Please note that check-in is from 14:00 and check-out is strictly at 10:00. If you have not vacated the property by 10:00 an extra day will be charged (minimum of $200), unless prior approval has been given, in advance and in writing. An additional cleaning charge may apply for the cleaners having to wait.
Guests under the age of 18 can only check in with a parent or official guardian. The parent/official guardian is responsible for all guests under the age of 18 at all times.
Please note that the maximum occupancy at any given time, must not exceed the occupancy stated on the booking confirmation unless prior approval has been given. There is no capacity for additional guests or beds. If the property is reported to be overloaded, guests will be evicted with no refund given and an additional charge for overcrowding, starting at $250 will be charged.
The premises must be left in a clean and tidy condition. If there are additional cleaning requirements, extra cleaning charges will apply, starting from $35 per hour, per cleaner.
This property is strictly non-smoking. If evidence of smoking is found in the rooms, or on the balcony or courtyard areas an additional cleaning fee may apply.
Linen, towels and toiletries are provided. Please note that linen but be used on all beds. If linen is not accounted for on departure, an additional charge will be taken.
Please note that this property has a strict 'No Party Policy'.
Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. Please inform Luxury House Como in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of AUD 750 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.