Lancaster Hotel
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Junior Suite Lancaster Hotel
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5.8
Review score
/10
(592 reviews)See what guests said
See map
6.2
Good
Location rating score
Parking
FREE
  • Mactan Marina Mall410 m
  • Cebu Yacht Club720 m
  • Mactan-Cebu International Airport780 m
  • Mactan Export Zone900 m
  • Our Lady of Fatima Church1.17 km
  • Lapu-Lapu City Hall1.38 km
  • Marcelo B. Fernan Bridge1.39 km
  • Artevalman Handicraft Market1.56 km
  • Gaisano Island Mall Mactan1.56 km
  • Mactan Island Golf Club1.66 km
  • Lancaster Hotel

    Matumbo Road, Lapu-Lapu City, Mactan Island, Mactan Island, Cebu, Philippines - See map
    "The location in comparison to various places like the Island City Mall, which is a new Robinson Mall, and Marina Mall was good."
    Joseph - May 2, 2018
    Good comfort
    6.8 room quality and comfort
    Good service
    6.3 rating for service
    • Air conditioning

    • Balcony/terrace

    • Bar

    • Poolside bar

    • Laundry service

    Property ranking|Compared to 4,092 Cebu properties
    See all rankings
    Room size
    51 sqm.
    Room comfort score
    6.8/10
    Cheapest price score
    Value for money score
    5.9/10
    Bigger than
    99
    %
    of Cebu properties
    Better than
    94
    %
    of Cebu properties
    Better than
    94
    %
    of Cebu properties
    Better than
    88
    %
    of Cebu properties
    Value for money5.9
    Location rating6.2
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport780 m

    Rooms available at Lancaster Hotel

    2 Bedroom Deluxe Suite
    2 Bedroom Deluxe Suite
    ...
    • Room size: 65 m²/700 ft²
    • Balcony/terrace
    • 2 queen beds
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    Junior Suite
    Junior Suite
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 2 single beds or 1 double b...
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    Deluxe Suite
    Deluxe Suite
    ...
    • Separate shower/bathtub
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    Deluxe Suite Two Bedrooms
    Deluxe Suite Two Bedrooms
    ...
    • Separate shower/bathtub
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    Run of House
    Run of House
    ...
    • Separate shower/bathtub
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    Deluxe Suite
    Deluxe Suite
    ...
    • Separate shower/bathtub
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    Junior Suite Standard
    Junior Suite Standard
    ...
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      Suite Standard
      Suite Standard
      ...
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        Suite Deluxe Two Bedroom
        Suite Deluxe Two Bedroom
        ...
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          Suite Luxury
          Suite Luxury
          ...
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            What people love about Lancaster Hotel

            • 6.4
              Good
              Location

              "Good for 1 night near the airport"

              Myla

              |

              January 2, 2017

            • 7.6
              Very good
              Spaciousness

              "Large room and nice pool"

              Rick

              |

              January 5, 2017

            • 10.0
              Exceptional

              "Good place to stay."

              Ramdhan

              |

              January 22, 2017

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            More about Lancaster Hotel

            More about Lancaster Hotel

            6.4
            Good

            "The actual studio condo was nice."

            Joseph

            |

            May 2, 2018

            An overview

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            What they offer

            6.4
            Good

            "The airconditioning was good."

            Joseph

            |

            May 2, 2018

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Food and dining

            Nearby restaurants

            Filipino cuisine
            Filipino cuisine
            Simply J's Cafe & Restaurant
            8.1 km Filipino, Italian
            Muvanz Pocherohan and Seafood
            9.0 km Filipino, Seafood
            Asian cuisine
            Asian cuisine
            Adora's Restaurant
            5.0 km Asian, European
            Pochero Sa Kusina Uno de Cebu
            6.2 km Asian, Filipino
            Cafe Breeze
            6.2 km Asian, Filipino, International
            International cuisine
            International cuisine
            1565 Cafe
            950 m International
            Emerald Isle Irish Pub
            7.9 km International
            Grain
            8.1 km International

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Lancaster Hotel from real guests

            Overall rating
            5.4
            Review score
            From 764 reviews
            Provided by verified guests of
            Agoda Reviews (592)Booking.com Reviews (132)
            Rating via Agoda5.8
            /
            10
            Review score
            Cleanliness5.2
            Facilities3.9
            Location6.2
            Room comfort and quality6.8
            Service6.3
            Value for money5.9
            High score for Cebu
            Rating
            9+ Exceptional (25)
            8-9 Excellent (44)
            7-8 Very Good (87)
            6-7 Good (87)
            <6 Below Expectation (262)
            Time of the year
            Mar - May (138)
            Jun - Aug (111)
            Sep - Nov (92)
            Dec - Feb (164)
            All guests (592)
            All room types
            All languages

            Show reviews that mention 

            Showing 505 verified guest comments
            12345
            4.4
            danica from Philippines
            Group
            Junior Suite
            Stayed 1 night in January, 2019

            OLD and CREEPY”

            The staffs accomodated us was very nice. The room given was spacious however, the microwave and tv was not functioning. The aircon can't cool the entire room. Plates are dusty. Spoon, fork and knife are rusty. Kinda creepy at night if you stay alone or two. We have no choice since it was the only available room a night before sinulog festival.

            Reviewed April 22, 2019
            4.0
            Lee from Philippines
            Couple
            Junior Suite
            Stayed 1 night in March, 2019

            There are better alternatives”

            Budget accommodation in Mactan is generally quit challenging, this is about par for course. We tried this for the first time, don't think I'd do it again if there were other options in the same price range. Opened the fridge, clearly I was the first one to do that for some time, stunk. The sofa did not look like it had been cleaned in a while, kitchen and generally the apartment were a bit run down, TV was from the early 90's, along with the rest of the decor. The apartment block looks mostly empty, reminiscent of a suburban drug den.

            Reviewed March 18, 2019
            10.0
            Exceptional
            Nicholas from Canada
            Solo traveler
            Junior Suite
            Stayed 1 night in March, 2018

            Really nice ( pool in a city and near the airport)”

            Perfect place to reffueling up your energy before a flight . the place is not a five stars hotel but your not paying for it either so totally worth it . A huge room with a kitchen a living room and a bedroom , a pool and all that for 35$ I'm in lol.

            Reviewed April 09, 2018
            9.7
            Exceptional
            Maureen from Philippines
            Family with young children
            Junior Suite
            Stayed 1 night in September, 2012

            Clean Hotel and lovely rooms”

            The rooms are very accomodating and spacious

            We stayed at short-time only yet it was nice. The comfort rooms are clean. The bed and dining rooms were great. I love the kitchens, yet was not able to use it to the fullest as we just stayed for just one night.

            Reviewed October 15, 2012
            8.3
            Excellent
            Graham from United Kingdom
            Couple
            Junior Suite
            Stayed 1 night in August, 2011

            Reasonable place to stay. Nice.”

            Condo. Facilities. Pool.

            We only stayed for one night, but we both agree that this hotel is pleasant and that it is a good option, near to the airport. The rooms are condo style. You get a nice bathroom, a nice double bed and a kitchenette with fridge microwave and comfortable seating for TV etc. The hotel also left good instruction and a detailed menu of prices charged for minibar items and wines in the room. Good and honest system. The only thing i didnt like was the fact that we had scaffold outside of our window, but saying that, the patio balcony doors were a very nice touch. 9.5 / 10

            Reviewed August 28, 2011
            8.7
            Excellent
            Wesley from United States
            Couple
            Junior Suite
            Stayed 3 nights in August, 2011

            Very nice room”

            Beautiful pool Close Airport location

            the hotel room was beautiful and very comfortable. the only negative is there are so many unfinished rooms. there are aprox 300 rooms total and only about 60 of them finishedthe rest just empty shells no doors or windows. the staff was very professional, and helpful. transportation was readily available by taxi and tricycle.

            Reviewed August 17, 2011
            8.0
            Excellent
            RI from South Korea
            Solo traveler
            Junior Suite
            Stayed 1 night in December, 2010

            Very close to the airport”

            close to the airport
            nothing to do at night

            The staff is friendly. The room is clean. Little bit away from the main road but restaurants and massage shops are in a walking distance. good to stay one night there if you catch the next day flight in the morning.

            Reviewed January 09, 2011
            8.0
            Excellent
            Josephine from Philippines
            Family with young children
            Junior Suite
            Stayed 2 nights in February, 2010

            my lancaster experience”

            nice pool.place is private
            no beach.

            my family and i were pleased with the service of the place and liked the hotel as it was clean and nice. hotel's price is affordable and value for money. one thing nice about the hotel's are the staff that were friendly and accommodating.We highly recommend this hotel to those on low-cost budget as compared with others,the hotel's okay.

            Reviewed February 24, 2010
            3.6
            shee from Malaysia
            Business traveler
            Junior Suite
            Stayed 1 night in October, 2018

            Not a hotel”

            Agoda should remove this establishment from its listing. Firstly this is not a hotel but service apartment. The location is along some remote dark street. Because of its close proximity to the airport, taxi drivers do not use meters and passengers are left to haggle with the driver which result that you probably pay 300 Peso for a 5 minute taxi ride. They boast of having 2 swimming pools but the water is so murky, you cant see the bottom clearly

            Reviewed October 26, 2018
            2.0
            Simeon from Bulgaria
            Group
            Junior Suite
            Stayed 1 night in October, 2018

            NO NO NO NO NO!”

            Actually, this is not a hotel, this is a rooms in one condo. No water in the toilets. Everything is very dirty inside, like nobody clean! We booked by Agoda 2 rooms with 2 separate beds…but they told me " Sorry we don't have"… So I has to sleep with another boy in the same bed. No!!! It s 2018!

            Reviewed October 12, 2018
            4.4
            Julius
            Couple
            Junior Suite
            Stayed 1 night in March, 2019

            Not a typical Lancaster hotel experience!”

            We spent a night in the hotel and we are very glad that it was only a night. The location is good as it's near a famous store for roasted pig (Mang Rico's?) and it's near the airport (perhaps 5 to 10 minutes travel) however, the bath tub was rusty, there's a lot of cobwebs all over the room, the pool looks thick and the elevator smells like someone smoked in there. The center table is also dusty. There is even no available hotel towels when we arrived at the hotel and we had to request for one. We were carrying a heavy luggage when we were leaving however, no one even attempted to help us. Definitely not going back and will not recommend it.

            Reviewed March 28, 2019
            2.8
            Mari from Philippines
            Family with young children
            Junior Suite
            Stayed 1 night in April, 2019

            Acceptable”

            The bed had no sheets, no blanket provided, the toilet was plugged, the toilet seat was very yellow and dirty, the bath curtain had very obvious fresh stain, the tap had no water for 4hours.

            Reviewed April 08, 2019
            4.0
            Geir from Norway
            Couple
            Junior Suite
            Stayed 2 nights in March, 2019

            Not worth the money”

            Very old condo. No hot water. Lot of cackroths in side room. I kill 7 of them. Need to be renewed .

            Reviewed March 20, 2019
            9.6
            Exceptional
            Sunshine from Philippines
            Business traveler
            2 Bedroom Deluxe Suite
            Stayed 1 night in September, 2018

            Great value for money”

            Very near the airport and great value for money

            Reviewed September 28, 2018
            2.0
            Florin from United Arab Emirates
            Couple
            Junior Suite
            Stayed 1 night in November, 2017

            Hotel area looks dangerous after dark. Very dirty room.”

            this is not a hotel but a serviced apartment. everything in the room is very dirty, used and damaged. The kitchenware is full of dust and cannot be used. only stayed for a night before flying out from Cebu. this should not be called a hotel.

            Reviewed June 10, 2018
            2.0
            TREVOR from Philippines
            Solo traveler
            Junior Suite
            Stayed 1 night in May, 2018

            WHAT A DUMP! NOT ACTUALLY A HOTEL”

            Place was hard to find as it had no signs. Had to drive an extra hour to try and locate it even though we passed by it. I tried calling but no answer yet there was someone there when I arrived. The recpetion area is at the back of the condo reception and looks like an empty box. Lancaster is not actually a hotel but condo rooms. The place is old and run down due to poor upkeep the rooms are run down, no cable and a CRT with rabit ear antena, floor tiles are lose and coudl crack leading to injury, furnishing and room was grotty. Stay clear of this one.

            Reviewed May 21, 2018
            6.4
            Good
            Joseph from United States
            Couple
            Junior Suite
            Stayed 3 nights in April, 2018

            It's okay. Not bad for an over night stay.”

            This property is part of a collection of condominiums under the name of Lancaster Hotel. The actual studio condo was nice. Room 118. Comfortable bed. Hot water for a shower in the morning. Kitchen to cook with basic utensils. Rice cooker. Has access to two swimming pools in the complex, but no other facilities to use. The airconditioning was good. The place did show its wear and tear of frequent guests. The location in comparison to various places like the Island City Mall, which is a new Robinson Mall, and Marina Mall was good. Walking distances to Starbucks for coffee in the morning. Big problems with the internet here. The claim is their provider is PLDT, which explains a lot due to the poor wifi and internet access. So if you need WIFI, don't count on it at this location.

            Reviewed May 02, 2018
            3.6
            Lea from Philippines
            Business traveler
            Junior Suite
            Stayed 1 night in January, 2018

            Deceitful. Not a hotel but a barely furnished unit in a 15yr old condominium”

            We were shocked when our Grab were directed to a rundown condominium complex. My BP shot up when the reception resembles a makeshift office in a garage (that might be even better!) The lady at the desk apologetically told us that the booking should not have been under the name of Lancaster. Im pretty sure that she had been the recipient of complaints from clients who are utterly shocked at the deceitful listing. The place is dingy, dusty and the sofa at the reception... i did not even dare sat on it fearing it may have been infested with bugs. We were lead to a unit at the other building - the Kiener Hills Mactan Condominium, which photos appear in Agoda. Since we already paid and are staying only for a night, we decided to just drop our things and went out until we are so tired we will not mind. The size of the unit was acceptable. Furniture, appliances, towels are old. Place is dusty. Bathrooms are acceptable.

            Reviewed January 24, 2018
            2.0
            Xavier from Philippines
            Couple
            Junior Suite
            Stayed 1 night in December, 2017

            PLACE IS INFESTED”

            Cockroach and worms are everywhere!!! We arrived late at night and I have killed 5 worms and 1 cockroach inside the bathroom. The bathtub has burnt stains and the remote control was not functioning. This shouldn't be a hotel!! THEY NEED PEST CONTROL!!

            Reviewed December 21, 2017
            5.6
            Hang from Sweden
            Family with young children
            Junior Suite
            Stayed 1 night in October, 2017

            Above average”

            Differ from photo which is in good condition and has bathtub, not in good condition and no bathtub , the unit given to us like run down, balcony and bathroom like not being maintained, tv area did not wipe, has dust, mosquito around, for we are on the ground floor. We book non-smoking room but has ashtray present in the room. Staff are helpful.

            Reviewed November 14, 2017
            12345
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