370 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.1|
|Distance to city center||7.0 km|
|Nearest airport||Chengdu Shuangliu International Airport (CTU)|
|Distance to airport||11.7 km|
"Good bathroom and shower with a good supply of toiletries."
April 28, 2018
"Plenty of dining and drinking options in the hotel."
April 28, 2018
"The room is clean and the breakfast is great."
November 3, 2016
"You can savor the local food nearby or in the hotel restaura..."
May 25, 2017
The Kempinski Hotel Chengdu is ideally located to give tourists and business travelers easy access to the city and the surrounding tourist attractions. The architecture of the building itself is modern and beautiful and all of the rooms are elegantly decorated to a European standard. Guests can arrange trips to visit the attractions of Sichuan, which include the Dazu Rock Carvings, Mount Qincheng, or the Sichuan Giant Panda Sanctuaries. Several restaurants on-site serve dishes from around the world. There is also a tea house and a lounge. The tour desk can help arrange for trips and, in addition to that, there is an airline ticket counter available as well.
"Check in was efficient & hotel staff speak reasonable Englis..."
October 31, 2016
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Kempinski Hotel Chengdu
Tongzilin Commercial Area
Jiuyan Bridge Bar Street Commercial Area
Chunxi Road Commercial Area
Nice hotel ”
Nice and clean hotel
Clean and Nice hotel ”
Hotel is clean and good
Nice hotel with comfortable rooms & convenient for local public transport. The Paulaner Bar (German) offers buy one, get one free 5 -7pm. Food ther eis also v good. Staff are friendly & efficient. Will stay again.
Dear Peter, thank you very much for taking the time sharing the experiences of your recent stay with us. I am very pleased to learn that my team was able to ensure a comfortable and enjoyable stay. Please rest assured that your compliments will be shared with the respective team members. we are looking forward to welcoming you back to Chengdu in the near future. With best regards Kai Behrens General Manager
Good clean hotel. Plenty of dining and drinking options in the hotel. Nice pool and gym. Plenty of staff all efficient. Room nice and clean with a comfortable bed. Good bathroom and shower with a good supply of toiletries. Location perfect for getting around Chengdu with no problems getting a taxi. Metro station within a short walk of the hotel. I enjoyed my stay here and would recommend this hotel to others.
Dear Mr Gary, than k you very much for taking the time sharing the experiences of your recent stay with us. I am very pleased to learn that my team was able to ensure a comfortable and enjoyable stay. Please rest assured that your compliments will be shared with the respective team members. Mr. Gary, we are looking forward to welcoming you back to Chengdu in the near future. With best regards Kai Behrens General Manager
Have stayed here many times when in Chengdu. From the efficient & cheerful check-in to the final farewell the staff are always smiling. Rooms comfortable. A bath was available in y room as well as a multifunction shower. Paulaner Bar is another eason I keep coming back here. About 5 minutes walk from Tongzillin Metro.
Dear PETER, Thank you very much for taking the time to review your stay at Kempinski Hotel Chengdu. We hope that you had a safe journey back home and were delighted to read you have enjoyed your time with us and that you will keep your stay in good memory. Please rest assured I will share your comments with my team and I am sure they will be very pleased about your kind words. Thank you for your time again and on behalf of my team I look forward to welcoming you back at Kempinski Hotel Chengdu in the near future. Kai Behrens General Manager
A nice hotel”
Not far from the Tongzillin Metro & located on one of Chengdu's major roads, this hotel was easy to find. Check in was efficient & hotel staff speak reasonable English. The in house bar, the German Paulaner is a winner. Rooms are a good standard. Check out the Lazy Pug bar about 10 minutes walk away for good food & company. WILL STAY AT THIS HOTEL AGAIN.
good business hotel in Chengdu”
I stayed this hotel for 2 nights. Very good experience, Staffs are nice and friendly. Room clean and comfortable. The dinning experience also very good. Value for money. The location also very good, appx 30 mins to airport.
A nice bit of luxury for 3 nights. We went to Chengdu to see the pandas and the staff were very helpful in arranging a car to take us there. The German bistro does good food and beer. Nice room with a lovely big bath - would recommend.
Always a pleasure to stay”
The hotel has a great service from the moment you enter it until you leave. The rooms are big and clean and nice furnished. in the restaurants a nice food is served and the have a outside area to enjoy your beer and dinner. Breakfast buffet is also very nice with a great variety of chinese and continental food.
尊敬的客人 感谢您下榻成都凯宾斯基饭店并与我们分享您的入住体验！ 成都凯宾斯基饭店一直致力于带给宾客非比寻常的欧式体验，我们非常高兴得到您的肯定。我们将继续秉承凯宾斯基的品牌理念，为顾客提供低调的欧式奢华，不断提高我们的服务品质，请相信，我们一直努力确保每一位宾客都受到关爱、尊重和无微不至的照顾。 我们衷心期待您的下次光临！ 成都凯宾斯基饭店总经理 约纳斯▪ 依林
I have had stayed in this hotel for couple of times. The hotel is located not far away from the airport, and it is also very convenient to travel around within the town as nearby there is a metro station. The hotel staffs are very friendly. You can savor the local food nearby or in the hotel restaurant.
Dear Guest, Thank you very much for taking the time to share your experiences. It was with great pleasure to learn that you enjoyed your time at our hotel and that especially our location was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Kempinski Hotel Chengdu in the near future. Kempinski Hotel Chengdu Management Team
Disappointment on this stay”
On my 4 or 5th visit to the Kempinski it is a disappointment to write a poor review. I was in a room at the back of the hotel overlooking a building site that started work at 5:20 am and in earnest at 07:30. During the evening numerous people came into the hotel lobby area smoking and were not challenged (previous review I had commented on staff challenging people)
An okay hotel”
Overall my stay was generally good, the room was comfortable, and staff pleasant. However having stayed at other Kempinski hotels worldwide, i had higher expectations (since my previous stays in Thailand/Indonesia were excellent). There were a few hiccups i experienced, few taxi drivers unable to find the hotel entrance and exit (i.e. turns out, one of the exit signs was pointing in the wrong way), and some disappointments with the room service standard (the 3 meals i had were rather tasteless, a staff didn't know what was on their own menu etc, another one giving me the wrong order once). These weren't big problems of course, but for a 5* hotel, and given the standard of their other international outlets, it was a bit of a let down.
Happy and had a great stay ”
It was a very good although short stay and will definitely look forward to stay again in this hotel and compliments to the front desk staff Paul for his efficient service and also the staff in Harmony the Chinese Restaurant Angel An for her impeccable service .
Good value, but won't knock your socks off”
The Kempinski is among the nicer branded hotels in Chengdu and is perfectly satisfactory in all regards. I don't think seasoned business travelers will be wowed by its finish, amenities or staff, but I don't think it will fail to meet thresholds of acceptability for such travelers either. For the price, however, the Kempinski provides an excellent value.
a spacious hotel with high standards”
we choose the kempinski because of its easy access from the airport and the south and west of chengdu. this is important because chengdu's roads are severely disrupted by road works on the 2nd ring road and the building of the mtr system. they should be finished by the summer. we have had christmas lunch there for the past 5 years. this year was not so good. the turkey was underdone. there was no play space for young children. other food was of a much better standard but no cheese board.
Good location and service ”
Kempinski has long been one of the best hotels in Chengdu for its convenient location - 20-minute drive from the airport and a subway station just 200m away. Room size and property maintenance is good but: (1) there is a car-park gate in front of the hotel entrance so taxi drivers are reluctant to drive in and tend to drop you off outside the main road. Though 50m away from the hotel entrance, I was caught in the rain this time. (2) not many good F&B outlets nearby only perhaps a dozen local ones in th opposite streets. (3) the pillows are bad - one is too flat but two are too thick!
A good classy hotel”
we have spent christmas here several times and there are events for all wallets. we have the christmas buffet lunch as we are joined by younger family members. this year was less christmassy. few table decorations. the food suits all cultures. however, there were no brussel sprouts to accompany the turkey. in fact the only western vegetables were roast potatoes. all the same, our guests (british & chinese) enjoyed their time.