Kusatsu Now Resort Hotel
 Kusatsu Now Resort Hotel
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8.4
Excellent
/10
(142 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location
Parking
FREE
Free Wi-Fi

Kusatsu Now Resort Hotel

750 Shirane, Kusatsu, Kusatsu, Japan, 377-1711 - See map
Exceptional reputation
Recommended by 92% of guests
Excellent service
8.7 rating for service
  • 900 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Garden

  • Tennis court

Property ranking|Compared to 118 Kusatsu properties
See all rankings
Room size
34 sqm.
Room comfort score
8.4/10
Cheapest price score
Service score
8.7/10
Bigger than
97
%
of Kusatsu properties
Better than
93
%
of Kusatsu properties
Better than
93
%
of Kusatsu properties
Better than
87
%
of Kusatsu properties
Value for money8.2
Distance to city center1 km
Location rating7.9

Rooms available at Kusatsu Now Resort Hotel

8.4
Excellent
Room comfort & quality
Twin Room - Non-Smoking, Round-Trip Bus Transfer from Tokyo Included
Twin Room - Non-Smoking, Round-Trip Bus Transfer from Tokyo Included
...
  • Room size: 26 m²/280 ft²
  • Nature view
  • 2 single beds and 1 sofa be...
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 1 queen bed
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Japanese Style Room
Japanese Style Room
...
  • Room size: 54 m²/581 ft²
  • Nature view
  • 3 futons
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Room with Tatami Area -Non-Smoking
Room with Tatami Area -Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds and 2 futons
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Japanese Style For 6 People
Japanese Style For 6 People
...
  • Room size: 54 m²/581 ft²
  • Nature view
  • 4 futons
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Deluxe Double
Deluxe Double
...
  • Room size: 31 m²/334 ft²
  • Nature view
  • 1 double bed
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Standard Twin Room
Standard Twin Room
...
  • Room size: 26 m²/280 ft²
  • Nature view
  • 2 single beds and 1 sofa be...
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Junior Suite Room
Junior Suite Room
...
  • Room size: 54 m²/581 ft²
  • Nature view
  • 1 double bed
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Double Room
Double Room
...
  • Room size: 23 m²/248 ft²
  • Nature view
  • 1 double bed
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Japanese Western Style
Japanese Western Style
...
  • Room size: 31 m²/334 ft²
  • Nature view
  • 2 single beds
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More about Kusatsu Now Resort Hotel

More about Kusatsu Now Resort Hotel

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Reviews of Kusatsu Now Resort Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (142)Booking.com Reviews (178)
8.4
/
10
Cleanliness8.5
Facilities8.5
Location7.9
Room comfort and quality8.4
Service8.7
Value for money8.2
Rating
9+ Exceptional (33)
8-9 Excellent (10)
7-8 Very Good (18)
6-7 Good (8)
<6 Below Expectation (6)
Time of the year
Mar - May (10)
Jun - Aug (9)
Sep - Nov (15)
Dec - Feb (41)
All guests (142)
All room types
All languages

Show reviews that mention 

Showing 75 verified guest comments
1234
10.0
Exceptional
Kenneth from Hong Kong
Solo traveler
Stayed 1 night in March, 2019

Excellent weekend break in the famous onsen area”

Pros: - Excellent buffet dinner/breakfast - Excellent outdoor onsen within the hotel - Great services from friendly staff throughout - Great rooms with good amenities - Free shuttlebus service to/from downtown Kusatsu every 30mins or so until around 9pm - Option to rent out private onsen bath rooms should you need it Cons: - None identified in my short weekend stay - only wished I could stay longer :)

Reviewed April 02, 2019
9.7
Exceptional
Kwa from United States
Group
Stayed 1 night in January, 2016

Awesome Onsen”

Great onsen, really good food, beautiful room

We had a 3-person room on a busy weekend. The hotel has a shuttle to the slopes so it's quite convenient. The best thing about the hotel was the food though. Omg so good. The onsens in Kusatsu are all good as it's the best onsen town in Japan.

Reviewed January 13, 2016
9.7
Exceptional
Yee from Malaysia
Couple
Standard Twin Room
Stayed 1 night in December, 2015

Nice onsen”

The outdoor onsen is beautiful, buffet breakfast and dinner is good, room is good

Outdoor onsen is the highlight, especially when it's snowing, the snow flakes land directly on your face while dipping in onsen. This is a big modern resort, not those traditional Japanese style building. Room is spacious, buffet style breakfast and dinner got many choices too.

Reviewed December 27, 2015
9.0
Exceptional
Rachel from Singapore
Family with teens
Standard Twin Room
Stayed 1 night in December, 2014

great retreat resort”

Onsen. Room was big. free shuttle

It snowed over night and we woke up with a beautiful view! The location is away from the station but it has free shuttle. The onsen was very good w outdoor. Its also near the ski area if you wanna ski. We love this place. Staff are also friendly even they don't speak English.

Reviewed December 15, 2014
9.0
Exceptional
Chan from Hong Kong
Couple
Standard Twin Room
Stayed 1 night in January, 2014

A very nice hotel with wonderful onsen and buffet”

buffet dinenr, buffet breakfast, onsen

Overall speaking, Kusatsu Now Resort Hotel is a wonderful hotel. The room I stayed is quite big. Buffet dinner and buffet breakfast were included. The food was really nice. The thing I enjoyed most was the onsen. It's very clean and tbhe view of the outdoor onsen is nice. The only thing I wasn't satisified was that no wifi service was provided in the bedroom. Wifi was only available in the lobby for ten minutes.

Reviewed February 13, 2014
4.8
Li from Hong Kong
Couple
Stayed 1 night in January, 2018

Extremely bad service, don’t ever go if u have other option”

Bad service management: 1) staff didn’t mention under bad weather condition, bus schedule might be subject to change. We took the bus to town shops to look around and we waited for 1.5 hr at the train station for pick up until we asked the info staff to call the hotel then we realized the pick up location changed! It took us another 30min to get on the bus and there were some guests who couldn’t not board on the bus due to capacity. Guests were complaining about it! It took us 3 hrs to get up back to the hotel! 2) they should have a log to show which time slots the guests picked for dinner and breakfast to avoid long queue, which took us at least 20 min for the wait to get into the restaurant even we marked our time! by the time we got in the food were almost empty with long queue! 3) food quality was bad and the building is old and worn without renovation at all! 4) it was way overpriced at US$300 a night for this kind of service and experience!

Reviewed January 05, 2018
6.4
Good
Ching from Malaysia
Couple
Standard Twin Room
Stayed 2 nights in January, 2017

Old hotel ”

We were charge for the bus ride for return even though we only use one way. Room are old and stuffy. When outside are snowing we still need to open the window wide. Feel like unable to breathe at all. Though the choices of dinner are wide cos is Buffet style but food isn't tasty at all. Breakfast are Buffet style too. Two nights are more than enough. No activities at the hotel. Suggest one night is sufficient. We paid extra to have Japanese dinner instead of Buffet.

Reviewed February 03, 2017
10.0
Exceptional
Joyce from Singapore
Group
Deluxe Double
Stayed 1 night in October, 2016

Excellent food ! ”

Enjoyed the stay at the hotel - it was near the yubatake and the hotel provided free shuttle bus to and fro from town There are plenty of restaurants at Yubatake but the dinner and bfast spread was awesome ! Quality food the only thing is that the room was a little dated - felt like the room was a decor in the 70s but it was absolutely clean onsen was a little far a walk though worth it the hotel provides alot of activities but all are chargeable

Reviewed October 30, 2016
9.0
Exceptional
Teresa from Canada
Couple
Standard Twin Room
Stayed 1 night in November, 2014

Kusatsu Now Resort Survey”

Hot Spring, Breakfast, Room Cleanliness

Everything is perfect except a little hicup about shuttle bus service in which I have to pay an extra 6480 yen (but I only agreed to 4000 yen with the manager there). According to their website and the payment conditions shuttle service is already included in the hotel price. I have also asked the front desk of another hotel which I stayed the night before to call to confirm the pick up location. I was told that whenever I have a reservation I can choose any of the pick up points to board the shuttle bus. Upon arrival I was asked by the manager to pay an extra 6480 yen (which is almost 20% of my room fare). The manager was nice but insisted that I have to pay. Eventually I agreed on 4000 yen as I did not want to drag that argument any longer with the manager and destroyed my holiday mode. Hope they can tidy up their web booking to include room rates for WITH and WITHOUT shuttle bus. I really wish other guests will not be trapped into the same situation as mine. Thanks and best wishes

Reviewed November 08, 2014
9.3
Exceptional
John from United States
Couple
Standard Twin Room
Stayed 3 nights in February, 2014

Wonderful relaxing vacation”

The water.....the onsen......the food!

Truly great stay. Fantastic food and attentive staff.our first vacation in Japan. The water is perfect and clear.Fresh robes and towels for the onsen each day. The breakfast was fresh and varied. Dinners were tremendous with snow crab and western and Japanese fare.

Reviewed February 23, 2014
9.2
Exceptional
Ian from United States
Couple
Stayed 2 nights in March, 2019

good place to stay”

Location is out of town. Great for skiers. Hotel shuttle makes it easy to go between hotel and activities in town. Nothing to do within walking distance of the hotel. Onsen layout is excellent.

Reviewed March 11, 2019
10.0
Exceptional
David from Japan
Couple
Deluxe Double
Stayed 1 night in January, 2017

Perfect”

Everything perfect!

Reviewed February 06, 2017
10.0
Exceptional
David from Japan
Couple
Deluxe Double
Stayed 1 night in February, 2017

Awesome”

Everything was awesome!!!

Reviewed February 05, 2017
9.6
Exceptional
wanda from Hong Kong
Solo traveler
Double Room
Stayed 2 nights in January, 2017

Relaxing hotspring and all u can eat dinner and breakfast”

My second time staying here. Still love it. But the quality of the double room is not as good as the twin room. Cleanliness also poorer than before.

Reviewed January 26, 2017
10.0
Exceptional
Pui from Hong Kong
Family with teens
Stayed 2 nights in December, 2016

area peaceful”

Dinner is good

Reviewed January 13, 2017
8.0
Excellent
vittayen from Thailand
Group
Standard Twin Room
Stayed 1 night in October, 2015

Nice Buffet, good room, but too noisy with Chinese”

Nice locaion, good foos

The hotel room is good, the room is fair, old but clean. However, it is too noisy at night by the Guests next door.

Reviewed October 20, 2015
10.0
Exceptional
Chaiyasak from Thailand
Couple
Standard Twin Room
Stayed 1 night in December, 2014

superb Onsen hotel”

nice Onsen bath good food and locatíon

This is hotel resort where there is a big bath for onsen good for the one who like to onsen. Shuttle service provide from bus station to report and food for both of dinner and breakfast are superb.

Reviewed December 27, 2014
8.0
Excellent
Pinumar from Thailand
Group
Stayed 1 night in November, 2018

Very good”

The place is convenience with free service bus to downtown. -Huge Onsen place. - Dinner comes with great variety of food (buffet)

Reviewed December 23, 2018
6.3
Good
Wassana from Thailand
Couple
Standard Twin Room
Stayed 1 night in December, 2015

Good location but not comfortable to onsen ”

Good location, good food and shuttle bus service for sight seeing in town

Onsen is not big bath as expectation and the walk way to big bath is not convenience becuase we have to walk through the hotel lobby to the pool, no private walk way from the room to the pool and big bath Dinner and BF is great but a little bad mood from late queuing almost half hour beacause the hotel officer forgot to record our queue and we had to ask them for 2-3 times, so they will recognize. So much annoyed.

Reviewed December 30, 2015
7.0
Very good
Kechuang from Taiwan
Couple
Japanese Western Style
Stayed 1 night in January, 2016

Not worth the price”

1. Private bath available 2. friendly staff 3. big room
Reviewed January 11, 2016
1234
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  • Very good location