Mercure Jakarta Kota Hotel
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Superior Double Room Mercure Jakarta Kota Hotel
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7.6
Very good
41.2% this month
/10
(1433 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location - 1.24 kilometers from city center
Popular neighborhood
Parking
FREE
  • Candra Naya250 m
  • Chinatown330 m
  • Taman Gunung Sari Shop420 m
  • Citywalk Gajah Mada450 m
  • National Archives Museum540 m
  • Kebon Jeruk Mosque720 m
  • Hayam Wuruk Street760 m
  • Pasar Glodok Market760 m
  • Chinatown (Glodok)760 m
  • Jayakarta Railway Station1.04 km
  • Free Wi-Fi

    Mercure Jakarta Kota Hotel

    Jl. Hayam Wuruk 123, Gajah Mada, Jakarta, Indonesia, 11160 - See map
    "The best choice for staying in the midst of Chinatown, directly in the heart of the Jakarta Chinatown."
    Firdaus - August 6, 2017
    Exceptional reputation
    Recommended by 92% of guests
    Very good comfort
    7.7 room quality and comfort
    • Airport transfer

    • Located in heart of Jakarta

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    Don't miss out!

    5 travelers have booked today.

    Property ranking|Compared to 7,889 Jakarta properties
    See all rankings
    Room comfort score
    7.7/10
    Room size
    37 sqm.
    Location score
    8.1/10
    Service score
    7.7/10
    Better than
    99
    %
    of Jakarta properties
    Bigger than
    98
    %
    of Jakarta properties
    Better than
    96
    %
    of Jakarta properties
    Better than
    96
    %
    of Jakarta properties
    Value for money7.6
    Distance to city center5 km
    Location rating8.1
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport15.1 km

    Rooms available at Mercure Jakarta Kota Hotel

    7.7
    Very good
    Room comfort & quality
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Deluxe King Room
    Executive Deluxe King Room
    ...
    • Room size: 56 m²/603 ft²
    • Street view
    • 1 double bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Double Or Twin Deluxe Executive
    Double Or Twin Deluxe Executive
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    EXECUTIVE - ROOM ONLY
    EXECUTIVE - ROOM ONLY
    ...
      Enter dates to see prices
      Triple Room Sea
      Triple Room Sea
      ...
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        Deluxe Room
        Deluxe Room
        ...
          Enter dates to see prices
          Bed in dormitory MALE ROOM
          Bed in dormitory MALE ROOM
          ...
            Enter dates to see prices
            Room CAPACITY 7
            Room CAPACITY 7
            ...
              Enter dates to see prices

              What people love about Mercure Jakarta Kota Hotel

              • 7.6
                Very good
                Location

                "The location is good and can access to many tourist attractions and malls."

                Lionel

                |

                October 29, 2018

              • 8.4
                Excellent

                "Would definitely come back again if I visit Jakarta."

                Jackson

                |

                March 13, 2018

              • 8.0
                Very good

                "Facilities are ok and service also was good for me."

                Z M.

                |

                October 13, 2018

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              More about Mercure Jakarta Kota Hotel

              More about Mercure Jakarta Kota Hotel

              8.0
              Very good

              "The rooms are big and facilities are reasonable with air con..."

              Khairudin

              |

              November 11, 2018

              An overview

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              What they offer

              8.0
              Very good

              "For me it was nice place to access restaurants and take publ..."

              Z M.

              |

              October 13, 2018

              View all reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Food and dining

              Breakfast options

              American
              Asian

              Restaurants on site

              Spice Restaurant
              Cuisine:Asian, Indonesian, International
              Menu:Buffet, A-la-carte

              Nearby restaurants

              Indonesian cuisine
              Indonesian cuisine
              Miyama Japanese Restaurant
              3.2 km Indonesian, Japanese
              Huize Trivelli
              4.1 km Indonesian, International
              Palalada
              4.2 km Indonesian
              Asian cuisine
              Asian cuisine
              Sun City Luxury Club Restaurant
              60 m Asian, Chinese
              Bakmi Balap
              80 m Asian, Indonesian
              Lindeteves Trade Center Foodcourt
              80 m Asian, Indonesian
              Cafe
              Cafe
              Kota Lounge & Bar
              80 m Cafe, Wine Bar
              Kirana Cafe
              230 m Cafe
              The Ball Cafe
              330 m Cafe

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Mercure Jakarta Kota Hotel from real guests

              Overall rating
              7.4
              Very good
              From 2044 reviews
              Provided by verified guests of
              Agoda Reviews (1433)Booking.com Reviews (212)
              Rating via Agoda7.6
              /
              10
              Very good
              41.2% this month
              Cleanliness7.6
              Facilities7.3
              Location8.1
              Room comfort and quality7.7
              Service7.7
              Value for money7.6
              High score for Jakarta
              Rating
              9+ Exceptional (150)
              8-9 Excellent (214)
              7-8 Very Good (443)
              6-7 Good (223)
              <6 Below Expectation (194)
              Time of the year
              Mar - May (318)
              Jun - Aug (318)
              Sep - Nov (304)
              Dec - Feb (284)
              All guests (1433)
              All room types
              All languages

              Show reviews that mention 

              Showing 1224 verified guest comments
              12345
              8.4
              Excellent
              J. from Indonesia
              Business traveler
              Superior Double Room
              Stayed 1 night in May, 2019

              Spacious room with lower rates than others.”

              Stayed for 1 night on 17th floor, really enjoyed my stay in a spacious room, cold air-conditioning even in its smoking room, check-in and check-out process were fast, staff were helpful and polite, rates were not exorbitant for its class, maybe because there is a Grand Mercure Hotel nearby which have higher rates than this one, would certainly stay here in the future.

              Reviewed May 07, 2019

              Dear Mr. J, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. I am happy to hear that you enjoyed and comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely Yours, Riganda Togatorop - General Manager

              Responded June 10, 2019
              Mercure Jakarta Kota Hotel
              8.0
              Excellent
              Lionel from Singapore
              Business traveler
              Superior Double Room
              Stayed 3 nights in October, 2018

              Good value. ”

              This is first time I stay here. The room is a bit old but functional. The breakfast serve quite a variety of local cuisine but the seating space is small. I like the fresh watermelon juice. Offering 5 pcs laundry cleaning at 100k rupiah. Very good value. ITC Godok is nearby and good for electronic staff. The stay is average. If you are looking for low cost travel, Mercure Jakarta Kota is a good choice.

              Reviewed October 05, 2018

              Dear Mr. Lionel Thank you for taking the time and effort to review regarding your recent stay at Mercure Jakarta Kota. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jamal Muhamad - General Manager

              Responded October 10, 2018
              Mercure Jakarta Kota Hotel
              7.2
              Very good
              Indrawati from Indonesia
              Couple
              Deluxe King Room
              Stayed 2 nights in July, 2019

              nice hotel”

              had to wait a long time to check in. near food outlets, but the traffic is very busy at the front of the hotel. staff need to be trained more on welcoming guests and communication.

              Reviewed July 08, 2019

              Dear Mrs. Indrawati, Greetings from Mercure Jakarta Kota. In reference to your comment, I very much regret the inconvenience happened to you. It would be my greatest pleasure to share your comments with our team and will follow up your concern to prevent the same thing will not happen again in the future Please rest assured, we will monitor your concern and if necessary re-evaluate it. It is through feedback such as yours that we are able to improve the quality of our services to better meet the needs of our guests. We are looking forward to having the pleasure and opportunity of welcoming you back to Mercure Jakarta Kota. We will do our utmost to make your next stay better than the previous one, which is always our aim and goal. Sincerely, Riganda Togatorop - General Manager

              Responded August 10, 2019
              Mercure Jakarta Kota Hotel
              8.0
              Excellent
              Marcus from United Kingdom
              Business traveler
              Superior Double Room
              Stayed 2 nights in May, 2019

              Well placed for visiting the museums and old city”

              Nice pool. Attentive staff.

              Reviewed May 18, 2019

              Dear Mr. Marcus, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. I am happy to hear that you enjoyed and comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely Yours, Riganda Togatorop - General Manager

              Responded June 10, 2019
              Mercure Jakarta Kota Hotel
              9.6
              Exceptional
              Masahiko from Japan
              Solo traveler
              Deluxe King Room
              Stayed 2 nights in May, 2018

              Great value”

              I visited Jakarta and stared in Kota area many times but, it was my first stay at Mercure Kota. I used to think that the hotel is a bit expensive compared to the hotels nearby. But actually the hotel was very nice. The room was large enough and there were the good amenities. All staff members helped me stay comfortably. I shall return to the hotel again soon.

              Reviewed June 04, 2018

              Dear Mr. Masahiko, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to welcome you back to our hotel very soon! Sincerely, Jamal Muhamad - General Manager

              Responded June 21, 2018
              Mercure Jakarta Kota Hotel
              8.0
              Excellent
              Leung from Hong Kong
              Group
              Superior Twin Room
              Stayed 3 nights in August, 2016

              Stayed in this hotel several times before and every time is satisfactory”

              The hotel is centrally located and has a taxi stand inside so transportation is very convenient. The weekend brunch is not expensive but still with a good variety of food provide. Staff are friendly and helpful so it's always worth coming back again.

              Reviewed August 30, 2016
              8.4
              Excellent
              Lindsay from United States
              Business traveler
              Superior Twin Room
              Stayed 3 nights in March, 2016

              Beautiful, but treadmills scary and dysfunctional”

              The view from my room was the best part, floor to ceiling window to enjoy being above Jakarta rather than in the thick of it. The room was really comfortable, and almost everything worked, although I didn't have hot water the first two nights and I had to reset the toilet plug a couple of times. The staff is super friendly and nice and everything is beautiful. Overall it was I had a lovely and relaxing stay. The weirdest/most frustrating thing was that the treadmills don't really work in the fitness center. There are two of them and they're both a little scary. I booked this hotel primarily to have a place to workout since I knew I wouldn't be running in traffic. One of the treadmills can only be turned on by a switch on the back, and to stop it you yank the emergency key out. The other one looked fancier/newer, but the one day I used it it came to a shuddering and unexpected halt twice after about 7 minutes each time in a way that felt dangerous, and then the attendant couldn't get it to work again. Overall a good experience, but my #1 feedback is get some functioning treadmills if you're going to advertise a fitness center.

              Reviewed April 04, 2016
              10.0
              Exceptional
              Ulrich from Germany
              Solo traveler
              Deluxe King Room
              Stayed 6 nights in November, 2015

              Comfortable, spacy and clean hotel”

              Service, Internet, spacy room

              Very comfortable stay in a quiet room (good sound proofing). Very nice and helpfull staff. Good locations between two small malls. Many foodstalls nearby. Easy access to some of the bigger malls by trans-jakarta busway or tax.

              Reviewed November 23, 2015
              8.0
              Excellent
              Suhartini from Indonesia
              Family with young children
              Superior Twin Room
              Stayed 1 night in November, 2014

              Good place to go”

              shopping relax smile

              Rooms are old and some basis amenities are not there. Washroom is very small and fittings are old. One of the pin of the door hinges in my washroom dropped off and I have to fix it back before the door collapse. Toilet roll was almost empty but not replaced when the room was made up and the you have to call and wait for housekeeping to send a new roll. It was a waste of everyone's time.

              Reviewed November 10, 2014
              9.0
              Exceptional
              David from United States
              Business traveler
              Superior Double Room
              Stayed 2 nights in June, 2014

              My favorite hotel in Jakarta”

              Value, quiet rooms, comfortable beds

              Unlike other rooms in Jakarta, I rarely have trouble with the internet here, and they let me use more than one device online. The road outside the hotel is rarely choked with traffic and is quite near a TransJakarta bus station. The gym and pool are not opulent, but are quite nice.

              Reviewed August 04, 2014
              8.0
              Excellent
              Daniel from United States
              Business traveler
              Superior Double Room
              Stayed 1 night in May, 2014

              Clean, Comfortable Hotel”

              Location, Staff, Breakfast

              This is a fine place to stay in Bogor, with clean rooms, comfortable bed, very attentive staff, and extensive breakfast foods. A nice swimming pool for kids. Just next to the Bogor Botanical Garden, a shopping mall, and the direct bus to and from the Jakarta airport.

              Reviewed June 02, 2014
              8.3
              Excellent
              Nicholas from United Kingdom
              Business traveler
              Superior Twin Room
              Stayed 3 nights in May, 2014

              if internet would be working ...”

              clean, pool, food

              Internet is stil an issue with this hotel. Otherwise clean, pleasant and with style. Didn't like them wanting to have a fee for minibar. Said no, and with a face to die for ... she called housekeeping to lock it. So no minibar, but also no fridge to keep your own stuff cool in. Another issue is the elevator. You NEED your keycard to operate it. If you're with somebody then you can't leave the room, cause all electricity goed! No airco.And don't use the fire exit or you have to walk all the way down. All doors are locking from the inside!!! Simply stupid!

              Reviewed May 13, 2014
              8.3
              Excellent
              Md from Bangladesh
              Business traveler
              Deluxe King Room
              Stayed 1 night in March, 2014

              Excellent service friendly staff ”

              Friendly staff, great rooms, great location.

              I am satisfied, the room is very clean. I checked in very fast, and the room is directly available, so i didn't need wait. I believe that this hotel is very good in term of location, services, food. I will love to come back here every time visiting Jakarta. And want to say thanks to guest service manager Miss LINDA.The rooms was excellent with all kinds of facilities.

              Reviewed March 16, 2014
              9.3
              Exceptional
              David from United States
              Business traveler
              Superior Double Room
              Stayed 3 nights in May, 2013

              My favorite hotel in Jakarta”

              Reasonable price, decent location, and good amenities

              The pool and gym are a bit small, but functional. The internet is as reliable and fast as one can find in Jakarta. The rooms are spacious and quiet, and the hotel is near shopping and restaurants. Trustworthy cabs are waiting in front of the door 24/7. This is the best hotel I've found at this price in three years of travel to Jakarta.

              Reviewed February 28, 2014
              8.0
              Excellent
              Michael from Malaysia
              Business traveler
              Superior Double Room
              Stayed 3 nights in January, 2014

              Relaxing stay amidst the wet weather ”

              Location, Price and reasonably good breakfast spread

              I took the offer of a very good rate to stay here and generally is a good hotel . the downside of this hotel as it looks tired due to its age and also its bedding is tired looking and color brownish, instead of the crystal white in some 4 ~ 5 star hotels in Jakarta . Breakfast was good and well spread, and i loved the fresh pastry which was baked before my eyes in the restaurant.

              Reviewed January 21, 2014
              10.0
              Exceptional
              Innova from Indonesia
              Couple
              Superior Double Room
              Stayed 1 night in June, 2013

              Hotel is clean, good service, afforable price”

              Hotel is clean, good service, afforable price

              Hotel is clean, good service, afforable price Hotel is clean, good service, afforable price Hotel is clean, good service, afforable price Hotel is clean, good service, afforable price Hotel is clean, good service, afforable price

              Reviewed January 05, 2014
              9.0
              Exceptional
              Budi from Indonesia
              Business traveler
              Superior Double Room
              Stayed 3 nights in December, 2013

              4 Days Stay”

              Closed to the food area of Mangga Besar, closed to the entertainment place, located in the center of Jakarta.

              Very good location to the food lover that located close to Mangga Besar (many traditional Chinese food seller) as well as there is a food place and several restaurant close to the hotel area. The bad thing about this hotel is just because there is so crowded with the guest that makes the staff became inattentive.

              Reviewed December 09, 2013
              8.3
              Excellent
              Leung from Hong Kong
              Solo traveler
              Deluxe King Room
              Stayed 3 nights in September, 2013

              Second time here and still the same good service ”

              Helpful staff, good room service and Sunday dimsum buffet brunch

              This is my second stay in this hotel and the experience is still very satisfactory. The staffs are nice and helpful with very quick check-in and check-out service. The Sunday dimsum brunch buffet is still very good and so is the room service. It's conveniently located and also Bluebird taxi in the hotel car park. Overall experience is good value for money.

              Reviewed October 05, 2013
              8.3
              Excellent
              Enrico from Indonesia
              Solo traveler
              Deluxe King Room
              Stayed 2 nights in November, 2012

              Awesome Location to Shopping Areas”

              Great service from all the staff members

              Had the utmost pleasure of booking this hotel via agoda. Booked Deluxe King Room. Was a little skeptical on the size of the room. However, I was certainly please with it. The bed was definitely good enough. The toilet was rather small though, the wear and tear on the toilet door was rather not appealing to my eyes. Did not get the chance to try on the food menu. Check in was done in a jiffy and no hassle when checking out as well. The hotel is in the close proximity of Mangga 2 shopping mall. Hence, making it worth the while. There are other hotels nearby too.

              Reviewed November 09, 2012
              9.3
              Exceptional
              John from New Zealand
              Group
              Deluxe King Room
              Stayed 2 nights in July, 2012

              Very friendly staff and a fantastic room”

              Staff are super friendly and greet you with a genuine smile and the room is fantastic value

              This hotel is amazing value and the staff are so friendly. My room as usual was enormous and the rooms are always very clean and tidy. The checkout process only took about two minutes ad the buffet breakfast is excellent.

              Reviewed July 18, 2012
              12345
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              Mercure Jakarta Kota Hotel
              |Very good 7.6
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              • Excellent location
              • Jakarta History Museum
              • Jayakarta Railway Station is within 1.04 km