Hotel Suisse
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 Hotel Suisse
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7.8
Very good
/10
(476 reviews)See what guests said
See map
8.7
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Honorary Consulate of Romania80 m
  • Lakeside Adventist Hospital230 m
  • Malwatte Maha Vihara240 m
  • Kandyan Art Association300 m
  • Pothgul Viharaya310 m
  • Rajanima Craft340 m
  • Kandyan Art Association & Cultural Centre350 m
  • Buddhist Publication Society350 m
  • Friends of the British Garrison Cemetery Museum440 m
  • Wedamedura Ayurveda470 m
  • Free Wi-Fi

    Hotel Suisse

    30 Sangarraja Mawatha P.O Box 13, Kandy Lake Front, Kandy, Sri Lanka, - See map
    "Excellent Staff!!"
    sandya - August 14, 2018
    Very good comfort
    7.8 room quality and comfort
    Very good service
    7.8 rating for service
    • Airport transfer

    • Located in heart of Kandy

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    This property is in high demand!

    Booked 10 times

    Property ranking|Compared to 2,631 Kandy properties
    See all rankings
    Location score
    8.7/10
    Cheapest price score
    Room comfort score
    7.8/10
    Value for money score
    7.6/10
    Better than
    99
    %
    of Kandy properties
    Better than
    98
    %
    of Kandy properties
    Better than
    97
    %
    of Kandy properties
    Better than
    95
    %
    of Kandy properties
    Value for money7.5
    Location rating8.7
    Nearest airportSigiriya Airport (GIU)
    Distance to airport74.7 km

    Rooms available at Hotel Suisse

    7.8
    Very good
    Room comfort & quality
    Suites
    Suites
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Super Deluxe
    Super Deluxe
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 double bed
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    Suite with Terrace
    Suite with Terrace
    ...
    • Room size: 60 m²/646 ft²
    • 1 king bed or 1 sofa bed
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    Standard Room
    Standard Room
    ...
    • Room size: 36 m²/388 ft²
    • Garden view
    • 1 double bed
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    Standard
    Standard
    ...
    • Room size: 30 m²/323 ft²
    • City view
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    Single room - De Luxe
    Single room - De Luxe
    ...
    • Balcony/terrace
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    Twin/Double room - Luxury
    Twin/Double room - Luxury
    ...
    • Balcony/terrace
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    Deluxe Room
    Deluxe Room
    ...
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      Double Superior
      Double Superior
      ...
      • Balcony/terrace
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      Standard Single Room
      Standard Single Room
      ...
      • Balcony/terrace
      Enter dates to see prices

      What people love about Hotel Suisse

      • 9.2
        Exceptional
        Staff 

        "I'm really impressed with the counter staff very welcoming and supportive."

        chaminda

        |

        December 4, 2017

      • 9.3
        Exceptional

        "Wonderful experience for family and kids in Kandy."

        Lasith

        |

        January 20, 2016

      • 8.4
        Excellent

        "It was a nice stay where you feel the history."

        Misao

        |

        June 14, 2018

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      More about Hotel Suisse

      More about Hotel Suisse

      10.0
      Exceptional

      "The best was the staff, everyone was so friendly and were al..."

      Jacqui

      |

      January 6, 2017

      An overview

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      What they offer

      9.2
      Exceptional
      Spaciousness

      "The rooms are big and has everything you expect from a top S..."

      chaminda

      |

      December 4, 2017

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      Asian
      Vegetarian

      Restaurants on site

      Grand Ballroom
      Cuisine:American, Asian, British
      Menu:Buffet, A-la-carte

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of Hotel Suisse from real guests

      Overall rating
      7.5
      Very good
      From 1777 reviews
      Provided by verified guests of
      Agoda Reviews (476)Booking.com Reviews (545)
      Rating via Agoda7.8
      /
      10
      Cleanliness7.7
      Facilities7.2
      Location8.7
      Room comfort and quality7.8
      Service7.8
      Value for money7.5
      High score for Kandy
      Rating
      9+ Exceptional (98)
      8-9 Excellent (94)
      7-8 Very Good (117)
      6-7 Good (61)
      <6 Below Expectation (67)
      Time of the year
      Mar - May (92)
      Jun - Aug (127)
      Sep - Nov (87)
      Dec - Feb (131)
      All guests (476)
      All room types
      All languages

      Show reviews that mention 

      Showing 437 verified guest comments
      12345
      10.0
      Exceptional
      Jen from Australia
      Solo traveler
      Standard Room
      Stayed 1 night in September, 2018

      Grandeur”

      At the top end of the lake this a peaceful haven away from the noise. Lovely colonial charm the room was fantastic. I wish I could have stayed longer. Easy to walk into town as well as the temple. Would highly recommend

      Reviewed September 20, 2018
      10.0
      Exceptional
      Rachel from Vietnam
      Family with teens
      Standard Room
      Stayed 4 nights in June, 2018

      Lovely place to stay”

      Beautiful old hotel on the edge of the lake. The rooms were large and felt modern but the hotel itself is full of history. The service was outstanding and they could not do enough to help us. The restaurant service for breakfast and evening meal was especially good and the staff were very attentive. We will definitely stay here again.

      Reviewed June 30, 2018
      9.6
      Exceptional
      Jen from Australia
      Solo traveler
      Standard Room
      Stayed 3 nights in September, 2017

      Old world charm”

      Big clean rooms full of charm. A little tired but that was part of this charm! A great swimming pool the cool off by. Great location but I would not have wanted to pay more than my discounted rate. Ate outside at every meal

      Reviewed September 17, 2017
      8.3
      Excellent
      Lakshmi from Sri Lanka
      Group
      Standard Room
      Stayed 1 night in March, 2016

      Good Hotel for a short stay”

      Location,Bed Very Comfortable,Staff

      We were a group of five,many elderly people.So booking fourth floor was wrong as lift goes upto third floor only.We had to climb many steps.The Hotel is old but the Rooms were comfortable.Our Bathroom washbasin had a issue the water got clogged.Since We were just staying overnight We did not complain about it.We orderd take away packed Breakfast since We left at 5am.It was excellent with Vegetarian food as We ordered, and so much variety.Reception Staff were very couteous.A very good location in Kandy.It was a pleasant stay.Will stay in this Hotel again.

      Reviewed March 23, 2016
      10.0
      Exceptional
      Dammika from Sri Lanka
      Business traveler
      Super Deluxe
      Stayed 1 night in August, 2014

      5* Customer Service”

      Staff, Personalised attention and Recognition

      This was my 4th stay within 2 weeks and nearly after 14 years. As a hotelier myself, I was overwelmed with the super customer service, attention and recognition given to me. Quality food, Spotless clean rooms and excellent service makes you feel like royalty. Special thank you to all at the Fron Office, housekeeping, Room service and concierge for exceeding my expectations! I will definetly be abck and will always stay at Hotel Suisse on my future visits to Kandy

      Reviewed August 25, 2014
      10.0
      Exceptional
      Dammika from Sri Lanka
      Business traveler
      Super Deluxe
      Stayed 1 night in July, 2014

      Excellent Service and Great Customer Service”

      Rooms, Cleaniness, Curtomer Service and Staff

      This was my second and third stay in 12 years. Myself being a hotelier experienced a Very friendly reception and welcome on arrival, Check-in and Luggage services were promt and efficient. On the first night I had booked a Duluxe Room with Balcony and the room was perfect,clean, guest amenities and a clean comfortable bed. Very clean bathroom and linen. I had my meals from Room service and the food was perfect. Great taste, quality and quantity were just right. The service staff "Dammika" who brought my meal was very professional with excellent Cutomer Service skills which is rare to find todays hospitality world. I was at the Bar and was served by yet another great staff with excellent cutomer service skills (I coudn't ask for his name) but he was the one behid the cocktail table mixing the cocktails and serving the guests. I ordered Western and Sri Lankan breakfast on each day and the food was great and huge. All staff that I came across with during my stay were great from Housekeeping to the Concierge. The second night I stayed in a Standard room as the hotel was full and yet I receieved a great welcome back and had a very comfortable room. I would definetly recommend to all and would stay at Hotel Suisse on my future visits to Kandy.

      Reviewed August 01, 2014
      10.0
      Exceptional
      william from United Kingdom
      Solo traveler
      Super Deluxe
      Stayed 2 nights in July, 2014

      Hotel suisse”

      The decor is wonderful and the bar was a delight to be in,we were lucky to be there when they were doing a bar b q where the tuna was delicious.

      We had a very comfortable stay at Hotel Suisse the breakfast was of good quality and plentiful.we had a good view of the lake and the hills in fronts.All the staff were very friendly and helpful,and the travel agent book us car and driver to Negumbo which was very good.

      Reviewed July 25, 2014
      9.3
      Exceptional
      Kevin from Australia
      Family with young children
      Super Deluxe
      Stayed 3 nights in June, 2014

      Wonderful colonial building enriched in history”

      Large Rooms, Central location, pool, great breakfast

      From the moment we set foot in the Suisse Hotel we knew we had chosen the right place. The beautiful high ceilings, colonial hotel is a gem. The location is just 10 mins walk to the hustle and bustle or a tuk tuk each way is between 100-200 rupees. We had a large room, with a glimpse of the lake, it was spacious and clean. The pool was lovely to cool off. The family of monkeys that came through each morning and afternoon were wonderful to watch through the big colonial windows on our balcony - breakfast was an array of Sri Lankan and Western delights. Truly a must if staying in Kandy. I would not hesitate in staying in this hotel again, it was spot on.

      Reviewed June 24, 2014
      9.0
      Exceptional
      Russell from Australia
      Couple
      Stayed 2 nights in January, 2014

      Old World Atmosphere”

      Location Ambience Service

      This is the perfect place to stay in this World Heritage city - a heritage hotel with tons of 'colonial charm' and right on the Lake in the centre of Kandy. Easy walking along the lake to the centre of town or to the major historical features of the town. They have done a tasteful relatively recent renovation of the rooms with modern bathrooms. Very comfortable beds. The standard rooms a small-ish but it's what you expect and they are obviously at the back of the hotel without lake-views, but that was taken for granted when booking. The buffet dinners and lunches and breakfasts were outstanding. This historic hotel is the perfect accompaniment for your stay in Kandy.

      Reviewed February 05, 2014
      8.0
      Excellent
      Jayantha from United Kingdom
      Couple
      Stayed 3 nights in December, 2013

      Excellent,clean and friendly hotel. ”

      Clenliness,excellent balcony views and freindly staff.

      Speedy and very friendly check-in.Excellent room with balcony providing fantastic view of the Kany Lake.Old-fashioned but large,very clean bedroom with spacious ensuite. Matress needs updating.Friendly and attentive staff including bar staff who made excellent Irish coffee! Breaksfast buffet had both Sri Lankan and western choices; dhal and chicken curry on all three days(no fish),thus suggest, the management looks into this and provides variable choices--I am sure this could be sorted out without much trouble. Christmas/end of term party of a local private school spoilt the relaxing atmosphere in the lobby due to loud and rowdy behaviour of school boys--hope, the management will take some steps to prevent such disturbance to their staying guests in the future. Will recommend this hotel to others.

      Reviewed January 17, 2014
      8.7
      Excellent
      gordon from United Kingdom
      Family with young children
      Stayed 2 nights in December, 2013

      surprisingly nice ”

      comfort room, nice breakfast, friendly staff

      the stay was nice and relaxing. what we liked most was a little things for our infant boy, the swings and see-saw was just the brightest things inside the hotel. our little one loved it and we were happy about that. felt secure and joyful as we spent New Year's Eve inside the restaurant which was obligatory to attend..but it was nice.

      Reviewed January 15, 2014
      8.0
      Excellent
      Jenny from Canada
      Group
      Stayed 1 night in January, 2012

      Colonial hotel with delicious cocktails”

      beautiful architecture with colonial charm

      The hotel is beautiful colonial building with nice gardens and a big dining room, but it definitely needs some refurnishing and new decor to uphold its reputation and to show its potential. At the present state it seems like it had its glorious days but the management is not doing a proper job to let it shine again. Other than that, great service with helpful staff, with nice choice of food at the breakfast buffet, from fresh juice to local specialties like hoppas being make to order, and delicious cocktails from the bar.

      Reviewed January 27, 2012
      8.8
      Excellent
      Nalin from Sri Lanka
      Group
      Standard Room
      Stayed 1 night in April, 2019

      Good Hotel ”

      Good hotel

      Reviewed April 29, 2019
      8.0
      Excellent
      ABDULHAMEED from Saudi Arabia
      Couple
      Standard Room
      Stayed 3 nights in January, 2019

      good ”

      good location clean room

      Reviewed January 28, 2019
      8.0
      Excellent
      Inga from United Kingdom
      Couple
      Standard Room
      Stayed 2 nights in May, 2018

      Nice idea of the colonial style, however the state of the hotel is dissapointing”

      The pictures of this hotel look amazing. I love colonial style hotels. In reality, although we liked the old atmosphere and features of this hotel, however the building itself and the facilities are very old and not maintained. The pool is in dreadful state and the sunbeds are so old they are falling apart. We did not want to risk with the pool. The breakfast was good with a big selection, however again the furniture, cooking equipment is very dated. The hotel does have some charm about it, however it needs a renovation badly!

      Reviewed May 10, 2018
      9.2
      Exceptional
      chaminda from Sri Lanka
      Family with young children
      Standard Room
      Stayed 1 night in December, 2017

      one of the best places in Kandy”

      I'm really impressed with the counter staff very welcoming and supportive. The place is old but must enjoy it as if you are to see the colonial living. just minutes from the Dhalada Maligawa. the rooms are big and has everything you expect from a top Sri Lankan Hotel.

      Reviewed December 04, 2017
      10.0
      Exceptional
      Barbara from Australia
      Solo traveler
      Standard Room
      Stayed 2 nights in September, 2017

      A great stay in this charming character hotel. Value for money and exceptional service. ”

      The hotel building is a little tired because of its age and heritage, but this doesn't detract from value for money and wonderful service from every member of the hotel staff. It is perfectly positioned walking distance from many main attractions including 'the temple of the tooth' and tuk tuk's and transport are arranged quickly and at fair prices. There is variety in the restaurant meals and buffet each day and you are made to feel like an old friend returning home each time you arrive back at the hotel. It is charming and I highly recommend it. Wish I had stayed there on my previous visits to Kandy. Barb : ))

      Reviewed September 27, 2017
      8.4
      Excellent
      Stephen from United Kingdom
      Couple
      Standard Room
      Stayed 2 nights in August, 2017

      Charming colonial hotel, nice staff well positioned just outside the craziness and noise of Kandy.”

      It's a nice 15 minutes walk by the lake into the centre. But a tuk tuk is always on hand to take you there if you need to do the journey quicker. Hotel has a nice unique feel and it was always good to finish the day with a drink in the bar or the terrace looking out across the lake

      Reviewed August 31, 2017
      10.0
      Exceptional
      Jacqui from United Kingdom
      Family with young children
      Standard Room
      Stayed 1 night in January, 2017

      Lovely”

      We stayed here for 2 nights and from the moment we stepped into the hotel to when we left we only have positive things to say. The best was the staff, everyone was so friendly and were always smiling and saying hello to us. They really couldn't do enough and always found time to speak to us. Some parts of the hotel is looking a bit tired but on the whole we really couldn't complain and I would definitely stay here again.

      Reviewed January 06, 2017
      10.0
      Exceptional
      Patricia from United Kingdom
      Couple
      Standard Room
      Stayed 1 night in December, 2016

      Better than ever”

      Our fifth visit here. Last was 2003, but recent upgrades have made this a first class hotel without compromising the old fashioned traditional atmosphere. Well done Hotel Suisse. Completely on top of the game again now!

      Reviewed December 20, 2016
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      Hotel Suisse
      |Very good 7.8
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      • Excellent location
      • British Garrison Cemetery
      • Kandy Railway Station is within 1.31 km