InterContinental Hanoi Westlake
King Bed Overwater Panoramic View InterContinental Hanoi Westlake
Lobby InterContinental Hanoi Westlake
Lobby InterContinental Hanoi Westlake
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8.4
Excellent
12.3% this month
/10
(1387 reviews)See what guests said
See map
8.0
Excellent
Location rating score
Excellent location - 2.3 kilometers from city center
Parking
FREE
  • YNOT200 m
  • Hoa Fashion240 m
  • Hanoi Design Centre330 m
  • Lacquer and more350 m
  • Wood Plus Vietnam350 m
  • Bamboo Village Shop380 m
  • Module 7390 m
  • L'Atelier560 m
  • Zo Project840 m
  • HanoiBoutique Tailoring980 m
  • Free Wi-Fi

    InterContinental Hanoi Westlake

    5 Tu Hoa, Tay Ho District, Hanoi, Vietnam - See map
    "Excellent view and place to relax."
    Veronica - September 24, 2018
    Excellent cleanliness
    8.8 rating for cleanliness
    Fantastic breakfast
    87% positive mentions
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 12 times

    Property ranking|Compared to 6,882 Hanoi properties
    See all rankings
    Cleanliness score
    8.8/10
    Room comfort score
    8.5/10
    Room size
    33 sqm.
    Service score
    8.7/10
    Better than
    98
    %
    of Hanoi properties
    Better than
    98
    %
    of Hanoi properties
    Bigger than
    97
    %
    of Hanoi properties
    Better than
    96
    %
    of Hanoi properties
    Value for money8.2
    Distance to city center5.0 Km
    Location rating8.0
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport6.3 km

    Rooms available at InterContinental Hanoi Westlake

    8.5
    Excellent
    Room comfort & quality
    King Bed Grand Westlake Suite
    King Bed Grand Westlake Suite
    ...
    • Room size: 80 m²/861 ft²
    • Lake view
    • 1 king bed
    Enter dates to see prices
    King Bed Overwater Pavilion
    King Bed Overwater Pavilion
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club
    Club
    ...
    • Room size: 43 m²/463 ft²
    • Balcony/terrace
    • 1 double bed
    Enter dates to see prices
    Twin Bed Overwater Pavilion
    Twin Bed Overwater Pavilion
    ...
    • Room size: 43 m²/463 ft²
    • Balcony/terrace
    • 1 single bed
    Enter dates to see prices
    King Bed Lotus Suite
    King Bed Lotus Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Twin bed
    Superior Twin bed
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Twin Bed Deluxe Panoramic View
    Twin Bed Deluxe Panoramic View
    ...
    • Room size: 43 m²/463 ft²
    • Lake view
    • 1 single bed
    Enter dates to see prices
    King Bed Overwater Panoramic View
    King Bed Overwater Panoramic View
    ...
    • Room size: 43 m²/463 ft²
    • Lake view
    • 1 king bed
    Enter dates to see prices
    King Bed Deluxe Panoramic View
    King Bed Deluxe Panoramic View
    ...
    • Room size: 43 m²/463 ft²
    • Bathtub
    • 1 king bed
    Enter dates to see prices

    What people love about InterContinental Hanoi Westlake

    • 7.6
      Very good

      "Exquisite food and very good service and prices."

      Jeffery

      |

      October 20, 2018

    • 10.0
      Exceptional

      "We had a wonderful stay in the Intercon."

      Harpreet

      |

      July 27, 2016

    • 10.0
      Exceptional

      "Everything about this hotel is magical."

      lurdes

      |

      December 21, 2017

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    More about InterContinental Hanoi Westlake

    More about InterContinental Hanoi Westlake

    9.6
    Exceptional

    "I would highly recommend this hotel if you visit Hanoi."

    Elana

    |

    January 9, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "The best thing in trip is this hotel make her happy."

    SHINGO

    |

    August 16, 2016

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Cafe du lac
    Cuisine:Asian, International, Vietnamese
    Menu:Buffet, A-la-carte
    Saigon Restaurant
    Cuisine:Vietnamese
    Menu:Buffet
    Milan Restaurant
    Cuisine:Italian
    Menu:Buffet

    Nearby restaurants

    Vietnamese cuisine
    Vietnamese cuisine
    Quan Kien Passion Restaurant
    750 m Vietnamese
    La Cooperative
    1.2 km Vietnamese
    Ommani
    1.3 km Vietnamese
    Asian cuisine
    Asian cuisine
    Maison de Tet Decor
    220 m Asian, Australian, Cafe
    Restaurant Kobala
    240 m Asian, Vietnamese
    Lion's Hut Restaurant
    270 m Asian, Sri Lankan
    Cafe
    Cafe
    Hanoi Sandwich House
    350 m Cafe, European
    Oriberry Coffee
    370 m Cafe
    Annam Cafe Gourmet
    690 m Cafe, Delicatessen, European

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of InterContinental Hanoi Westlake from real guests

    Overall rating
    8.7
    Excellent
    From 3815 reviews
    Provided by verified guests of
    Agoda Reviews (1387)Booking.com Reviews (735)
    Rating via Agoda8.4
    /
    10
    Excellent
    12.3% this month
    Cleanliness8.8
    Facilities8.7
    Location8.0
    Room comfort and quality8.5
    Service8.7
    Value for money8.2
    High score for Hanoi
    Rating
    9+ Exceptional (385)
    8-9 Excellent (230)
    7-8 Very Good (255)
    6-7 Good (97)
    <6 Below Expectation (84)
    Time of the year
    Mar - May (253)
    Jun - Aug (306)
    Sep - Nov (234)
    Dec - Feb (258)
    All guests (1387)
    All room types
    All languages

    Show reviews that mention 

    Showing 1051 verified guest comments
    12345
    8.8
    Excellent
    Michael from Vietnam
    Couple
    King Bed Overwater Pavilion
    Stayed 2 nights in June, 2019

    Two Day Hanoi Hang Out”

    We really liked the hotel. All was awesome. Lake view is so relaxing. Breakfast was anything you wanted and lots of it. The honey display was the best. So nice.

    Reviewed July 06, 2019
    8.8
    Excellent
    DAI-HSUAN from Singapore
    Group
    Superior Room
    Stayed 1 night in April, 2019

    Expected InterCon Value”

    Nice environment expected intercon value, however needs to grab to places not much is around.

    Reviewed July 04, 2019
    8.8
    Excellent
    Chompoonuch from Thailand
    Couple
    King Bed Overwater Pavilion
    Stayed 1 night in December, 2018

    Big Room with small lake view”

    The room is huge and facilities and services are great. However, for the price paid we are expected for the lake to be so huge but it feels like a big pond. If you wish to have great service and rooms here it is, but if you want lake view, it is just a big pond.

    Reviewed June 21, 2019
    8.8
    Excellent
    Ivan from Singapore
    Business traveler
    Superior Room
    Stayed 2 nights in March, 2018

    Business Trip”

    PROs: Excellent for business trip. Hotel staffs are friendly, helpful and speaks good english. Rooms are well equipprd and the view is awesome. Cons: Some distance from the old quarters or tourist area. But grabcar is easily available, just avoid the peak hours so as not to get stuck in traffic. Overall an excellent hotel and very accommodating staffs!

    Reviewed March 22, 2018
    9.6
    Exceptional
    Elana from United States
    Group
    Superior Room
    Stayed 1 night in December, 2017

    Wow amazing hotel”

    Wow this hotel is great. It's situated right on the lake, with some buildings built on stilts over the lake. We got upgraded to a room in the main building with a balcony overlooking the lake and the other buildings. Beautiful view. The beds were soft and comfortable, something I appreciated as many hotels have hard beds. The hotel is farther from the old city but taxis are cheap so it's not a problem to get there and back. I would highly recommend this hotel if you visit Hanoi.

    Reviewed January 09, 2018

    Dear Elana, We would like to thank you for staying at InterContinental Hanoi Westlake and sharing your valuable comment. It is the overwater location with spectacular lake view - the unique selling point that we are proud of. We are glad to know that you you had a good time at our hotel, and hope to welcome you back really soon. From Hotel Reservation Team,

    Responded January 22, 2018
    InterContinental Hanoi Westlake
    10.0
    Exceptional
    lurdes from Japan
    Family with teens
    Superior Room
    Stayed 4 nights in December, 2017

    This hotel is a gem. ”

    Tucked away from the hustle n bustle of Hanoi traffic. Instantly feel peace when u enter. The breakfast was really good. Croissants made on premise , fresh from the oven. I requested for some spinach on the side with my omelette and the staff took so much effort to find spinach for me. They have a yoga studio there, as a yoga instructor I needed time out on my mat alone, I spent at least 2 hours on my mat with no interruptions. The sunset there, is to die for. Everything about this hotel is magical. Have stayed at many five stars n six stars hotel before but this one stands one. Highly recommend it.

    Reviewed December 21, 2017

    Dear Lurdes, Thank you for staying at InterContinental Hanoi Westlake and sharing your precious feedback on Agoda. We are really motivated by your comment, and happy to know that you had an enjoyable stay. We hope to have the chance to welcome you back soon in the future. From Hotel Reservation Team,

    Responded January 22, 2018
    InterContinental Hanoi Westlake
    8.4
    Excellent
    Weng from Singapore
    Solo traveler
    King Bed Overwater Pavilion
    Stayed 3 nights in December, 2017

    Peaceful haven”

    Everything is splendid except for: 1. Mosquitoes are quite rampant on the balcony which prevented me from enjoying the view o bf he balcony 2. No night curtain which means putting up with sunlight streaming into the room at early hours each morning.

    Reviewed December 06, 2017
    9.6
    Exceptional
    Gerald from Singapore
    Couple
    Club
    Stayed 5 nights in June, 2017

    Excellent stay at the club room at the Intercontinental Westlake”

    The stay was amazing. The service, from the moment we stepped into the hotel, was outstanding. We were ushered to the club lounge for welcome drinks while we were checked in. We were upgraded from a club room to an overwater suite. And we had free canapes everyday from 5-7pm with free flow of wine. Made for a very boozy evening everyday. The rooms were spacious, clean, and very comfortable, and the general service was minimalist (read in a very very positive way, as I feel that the keystone of a good hotel is one where the staff arent in your face until you would like them to be). The only issue (which really has nothing to do with the hotel) is the fact that the usual transport providers like grab and uber dont mark out the entrance of the hotel accurately. As such, a number of our hired cars missed the entrance completely. Small issue. Overall, 10/10 would recommend.

    Reviewed June 13, 2017
    10.0
    Exceptional
    Toan from United States
    Couple
    King Bed Overwater Pavilion
    Stayed 3 nights in June, 2017

    Best hotel if you like quiet place.”

    We got the king bed on the water. The view from the pavilion is amazing and so beautiful. The nights and mornings are just so quiet and away from the normal traffic noise. The room is just right on the water. Breakfast is so great with so many variety of foods. The service is also excellent and the staff there are so attentive. Very well trained staff. My favorite part? The freshly baked croissants straight from the oven going around the tables for samplings. The only thing that we think could be improved during our stay is the Sunset bar. The attending staff did not want to open the section (tables) near the water and asked all the guests to stay under the roof because "...it was going to rain" despite the blue sky. I definitely think they just did not want to open additional tables unless the bar is getting crowded. This probably is the most beautiful hotel that I ever stay in. My overall impression is this is an excellent hotel if you don't mind being out of the central location but taxi is always available just outside. Definitely will go back especially during the Fall. I imagine with the cool weather and the slight breeze, it would be an unbelievable experience.

    Reviewed June 13, 2017
    9.2
    Exceptional
    bruce from New Zealand
    Couple
    Club
    Stayed 1 night in March, 2017

    Fantastic service”

    The staff at Intercontinental Westlake were excellent, from check in, to meal service, club lounge and check out...I thought the staff at Metropole Hanoi were the best but I think the staff here might even be better!

    Reviewed March 28, 2017
    10.0
    Exceptional
    Mai from Vietnam
    Couple
    King Bed Overwater Pavilion
    Stayed 1 night in May, 2016

    Great panoramic lake view”

    I booked a room on a pavilion and I were given one with panoramic view over the lake. It was great experience to us, enjoying our time there with nice breakfast as well. Amidst the crowded city, this is really a peaceful, quiet place to enjoy our holiday.

    Reviewed May 09, 2016
    10.0
    Exceptional
    Kerri from Australia
    Couple
    King Bed Overwater Pavilion
    Stayed 1 night in March, 2015

    Wow!”

    Design of Hotel, Overwater, Comfort

    Lovely, Amazing, Wow! Loved our room, clean and comfortable. Overwater was great. We ordered room service, the food was good quality. Staff are friendly and helpful. Really liked being taken to our room in the golf carts. Good choice of food in restaurants. Beautiful at night.

    Reviewed May 11, 2015
    8.0
    Excellent
    SHASIREKHA from Singapore
    Couple
    King Bed Overwater Pavilion
    Stayed 1 night in January, 2015

    Good stay”

    Sunset Bar, The View, Different experience

    I love my stay at the hotel. We choose this because of the room over the westlake. But the room has lots of mosquitoes that could be because of the lake so Management can do something about this. The place and view was good. Staffs were friendly. I love the view from the sunset bar. Its a safe hotel to book. The spa offered by the hotel is very pricey.

    Reviewed January 22, 2015
    8.0
    Excellent
    Kamphol from Thailand
    Business traveler
    Superior Room
    Stayed 2 nights in July, 2014

    Super nice spa and bar”

    the hotel was very nice as well as their staffs. They have a good spa and louge

    The room's balcony face to the lake. you can see the fishean sails their boat while you sit back and relex. they also have a very good Spa. My room was far from the Lobby but yet you can call the Golf cart anytime.

    Reviewed December 15, 2014
    10.0
    Exceptional
    Azizi from Malaysia
    Family with teens
    Stayed 3 nights in November, 2014

    Superb lakeside hotel”

    Location, food and value for money

    we had a wonderful three night stay at this new hotel. The check in and out was fast and the staff were excellent. We were transferred to our rooms on a buggy with our luggages. The rooms were large and connected. Our rooms were over the water of the westlake and the views were pretty amazing. Breakfast spread was excellent with all the local and western food to choose from. We will definitely stay there again if we are in Hanoi.

    Reviewed December 03, 2014
    8.0
    Excellent
    DOMINIC from Germany
    Couple
    King Bed Overwater Pavilion
    Stayed 1 night in October, 2014

    Great hotel with a nice view”

    Spacious rooms, great out side bar, good location

    It was a very nice stay. The room was spacious and clean and we had a fantastic view from the balcony to the river. The stuff is friendly and the out side bar is great! I really enjoyed my time in the hotel. One minus point. I had to signed up to a free membership of IHG in order to receive free internet in my room. Now I am getting everyday advertisement from the hotel group.

    Reviewed October 20, 2014
    9.7
    Exceptional
    Paul from Australia
    Couple
    Club
    Stayed 3 nights in October, 2014

    Westlake Resort”

    Lake, facilities and food

    We had 3 nights booked as part of a week long holiday in Vietnam. Very happy with the decision to book both the Hotel and opt for the Club room and associated benefits. The resort is a short taxi from the old quarter...not walking distance but feels like a resort with the size and feel of the facility and its location on the largest lake in town. A drink from the sunset bar during our final evening and over looking the lake was very relaxing and a great view. Rooms are set up either in the main block or actually over water. We had an overwater room which was 5 star feel, reasonable size and with small balcony. Staff were really attentive and the restaurants in the place are first class. On site is also a well equipped spa and they have an ATM and tour office. With the club room we got access to the lounge for free drinks and canapes...this was well received and the food was nearly enough (was on one occasion) for us to forgo our dinner plans and retire... Its a little away from the noise and hubbub of the rest of town...recommended if you want to have that resort feel and escape from various trips into the seething heat of Hanoi.

    Reviewed October 20, 2014
    8.3
    Excellent
    Damien from Singapore
    Couple
    Twin Bed Overwater Pavilion
    Stayed 4 nights in September, 2014

    Respite from the hustle”

    Hotel grounds, facilities and staff

    Stayed in an overwater pavilion for 4 nights. the hotel grounds is impressive with a very well-equipped gym with near new machines. All in all, it was a good experience save for a few kinks: 1. Room - pretty spartan for an Intercontinental in my opinion. Had the basic amenities but there's an 'empty' feel to it. Prob just me 2. Pool: closed at 6pm? That's a pretty weird timing. Be good to be able to dip in the waters after a day out The staff, on the other hand, were outstanding with their knowledge of Hanoi and amiable nature.

    Reviewed September 10, 2014
    9.3
    Exceptional
    Sebastian from Sweden
    Business traveler
    Superior Room
    Stayed 1 night in August, 2014

    Nice lakeside Hotel”

    Breakfast, staff and room size

    I arrived in The night, The staff was very friendly and explained Where Everything was. The room size was Big and TOP notch. There was a Big balchony with tables facing The lake which would be perfect for a glass of wine in The evening. The Gym was also very good and Open 24 hours! I also loved The breakfast with all The fruits and good stuff!! This is a great Hotel! Loved it!

    Reviewed August 07, 2014
    9.0
    Exceptional
    Lee from Malaysia
    Couple
    Stayed 3 nights in August, 2013

    Quiet place”

    Location, which make is quiet... plus excellent service.

    Very nice hotel, its on a lake that takes you away from the hustle and noise of the city. It was the rainy season when I got there, I ordered room service and the food was nice. Staff there are friendly and very attentive. Fully recommend this place as a get away.

    Reviewed August 05, 2014
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    InterContinental Hanoi Westlake
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    • Excellent location
    • West Lake