Kyoto Hotel Okura
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8.8
Excellent
/10
(524 reviews)See what guests said
See map
9.2
Exceptional
Location rating score
Exceptional location - Inside city center
Parking
FREE
  • Takasegawa Ichino Funairi80 m
  • Kyoto Shiyakusho-mae Subway Station100 m
  • Kyoto City Office150 m
  • Zest Underground Shopping Arcade170 m
  • Honnoji Temple190 m
  • Kamo river210 m
  • Rag Club230 m
  • Kojitsu Sanso Shop250 m
  • Ogasawara clinic250 m
  • Sekisui Bar260 m
  • Free Wi-Fi

    Kyoto Hotel Okura

    Kawara-machi-oike Nakagyo-ku, Kawaramachi, Kyoto, Japan, 604-8558 - See map
    "The staff was incredibly helpful and arranged a taxi with a driver waiting for us when we landed at 1:30am after calling them 20 minutes before boardi..."
    Gregory - December 14, 2016
    Exceptional reputation
    Recommended by 97% of guests
    Exceptional cleanliness
    9.1 rating for cleanliness
    • 100 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    This property is in high demand!

    Booked 32 times

    Property ranking|Compared to 5,391 Kyoto properties
    See all rankings
    Room comfort score
    9.1/10
    Location score
    9.2/10
    Service score
    9.1/10
    Room size
    35 sqm.
    Better than
    99
    %
    of Kyoto properties
    Better than
    98
    %
    of Kyoto properties
    Better than
    96
    %
    of Kyoto properties
    Bigger than
    96
    %
    of Kyoto properties
    Value for money8.4
    Location rating9.2
    Nearest airportOsaka International Airport (ITM)
    Distance to airport38.7 km

    Rooms available at Kyoto Hotel Okura

    9.1
    Exceptional
    Room comfort & quality
    Superior River View Twin Room - Non-Smoking
    Superior River View Twin Room - Non-Smoking
    ...
    • Room size: 37 m²/398 ft²
    • River view
    • 2 single beds
    Enter dates to see prices
    Superior City View Twin Room - Smoking
    Superior City View Twin Room - Smoking
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Twin City View - Non-Smoking
    Superior Twin City View - Non-Smoking
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Corner Twin Non-Smoking
    Corner Twin Non-Smoking
    ...
    • Room size: 53 m²/570 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Superior River View Twin Room - Smoking
    Superior River View Twin Room - Smoking
    ...
    • Room size: 37 m²/398 ft²
    • River view
    • 2 single beds
    Enter dates to see prices
    Corner Twin Room - Smoking
    Corner Twin Room - Smoking
    ...
    • Room size: 53 m²/570 ft²
    • Smoking allowed
    • 2 single beds
    Enter dates to see prices
    Double Room Smoking
    Double Room Smoking
    ...
    • Room size: 37 m²/398 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Double Room - Non-Smoking
    Double Room - Non-Smoking
    ...
    • Room size: 37 m²/398 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Single Room Non-Smoking
    Single Room Non-Smoking
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Standard Twin Room - Smoking
    Standard Twin Room - Smoking
    ...
    • Room size: 37 m²/398 ft²
    • Smoking allowed
    • 2 single beds
    Enter dates to see prices

    What people love about Kyoto Hotel Okura

    • 10.0
      Exceptional
      Location

      "Close to subway station, huge luxurious lobby and spacious room."

      FEMI

      |

      June 16, 2018

    • 7.6
      Very good
      Cleanliness

      "Clean, spaceous, close to major areas and with free car park."

      Shun K.

      |

      August 14, 2018

    • 10.0
      Exceptional

      "The hotel was a welcome oasis from other hotels in Kyoto."

      Joseph

      |

      January 23, 2018

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    More about Kyoto Hotel Okura

    More about Kyoto Hotel Okura

    8.0
    Very good

    "Hotel is very near to shopping malls, subway, restaurants, b..."

    Richard

    |

    June 5, 2018

    An overview

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    What they offer

    8.0
    Very good

    "The hotel provide nice view of old and modern side of Kyoto."

    Richard

    |

    June 5, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Sky Restaurant Pittoresque (スカイレストラン ピトレスク)
    Cuisine:French
    Menu:Buffet

    Nearby restaurants

    Japanese cuisine
    Japanese cuisine
    Hottokeya Kyoto Hotel Okura-branch
    30 m Japanese, Sushi
    Sakontaro Kyotohonten
    120 m Japanese, Sushi
    Shioriya Shoan
    130 m Japanese
    Asian cuisine
    Asian cuisine
    Ukiya Kyoto Hotel Okura
    10 m Asian, Sushi
    Indian Restaurant Mughal
    130 m Asian, Indian, Vegan
    Ganko Nijoen
    150 m Asian, Japanese, Sushi
    Cafe
    Cafe
    Tei No Ji Cafe
    160 m Cafe
    Shinshindo, Sanjo Kawaramachi
    300 m Cafe
    Starbucks Coffee Kyoto Sanjo-ohashi Shop
    320 m Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

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    Reviews of Kyoto Hotel Okura from real guests

    Overall rating
    8.9
    Excellent
    From 2167 reviews
    Provided by verified guests of
    Agoda Reviews (524)Booking.com Reviews (753)
    Rating via Agoda8.8
    /
    10
    Cleanliness9.1
    Facilities8.3
    Location9.2
    Room comfort and quality9.1
    Service9.1
    Value for money8.4
    High score for Kyoto
    Rating
    9+ Exceptional (178)
    8-9 Excellent (78)
    7-8 Very Good (45)
    6-7 Good (18)
    <6 Below Expectation (12)
    Time of the year
    Mar - May (61)
    Jun - Aug (92)
    Sep - Nov (79)
    Dec - Feb (99)
    All guests (524)
    All room types
    All languages

    Show reviews that mention 

    Showing 331 verified guest comments
    12345
    10.0
    Exceptional
    Yi-Kuo from Taiwan
    Solo traveler
    Superior City View Twin Room - Smoking
    Stayed 4 nights in March, 2019

    Excellent hotel and services !!”

    Staying at the Kyoto Hotel Okura from 3/17-21, 2019. This hotel really presented itself a A+ quality starting from the doorman, reception, concierge, bell captain, room cleaning, etc. I can only say the performances of the hotel staff all exceeded my expectations...the kind of Japanese elegant services which you don't easily feel nowadays. The hotel rooms is quite spacious and also provide wonderful views of the city or river. Very easy access to lots of nearby commercial districts. Therefore, I highly recommend Kyoto Hotel Okura to anyone interested in enjoying Japanese high-class hospitality !!!

    Reviewed March 22, 2019
    9.2
    Exceptional
    Barbara from Israel
    Couple
    Superior Twin City View - Non-Smoking
    Stayed 3 nights in December, 2018

    A superbly comfortable hotel with exceptional service”

    They have a welcome lounge at the main Kyoto train station, from where the shuttle bus runs to the hotel every half hour. You can also leave bags there. The concierge service is the most helpful we have yet experienced in Japan.

    Reviewed December 24, 2018
    8.0
    Excellent
    Richard from Philippines
    Family with teens
    Superior River View Twin Room - Non-Smoking
    Stayed 3 nights in May, 2018

    Mixture of old and modern view”

    The hotel provide nice view of old and modern side of Kyoto. Modern side if the room is facing the city. Old side if the room is facing the river view. I like the old side because it gives me a sense of relaxation overlooking the river, small Japanese houses, bridges, trees, long narrow streets and people riding bicycles. Hotel is very near to shopping malls, subway, restaurants, bus stops, etc. It is a bit old in a sense that room door still uses key to open but I don't mind it. Very clean, nice comfy bed and pillows. The subway is just beside or beneath the hotel so quite convenient if you have heavy luggages. The room is big (triple bed room). The funny thing is that you need to pay for bottled water. This is the only 4-star hotel that I have to pay for asking extra bottled water.

    Reviewed June 05, 2018
    9.0
    Exceptional
    Helal from Kuwait
    Couple
    Superior City View Twin Room - Smoking
    Stayed 3 nights in August, 2014

    Fsntastic hotel in Kyoto”

    Near the river, 5 star hotel, near markets

    Real five star hotel. Very helpful and respecting staff. All staff very well dressed and welcoming. The rooms and bath are very well equipped. The bath has both shower and bath tub. Chick-in and check-out is fast and smooth. I cannot comment about breakfast because I booked room without breakfast because it was very expensive. The hotel has great location. It is near the river which is good for walking or sitting on the river sides. It close to subway station. The JR station is far but can be reached by the subway station. The hotel is also near all markets and shopping streets. Using the swimming pool is with charge 3240¥ which is very expensive. WiFi is free in the room. The only negative about this hotel is the price. If compared to other hotels in the area and the difference only about 30$ per night choose this hotel.

    Reviewed September 22, 2014
    9.3
    Exceptional
    Moh from Singapore
    Couple
    Superior City View Twin Room - Smoking
    Stayed 3 nights in September, 2013

    Wonderful ”

    Location, Nice rooms and excellent service

    The hotel provided shuttle service to/fro the Kyoto station which made the travelling less of a hassle. It is also on top of a subway so getting around was much easier. The size of the room and toilet was not what i was expecting from a hotel in Japan and it was a very comfortable stay. The check in counter and concierge spoke excellent English and was very helpful with our queries. Would definitely recommend anyone who wants to go Kyoto!

    Reviewed October 09, 2013
    9.3
    Exceptional
    King from Australia
    Family with teens
    Superior City View Twin Room - Smoking
    Stayed 2 nights in February, 2010

    Trip with family to Kyoto”

    Decor with great taste and service, truly five store hotel!
    Not close to train station, about 15 mins walk from the major department stores

    Great Hotel! Highly Recommend! Great Hotel! Highly Recommend!at Hotel! Highly Recommend! Great Hotel! Highly Recommend! Great Hotel! Highly Recommend!Great Hotel! Highly Recommend! Great Hotel! Highly Recommend!Great Hotel! Highly Recommend! Great Hotel! Highly Recommend!

    Reviewed July 23, 2010
    9.0
    Exceptional
    King from Australia
    Family with teens
    Superior City View Twin Room - Smoking
    Stayed 1 night in February, 2010

    2 night stay at Okura Hotel, Kyoto”

    Service, Location , huge rooms!
    The hotel is Western through and through

    Stayed at captioned hotels for two nights in Feb 2010, was very impressed by the excellent service on offer, staff go out of the way help you. English standards is excellent (in japanese standard). Location is OK, though not bang in the center of the city, it is still above the metro station, and only ten minutes away from major department stores. Apparently the cake shop is quite famous, but didn't have a chance to try due to package does not include breakfast.

    Reviewed February 23, 2010
    6.4
    Good
    Richard from Canada
    Family with young children
    Superior Twin City View - Non-Smoking
    Stayed 2 nights in February, 2019

    Not worthy of the Okura name”

    Charged me extra charge for a bed and only supplied a small fold out sofa which they really should state and that’s it’s not in fact a bed. Also toilet facilities didn’t work fully property/ fully. Further the concierge is more concerned about her standing with restaurants about town than the clients needs.

    Reviewed February 24, 2019
    9.6
    Exceptional
    Mei from Australia
    Solo traveler
    Single Room Non-Smoking
    Stayed 3 nights in February, 2019

    Exceptional”

    Loved the hotel. Great reception, very helpful and friendly. Missed the shuttle and was given clear, detailed instructions on how to catch the bus. Room was beautiful but a little dusty. Would have loved to be shown the sightseeing brochures which were tucked away from the reception. Location was great, near restaurants and train stations, subway and bus

    Reviewed February 18, 2019
    9.6
    Exceptional
    Matthias from United States
    Couple
    Double Room - Non-Smoking
    Stayed 2 nights in September, 2018

    Great hotel with excellent service and premium accomodations”

    I stayed at many hotels in Japan and this was the best one so far. Great value for the money and the rooms are very spacious (uncommon in Japan). Service is top notch and you are only a few minutes walk to the major shopping markets. I would definitely go here again!

    Reviewed September 20, 2018
    8.4
    Excellent
    yue from Taiwan
    Couple
    Standard Twin
    Stayed 4 nights in September, 2018

    Excellent”

    almost impeccable in every way.

    Reviewed October 02, 2018
    8.8
    Excellent
    Michael from United States
    Couple
    Double Room - Non-Smoking
    Stayed 2 nights in July, 2018

    First class hotel. Only issue gym”

    Everything excellent about this hotel. Staff, room, location, cleanliness etc... My only issue was the gym. Is only open for limited times in the day (eg 7am through 10 then closes at the 10) and there is also a $20 fee. Unheard of these days. If you traveling and need to get some excersize this was really limiting for me.

    Reviewed July 21, 2018
    8.8
    Excellent
    Elizabeth from United Kingdom
    Couple
    Stayed 3 nights in April, 2018

    Excellent”

    Lovely hotel in fantastic location !!! Staff brilliant nothing too much trouble My one complaint was meals and drinks in hotel v expensive but you ate in the middle of Kyoto where there are some fantastic restaurants so it doesn’t matter

    Reviewed April 20, 2018
    10.0
    Exceptional
    Dan
    Couple
    Superior River View Twin Room - Smoking
    Stayed 3 nights in December, 2017

    Wonderful ”

    Great location, lovely hotel, centre of everything, staff went above and beyond. Reasonable price to pay for a decent size room by Kyoto standards. Included breakfast was fantastic, hey it got the wife and I charged up for the day. Don’t know if we’ll get back to Kyoto but we won’t be staying anywhere else. And the Japanese are lovely respectable people which is more than I can say for where we live in Australia . Pretty sure we’ll be booking any future accommodation through Agoda as well, simple quick and plenty of accurate information. Thanks again.

    Reviewed December 17, 2017
    10.0
    Exceptional
    Mitchell from United States
    Couple
    Stayed 2 nights in October, 2017

    Best location ”

    The hotel was in a perfect location, especially since it rained our entire stay! They are connected to all the shopping in town, most of it covered! We couldn’t have asked for a better place to stay! The staff was very helpful and the complimentary shuttle to and from the train station was a plus, too!

    Reviewed October 22, 2017
    9.6
    Exceptional
    Geoffrey from United States
    Solo traveler
    Single Room Smoking
    Stayed 2 nights in February, 2017

    Nice hotel”

    The location of this hotel is great. The room was a bit outdated, but perfectly clean. What sets this hotel apart was the staff. Very helpful, particularly the concierge who spent a lot of time making sure I wouldn't get lost getting around town, and had some terrific restaurant recommendations . Also, when I transferred to a ryokan to treat myself to one special night, the concierge called the ryokan to fill them in on the reservations Okura had already made for me. It was a nice touch.

    Reviewed September 14, 2017
    10.0
    Exceptional
    YUNJU from Taiwan
    Solo traveler
    Single Room Smoking
    Stayed 2 nights in February, 2017

    The service is superb! Location is good too!”

    Hotel is located in an area not too far away from the main attractions and is close to a metro station. Service is really good. There are many restaurants in the shopping arcade at basement which you will not have to worry about nothing to eat when you don't feel like heading out. There's free shuttle service from the train station which makes it even more convenient without having to worry about carrying luggages up and down around the city!

    Reviewed June 14, 2017
    9.2
    Exceptional
    Rita from Singapore
    Couple
    Superior River View Twin Room - Smoking
    Stayed 3 nights in February, 2017

    Time warp but in a nice way”

    It feels a bit dated but probably on purpose given its longevity and history. Pretty well maintained and rooms are large and meticulously clean. Staff were very pleasant and helpful. Location is perfect with easy access to the subway (just 2-3 stops from Kyoto Station), main street & interesting Terramachi Street and amenities. A fabulous first trip to Kyoto.

    Reviewed February 27, 2017
    10.0
    Exceptional
    Richard from United States
    Solo traveler
    Single Room Smoking
    Stayed 3 nights in December, 2016

    Excellent Location and Friendly Staff”

    This hotel is great and I would certainly stay here again. Situated near the river, there are numerous sights, pedestrian areas, restaurants, and shops within walking distance. The staff is very friendly and went out of their way to help me. One of the best features of the hotel is the free shuttle to/from Kyoto Station. The pickup area is a little tricky to find, but can be found just to the east of the main entrance of the train station.

    Reviewed February 05, 2017
    10.0
    Exceptional
    Ming from Switzerland
    Couple
    Superior City View Twin Room - Smoking
    Stayed 3 nights in December, 2016

    Ausgezeichnetes Hotel in Kyoto!”

    Kyoto Hotel Okura lives up to the reputation of an iconic Japanese top hotel. It's very conveniently located in the center of Kyoto. A few subway lines are nearby. One can reach the major sightseeing spots easily, major shopping centers are also nearby. Department stores like Takashimaya or Daimaru are within walking distance. The hotel room is spacious, quiet, super clean. The staff is most friendly and helpful. We stayed here for 3 nights and are extremely satisfied. Definitely we'd like to recommend this hotel to friends. And we'll stay here again for the next trip to Kyoto.

    Reviewed December 23, 2016
    12345
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    Kyoto Hotel Okura
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    • Exceptional location
    • Kyoto Imperial Palace
    • Kyoto Shiyakusho-mae Subway Station is within 0.1 km