JW Marriott Hotel Hong Kong
Bauhinia Suite, Executive lounge access, 1 King, Harbor view - Bathroom JW Marriott Hotel Hong Kong
Lobby JW Marriott Hotel Hong Kong
Swimming pool [outdoor] JW Marriott Hotel Hong Kong
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8.8
Excellent
5.0% this month
/10
(700 reviews)See what guests said
See map
9.2
Exceptional
Location rating score
Exceptional location - 1.68 kilometers from city center
Parking
Available
  • Wise Kids40 m
  • Hong Kong Records40 m
  • Pacific Custom Tailors60 m
  • Vivienne Tam60 m
  • Kent & Curwen60 m
  • Great Food Hall60 m
  • Kelly & Walsh60 m
  • King & Country70 m
  • Bonhams Auction House70 m
  • Chinese Arts & Crafts80 m
  • Free Wi-Fi

    JW Marriott Hotel Hong Kong

    Pacific Place, 88 Queensway, Admiralty, Hong Kong Central, Hong Kong, Hong Kong - See map
    "Reception staff were vr helpful and make us vr welcomed.she automatically offered us connected room on seeing us travelling with young children."
    indra - January 6, 2017
    Exceptional reputation
    Recommended by 96% of guests
    Exceptional cleanliness
    9.1 rating for cleanliness
    • 270 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Property ranking|Compared to 1,903 Hong Kong properties
    See all rankings
    Service score
    9.0/10
    Cleanliness score
    9.1/10
    Room comfort score
    8.7/10
    Location score
    9.2/10
    Better than
    98
    %
    of Hong Kong properties
    Better than
    98
    %
    of Hong Kong properties
    Better than
    98
    %
    of Hong Kong properties
    Better than
    97
    %
    of Hong Kong properties
    Value for money8.0
    Distance to city center0.0 km
    Location rating9.2
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport24.1 km

    Rooms available at JW Marriott Hotel Hong Kong

    8.7
    Excellent
    Room comfort & quality
    JW Harbor View Suite, Executive lounge access, 1 King
    JW Harbor View Suite, Executive lounge access, 1 King
    ...
    • Room size: 65 m²/700 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Executive Mountain Room, Executive lounge access, Guest room
    Executive Mountain Room, Executive lounge access, Guest room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    JW Mountain View Suite, Executive lounge access, 1 King
    JW Mountain View Suite, Executive lounge access, 1 King
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    EXECUTIVE ROOM, Executive lounge access, Guest room
    EXECUTIVE ROOM, Executive lounge access, Guest room
    ...
    • Room size: 36 m²/388 ft²
    • Mountain view
    • 2 double beds
    Enter dates to see prices
    Presidential Suite, Executive lounge access, 1 King
    Presidential Suite, Executive lounge access, 1 King
    ...
    • Room size: 167 m²/1798 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Executive Harbor Room, Executive lounge access, Guest room
    Executive Harbor Room, Executive lounge access, Guest room
    ...
    • Room size: 32 m²/344 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Hong Kong Suite, Executive lounge access, 2 Double
    Hong Kong Suite, Executive lounge access, 2 Double
    ...
    • Room size: 79 m²/850 ft²
    • Harbor view
    • 2 queen beds
    Enter dates to see prices
    Premier Harbor View Room, Guest room, 1 King, Harbor view
    Premier Harbor View Room, Guest room, 1 King, Harbor view
    ...
    • Room size: 32 m²/344 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Bauhinia Suite, Executive lounge access, 1 King, Harbor view
    Bauhinia Suite, Executive lounge access, 1 King, Harbor view
    ...
    • Room size: 25 m²/269 ft²
    • Separate shower/bathtub
    Enter dates to see prices
    Deluxe Room, Guest room, 2 Double, City view
    Deluxe Room, Guest room, 2 Double, City view
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 double beds
    Enter dates to see prices

    What people love about JW Marriott Hotel Hong Kong

    • 9.6
      Exceptional
      Breakfast

      "The bfast buffet is wonderful and the pool is superb."

      JOSE M.

      |

      August 12, 2018

    • 7.6
      Very good
      Staff 

      "Pros: Staffs are very friendly and professional."

      Remington

      |

      February 14, 2018

    • 10.0
      Exceptional
      Cleanliness

      "Good, clean and excellent quality food."

      ANGELA M.

      |

      November 26, 2018

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    More about JW Marriott Hotel Hong Kong

    More about JW Marriott Hotel Hong Kong

    6.0
    Review score

    "When I checked in at 8pm, the female staff was very nice and..."

    Suet M.

    |

    December 14, 2017

    An overview

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    What they offer

    10.0
    Exceptional

    "I always stay at this hotel every time I travel to Hong Kong..."

    EDWARD L.

    |

    October 25, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Vegetarian

    Restaurants on site

    Man Ho (Closed for renovation from June to September 2019)
    Cuisine:Chinese, Cantonese
    Menu:Buffet
    JW Café
    Cuisine:International
    Menu:Buffet, A-la-carte
    The Lounge
    Cuisine:International
    Menu:A-la-carte
    Fish Bar
    Cuisine:Seafood
    Menu:Buffet
    Dolce 88
    Cuisine:International
    Menu:Buffet
    Pool Lounge
    Cuisine:International
    Menu:Buffet
    Bar Q88
    Cuisine:International
    Menu:Buffet
    Flint
    Cuisine:Seafood, Steakhouse
    Menu:Buffet
    Show more

    Nearby restaurants

    Chinese cuisine
    Chinese cuisine
    Empire Hotel
    450 m Chinese
    Seventh Son Restaurant (Lockhart Rd)
    520 m Chinese
    Greenwood Restaurant
    740 m Chinese
    Asian cuisine
    Asian cuisine
    Garden Cafe (Conrad Hong Kong)
    40 m Asian, Chinese, Japanese
    Zen
    70 m Asian, Chinese
    Peking Garden
    70 m Asian, Chinese
    Japanese cuisine
    Japanese cuisine
    Rokkaku
    350 m Japanese
    Woo Tung Yakiniku Dining Bar
    380 m Japanese
    Uohachi Japanese Restaurant
    710 m Japanese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    Show less

    Reviews of JW Marriott Hotel Hong Kong from real guests

    Overall rating
    8.9
    Excellent
    From 4019 reviews
    Provided by verified guests of
    Agoda Reviews (700)Booking.com Reviews (1773)
    Rating via Agoda8.8
    /
    10
    Excellent
    5.0% this month
    Cleanliness9.1
    Facilities8.8
    Location9.2
    Room comfort and quality8.7
    Service9.0
    Value for money8.0
    High score for Hong Kong
    Rating
    9+ Exceptional (203)
    8-9 Excellent (93)
    7-8 Very Good (84)
    6-7 Good (25)
    <6 Below Expectation (23)
    Time of the year
    Mar - May (108)
    Jun - Aug (88)
    Sep - Nov (103)
    Dec - Feb (129)
    All guests (700)
    All room types
    All languages

    Show reviews that mention 

    Showing 428 verified guest comments
    12345
    10.0
    Exceptional
    Elizabeth from Indonesia
    Business traveler
    Deluxe Room, Guest room, 2 Double, City view
    Stayed 2 nights in March, 2019

    King of breakfast”

    I love staying at JW Marriott Hong Kong. Every time I visited the city, I'll stay in this hotel. Even though the building is not new, but they do refurbishment and renovation. The room is one of the biggest in Hong Kong, and it become quite luxury considering small spaces that we usually get in other places. I also really appreciate the staffs that they have.. and last but not least, the very reason I always comeback to the hotel is their BREAKFAST. The complete range of Chinese, Japanese, Indian, Western food are amazing. and the taste is consistent! good food to start your day, what else can be more refreshing.

    Reviewed March 25, 2019
    9.6
    Exceptional
    Nina from Malaysia
    Family with teens
    Deluxe Room, Guest room, 2 Double, City view
    Stayed 3 nights in January, 2019

    Living up to the brand name!”

    Service is superb. Kudos to the front desk, housekeeping, waiters and concierge! One of the best I have come across. Would have taken the time to personally thank each of them if was not in a rush. Room size is big compared to most hotels in Hong Kong. I booked the 2 double-bedded room cos there were 3 of us. The room was clean and the housekeeping team constantly kept it clean. The hotel is connected (through an underpass) to the Admiralty train station, which is just a stop away from the Central station. It is also walking distance to a tram station. Overall, loved the hotel and will certainly come back again if i have the chance. Pricing is a bit steep though but for the service we got , it's worth it

    Reviewed February 01, 2019
    8.0
    Excellent
    l from Hong Kong
    Group
    Stayed 2 nights in May, 2019

    Great hospitality”

    Staff are nice n friendly. Wish to come back again.

    Reviewed May 05, 2019
    8.0
    Excellent
    Joanne from Malaysia
    Family with young children
    Deluxe Room, Guest Room, 1 King, City View
    Stayed 1 night in January, 2018

    Convenient but a bit dated”

    Having stayed at another compatible star hotel as JW Marriott a few nights before, I realised that the hotel is a bit dated and possibly needs some refurbishment. The location is not really in Central's Central and you need to take the MTR to get to the Central station. Nevertheless, it's still convenient as it is attached to the MTR station as well as a shopping mall.

    Reviewed February 02, 2018
    10.0
    Exceptional
    WAI from Hong Kong
    Group
    Stayed 1 night in September, 2017

    Bridal shower ”

    The room is spacious the staff are friendly and helpful as well as responsive. Counter staff are much better than those providing room service. Admiralty is a nice place for staying away from crowd yet a location close to tourism area. Will definitely come back again.

    Reviewed October 02, 2017
    9.6
    Exceptional
    Philip from Malaysia
    Business traveler
    Deluxe Room, Guest Room, 1 King, City View
    Stayed 4 nights in January, 2017

    Very good housekeeping services”

    The hotel has maintained its high level of services especially the housekeeping staff services. The only suggestion is that because the in-house coffee is hard to brew and so weak, it might be better if they provide some other types of coffee or coffee machine inside the room.

    Reviewed April 04, 2017
    8.8
    Excellent
    Benjamin from Singapore
    Solo traveler
    Deluxe Room, Guest Room, 1 King, City View
    Stayed 1 night in August, 2016

    Good hotel with a fairly good location ”

    Located in admiralty rather than the usual Central, the hotel is well located beside malls and a few of the big banks / law firms. Great view and easily accessible. Recommended for the business traveler.

    Reviewed January 03, 2017
    9.3
    Exceptional
    Vicky from Taiwan
    Business traveler
    Deluxe Room, Guest Room, 1 King, City View
    Stayed 1 night in May, 2015

    Great location”

    Great location good restaurant right in shopping mall

    It's always nice to stay at JW Marriot the service standard worldwide that you don't need to worry about if your room/bed is clean or not. Comfortable bedding to recharge from a full day business meeting. Convenient location as your are right in the Pacific Mall and and Metro is right there that you don't need to walk outside to the station if there's a bad weather!

    Reviewed September 30, 2015
    9.0
    Exceptional
    PHOEBE from Taiwan
    Solo traveler
    Deluxe Room, Guest Room, 1 King, City View
    Stayed 1 night in February, 2015

    Good location, classic and comfort”

    Good location, classic and comfort

    The hotel overall is very good, though its a bit old, they manage to keep the quality as a five star hotel through time. Service was very friendly, staff were helpful. The only thing is the air conditioning. The system is a bit old, the air con works a bit funny, sometimes makes funny noise.

    Reviewed February 05, 2015
    8.7
    Excellent
    Keith from Singapore
    Business traveler
    Deluxe Room, Guest Room, 1 King, City View
    Stayed 2 nights in September, 2014

    High standard Marriott hotel in HK”

    Convenient central location, obliging staff, comfortable room

    3-day stay for a conference; nice quiet rooms, with all the required amenities and facilities. Not super luxurious, but more than adequate; very comfortable and efficient hotel room and facilities. All hotel staff who I met were courteous, eager to help, knowledgeable and obliging. Easy to get to shopping mall, restaurants, MTR.

    Reviewed September 15, 2014
    8.0
    Excellent
    Seekoh from United Kingdom
    Couple
    Premier Harbor View Room, Guest room, 1 King, Harbor view
    Stayed 3 nights in September, 2013

    conveniently located to city's biz centre!”

    Food, location & staff's friendliness.

    Pretty good! My wife & I are frequent travellers to HK, shopping, dining & wealth management. JW Marriot is just in the centre, or v. close to the centre of location where all of our activities occur. We are v. comfortable staying at the JW Marriott!

    Reviewed February 11, 2014
    8.3
    Excellent
    Vicky from Taiwan
    Business traveler
    Premier Harbor View Room, Guest room, 1 King, Harbor view
    Stayed 1 night in May, 2013

    very busy hotel ”

    right in the Pacific shopping mall clean room and great breakfast

    this is the worst stay ever in JW Marriott H.K. during the exhibition period. There was a art exhibition on the top floor and we have to wait at least 15 min. to get on a lift! Everything else was fine as usual other than the long wait for the lift. Food was great as usual at breakfast area and the Chinese restaurant downstairs. We loved the Chinese restaurant at the hotel! Shopping is not a question while you say right in the Pacific shopping mall with all the major international brands in the mall and various choices for food and path connects to the underground station, which is very convenient.

    Reviewed September 26, 2013
    8.3
    Excellent
    Ridwan from Indonesia
    Couple
    Deluxe Room, Guest Room, 1 King, City View
    Stayed 3 nights in July, 2013

    good location”

    good location, on top of shopping center n MTR station

    The room was small with low ceiling and uncomfortable bed but the bathroom was nice. The staffs were very friendly. After finished checking in, the receptionist took us to our room. The location was very good. The hotel was on top of Pacific Place Mall and MTR station. The price was too high though.

    Reviewed August 28, 2013
    9.7
    Exceptional
    Chan from Hong Kong
    Solo traveler
    Stayed 1 night in January, 2013

    JW is good hotel”

    cafe section is great serives

    even only 1 day exp, i can feel the 5 star hotel, cafe section is great. room serives is also good. but parking section is need improve. wait 15 mins still wait my car drive back to front door. totally is good exp in JW.

    Reviewed January 31, 2013
    8.3
    Excellent
    Eric from United Kingdom
    Business traveler
    Stayed 1 night in January, 2013

    5 Star hotel”

    Great location and amenities

    Stayed one night at this hotel. As all 5 star hotels in Hong Kong this is not cheap but slightly cheaper than the adjacent hotel Booked through Agoda which reduced cost somewhat Check in was not as easy as it should have been and no real explanation as to what the problem was (this also happened last time). Rooms were well apportioned and every thing one needed Only real problem was that the swimming pool was closed for renovations. Mind you it was probably too cold to try. I do object to $9 for a soda water (mini bar and restaurant)

    Reviewed January 20, 2013
    8.3
    Excellent
    Eric from United Kingdom
    Business traveler
    Stayed 2 nights in October, 2012

    5 Star hotel”

    Great location and views

    This was my first stay at the Marriott, having previously stayed at both the adjacent Conrad and Shangri La. I do not think that there is much to choose between them but got a much better rate through Agoda

    Reviewed October 08, 2012
    8.3
    Excellent
    Nicolas from France
    Business traveler
    Stayed 2 nights in September, 2012

    Great service and location”

    Staff, comfortable and functional rooms, pool, location

    very professional and friendly staff. made arrrangements to let me check in early wheni landed early am after a long transatlantic flight. pool area and restaurant are very pleasant for downtown hong kong. my main complaints would be about the overall quality of the food at the breakbast buffet and the sushi restaurant, which i found sub-standard for the level of the establishment.

    Reviewed September 27, 2012
    10.0
    Exceptional
    Marco from Indonesia
    Business traveler
    Stayed 1 night in August, 2012

    Good 5 star Hotel ”

    In the City

    The hotel is a great place to stay. it is near the city center and near the malls and other areas like wangchai rd. etc. it is a good place for doing business and or family trips. good food, good services

    Reviewed August 28, 2012
    9.7
    Exceptional
    Vicky from Taiwan
    Family with young children
    Stayed 1 night in May, 2012

    great location and good customer service”

    convenient location right in the Pacific Center shopping mall

    Great location and food is awesome. Our room is overlooking the hill side. Very peaceful and very clean. the most convenient hotel i have stayed. Admiralty station is less than 5 min walk and one stop away from Central. We had a 4 year old boy with us this time and the hotel manager was very kind with patient helping us taking care of the kid.

    Reviewed June 16, 2012
    8.3
    Excellent
    Chia from Singapore
    Solo traveler
    Stayed 1 night in December, 2011

    Good hotel service ”

    Clean and spacious room

    I did an early checkin and the hotel was ready with my room and accomodated my request for late checkout. Hotel is in a great location in the Pacific Place mall so it is very convenient to shops as well as the MTR transportation

    Reviewed December 21, 2011
    12345
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    JW Marriott Hotel Hong Kong
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    • Exceptional location
    • Lan Kwai Fong
    • Admiralty MTR Station is within 0.27 km