All facilities working in good order. Location was good near quite to shopping mall. Room service was good with generous portion of food. Free parking provided with easy arrangement. All was nice except experience black out for about 30 minutes.

      Reviewed February 01, 2019
      8.8
      Excellent
      shahrul from Malaysia
      Solo traveler
      Superior
      Stayed 2 nights in December, 2018

      The staff was friendly and courteous..”

      The buffet breakfast we're not so good as they served the same food for all dishes...I would like to give credit to their demi chef named nashahar anas who very helpful and entertain me while I'm having my lunch and dinner at coffee house

      Reviewed December 14, 2018
      12345
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      Hotel Royal Penang
      |Very good 7.1
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      • Very good location
      • The Camera Museum
      • Komtar Bus Terminal is within 1.02 km