Mercure Manado Tateli Beach Resort
Ocean King Suite - Bed Mercure Manado Tateli Beach Resort
Lobby Mercure Manado Tateli Beach Resort
Lobby Mercure Manado Tateli Beach Resort
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7.6
Very good
/10
(252 reviews)See what guests said
See map
7.7
Very good
Location rating score
Very good location
Parking
FREE
  • Malalayang Beach4.23 km
  • Malalayang Bus Station4.34 km
  • Dr. R.D Kandau Hospital5.79 km
  • Red Cross5.79 km
  • Bahu Mall7.97 km
  • Wisata Bahari Restaurant8 km
  • Sam Ratulangi University8.01 km
  • Manado Souvenir8.17 km
  • Manado Town Square Shopping Mall8.82 km
  • Klabat Stadium8.99 km
  • Free Wi-Fi

    Mercure Manado Tateli Beach Resort

    Jl. Raya Tanawangko, Desa Tateli Kecamatan Mandolang Kabupaten Minahasa Sulawesi Utara, Minahasa Beach, Manado, Indonesia - See map
    "The break-wall in front of the resort is a beautiful place to watch the sun dip into the ocean after a long, luxurious day at the pool!"
    Robyn - October 10, 2016
    Exceptional reputation
    Recommended by 87% of guests
    Excellent facilities on premise
    8.4 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 14 times

    Property ranking|Compared to 313 Manado properties
    See all rankings
    Room size
    37 sqm.
    Room comfort score
    7.1/10
    Cheapest price score
    Service score
    7.9/10
    Bigger than
    94
    %
    of Manado properties
    Better than
    93
    %
    of Manado properties
    Better than
    91
    %
    of Manado properties
    Better than
    89
    %
    of Manado properties
    Value for money7.8
    Distance to city center20.00 Km
    Location rating7.7
    Nearest airportSam Ratulangi International Airport (MDC)
    Distance to airport21.2 km

    Rooms available at Mercure Manado Tateli Beach Resort

    Superior Room with 1 Queen Bed
    Superior Room with 1 Queen Bed
    ...
    • Room size: 40 m²/431 ft²
    • Garden view
    • 1 queen bed
    Enter dates to see prices
    Junior Ocean Suite
    Junior Ocean Suite
    ...
    • Room size: 80 m²/861 ft²
    • Ocean view
    • 1 double bed
    Enter dates to see prices
    Deluxe Pool Terrace Room
    Deluxe Pool Terrace Room
    ...
    • Room size: 40 m²/431 ft²
    • Pool view
    • 1 double bed
    Enter dates to see prices
    Ocean King Suite
    Ocean King Suite
    ...
    • Room size: 25 m²/269 ft²
    • Ocean view
    • 1 double bed
    Enter dates to see prices
    Superior Room With 2 Single Beds
    Superior Room With 2 Single Beds
    ...
    • Room size: 40 m²/431 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Deluxe Pool Terrace
    Deluxe Pool Terrace
    ...
    • Room size: 40 m²/431 ft²
    • Pool view
    • 1 double bed
    Enter dates to see prices
    Superior Pool View Room
    Superior Pool View Room
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 1 double bed
    Enter dates to see prices
    Deluxe Garden Twin
    Deluxe Garden Twin
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Deluxe Garden Double
    Deluxe Garden Double
    ...
    • Room size: 25 m²/269 ft²
    • 1 double bed
    Enter dates to see prices
    Superior Pool View Room with Twin Bed
    Superior Pool View Room with Twin Bed
    ...
    • Room size: 25 m²/269 ft²
    • 2 single beds
    Enter dates to see prices

    What people love about Mercure Manado Tateli Beach Resort

    • 9.2
      Exceptional
      Staff 

      "Good hotel with excelent facilities and very good staff"

      Raninto

      |

      September 24, 2018

    • 8.8
      Excellent

      "Pros : nice for having rest in a pleasant environment."

      Christine

      |

      October 1, 2017

    • 8.8
      Excellent
      Staff 

      "Clean room friendly staff good resort to relax"

      daniel

      |

      November 13, 2016

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    More about Mercure Manado Tateli Beach Resort

    More about Mercure Manado Tateli Beach Resort

    10.0
    Exceptional

    "I always look forward to their wonderful breakfast buffet as..."

    Robyn

    |

    October 10, 2016

    An overview

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    What they offer

    9.2
    Exceptional

    "Love the swimming pool, nice garden and have private beach."

    yullani

    |

    November 26, 2016

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Halal

    Restaurants on site

    KopiÓ
    Cuisine:American, Asian, Chinese
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Mercure Manado Tateli Beach Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (252)Booking.com Reviews (177)
    7.6
    /
    10
    Cleanliness7.5
    Facilities8.4
    Location7.7
    Room comfort and quality7.1
    Service7.9
    Value for money7.8
    High score for Manado
    Rating
    9+ Exceptional (36)
    8-9 Excellent (27)
    7-8 Very Good (60)
    6-7 Good (34)
    <6 Below Expectation (39)
    Time of the year
    Mar - May (42)
    Jun - Aug (72)
    Sep - Nov (42)
    Dec - Feb (40)
    All guests (252)
    All room types
    All languages

    Show reviews that mention 

    Showing 196 verified guest comments
    12345
    8.4
    Excellent
    Sabrina from Indonesia
    Family with young children
    Deluxe Pool Terrace
    Stayed 1 night in February, 2019

    Room is spacious and has private beach”

    The only downside is the room is not with carpet but wood and after sandplay, it can get really sandy inside the room. The pool is nice but lack of poolside snacks. The beach would have been nice if there is toddler’s watersport but sadly it is closed for swimming but only for sandplay. Overall, for a family to get beach time near the city, I will still come back to this hotel

    Reviewed March 01, 2019
    10.0
    Exceptional
    MARINELL from Russia
    Solo traveler
    Superior Room with 1 Queen Bed
    Stayed 3 nights in January, 2019

    The best place for relax in Manado”

    This is tne best place for stay in Manado. Hotel is a bit far from downtown, but there is free shuttle from hotel to city and back. The beach is ok and big territory for walking or using bike. Staff is very friendly. Rooms are big and clean. THANK YOU TO MANAGER SANTY TICOALU!!!

    Reviewed January 19, 2019
    8.4
    Excellent
    Amarindra from Indonesia
    Solo traveler
    Superior Room with 1 Queen Bed
    Stayed 2 nights in November, 2016

    Good hotel”

    Good hotel, lobby is very nicely decorated, good breakfast, no access to the beach. I saw a couple have dogs in the premises but according to the receptionist pets are not allowed. mosquitos in the bedroom but the staff is always prompt at serving. Love the garden and pool. parking is good too

    Reviewed July 15, 2017
    9.0
    Exceptional
    Eka from Indonesia
    Group
    Stayed 4 nights in November, 2013

    Great choice, and everybody was happy!”

    Great location for our diving trip, we got upgraded to bigger room, perfect to just chill!

    It was overall a great experience right from the start when we got upgraded to a bigger room. The surrounding is tranquil and very nice to just relax and enjoy the sun, and the quietness of course. Those who're there for diving should seriously consider this hotel as well because it is just nice to come back to a nice and clean, fully accommodated hotel after a whole day of dives!

    Reviewed December 16, 2013
    8.0
    Excellent
    Rika from Indonesia
    Solo traveler
    Stayed 4 nights in July, 2011

    a lovely hotel”

    location

    Sedona is one of the 5 star hotel in Manado but I was still worried about the quality of the hotel because I tried checking up for reviews but to no avail. No traveller's pixs to refer as well. But be assured, what you see in the pix of the hotel at any webpage, it is exactly what you get. Though the style of the room is more towards the 'older fashion' design compared to 5 stars like Sheraton, Marriot or even upgraded Holiday Inns, it is still 'cosy.' It's clean and comfortable with even sufficient TV channels to watch if you are not up for the outdoors. Bathroom is clean with no complains. Most pixs of the hotel looks via the net is barren without much trees. Well, now that it's older, the coconut trees have grown. So the pool side looks decently cosy. The only funny thing I discovered is the parasol by the poolside, it's transparent instead of the usual shade most parasol gives so watch out for the sun! Also, the hotel area is HUGE, so one can easily jog around the compound with ease. This hotel however has a man made beach made of yellowish/white sand. The water is clear and clean but no one seemed to dip themselves. By evening, the tide will be low thus leaving a less beautiful sight of the base of the beach (stones). This hotel is a relatively quiet one where most guests would leave for the day for diving or some trips, leaving the poolside and beachfront with ample space to hang around. No worries. Selection of food is limited as well with 1 main restaurant. Prices are of hotel standard and breakfast is reasonably good. But if you wish go out for food, you can catch the hotel van or charter a taxi. The concierge can assist to call for a taxi but be ready to fork a sum for transportation. The hotel is actually far away from the city centre. But above all, what I love most about Sedona is the absolutely friendly and warm service of their staff. They are ever smiling, greeting, helpful and ever ready to serve...

    Reviewed July 29, 2011
    10.0
    Exceptional
    DEREK from Canada
    Couple
    Stayed 1 night in July, 2009

    Sedona”

    Location,beach, food, staff.

    The location is fantastic. The beach is very clean and tidy and great swimming. The settings and grounds are very well maintained indeed. The pool area and pools are well maintained. The check in was very courteous and professional. We enjoyed the restaurant setting, the menu was very extensive and good value. We had a very good evening buffet a very good selection and variety of items.The staff throughout the stay were very courteous, helpful and obliging. Overall the weekend stay was very enjoyable and well would recommend to my friends.

    Reviewed July 29, 2009
    9.6
    Exceptional
    Frankie from Indonesia
    Family with young children
    Superior Room with 1 Queen Bed
    Stayed 1 night in January, 2019

    Great”

    Great stay, the downside is AC wasn't cold, had it repaired but nothing fixed.

    Reviewed January 08, 2019

    Dear Frankie, Thank you for taking the time to tell us about your experience at the Mercure Manado Tateli Resort and Convention. We apologize for the delay in replying to your review, and we apologize as well for the inconvenience you had experienced we ensure you that we are taking the appropriate measures to address the problem and prevent future occurrence. At Mercure, we strive to provide a superior service experience for each customer; Therefore, your feedback is important to us. We appreciate your sharing your concerns and our hope that you will give us the opportunity to serve you better in the future. Sincerely, Sigit Budiarso General Manager

    Responded January 23, 2019
    Mercure Manado Tateli Beach Resort
    9.2
    Exceptional
    Raninto from Indonesia
    Family with young children
    Superior Room with 1 Queen Bed
    Stayed 1 night in September, 2018

    Excelent service”

    Good hotel with excelent facilities and very good staff

    Reviewed September 24, 2018

    Dear Raninto, Thank you for the lovely comment of your stay, we do appreciate your feedback. We apologize for the delay in replying to your review. We are happy that you chose our resort as a place to stay, we hope you enjoyed it. It is nice to hear that our facilities, rooms, and services met your expectation, as our guests' satisfaction is our priority. I have shared your good review with our team they were all pleased to be of service during your stay. It will serve as encouragement as we continue to provide high standards of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Ivone R. GM Secretary

    Responded January 23, 2019
    Mercure Manado Tateli Beach Resort
    8.0
    Excellent
    Ronaldo from Indonesia
    Family with young children
    Deluxe Pool Terrace
    Stayed 1 night in April, 2018

    Excellent for weekend getaway.”

    Traffic seemed to be quite heavy most of the times from the city of Manado to the hotel. The trip took about 15-20 minutes in average any either way. Scenery and atmosphere was excellent. Garden and pool are well-maintained and clean. We were lucky to have such good weather during our stay. One of the two rooms we booked was invaded by ants, coming from the balcony door to our bed. We found ants in bed. Thankfully, hotel staffs were very cooperative and immediately changed the bedsheet even though it was about 9pm. Wifi connection in the room is rather slow to watch streaming vidoes (such as Youtube), but more than enough to check emails, read articles, or browse around. Regarding breakfast menu, the hotel has a wide variety. But, perhaps the chefs can consider to cook tastier food.

    Reviewed April 15, 2018
    6.0
    Chew from Singapore
    Family with teens
    Superior Room With 2 Single Beds
    Stayed 3 nights in December, 2017

    Nice but dated hotel”

    The hotel doesn't really have a beach. It's more like a bay and you can see the sea. Pool is fine. However, the rooms are very old, aircon is not cold, fridge is not cold. The bathroom ceiling leak water. Staff try their very best though. Breakfast is cereal, egg, bread, indonesian food like rice, noodles. The hotel is not supposed to be far from town but the traffic jam is very bad. So took about 30mins. No other restaurant near hotel, either eat at hotel or take cab out. Hotel food is not fantastic, there is a seafood restaurant nearby that is quite good. Overall it's ok as the charges are not high.

    Reviewed December 20, 2017

    Dear Chew, Thank you for your review. We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We hope to have the opportunity to welcome you back in our resort. Regards, Vincent Archer General Manager

    Responded February 02, 2018
    Mercure Manado Tateli Beach Resort
    8.8
    Excellent
    Christine from France
    Solo traveler
    Superior Room With 2 Single Beds
    Stayed 7 nights in September, 2017

    Excellent”

    Pros : nice for having rest in a pleasant environment. Staff is professional and friendly. Food is good. Quiet place , great for relaxing. Wifi is fair. Rooms are comfortable and big enough. Cons: nothing around the hotel if you want to escape but it was not my purpose. The bathroom joints may need some refreshment but it didn't bother me. The connecting door between the rooms can be annoying if your neighbours are noisy. Anyway, terima kasih for upgrading.

    Reviewed October 01, 2017

    Dear Christine, Thank you for choosing to stay with Mercure Manado Tateli Beach Resort, as well as taking your time to write us a review. We are more than happy to hear that you enjoyed your stay in the hotel, as our guests' satisfaction is our priority. I will share your comments with our team, to act as an encouragement to strive for an even better performance. We are also taking note of your comment about the bathroom joints and will work for some improvement for sure. We can assure you its better in the future. Once again thank you for your review about your stay and we are looking forward to welcome you again in the future. Regards, Vincent Archer

    Responded October 11, 2017
    Mercure Manado Tateli Beach Resort
    6.4
    Good
    Ayako from Japan
    Solo traveler
    Superior Room with 1 Queen Bed
    Stayed 7 nights in July, 2017

    Never stay during weekend”

    I must tell you I LOVED staying at this resort. I had good dives and relaxing time overall. BUT. If you stay at this resort alone/couple, I strongly suggest NOT TO STAY DURING WEEKENDS! For it seems this resort had many wedding parties or other functions during weekends. While I was staying there, there were roughly 3 functions/parties. Which was OK but the problem was blasting Karaoke and music until midnight and loud talking from guests who stayed after party. If you ask me I want to go back here? Hmm....Definitely avoid weekends. During weekdays was just great.

    Reviewed July 13, 2017
    9.2
    Exceptional
    yullani from Indonesia
    Group
    Superior Room With 2 Single Beds
    Stayed 1 night in November, 2016

    EMPLOYEE DAY”

    love the swimming pool, nice garden and have private beach. but i dont want the old room. i love the new room, and my room had up grade to junior suite room sea view, really lucky. staff really helpfully and nice break fast

    Reviewed November 26, 2016
    10.0
    Exceptional
    Robyn from United States
    Couple
    Stayed 2 nights in May, 2016

    Wonderful place to eat, swim, and relax”

    We are two American ex-pats who work in a remote area of N. Sulawesi. We have been to Mercure Manado Tateli Beach Resort numerous times over the past year because it is a wonderful place to eat, swim and relax on our days off… The resort is located 20 minutes outside of Manado, so you can really get away from the hussle and bustle of big city life here. The grounds and pool are lovely at Mercure. There are plenty of chairs and umbrellas near the pool to relax in, and the resort grounds provide plenty of space to go on long walks. The break-wall in front of the resort is a beautiful place to watch the sun dip into the ocean after a long, luxurious day at the pool! I always look forward to their wonderful breakfast buffet as well. It is a fine mix of local Indonesian fare, alongside french-toast, a variety of baked goods, a “cook to your order” egg station, fresh fruit, and bottomless coffee/tea. The waiters are friendly, the restaurant is comfortable and clean, and the view toward the pool is an enjoyable way to start the day. As for lunch and dinner, once I had eaten their pizza I never bothered to order anything else! It’s hard to find good pizza in the area but this is one place you can (real cheese and real tomato sauce)! The rooms themselves are very comfortable as well. We never sleep so well as when in a Mercure bed (with gentle AC), and are always pleased by the truly hot showers that Mercure provides! If I could change a single thing about the resort it would be to have better internet access (stronger signal). When I mentioned this to the Manager, he assured me it was something he was working on improving. I already look forward to my next visit to this little piece of Paradise!

    Reviewed October 10, 2016
    10.0
    Exceptional
    Mitchell from Canada
    Couple
    Stayed 8 nights in December, 2015

    Nice hotel on the beach”

    We enjoyed our 8 day stay here. They have a nice well looked after pool and rooms. They have a nice location on the ocean but unfortunately they do not keep the beach area clean or make it nice in anyway. When we were there the food was not very good and the service very slow, but with keeping in touch with some of the very nice staff there it seems they have rectified this. They put on a very nice New Years Dinner out on the grounds. They also have a dive boat service on the grounds which can take you to some spectacular diving around Bunaken Island. I would recommend Tateli to friends.

    Reviewed July 21, 2016
    6.0
    Pratiwi from Indonesia
    Family with young children
    Stayed 3 nights in July, 2016

    Slow and weak service”

    We queued for more an hour to check-in, long and painful. Ordered room service and had to wait a very long time, same experience at their bar. Staff are friendly but very very slow. Rooms are in need of refurbishment, old and moldy. A stark comparison with their fresh and sleek public areas. Very nice pool area. Breakfast is just so so. Lots of potential but in need of a lot of improvement.

    Reviewed July 14, 2016
    9.6
    Exceptional
    ivanna from Indonesia
    Family with young children
    Stayed 2 nights in May, 2016

    recommended for family”

    overall, everything was good, except the wifi connection which was unstable. but we really enjoyed our staying. friendly staffs we met since we enter the gate, good service. And i always love hotels that provide haidryer in bathroom, this hotel provides it too. one of my favorite hotels in Manado

    Reviewed May 19, 2016
    8.8
    Excellent
    Andrew from Australia
    Solo traveler
    Stayed 5 nights in March, 2016

    Oasis in Manado”

    Hello, We had just finished our travels around Indonesia and landed in Manado after a hot and sticky time on Bunaken Island so we were fairly tired and in need of some rest. Having read the reviews about the poor room quality and lack of Wi-Fi I took a chance and booked a Superior room purely on the photos and a quick google earth search. What we found: The hotel is in the process of an upgrade to the rooms and there is a change to the food menu underway through the excellent tutelage of the new French General Manager, Vincent who went to significant efforts to make all the guests feel welcome. The new upgraded rooms are excellent and a sample of the new menu revealed a very delicious serve indeed. Granted, there are many rooms still to be upgraded are in need of some love and the current menu selection (until the new one arrives soon apparently) could be better, but overall we found the hotel to be a welcome oasis from the noise and hustle of Indonesian travel. The AC was good unlike many of the Bunaken Island resorts which rely on a fan. That alone was worth it. The Wi-Fi wasn’t the fastest but better than most we experienced in our travels. The staff are friendly and attentive; it’s quiet; the lush pool is relaxing; and the large grounds and views are fab which make for a good place to stay. It’s not the Shangri La but it also hasn’t got the same price tag. Actually for what you get and pay its well-priced! It’s a mere 25 minutes’ boat ride to Bunaken Island for diving and snorkeling. Remember, this is remote North Sulawesi and not New York or London so things are not going to up to that level but our experience proved that most of the issues reported on the reviews were minor and typically First World Problems (FWP’s) that people get hung up on rather than seeing all the good right there in front of them.

    Reviewed April 08, 2016
    7.3
    Very good
    Norman from Canada
    Family with young children
    Stayed 1 night in January, 2016

    Beach getaway”

    location, swimming pool, staff

    Great escape from urban Manado or the cloudy mountain places in the region. There is a great swimming area in the ocean that no one (but us) seemed to want to use, and once we tired of that the hotel pool was a great place to swim, play, and relax. The hotel food was good though orders, both food and drinks, took very long to be prepared and delivered. Though set in a beautifully quiet and peaceful location, there are convenience stores within 25 minutes walking or 5 min driving, handy to buy snacks and water. The rooms are getting a bit old but at a place like this one spends most of the time outside, and our whole experience was very restful and relaxing.

    Reviewed January 10, 2016
    5.3
    Enrico from Indonesia
    Family with teens
    Stayed 2 nights in December, 2015

    Good if stayed in newly renovated rooms”

    Good if stayed in newly renovated rooms

    It didnt start well. Ok, let me say the positives first, stay in the newly renovated room period !! staff members were very accomodating but seems to lack of customer service. Weeks before, I have requested to send the booking confirmation via my email about 5 times and still nothing. I don't know how difficult it is to send 1 email after multiple requests. Food wise, well typically hotel food, so dont expect much. The pool was just "awesome", during my stay the pool water was seriously overdosed with chlorine !! Will I come back? Only if they can guarantee im stayin in new rooms.

    Reviewed January 06, 2016
    12345
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    Mercure Manado Tateli Beach Resort
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    • Very good location
    • Malalayang Beach