Jaya House River Park
Jaya House River Park
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"I love the courtyard pool and friendly service."

Toby

April 16, 2018

Deluxe Room with Pool View - Bed Jaya House River Park
Deluxe Room with Pool View - Bed
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Lobby Jaya House River Park
Lobby
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Lobby Jaya House River Park
Lobby
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Interior view Jaya House River Park
Interior view
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Exceptional
Location
9.5
See all 56 photos Jaya House River Park
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Jaya House River Park

Newly built
Exceptional location
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Exceptional
From 64 reviewsSee what guests said
9.8
Recommended by 100% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
6 travelers are looking at this property right nowBook now before it's too late!
Junior Suite with Pool View
Junior Suite with Pool View
...
  • Pool view
  • 90 m²/969 ft²
  • 1 king bed
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Deluxe Room with Pool View
Deluxe Room with Pool View
...
  • Pool view
  • 38 m²/409 ft²
  • 1 king bed
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Junior Pool Suite
Junior Pool Suite
...
  • Pool view
  • 90 m²/969 ft²
  • 1 king bed
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Deluxe Twin Room - Free Airport Transfers + Mini-Bar
Deluxe Twin Room - Free Airport Transfers + Mini-Bar
...
  • 38 m²/409 ft²
  • Shower and bathtub
  • 2 single beds
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Deluxe Twin Room
Deluxe Twin Room
...
  • Pool view
  • 38 m²/409 ft²
  • 2 queen beds
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Deluxe Room Free Airport Transfers and Mini-bar
Deluxe Room Free Airport Transfers and Mini-bar
...
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    Junior Suite King Free Airport Transfer and Mini-bar
    Junior Suite King Free Airport Transfer and Mini-bar
    ...
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      Junior Suite King Free Airport Transfer and Mini-bar
      Junior Suite King Free Airport Transfer and Mini-bar
      ...
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        Junior Pool Suite King Free Airport Transfers and Mini-bar
        Junior Pool Suite King Free Airport Transfers and Mini-bar
        ...
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          Junior Pool Suite King Free Airport Transfers and Mini-bar
          Junior Pool Suite King Free Airport Transfers and Mini-bar
          ...
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            More about Jaya House River Park

            More about Jaya House River Park

            "The breakfast is excellent."

            Reviewed November 6, 2017

            Lee from Hong Kong

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            Family with young children

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            "Tuk etc. and serves wonderful breakfast and food"

            sabine from Germany

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            Couple
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (64)Booking.com Reviews (21)
            9.8
            Exceptional
            Cleanliness9.9
            Facilities9.6
            Location9.5
            Service10.0
            Value for money9.7
            Provided by verified guests of Agoda
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            Room type
            Deluxe Room with Pool View
            Junior Suite with Pool View
            Junior Pool Suite
            Deluxe Twin Room
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            Showing 34 verified guest comments
            12
            10.0
            Exceptional
            Abraham from United Kingdom
            Couple
            Junior Suite with Pool View
            Stayed 4 nights in August, 2018
            Quite possibly the best hotel in the world?”
            Truly amazing hotel!!! The most elegant decor, staff that will bend over backwards for you, a delicious breakfast, breathtaking pools and a secluded setting. All minutes from central Siem Reap. We recommend using the bicycles provided by the hotel to get around. The entire set-up has a very ethical vibe with no plastic and a focus on the education and well being of the staff members. Bravo!!!
            Reviewed August 19, 2018
            10.0
            Exceptional
            Olga from United States
            Solo traveler
            Deluxe Room with Pool View
            Stayed 2 nights in August, 2018
            “Welcome to your home”That is how I was greeted. That is how I felt. Home. ❤️”
            Jaya House is an amazing place! The hotel is gorgeous, great vibe, won derful facilities, great amenities—free massage anyone? But it is the people at Jaya that make it amazing. It is Ms Deepol, Mr. May Mr Sophea and many others who make this place a delight to stay.
            Reviewed August 17, 2018
            10.0
            Exceptional
            Laura-Mae from Japan
            Group
            Deluxe Twin Room
            Stayed 2 nights in August, 2018
            Siem Reap's best kept secret!! ”
            (Note: I'm putting the same review on TripAdvisor because I just wrote my heart out.) Jaya House is a little bit of heaven on earth! If you don't like being treated like royalty well go some place else. Worry about nothing because everything is included. Our family was greeted at the airport with warm smiles from our hostess Sarah and Chai-chai our driver, cold towels and refreshing drinks. Before we could get settled in our private car we were at the hotel. It took less than 20 minutes! The beloved Angkor Wat is also only 20 minutes away!!!!!!! Christian the owner greeted us as we got out of our taxi and surprised us by taking time to have a friendly chat and some white wine with us while we checked-in. Because, when is it not time for wine!!! Did we actually check-in? Now that I think about it, I only remember the gorgeous lounge and the wine. Facing the river, Jay House is perfectly located minutes from Old Market and Made in the Cambodia Market. Every corner of the hotel is carefully curated. The gardens, the koi fish, the darling swings and of course the pool made from pure silver. My cousin and I couldn't have been more delighted. I've traveled the world from Cape Town, to Bali to Montego Bay and never felt so at home. Moon and all the other waiters entertained us at breakfast. Sam and Tom won us over with their knowledgeable tours. The manager Chris, you've got to talk to this guy, explained why this boutique hotel makes all other international chain hotels where he has worked pale in comparison. We didn't need the explanation we already knew that this gem of a hotel is our new family in Siem Reap and we will be returning home to them soon. We already miss everyone there. I'm dreaming about Fish Amok and sticky rice. And I'm not ashamed to say I cried a little when Sarah waved us off. Listen, come for Angkor Wok stay for the royal treatment.
            Reviewed August 13, 2018
            8.8
            Excellent
            Janelle from Cambodia
            Couple
            Junior Suite with Pool View
            Stayed 1 night in August, 2018
            Splurge for a birthday”
            We thoroughly enjoyed the friendly hospitality and beautiful environment of Jaya House; it was like an oasis! Staff are delightful, polite and so accommodating, like a family. They made sure our celebration was complete with cake and flowers; a very special time!
            Reviewed August 07, 2018
            10.0
            Exceptional
            Zachary from United States
            Couple
            Junior Pool Suite
            Stayed 3 nights in May, 2018
            Highly recommend!”
            Great value for money! Fantastic staff that go out of their way to be helpful. Free tuk-tuk service (very useful!). Free massage! Two nice pools, lots of other extras. Super convenient, near Angkor Wat. This place has it all!
            Reviewed June 15, 2018
            10.0
            Exceptional
            Nicole from United States
            Solo traveler
            Junior Suite with Pool View
            Stayed 4 nights in May, 2018
            It is number one on tripadvisor for a reason”
            Everything about this hotel is five stars, from the staff to the facilities.
            Reviewed May 28, 2018
            10.0
            Exceptional
            vuthy from United States
            Couple
            Deluxe Room with Pool View
            Stayed 1 night in April, 2018
            Exceptional”
            best customer service ever... love the staff , it is the best hotels I ever stayed in my tripe ! love it
            Reviewed May 17, 2018
            10.0
            Exceptional
            Albert from Philippines
            Family with teens
            Deluxe Room Free Airport Transfers and Mini-bar
            Stayed 3 nights in May, 2018
            Simply perfect ”
            Cons: None Pros: Excellent service, the people from management to the staff are very attentive to our needs. The appointments and ammenities are world class. I felt like I was home. Special shoutout to Christian, Kohl, Jess and Sara!! My girls did not want to leave. We will be back again this year. Thank you!
            Reviewed May 09, 2018
            10.0
            Exceptional
            Toby from Australia
            Couple
            Deluxe Room with Pool View
            Stayed 3 nights in April, 2018
            Spectacular”
            This resort is outstanding. I miss not staying there! It is incredible luxurious and relaxing. I love the courtyard pool and friendly service.
            Reviewed April 16, 2018
            Dear Toby, We all are so glad to hear a good feed back from you. Thank you so much for sharing your experience to other guests. Thank you so much for choosing to stay with us. Hopefully we will have chance to welcome you again at some point in the future. Jaya Team
            Responded April 28, 2018
            Jaya House River Park
            10.0
            Exceptional
            Susan from United Kingdom
            Solo traveler
            Junior Suite with Pool View
            Stayed 7 nights in February, 2018
            Exceptional”
            Wonderful small hotel...best place to stay in Siem Reap. Staff are the best, personal service par excellence!
            Reviewed March 04, 2018
            10.0
            Exceptional
            Sabine from Germany
            Couple
            Deluxe Room with Pool View
            Stayed 3 nights in February, 2018
            Just perfect and one of a kind experience”
            This place is just perfect and definitively the best Hotel experience my husband and me ever had in our life. It´s wonderful designed, includes many services like minibar, laundry, TukTuk etc. and serves wonderful breakfast and food. But especially people working there are that kind of friendly and mindful you can´t believe it´s possible. We wished to stay longer than 3 nights and will come back for sure!
            Reviewed February 17, 2018
            10.0
            Exceptional
            Stefanie from Germany
            Couple
            Deluxe Room with Pool View
            Stayed 3 nights in December, 2017
            Best Hotel and Travel Experience ever”
            I stayed in this Hotel with my husband, because my daughter stayed here before and highly recommended this hotel to me. She already explained me a lot of their highlight but during our stay we felt it was even better than imagined. I never experienced a more excellent and honest service before and we are travelling a lot. Everything you can imagine was taken care of. The staff was incredibly interested, friendly and professional. The Hotel Manager himself is supporting his staff personally in providing further and individual education and is also making efforts to support the local community. The concept of the Hotel is environmental friendly, beautiful and convenient at the same time. The location is also very good located and very peaceful. I wish all the team there all the best for their future and thank you very much again for taking such good care.
            Reviewed January 06, 2018
            9.6
            Exceptional
            Lee from Hong Kong
            Family with young children
            Junior Suite with Pool View
            Stayed 4 nights in October, 2017
            5-star services in a beautiful property ”
            I travel frequently in Asia for work. I always looked at reviews before choosing a hotel yet keep a reasonable doubt with the unbelievably great reviews for some of the hotels. We can't be happier having chosen to stay at Jaya House River Park which exceeded our expectations in every possible way. I can't agree more with all the positive reviews posted by other guests to this property. Everything people said is true!! The breakfast is excellent. The location and facilities are great. Design of the hotel tasteful yet functional, and the room is super clean and spacious. What impressed us the most are the staff who provide the best personal services throughout our stay and the owner's generosity and actual actions taken to help the local people apart from running this hotel to a 5-star standard. We witnessed the kind hearts, strong minds and diligence of the Cambodian people. This is our first visit to Siem Reap and we had more fun and takeaway than our expectation. We highly recommend this hotel and will definitely stay here again at our next visit.
            Reviewed November 06, 2017
            10.0
            Exceptional
            Erika from Philippines
            Group
            Deluxe Room with Pool View
            Stayed 6 nights in October, 2017
            Perfection in a nutshell”
            Hands down the best hotel we’ve ever stayed in. When we arrived late due to a delayed flight, they had freshly toasted sandwiches prepared for us in the room. Their staff are very mindful of details, down to remembering what your activity was for the day and remembering guests’ names. You can tell this sort of care for their guests is in their nature, and this is genuinely what made our stay so wonderful. They went out of their way to make sure everything was perfectly planned and ready for us- including a totally unexpected breakfast spread in the lobby plus a packed breakfast box at 4:30AM before watching the sunrise at Angkor Wat. A big part of the reason why we didn’t want to leave was not the experience or tours we had in Siem Reap, but the hospitality of the staff at the hotel- they made it feel like home, and we would gladly stay at Jaya House again in the future!
            Reviewed November 04, 2017
            10.0
            Exceptional
            Sam from Malaysia
            Solo traveler
            Deluxe Twin Room
            Stayed 3 nights in October, 2017
            Home Away From Home”
            Fantastic experience starting from our arrival greetings at the airport to our check out. Everything was what was expected of a Five Star Hotel and so much more. Shout out to Christian and the team for a great job well done. Will definitely return to Jaya House the next time we are in Siem Reap.
            Reviewed November 02, 2017
            9.2
            Exceptional
            UNVOANRA from Cambodia
            Family with young children
            Deluxe Room with Pool View
            Stayed 2 nights in September, 2017
            Excellent hotel with excellent services 👍”
            Jaya is a fantastic hotel ..rooms are spacious and well furnatured..staff persons are very professional.. breakfast is great with multiple varieties... the service is excellent in every aspect 👍
            Reviewed September 25, 2017
            10.0
            Exceptional
            Adlina from Malaysia
            Couple
            Deluxe Room with Pool View
            Stayed 3 nights in August, 2017
            Exceptional”
            Everything was perfect!
            Reviewed September 04, 2017
            10.0
            Exceptional
            Stefanie from Germany
            Couple
            Deluxe Room with Pool View
            Stayed 2 nights in July, 2017
            Best Service experience ever”
            We booked Jaya House River Park last minute to spent a weekend visiting Ankor. As we are travelling a lot we were a bit suspicious about the very high ratings for this property compared to others but already on the first day of our stay we could see why people like it so much. Starting from the airport until back to the airport we felt like being carried by the staff during all the stay with excellent service and friendliness coming from the heart. As a guest you can feel that people are truly interested in making your stay as perfect as possible and that it's not a show. Everyone is taking their time to explain as much as possible about the hotel concept, the city, the country and the temples. We felt incredibly welcomed and no wish was left open at the end. One example: they wanted to bring a fresh coconut for us to the pool (we didn't order it) but we had already left back to the room to get ready for the trip to the temple. The staff made sure we will still get the coconut to enjoy during the ride to the temple and placed it at the tuk-tuk waiting for us to take us on the trip. I especially liked the hotel because they have a concept for protecting the environment (for example they use no plastic at all and they are making a peeling cream out of coffee from the breakfast for each guest for free) and also giving back to the community like cleaning the river, planting trees and many more. I could go on and on with many examples like that. All I can say is, try this hotel if you get any chance. It's worth it.
            Reviewed August 01, 2017
            10.0
            Exceptional
            David from United States
            Couple
            Deluxe Room with Pool View
            Stayed 2 nights in July, 2017
            Awesome stay”
            Awesome service, awesome hotel. Very accomodating with check out time. The best. I wouldn't stay anywhere else
            Reviewed July 10, 2017
            10.0
            Exceptional
            Yao from Hong Kong
            Group
            Deluxe Room with Pool View
            Stayed 2 nights in June, 2017
            No other comment except for EXCELLENT”
            Everything is perfect! The hotel offers you more than u could imagine! It would never fail to fascinate U during your stay!
            Reviewed June 23, 2017
            12
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