Hotel Urban St Leonards

194 Pacific Highway, Greenwich, North Shore, Sydney, Australia, 2065
Hotel Urban St Leonards
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Superior Balcony Hotel Urban St Leonards
 Hotel Urban St Leonards
Interior view Hotel Urban St Leonards
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8.4
Excellent
/10
(1080 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location
  • The Rocks4.57 km
  • Sydney Opera House4.61 km
  • Circular Quay4.82 km
  • Sydney Harbour5.24 km
  • Sydney Aquarium & Sydney Wildlife World5.37 km
  • Darling Harbour5.62 km
  • Sydney Tower Eye and SKYWALK5.7 km
  • Queen Victoria Building5.72 km
  • Manly Beach10.01 km
  • Bondi Beach11.34 km
  • Highlights and ratings

    4.5-star Hotel
    Free Wi-Fi

    This property is in high demand!

    Booked 22 times

    "Hotel staff were really friendly, The room was immaculately cleaned each day."
    Monica - May 22, 2018
    Exceptional reputation
    Recommended by 92% of guests
    Excellent cleanliness
    8.8 rating for cleanliness
    Excellent comfort
    8.6 room quality and comfort
    Excellent service
    8.5 rating for service
    • 770 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Cheaper than 99% of all properties in Sydney in the last 24 hoursCompared to 8,232 Sydney properties at Agoda for various dates
    Property ranking|Compared to 8,232 Sydney properties
    See all rankings
    Cleanliness score
    8.8/10
    Room comfort score
    8.6/10
    Cheapest price score
    Value for money score
    8.2/10
    Better than
    99
    %
    of Sydney properties
    Better than
    99
    %
    of Sydney properties
    Better than
    99
    %
    of Sydney properties
    Better than
    98
    %
    of Sydney properties
    Value for money8.2
    Distance to city center18 km
    Location rating7.9
    Nearest airportSydney Airport (SYD)
    Distance to airport12.8 km

    Rooms available at Hotel Urban St Leonards

    8.6
    Excellent
    Room comfort & quality
    Sweet Urban
    Sweet Urban
    ...
    • Room size: 38 m²/409 ft²
    • Balcony/terrace
    • 1 king bed
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    Courtyard King Bed
    Courtyard King Bed
    ...
    • Room size: 26 m²/280 ft²
    • Balcony/terrace
    • 1 king bed
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    Superior Balcony
    Superior Balcony
    ...
    • Room size: 26 m²/280 ft²
    • Balcony/terrace
    • 1 king bed
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    Urban Twin
    Urban Twin
    ...
    • Room size: 38 m²/409 ft²
    • Balcony/terrace
    • 2 single beds
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    Urban King
    Urban King
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 1 king bed
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    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 38 m²/409 ft²
    • Balcony/terrace
    • 1 king bed
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    Superior Double Room
    Superior Double Room
    ...
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      Ocean Suite
      Ocean Suite
      ...
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        Standard Twin Room
        Standard Twin Room
        ...
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          Room Assigned on Arrival
          Room Assigned on Arrival
          ...
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            What people love about Hotel Urban St Leonards

            • 9.2
              Exceptional
              Staff 

              "Bed was extremely comfortable and staff very friendly."

              Susan

              |

              October 23, 2018

            • 9.6
              Exceptional
              Spaciousness

              "The room was quite spacious and very clean."

              yejin

              |

              October 1, 2018

            • 6.8
              Good

              "Rooms are nice and facilities are good."

              Yuli

              |

              February 13, 2017

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            More about Hotel Urban St Leonards

            More about Hotel Urban St Leonards

            6.8
            Good

            "The rooms are nice and clean and the beds are super comfy."

            Yuli

            |

            November 27, 2017

            Description

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            Most talked about facilities

            Housekeeping
            12 mentions
            Food & Dining
            11 mentions
            Breakfast
            10 mentions
            Internet
            7 mentions

            What they offer

            8.4
            Excellent

            "I booket the Sweet Urban - huge balcony, fabulous views."

            Catriona

            |

            February 18, 2018

            View all reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Food and dining

            Breakfast options

            Continental

            Restaurants on site

            Surf Cafe Sydney
            Cuisine:International
            Menu:Buffet

            Nearby restaurants

            Australian cuisine
            Australian cuisine
            Sydney Dance Cafe
            4.0 km Australian
            The Theatre Bar at the End of the Wharf
            4.1 km Australian, Bar, Contemporary
            Hickson's Food and Wine
            4.1 km Australian, European, Gluten Free
            Asian cuisine
            Asian cuisine
            Bistro Hulu
            1.3 km Asian, Chinese, Seafood
            Ta Ta Thai
            3.6 km Asian, Thai
            Street Market Asian Tapas Restaurant
            3.7 km Asian, Chinese, Thai
            Cafe
            Cafe
            Larrikin's Cafe & Lounge Bar
            4.3 km Cafe
            The Vintage Cafe on The Rocks
            4.5 km Cafe, European, Mediterranean
            Mezbah Central
            4.9 km Cafe, International, Middle Eastern

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Hotel Urban St Leonards from real guests

            Overall rating
            8.4
            Excellent
            From 1080 reviews
            Provided by verified guests of
            Agoda Reviews (289)Booking.com Reviews (791)
            Rating via Agoda8.3
            /
            10
            Cleanliness8.8
            Facilities8.2
            Location7.9
            Room comfort and quality8.6
            Service8.5
            Value for money8.2
            High score for Sydney
            Rating
            9+ Exceptional (69)
            8-9 Excellent (48)
            7-8 Very Good (55)
            6-7 Good (34)
            <6 Below Expectation (14)
            Time of the year
            Mar - May (52)
            Jun - Aug (43)
            Sep - Nov (65)
            Dec - Feb (60)
            All guests (289)
            All room types
            All languages

            Show reviews that mention 

            Showing 220 verified guest comments
            12345
            10.0
            Exceptional
            Steve from United Kingdom
            Solo traveler
            Urban King
            Stayed 6 nights in July, 2017

            Nice boutique hotel”

            Conveniently located hotel being a 10 to 15 minute walk from St Leonards train station. Good sized rooms with all the facilities in them being wifi, ironing facilities and in room safe. Bed and pillows comfortable. Nice small café with good menu and food. Excellent professional staff members particularly the reception staff who are polite and courteous. Walls a bit thin noise wise. I got a noise complaint against me for taking a phone call at 10.30pm. I was on the phone a while and my conversation could be clearly heard in the next room. I'll be staying at this hotel again.

            Reviewed July 11, 2017
            8.0
            Excellent
            Yuli from Australia
            Business traveler
            Urban King
            Stayed 2 nights in November, 2016

            Good value, well-located accommodation”

            I stayed at Hotel Urban as a course I was attending was located there. The room was nicely appointed, clean and there was a cot for our baby already in the room as requested. The room was ready when we arrived and the check in process was smooth. The king size bed was very comfortable, however there was quite a lot of noise from the traffic outside. That was the main negative. We still slept reasonably well as we had the air conditioning on and the windows closed. The breakfast was good and reasonably priced. We appreciated that there was a high chair available for our baby too. In all, I was happy with our stay and will definitely stay again in the future.

            Reviewed November 20, 2016
            9.3
            Exceptional
            Wan from Malaysia
            Couple
            Urban King
            Stayed 3 nights in February, 2015

            Basic and satisfied”

            Cleanliness, location and service

            My partner and I stayed for 3 days. We booked with high floors and better view request and the staffs gave us that! The room is clean and basic with the all the necessary amenities. There is a table large enough for putting small things and writing. Our schedule was a little bit tight so we didn't managed to have any meals at Sure Cafe. House keeping service at request was done nicely. Good job! There are a few public parking at the road side right outside the main door of Hotel Urban. If you meant to park for a short while it was free two hours from 8am to 6pm daily. At night time the parking is on your own risk. Hotel Urban do charged a 20 dollar or something for 24 hours. Overall it was quite a satisfied stay.

            Reviewed February 17, 2015
            9.0
            Exceptional
            Soyoung from South Korea
            Group
            Urban King
            Stayed 1 night in July, 2014

            very nice hotel”

            room condition, staff and facility

            I stayed in this hotel because of my friend's exam at the hospital next to this hotel. I did not expect this place to be nice.. I had very nice, comfortable room and my friend felt relatively relaxed prior to exam ^^;; Only issues I had was the distance to train station. It was quite hilly, so I had a trouble dragging my heavy luggage, otherwise very nice place^^

            Reviewed August 27, 2014
            9.3
            Exceptional
            Yuli from Australia
            Business traveler
            Urban King
            Stayed 2 nights in March, 2014

            Great value hotel not far from St Leonards Station”

            Reasonably priced, well-appointed room close to bus and train

            I had a lovely stay at Hotel Urban. The reception area is very modern and the restaurant presented very nicely. The staff were friendly and very helpful. I had one dinner at the restaurant which was good. The bus stop is right outside the hotel, and the train station is only 10 mins walk away. My request for a room away from the elevator was acknowledged and I had a very comfortable nights sleep in a beautiful king sized bed. All amenities in the room were great. I would definitely stay here again.

            Reviewed April 03, 2014
            9.6
            Exceptional
            yejin from South Korea
            Couple
            Urban King
            Stayed 1 night in September, 2018

            Was great!”

            It is located 5-6 stations from city. There are Mcdonalds’ , Supermarket, Cafe you can visit. The room was quite spacious and very clean. Staff always make my room tidy. Also front staffs were friendly. They answered my requests promptly. Highly recommended.

            Reviewed October 01, 2018
            8.8
            Excellent
            Stephen from Thailand
            Solo traveler
            Urban King
            Stayed 8 nights in January, 2019

            Nice hotel”

            Location good. 15 minute walk to St Leonard's train station. Sure café a nice place for meals. Staff very friendly and helpful.

            Reviewed January 23, 2019

            Thanks so ,much for your great feedback, we welcome to have you back soon. kind regards

            Responded May 23, 2019
            Hotel Urban St Leonards
            9.2
            Exceptional
            David from Australia
            Couple
            Superior Balcony
            Stayed 1 night in November, 2018

            Great location for RNS”

            Great location. Great cafe for dinner and breakfast. Decor in the rooms a little tired but good value for money

            Reviewed November 20, 2018
            9.2
            Exceptional
            Nay from Myanmar
            Solo traveler
            Urban King
            Stayed 7 nights in July, 2018

            Best Hotel But Not For Location”

            Hotel Urban is a nice hotel in terms of cleanliness, facilities and food. However, in terms of location and transportation, it only about average because it is very far from CBD (Sydney Downtown) and also it nowhere near to 7Eleven and Woolworths for 24/7 food and beverage needs.

            Reviewed August 26, 2018
            5.2
            Simon from Australia
            Solo traveler
            Urban King
            Stayed 1 night in April, 2018

            Needs a physical refresh and staff training”

            The office person was amateurish in checking me out. He made a mistake with my credit card and said ‘Oh, Bum!’ His attitude to me during the painful process was one of indifference. No professional customer service skills at all. Other staff were also of limited professionalism. Ok Hotel I guess but it feels like it’s stuck in some earlier time. Won’t be back.

            Reviewed April 09, 2018
            9.2
            Exceptional
            Venitha from New Zealand
            Couple
            Urban King
            Stayed 3 nights in January, 2018

            Clean, friendly place. Well situated ”

            Everyone and everything was awesome. Loved our short stay. Highly recommended to anyone wanting a place to stay in Sidney. Easy access to public transport. Would love to have more facilities available.

            Reviewed January 12, 2018
            6.8
            Good
            Yuli from Australia
            Business traveler
            Superior Balcony
            Stayed 3 nights in November, 2017

            Great hotel if you need to be in the StLeonards area.”

            Hotel Urban is a great place to stay. The rooms are nice and clean and the beds are super comfy. The rooms on the Pacific Highway are actually better than the rooms facing the back and he reason is that the garbage truck comes very early in the morning and is very noisy each day. The hotel is about a 20 minute walk to some lovely restaurants at Crows Nest. The main disappointment of this hotel is always the staff, especially at the restaurant. We always have to ask for the high chair to be wiped down as they are usually very dirty. We often also need to get our own cutlery and menus. It is a real shame that the service is lacking in what would otherwise be a fantastic hotel.

            Reviewed November 27, 2017
            9.6
            Exceptional
            Annabel from Australia
            Couple
            Urban King
            Stayed 1 night in September, 2017

            So very impressed with the Urban”

            Great value for money. Lovely looking hotel. Covered car parking a bonus which you didn't have to pay extra for. Nice cafe/bar attached and great location. My only feedback but wasn't enough to take away the awesome experience was the bed/pillows were a little uncomfortable and the air con did not work too well. However the overall experience was fantastic.

            Reviewed September 25, 2017
            8.0
            Excellent
            Philip from Australia
            Solo traveler
            Urban King
            Stayed 4 nights in September, 2017

            Holiday stay”

            Friendly check-in and nice hotel ....not 5 star but well serviced and easily accessible....would recommend Only drawback is lack of exterior parking and on site parking charges are excessive mid week/weekend ....recommend that you negotiate better rate to park car

            Reviewed September 12, 2017
            10.0
            Exceptional
            Danielle from Australia
            Couple
            Urban King
            Stayed 2 nights in April, 2017

            Hospital stay”

            We stayed at Urban as my partner was due to have surgery at the Mater. It was a two minute drive and we were catered to so well. From a spacious room close to reception, to the amazing room service and cafe breakfast. It was fantastic.

            Reviewed April 18, 2017
            6.8
            Good
            Yuli from Australia
            Business traveler
            Urban King
            Stayed 3 nights in February, 2017

            Great hotel with comfortable rooms but very poor service in restaurant”

            The hotel is general is great if you need to be in that part of town. It's about a 10 min walk from St Leonards Station and close to RNS Hospital. Rooms are nice and facilities are good. The worst part of the establishment is the staff in the restaurant. They are not unpleasant but are very inefficient and forgetful. The highchairs are filthy and after I cleaned the chair myself the first 2 times, I asked the waitress to take the tray and clean it with soap as it had black residue on it. Each meal, I needed to make the same request. Many customers ended up collecting their own menus and cutlery as the table service was so poor. Having said that, the food is quite good. I would choose to stay again, but am reluctant to eat at the restaurant, especially if in a hurry.

            Reviewed February 13, 2017
            9.2
            Exceptional
            Sally from Australia
            Couple
            Urban King
            Stayed 1 night in August, 2016

            Greenwich O/night . Great beds, pillows but noisy sheets! ”

            Cafe on ground floor had a good menu for breakfast. We were in town for a party in Greenwich & this was ideal. We would definitely stay again if we needed to be on the North Shore. The rooms face onto the Pacific Highway but weren't that noisy. Rooms are a good size with comfy beds.

            Reviewed August 23, 2016
            10.0
            Exceptional
            Susan from Australia
            Solo traveler
            Urban King
            Stayed 1 night in May, 2016

            Better than expected”

            This hotel is great value - friendly, clean, modern, sleek, all the conveniences, great sized room, beautiful quality linen to sleep in. Despite having a room located on the Pacific Highway side of the hotel it was not noticeable and didn't interfere with sleep. It is located a manageable walking distance from St Leonard's train station even for those who are not super fit and feels safe even after dark.

            Reviewed May 23, 2016
            10.0
            Exceptional
            Clare from Australia
            Solo traveler
            Urban King
            Stayed 4 nights in January, 2016

            Just what I needed”

            I really enjoyed my stay at the Hotel Urban. It was convenient, clean and super comfortable, and the staff were very friendly and helpful. The mini bar was well stocked with a good variety of drinks and snacks. Bonus points for the curtains having excellent window coverage (they really closed properly and there were no chinks to let in the early morning sun) and for windows that open (I love my fresh air). I didn't use the restaurant (partly because of reading some not-so-good reviews), so I can't comment on that. I was allocated Hotel Urban through a mystery deal, and I was very happy with the result and would come back again in the future.

            Reviewed January 27, 2016
            9.7
            Exceptional
            Jennifer from Australia
            Business traveler
            Urban King
            Stayed 1 night in September, 2015

            I would definately stay here again”

            Very comfortable bed, great shower and clean.

            Excellent experience. I didn't dine in the restaurant so I can't rate their offering and unfortunately your survey didn't allow me to leave it blank so I submitted a 4 assuming if that the dining was in the same quality as the rest of the hotel it would justify this. Next time I would upgrade to the balcony room which is at the rear of the hotel away from the main road. Whilst the traffic wasn't too bad, I am not used to hearing any traffic at all.

            Reviewed September 15, 2015
            12345
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            Hotel Urban St Leonards
            |Excellent 8.3
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            • Very good location
            • The Rocks
            • St Leonards Railway Station is within 0.73 km