Hotel Sinclairs Retreat Ooty
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7.0
Very good
/10
(215 reviews)See what guests said
See map
8.0
Excellent
Location rating score
Excellent location
Parking
FREE
  • Doddabetta Tea Factory310 m
  • Saraswathi Mani Hospital1 km
  • Charing Cross Bus Stop1.08 km
  • Charing Cross post office1.17 km
  • Rose Garden1.25 km
  • Moddy's Chocolates1.32 km
  • Tibetan Market1.34 km
  • Ketti Valley View1.35 km
  • Diyanamyam Mutt1.35 km
  • Centenary Rose Park1.38 km
  • Free Wi-Fi

    Hotel Sinclairs Retreat Ooty

    Gorishola Road, Near Tea Factory, Doddabetta, Ooty, India, 643001 - See map
    "Pros - location was good, away from city hustle bustle, view was beautiful from grounds Breakfast spread was decent."
    SHEEBA - December 30, 2018
    Very good service
    7.1 rating for service
    Good cleanliness
    6.8 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Blackout curtains

    • Room service [24-hour]

    6 travelers are looking at this property right now

    Book now before it's too late!

    Property ranking|Compared to 1,557 Ooty properties
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    Room comfort score
    6.7/10
    Location score
    8.0/10
    Service score
    7.1/10
    Cleanliness score
    6.8/10
    Better than
    98
    %
    of Ooty properties
    Better than
    97
    %
    of Ooty properties
    Better than
    97
    %
    of Ooty properties
    Better than
    97
    %
    of Ooty properties
    Value for money6.4
    Distance to city center4 km
    Location rating8.0
    Nearest airportCoimbatore International Airport (CJB)
    Distance to airport54.6 km

    Rooms available at Hotel Sinclairs Retreat Ooty

    Villa - 3-Bedroom
    Villa - 3-Bedroom
    ...
    • Room size: 226 m²/2433 ft²
    • City view
    • 1 double bed
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    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 47 m²/506 ft²
    • Mountain view
    • 1 king bed
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    Premier Room
    Premier Room
    ...
    • Room size: 22 m²/237 ft²
    • Garden view
    • 2 single beds or 1 queen be...
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 20 m²/215 ft²
    • Mountain view
    • 2 single beds or 1 double b...
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    Nilgiri Suite
    Nilgiri Suite
    ...
    • Room size: 63 m²/678 ft²
    • Park view
    • 1 double bed and 1 sofa bed
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    Superior  Double Room
    Superior Double Room
    ...
    • Room size: 32 m²/344 ft²
    • Park view
    • 1 queen bed
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    Standard Room
    Standard Room
    ...
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      Premium Single
      Premium Single
      ...
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        Luxury Suite Shared Bed
        Luxury Suite Shared Bed
        ...
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          Deluxe Single
          Deluxe Single
          ...
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            What people love about Hotel Sinclairs Retreat Ooty

            • 9.6
              Exceptional
              Cleanliness

              "Pros: the hotel is clean, good hospitality."

              Jennifer

              |

              February 5, 2017

            • 8.4
              Excellent

              "The view we had from our room was amazing."

              Ruchika

              |

              December 6, 2018

            • 7.2
              Very good
              Staff 

              "The staff - courteous, ever ready to help."

              Dilip

              |

              December 29, 2016

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            More about Hotel Sinclairs Retreat Ooty

            More about Hotel Sinclairs Retreat Ooty

            6.0
            Review score

            "Great location, nice surrounds and good basic structure of h..."

            Geoffrey

            |

            December 5, 2017

            An overview

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            What they offer

            10.0
            Exceptional
            Staff 

            "The hotel staff was very welcoming and kind."

            Sandeep

            |

            July 31, 2018

            View all reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Food and dining

            Breakfast options

            American
            Asian
            Continental

            Restaurants on site

            Restaurant
            Cuisine:Chinese, Indian
            Menu:Buffet

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

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            Reviews of Hotel Sinclairs Retreat Ooty from real guests

            Overall rating
            6.9
            Good
            From 677 reviews
            Provided by verified guests of
            Agoda Reviews (215)Booking.com Reviews (100)
            Rating via Agoda7.0
            /
            10
            Cleanliness6.8
            Facilities6.6
            Location8.0
            Room comfort and quality6.7
            Service7.1
            Value for money6.4
            High score for Ooty
            Rating
            9+ Exceptional (23)
            8-9 Excellent (18)
            7-8 Very Good (32)
            6-7 Good (18)
            <6 Below Expectation (50)
            Time of the year
            Mar - May (40)
            Jun - Aug (33)
            Sep - Nov (31)
            Dec - Feb (37)
            All guests (215)
            All room types
            All languages

            Show reviews that mention 

            Showing 141 verified guest comments
            12345
            9.2
            Exceptional
            SHALINI from India
            Couple
            Premier Room
            Stayed 1 night in July, 2019

            Good stay”

            Sony is the soul of this place. Very kind and accommodative . The reception and common areas have amazing views. I wish rooms also had the views of mountains

            Reviewed July 25, 2019
            2.8
            shakti from India
            Family with teens
            Deluxe Room
            Stayed 3 nights in July, 2019

            The worst experience of being in a hotel, decided to leave one day earlier for the same cause”

            Very nice and dirty, food is horrible

            Reviewed July 16, 2019
            8.8
            Excellent
            Prakash from India
            Family with young children
            Deluxe Room
            Stayed 3 nights in June, 2019

            Great stay and hotel location is at certain height where complete view of city is possible..”

            Good hotel and definitely want to visit again...

            Reviewed June 27, 2019
            10.0
            Exceptional
            Sandeep from United Arab Emirates
            Family with young children
            Deluxe Room
            Stayed 2 nights in July, 2018

            Excellent service”

            Stayed there with family, it was our 1st time in Ooty and each member of the family enjoyed the hospitality. The hotel staff was very welcoming and kind. Partha (restaurant manager) along with his staff was very grateful to decorate our dinner tables. Location: Amazing views to the valley, very picturesque Food: yummy... the Chef cooked amazing dishes n even accepted our request to prepare off the menu items. Staff: there are many interns working in the hotel who come from various backgrounds. It was nice to see the youngsters who are serious about the hospitality sector and extend all possible help to make the guests stay memorable. Will definitely stay there on our next visit. Recommended to enjoy a great hospitality!

            Reviewed July 31, 2018
            9.6
            Exceptional
            Jennifer from China
            Solo traveler
            Deluxe Room
            Stayed 1 night in February, 2017

            Good hospitality, very nice garden and great views of ooty”

            Pros: the hotel is clean, good hospitality. They offered heater at night since at night it would be as cold as 9'c in ooty. I've enjoyed the tea in the cafe which you can see the global view of ooty and remember don't miss the sunset which is so romantic there!

            Reviewed February 05, 2017
            9.3
            Exceptional
            SENTHIL from India
            Family with young children
            Deluxe Room
            Stayed 1 night in November, 2013

            Hotel made the trip comfortable and satisfied”

            Location,maintainence and service

            Location,clean rooms& bed,fabulous indoor activities,good restaurant and excellent service in all aspects..Toilets were small but well designed with all features..Overall stay will make me(us) visit again..Thank u Sinclairs,Ooty:)

            Reviewed November 19, 2013
            4.0
            Rolo from United Kingdom
            Family with young children
            Deluxe Room
            Stayed 1 night in June, 2019

            Great location and architecture, hopeless maintenance....”

            Hotel is an architectural beauty (20+ years ago) with great views, but suffers from poor maintenance and lack of modernization. Toilets were leaking water, the gym room and spa was horrendously maintained (water leaking from the roof, no equipment, no working lights etc)....Staff dont understand anything but Hindi (irrespective of the hotel being in Tamil Nadu). Maybe eh owners need to visit their property more frequently....

            Reviewed June 17, 2019
            6.4
            Good
            Pankaj from India
            Family with teens
            Premier Room
            Stayed 2 nights in June, 2019

            Not worth the Money spent”

            The Rooms are old and not so clean. The play area is absolutely shabby and stinking. The food is good but the banquet where its served is not at all good. Its overly priced and not at all recommended. Try some good hotels in Coonoor instead

            Reviewed June 05, 2019
            6.4
            Good
            Seema from India
            Couple
            Deluxe Room
            Stayed 2 nights in May, 2019

            Expensive for the money that they charge”

            The hotel is away from main market, so you have to travel a lot every time to go to market. I had explicitly told about giving a quiet room to us but their senior reservation manager didn't take note of that and gave us a room below their utensils cleaning unit. There was lot of noise till late night. I had to tell reception about it and then they changed my room. But allotting us that when I had demanded quiet room is irresponsible. My room amenities include slippers and hair dryer on website, but wasn't actually there. There was no disposal bag for sanitary napkins in premium hotel! Room and washroom is very congested. Their reception, dining room and cleaning staff is friendly and cooperative though! One of their managers must be a Bengali. That guy was affectionately speaking to only Bengali travellers. May be people like us didn't matter to him! Stay here only if you want the satisfaction of having stayed in hotel wit brand name, else find another one. You may have ample choices

            Reviewed June 01, 2019
            5.2
            Nazneen from Bangladesh
            Group
            Deluxe Suite
            Stayed 2 nights in December, 2018

            Over priced”

            Air condition was turned off every day at the middle of the night--caused sleep disruption. Bed was making noises. New year party could be improved more. Food was good. Hotel car was expensive and there were some hidden costs.

            Reviewed February 03, 2019
            9.2
            Exceptional
            M from India
            Family with young children
            Deluxe Room
            Stayed 2 nights in January, 2019

            Overall enjoyed. I recommend others to visit this hotel. ”

            Pros: Hotel exterior is simply amazing. Breakfast was too good Staffs were co-operative Cons: Not really Cons. I would rather say minor issues room fixtures were not well maintained. was looking like old. Part of the curtain was torn Exhaust fan was not working

            Reviewed January 15, 2019
            8.4
            Excellent
            Ruchika from India
            Couple
            Premier Room
            Stayed 3 nights in November, 2018

            Comfortable and good stay”

            The hotel is at a good location. Not too far from the city centre. They hotel has a beautiful garden and open sitting area. However, it’s not utilised well. The rooms are comfortable. The view we had from our room was amazing. The food at the hotel tastes good. The staff is courteous. So overall a good experience and stay ...

            Reviewed December 06, 2018
            7.2
            Very good
            Ajay from India
            Couple
            Deluxe Suite
            Stayed 7 nights in March, 2019

            A 50- 50 Recommendation”

            Sinclair's location is all thumbs up, is nice. The ambience is awesome. The staff is really co-operative. The food quality and the service is good. Suggestions- 1. The food menu. Only North Indian food is served throughout the day except breakfast. No variety or option. You are a 4 star hotel and you get guests from all over India. The menu should be diversified, cannot have heavy food for the whole day. 2. The Wifi - we have to keep asking for wifi credentials as it was valid for 6 hrs only. Again it's a 4 star hotel, the wifi access should be more convenient.

            Reviewed March 29, 2019
            10.0
            Exceptional
            ONKAR from India
            Couple
            Deluxe Room
            Stayed 1 night in May, 2019

            Best hotel in ooty”

            Beautiful place to stay.would like to visit again for long holidays.

            Reviewed May 23, 2019
            6.8
            Good
            Rubela from India
            Family with young children
            Deluxe Room
            Stayed 3 nights in June, 2018

            Front Desk Reception was terrible”

            Had it not been the less than courteous reception at the front-desk , I might have recommended this place to folks looking for a decent place to stay in Ooty (on a budget). The location is superb (slightly isolated) and has a beautiful lookout /vista of the Nilgiris . The property is in need of a face-lift and they absolutely need to address the ventilation in the rooms. Since the room are not air-conditioned , the only way to ventilate the room is by opening the windows. Sheets and towels are threadbare and should be replaced, definitely not what I was expecting from a "starred" property.

            Reviewed July 02, 2018
            5.2
            Mari from Singapore
            Couple
            Deluxe Room
            Stayed 5 nights in December, 2017

            Not Comfortable Stay”

            Generally all staff were very polite and forthcoming especially managers at front desk and could converse in English . I can’t say the same for housekeeping and F&B staff s, was given the impression by these staff that the hotel was more catered for Hindi speaking guests . Bed was very uncomfortable and shaky . Stayed in this hotel for 5 nights and at least for 3 nights were bitten by some micro insects in between sheets in the middle of the night and thus had a very bad sleep and if your partners toss and turns, the bed will become very shaky and wake the other person up . Linens were stained even after they were replaced and cleanliness was zero , especially at the housekeeping side .

            Reviewed December 27, 2017
            8.4
            Excellent
            Harish from India
            Family with young children
            Deluxe Room
            Stayed 3 nights in November, 2017

            very good place a for a family vacation in Ooty”

            it was a very pleasant experience, we had very good time staying there. Nice Hotel with good amenities. easy to locate on map. situated on top of hill. very good view from the hotel. food was very tasty, good options to choose from. buffet breakfast was very good. Staff were extremely nice & courteous.

            Reviewed November 30, 2017
            10.0
            Exceptional
            RT from India
            Couple
            Deluxe Room
            Stayed 1 night in April, 2017

            SINCLAIRS A TREAT FOR YOU TO ENJOY”

            Good : 1. Excellent hotel location on top of ooty with very good View. 2. Breakfast is superb really worth the Money (Cornflakes, juice, Idli, poori, pongal, bread, boiled egg, omlet, fruits, coffee/Tea. 3. Rooms are very good (Medium size), Bathroom very good(Medium size). 4. Heaters Provided on request(No extra charges) & No Air conditioner as its really cool 5. Garden Area is very good. Bad: 1. Wifi provided only for 6hrs from the time we login to wifi, only for one phone wifi will be provided. 2. No Swimming Pool

            Reviewed May 02, 2017
            9.6
            Exceptional
            Mansoor from India
            Family with young children
            Deluxe Room
            Stayed 2 nights in March, 2017

            Excellent location and enjoyable family stay”

            Had stayed for 2 nights here on a family trip. Hotel is located on a hill top and Is at walkable distance from the tea factory and about 10mins drive by car to boat house. As its on a hill, this isn't in the heart of city type hotel with small roads and congested traffic which is what I had wanted and you get a very nice view from the garden especially during night with all the lights in ooty. Also the hotel staff is very helpful and there is car parking facility in the premises. Lobby area and large garden are their plus points and they also have a kids indoor play area where you can let your kids alone to play on their own without any fears. The play area also has a good badminton court, TT table, Snooker, chess, carrom and also a cardio gym with sauna. The rooms and bathrooms were clean. The restaurant food was OK, but if you're a hardcore tandoori chicken person and want a large variety of food, best to eat out as the hotel does not provide tandoori items. We had ordered some parathas, Chinese chicken and daal which were good. Breakfast options were decently good , specifically liked the puri and sambar. Overall a good place to stay on a family trip and excellent value for money for the 3500/- per night room that I had stayed in👍

            Reviewed April 05, 2017
            10.0
            Exceptional
            Jayanta from India
            Family with young children
            Deluxe Room
            Stayed 4 nights in January, 2017

            Excellent Experience”

            The Hotel is filled with good souls and energetic personnel. Great hospitality , , Great Food, quality persons monitoring the operation. Just need to pump up the Bar and Bar management service.Truly five star , the missing pool can compensated by affection and care .

            Reviewed January 30, 2017
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            Hotel Sinclairs Retreat Ooty
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            • Excellent location
            • Rose Garden
            • Charing Cross Bus Stop is within 1.08 km