Impiana Hotel Ipoh
Deluxe King Bed Impiana Hotel Ipoh
Lobby Impiana Hotel Ipoh
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7.0
Very good
18.9% this month
/10
(4167 reviews)See what guests said
See map
7.6
Very good
Location rating score
Very good location - Inside city center
Parking
FREE
  • Kpj Healthcare Berhad590 m
  • Cosmopoint College of Technology Ipoh590 m
  • Ipoh Specialist Hospital670 m
  • KMC Medical Centre780 m
  • Kelab Golf Diraja Perak800 m
  • Quest International University Perak860 m
  • Kinta Medical Centre860 m
  • Dynatec Automation900 m
  • Ipoh Parade950 m
  • Internet Imax1 km
  • Free Wi-Fi

    Impiana Hotel Ipoh

    18, Jalan Sultan Nazrin Shah, Ipoh City, Ipoh, Malaysia, 30250 - See map
    "Wifi are fast Good services Worker are kind & honest I left my thing after check out , They kept and will deliver thank you"
    Syed A. - July 20, 2018
    Very good service
    7.2 rating for service
    Very good comfort
    7.1 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 173 times | 16 travelers are looking at this property right now

    Property ranking|Compared to 1,228 Ipoh properties
    See all rankings
    Room comfort score
    7.1/10
    Cheapest price score
    Location score
    7.6/10
    Service score
    7.2/10
    Better than
    95
    %
    of Ipoh properties
    Better than
    92
    %
    of Ipoh properties
    Better than
    89
    %
    of Ipoh properties
    Better than
    87
    %
    of Ipoh properties
    Value for money6.9
    Distance to city center2. Km
    Location rating7.6
    Nearest airportSultan Azlan Shah Airport (IPH)
    Distance to airport2.2 km

    Rooms available at Impiana Hotel Ipoh

    Deluxe King Bed
    Deluxe King Bed
    ...
    • Room size: 24 m²/258 ft²
    • Street view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Family - Interconnecting Room
    Family - Interconnecting Room
    ...
    • Room size: 48 m²/517 ft²
    • Street view
    Enter dates to see prices
    Premier
    Premier
    ...
    • Room size: 68 m²/732 ft²
    • City view
    Enter dates to see prices
    Double Or Twin Deluxe
    Double Or Twin Deluxe
    ...
    • Room size: 24 m²/258 ft²
    Enter dates to see prices
    SUITE.
    SUITE.
    ...
    • Shower
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    Double Suite
    Double Suite
    ...
    • Shower
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
      Enter dates to see prices
      Double suite room
      Double suite room
      ...
        Enter dates to see prices
        Twin (Shared Bathroom)
        Twin (Shared Bathroom)
        ...
          Enter dates to see prices
          Double room - De Luxe - Breakfast
          Double room - De Luxe - Breakfast
          ...
            Enter dates to see prices

            What people love about Impiana Hotel Ipoh

            • 8.0
              Very good
              Bathroom

              "Room and toilet big -have bathtub very nice."

              nelson

              |

              September 10, 2017

            • 8.4
              Excellent
              Breakfast

              "Bellboy was fine - breakfast was good."

              Mohamad H.

              |

              April 10, 2018

            • 10.0
              Exceptional
              Breakfast

              "Nice rooms with good breakfast."

              ZULKIFLI

              |

              December 17, 2018

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            More about Impiana Hotel Ipoh

            More about Impiana Hotel Ipoh

            6.0
            Review score

            "The staff were exceptionally helpful and friendly."

            Abdul R.

            |

            January 14, 2019

            An overview

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            What they offer

            8.4
            Excellent
            Staff 

            "Front counter staff were very nice and good."

            Mohamad H.

            |

            April 10, 2018

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Food and dining

            Breakfast options

            Continental
            Halal

            Restaurants on site

            The Coffee House
            Menu:Buffet, A-la-carte
            The Bistro
            Cuisine:American
            Menu:Buffet

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

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            Reviews of Impiana Hotel Ipoh from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (4167)Booking.com Reviews (1606)
            7.0
            /
            10
            Very good
            18.9% this month
            Cleanliness6.6
            Facilities6.3
            Location7.6
            Room comfort and quality7.1
            Service7.2
            Value for money6.9
            High score for Ipoh
            Rating
            9+ Exceptional (262)
            8-9 Excellent (365)
            7-8 Very Good (906)
            6-7 Good (635)
            <6 Below Expectation (1024)
            Time of the year
            Mar - May (667)
            Jun - Aug (882)
            Sep - Nov (744)
            Dec - Feb (899)
            All guests (4167)
            All room types
            All languages

            Show reviews that mention 

            Showing 3192 verified guest comments
            12345
            8.4
            Excellent
            Edwin from Malaysia
            Group
            Deluxe King Bed
            Stayed 1 night in July, 2019

            Good experience”

            The hotel is generally good and the lobby is great with a pianist on the piano playing in the evening which was excellent. There are a couple of areas that could be better is the basement parking where it is not actually connected to the hotel lifts and the rooms are a little old but nevertheless, it is immaculate. So, everyone of us actually enjoyed the stay in this lovely hotel.

            Reviewed July 22, 2019
            8.4
            Excellent
            Junaidah from Malaysia
            Family with young children
            Deluxe King Bed
            Stayed 1 night in July, 2019

            Excellent”

            Pros: 1. Spacious room with complete basic amenities such as iron and board, hair dryer, room slippers 2. Nice breakfast spreads. 3. Smooth check in and check out. 4. Staff were all friendly and courteous. 5. Kids loved the pool. 6. Quiet and very relaxing. 7. Free wifi Cons: 1. Really need to check out the elevators. No sensor and button can't hold the door open for long that I almost tersepit 😆. 2. No direct elevator from basement parking to lobby. You have to walk up. 3. I believe rooms were in need of some refurbishing. A door key instead of access card? Aircond button at bedside table with no temperature controller? So ancient 🤭🤭 But to find a bath tub in the bathroom was great. Hard to find room with a bathtub or jacuzzi nowadays unless you pay for a premium. With the price i paid, all in all i think this hotel is worth a stay.

            Reviewed July 15, 2019
            8.4
            Excellent
            noraini from Malaysia
            Family with young children
            Deluxe King Bed
            Stayed 1 night in July, 2019

            Staff friendly and dirty swimming pool”

            Will stay again here if im going to ipoh future. All staff friendly and very helpful. The room quite old, little bit dusty in my room, swimming pool very dirty like not maintain. Breakfast very nice and variety. Thanks to all staff from main door to receiptionist and cafe.

            Reviewed July 17, 2019
            3.6
            Nadia from Malaysia
            Family with young children
            Deluxe King Bed
            Stayed 1 night in July, 2019

            Acceptable”

            Not expected as imagine. Old facilities. The light in room very dim so the feel seem creepy. Pool also not clean. I cant imagine how all the switch can be put together! (Tv,light,radio,aircond). My 220MR not worth it at all in this hotel.

            Reviewed July 22, 2019
            10.0
            Exceptional
            Chris from United Kingdom
            Couple
            Deluxe King Bed
            Stayed 1 night in July, 2019

            Good value and clean too”

            Clean rooms, lovely staff, nice breakfast. Rooms are clean but the bathrooms could do with an upgrade.

            Reviewed July 24, 2019
            6.4
            Good
            Ferdaus from Malaysia
            Business traveler
            Deluxe King Bed
            Stayed 2 nights in July, 2019

            Nice location for staying business and personal”

            Strategic location at affordable price and value for money.overall is ok.

            Reviewed July 21, 2019
            6.0
            Khazreen from Malaysia
            Family with young children
            Deluxe King Bed
            Stayed 1 night in June, 2019

            Above average”

            I feel frustrated with the cleanliness of the rooms. I've booked 3 units. My room so dusty (even on the bed) and floor. Maybe the management can improve on that. But, the whole family love all the food during breakfast time! TQ

            Reviewed July 02, 2019

            Dear Khazreen, Greetings from Impiana Hotel, Ipoh! Thank you for your review and we also wish to inform that the hotel will be undergoing upgrading works in stages during the coming months ahead to serve all our guests better. Please do contact us, should you be visiting Ipoh again as we hope to welcome you back to our hotel. Till then, our best wishes to you.

            Responded July 06, 2019
            Impiana Hotel Ipoh
            10.0
            Exceptional
            alif from Malaysia
            Family with young children
            Deluxe King Bed
            Stayed 1 night in January, 2019

            Exceptional”

            Staff were great and breakfast spread was tremendous.

            Reviewed July 17, 2019
            10.0
            Exceptional
            Mohd from Malaysia
            Business traveler
            Deluxe King Bed
            Stayed 2 nights in July, 2019

            Very Awesome Hotel”

            Location very good, breakfast like 7 star hotel, cheap.. valued for money.. i will visit again with my big family.. u wont regret

            Reviewed July 16, 2019
            8.4
            Excellent
            Daniel from Malaysia
            Business traveler
            Deluxe King Bed
            Stayed 3 nights in April, 2019

            Very friendly and courteous staff”

            I have been coming to this hotel for last 3 years. Pros-: breakfast-good spread Very helpful and courteous staffs The hotel environment is relaxing. The room was with all necessities With toiletries and etc.

            Reviewed April 14, 2019

            Dear Daniel , Greetings from Impiana Hotel, Ipoh. Thank you for taking the time to share your review on your recent stay with us. We are glad that you found our Associates well-trained and guest focused. Rest assured, we will strive harder to maintain better standards in our room cleanliness. As for the facilities, we are pleased to inform that the hotel will be upgrading its rooms and public spaces in the coming months ahead.

            Responded April 15, 2019
            Impiana Hotel Ipoh
            4.0
            Kalaichelvan from Malaysia
            Business traveler
            Deluxe King Bed
            Stayed 1 night in July, 2019

            Acceptable”

            Bathroom was not clean at all. The staffs did not clean properly, there was hair in the tub n washbasin.

            Reviewed July 24, 2019
            9.6
            Exceptional
            Ayu from Malaysia
            Couple
            Deluxe King Bed
            Stayed 1 night in June, 2019

            Good ”

            Everything nice and good variety of food for breakfast.

            Reviewed June 30, 2019

            Dear ayu , Greetings from Impiana Hotel, Ipoh. Thank you for taking the time to share a review of your stay with us. We are sorry to hear of your unpleasant stay experience and wish to assure you that this is not our usual service standards. We look forward to welcoming you back in the near future. Till then, our best wishes to you.

            Responded July 01, 2019
            Impiana Hotel Ipoh
            6.4
            Good
            Nurul from Malaysia
            Family with young children
            Deluxe King Bed
            Stayed 1 night in June, 2019

            Good”

            The hotel is very old and not properly maintained. The rooms need refurbishment. The lockset of front door requires improvement. Location is good. Impiana is a good brand name so please keep the hotel on par with the brand.

            Reviewed June 07, 2019

            Dear Nurul , Greetings from Impiana Hotel, Ipoh! Thank you for taking the time to share your review on your recent stay with us. Rest assured, we will strive harder to maintain better standards in our room cleanliness. As for the facilities, we are pleased to inform that the hotel will be upgrading its rooms and public spaces in the coming months ahead.

            Responded June 11, 2019
            Impiana Hotel Ipoh
            4.4
            Peng from Malaysia
            Family with young children
            Deluxe King Bed
            Stayed 1 night in June, 2019

            Acceptable”

            Carpets are dirty and stained, with mushroom growing beside the toilet entrance. There is no way to adjust the aircond temperrature apart from the Low, Medium and High fan speed. Not up to a 4-star hotel standard

            Reviewed June 07, 2019

            Dear Peng, Greetings from Impiana Hotel, Ipoh. Thank you for taking the time to share your review on your recent stay with us. Rest assured, we will strive harder to maintain better standards in our room cleanliness. As for the facilities, we are pleased to inform that the hotel will be upgrading its rooms and public spaces in the coming months ahead.

            Responded June 11, 2019
            Impiana Hotel Ipoh
            4.8
            Bee from Malaysia
            Family with young children
            Deluxe King Bed
            Stayed 1 night in May, 2019

            Bad experience”

            As a 4star hotel, the facilities are below expectation. The water in the swimming pool has no chlorine as a hygiene requirement. They are even filling up the kids pool with a rubber hose connected out from the toilet. The wood laminated floor outside bathroom was chipped, there is no stopper in the wash basin which means you better be extra careful not to drop anything in the basin, no towel rack in the bathroom to hang wet towel, no disposable slippers, the lamp shade is ripped, The list goes on from stained cups to switches to tissue.

            Reviewed May 21, 2019

            Dear Bee , Greetings from Impiana Hotel, Ipoh! Thank you for taking the time to share your review on your recent stay with us. Rest assured, we will strive harder to maintain better standards in our room cleanliness. As for the facilities, we are pleased to inform that the hotel will be upgrading its rooms and public spaces in the coming months ahead.

            Responded June 11, 2019
            Impiana Hotel Ipoh
            7.2
            Very good
            Nur from Malaysia
            Couple
            Stayed 1 night in May, 2019

            Overall is okay. ”

            The rooms is quite outdated. The bed also not comfortable. The rooms & furnitures need to be updated and make over. However, the buffet was very nice. There are variety of foods been served. The staff at the coffee house also very helpful & friendly.

            Reviewed May 16, 2019

            Dear Nur,, Greetings from Impiana Hotel, Ipoh! Thank you for taking the time to share your review on your recent stay with us. We are glad that you found our Associates well-trained and guest focused. We have also taken note of your comments on the hotel facilities. Rest assured, we will strive harder to maintain better standards in our room cleanliness. As for the facilities, we are pleased to inform that the hotel will be upgrading its rooms and public spaces in the coming months ahead.

            Responded June 11, 2019
            Impiana Hotel Ipoh
            10.0
            Exceptional
            Mohd from Malaysia
            Family with young children
            Deluxe King Bed
            Stayed 2 nights in April, 2019

            Nice Place”

            Nice breakfast and location strategic

            Reviewed July 16, 2019
            8.0
            Excellent
            Nor from Malaysia
            Family with young children
            Deluxe King Bed
            Stayed 1 night in July, 2019

            Very good”

            Value for money, great location as well

            Reviewed July 15, 2019
            9.2
            Exceptional
            Maisarah from Malaysia
            Family with young children
            Deluxe King Bed
            Stayed 2 nights in April, 2019

            Near to everything”

            I had a pleasant stay at Impiana. I was traveling with my kids andthe staff were very friendly and fast to assist me with my needs. The kids' pool was great and the place was near to all the attractions in Ipoh. Easy to get a Grab driver.

            Reviewed April 16, 2019

            Dear Maisarah , Greetings from Impiana Hotel, Ipoh! Thank you for taking the time to share your review on your recent stay with us. We are glad that you found our Associates well-trained and guest focused. Rest assured, we will strive harder to maintain better standards in our room cleanliness. As for the facilities, we are pleased to inform that the hotel will be upgrading its rooms and public spaces in the coming months ahead.

            Responded April 17, 2019
            Impiana Hotel Ipoh
            8.0
            Excellent
            masyarah from Malaysia
            Family with young children
            Twin/Double room - De Luxe - Room Only
            Stayed 2 nights in April, 2019

            Very good”

            Room quite dirty. For example: 1) we got bedsheet with blood stain. 2) Someone cooks in the kettle. They replace both immediately. Breakfast: Superb. We have a great time during breakfast. So happy with the service. However, the floor quite slippery, few guests almost fell. But the make a quick action once reported this issue.

            Reviewed April 15, 2019

            Dear Masyarah , Greetings from Impiana Hotel, Ipoh! Thank you for taking the time to share your review on your recent stay with us. We are glad that you found our Associates well-trained and guest focused. Rest assured, we will strive harder to maintain better standards in our room cleanliness. As for the facilities, we are pleased to inform that the hotel will be upgrading its rooms and public spaces in the coming months ahead.

            Responded April 17, 2019
            Impiana Hotel Ipoh
            12345
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