Mercure On Renmin Square Xian Hotel
Classic Room - Queen Bed Mercure On Renmin Square Xian Hotel
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8.3
Excellent
/10
(347 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location - Inside city center
Parking
FREE
  • MinLeYuan BuXingJie80 m
  • Daniel Mall (Jiefang road)230 m
  • Minsheng Department Store240 m
  • People's livelihood department Store (Jiefang road)240 m
  • Renmin Grand Theater440 m
  • Habana Club440 m
  • Xian No. 4th Hospital480 m
  • Elite Business Square490 m
  • Wanda Plaza (Paradise)500 m
  • Xian Huayi Hospital610 m
  • Free Wi-Fi

    Mercure On Renmin Square Xian Hotel

    319 Dong Xin Street, City Center, Xian, China - See map
    Fantastic breakfast
    92% positive mentions
    Excellent cleanliness
    8.5 rating for cleanliness
    • 610 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Property ranking|Compared to 3,163 Xian properties
    See all rankings
    Room comfort score
    8.5/10
    Cheapest price score
    Value for money score
    8.5/10
    Service score
    8.4/10
    Better than
    99
    %
    of Xian properties
    Better than
    99
    %
    of Xian properties
    Better than
    98
    %
    of Xian properties
    Better than
    98
    %
    of Xian properties
    Value for money8.5
    Distance to city center2 km
    Location rating8.1
    Nearest airportXi'an Xianyang International Airport (XIY)
    Distance to airport27.0 km

    Rooms available at Mercure On Renmin Square Xian Hotel

    8.5
    Excellent
    Room comfort & quality
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Classic Room - Queen Bed
    Classic Room - Queen Bed
    ...
    • Room size: 20 m²/215 ft²
    • Courtyard view
    • 1 queen bed
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    Superior Room With 2 Single Beds
    Superior Room With 2 Single Beds
    ...
    • Room size: 32 m²/344 ft²
    • Courtyard view
    • 2 single beds
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    Deluxe Suite 1 King Bed
    Deluxe Suite 1 King Bed
    ...
    • Room size: 56 m²/603 ft²
    • Courtyard view
    • 1 king bed
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    Classic 2 Single Beds
    Classic 2 Single Beds
    ...
    • Room size: 20 m²/215 ft²
    • Courtyard view
    • 2 single beds
    Enter dates to see prices
    Classic Twin Room
    Classic Twin Room
    ...
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      Twin/Double room - Superior
      Twin/Double room - Superior
      ...
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        Single Standard
        Single Standard
        ...
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          Suite Deluxe
          Suite Deluxe
          ...
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            Triple Standard
            Triple Standard
            ...
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              More about Mercure On Renmin Square Xian Hotel

              More about Mercure On Renmin Square Xian Hotel

              An overview

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              What they offer

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Mercure On Renmin Square Xian Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (347)Booking.com Reviews (359)
              8.3
              /
              10
              Cleanliness8.5
              Facilities8.0
              Location8.1
              Room comfort and quality8.5
              Service8.4
              Value for money8.5
              Rating
              9+ Exceptional (70)
              8-9 Excellent (96)
              7-8 Very Good (87)
              6-7 Good (34)
              <6 Below Expectation (18)
              Time of the year
              Mar - May (97)
              Jun - Aug (99)
              Sep - Nov (63)
              Dec - Feb (46)
              All guests (347)
              All room types
              All languages

              Show reviews that mention 

              Showing 305 verified guest comments
              12345
              8.7
              Excellent
              Chan from Canada
              Solo traveler
              Classic Room - Queen Bed
              Stayed 3 nights in March, 2015

              A reasonably priced hotel with a beautiful setting”

              Garden, food, service

              Everything was great except I find the pillows too soft. I need to stack up all four pillows but still find it not so comfortable. The hotel should also include basic amenities like shampoo , conditioner and body lotion. It only has a soap box in the shower.

              Reviewed April 03, 2015
              8.3
              Excellent
              LiLing from Malaysia
              Group
              Classic Room - Queen Bed
              Stayed 3 nights in August, 2014

              Huge compound and value for money rates ”

              Value for money, nice ambience and good service

              The staff could speak pretty good English. The compound is huge and we requested for a buggy to take us to the main entrance and the staff obliged even though the buggys are meant for Sofitel and Grand Mercure guests. The beds are a bit on the hard side which I guess is the norm in china. And there are only 8 twin share rooms in the hotel so we had to take the Double Bed room

              Reviewed August 28, 2014
              8.3
              Excellent
              LiLing from Malaysia
              Couple
              Classic Room - Queen Bed
              Stayed 3 nights in August, 2014

              Oasis in busy city of Xian”

              Amenities, comfort and value for money

              We found a wonderful restaurant just round the corner from the hotel called Yue Zhen Xuan ( Canton Palace ). It was due to the recommendation of the concierge at next door Sofitel. We used the pool at Sofitel and it was wonderful

              Reviewed August 28, 2014
              9.0
              Exceptional
              Simon from United Kingdom
              Family with young children
              Superior Room With 2 Single Beds
              Stayed 4 nights in February, 2014

              A very pleasant stay ”

              Quietness, cleanliness, surrounding area

              I was impressed with the hotel grounds as I was staying with a young child and Chinese cities are not the best places for them to play. Beautiful grounds shared with the Sofitel and hence access to their facilities. The room was very pleasant and beds were comfortable and staff very attentive and the overall service was good.

              Reviewed February 28, 2014
              8.0
              Excellent
              Paul from Singapore
              Solo traveler
              Superior Room With 2 Single Beds
              Stayed 4 nights in December, 2013

              Excellent hotel, great location. ”

              Location, Room size, Amenities.

              Hotel is located in a very exclusive garden area it is very quiet with no outside access. It shares amenities with the 5 star Sofitel next door therefore you have access to all the Facilities of a 5 star hotel. The room size is really large with accompanying large bathroom. Centrally located with easy walking access to the CBD.

              Reviewed December 14, 2013
              8.7
              Excellent
              Lee from Malaysia
              Couple
              Classic Room - Queen Bed
              Stayed 2 nights in December, 2011

              Comfortable hotel with impeccable service.”

              Within a larger complex, different architectural types (Loved Peoples' (?) Hotel!), efficient but unobstrusive service

              Actually, the forgot to log in our reservation at Xian Mercure! We produced our confirmation form and without question, we got an upgraded room at Grand Mercure. They took care of all the details. We just check-in-check out. So our remarks are for the Grand Mercure but our deep appreciation for the warm service we got throughout the stay.

              Reviewed December 28, 2011
              8.0
              Excellent
              Timothy from United States
              Couple
              Classic Room - Queen Bed
              Stayed 1 night in July, 2011

              Very nice hotel for Xian”

              Clean, upscale area

              Great place to stay if you want it to be a little quieter. It is still within the city wall but a little bit off the main streets. Also, the place is within a compound that has great upscale bars and restaurants.

              Reviewed December 15, 2011
              9.0
              Exceptional
              Robert from United States
              Solo traveler
              Classic Room - Queen Bed
              Stayed 3 nights in July, 2011

              Nice and clean hotel”

              Good location and helpful staff

              This hotel is in Renmin Square . It has two other sister hotels in this area . This is nice because you are able to use their ammenities such as the business center or the pool . There is also a good selection of bars and restauraunts . The room is modern and clean and the staff was helpful . Try the latin bar in the evening for a drink .

              Reviewed August 25, 2011
              9.7
              Exceptional
              timothy from United States
              Family with teens
              Stayed 3 nights in September, 2008

              A wonderful oasis”

              Great location, five star quality at 3 star prices; and this was during Golden Week
              would be making something up to mention anything in this category.

              Having lived and traveled in China for 5 years, I am always a little apprehensive with hotels. This hotel far exceeded our expectations, the staff was friendly and the room was exremely nice. the compound where the Mercure hotels are located was a wonderful respite from the crowded streets filled with holiday travellers. Shockingly they did not even charge a holiday surcharge with is the norm in China, would be happy to stay there anytime.

              Reviewed October 06, 2008
              5.2
              Mary-Anne from Australia
              Couple
              Superior Room With 2 Single Beds
              Stayed 1 night in June, 2018

              staff need to welcome all visitors”

              We arrived at reception and did not get a warm welcome. There was some confusion about out booking. I did not feel as if the staff cared about us. When visitors arrive and pay a fee to stay at a hotel, it is very important to be warm, helpful and welcoming.

              Reviewed June 29, 2018

              Dear Mary-Anne, Thank you for choosing Mercure Xian on Renmin Square and providing us with the gift of feedback. We are sorry to know that the stay didn't meet your expectation. I totally agree with you that it is important to make each and every guest feel welcome and feel valued, and that's also we are striving for. We will look into the issue that you commented, and take all necessary actions. Our efforts in striving for excellent guest experience will never stop. Yours sincerely, Ivy Wang Guest Experience Manager

              Responded July 04, 2018
              Mercure On Renmin Square Xian Hotel
              8.8
              Excellent
              Douglas from Australia
              Couple
              Stayed 4 nights in April, 2018

              Good value”

              The Mercure is an older style hotel and the furnishings in the room were a bit dated. However, the room was perfectly adequate in size and amenities. This hotel is part of a gated complex so one was able to access the facilities of the other more upmarket and expensive hotels. Breakfast at the adjacent Sofitel was very good value with an extensive array of Western food. They had an excellent indoor swimming pool and a comfy lobby cafe/bar with nightly pianist. The Grand Mercure had a good Italian restaurant and there was also a Chinese restaurant offering a good value buffet dinner.

              Reviewed April 18, 2018
              9.2
              Exceptional
              Lenny from Indonesia
              Solo traveler
              Classic Room - Queen Bed
              Stayed 4 nights in May, 2016

              very satisfied”

              Mercure on Renming Square Xian is a very nice hotel, in terms of location and value for money, esp. for business trips. It is located in a compound along with Grand Mercure and Sofitel. It is easy to find even though if you don't know the Chinese name of the hotel, local people (incl. taxi driver know 'Sofitel'). It is close to the North railway station, the Bell Tower. the Drum Tower, and the Muslim night market. Staff was also friendly and helpful. They speak English. I was so glad to have chosen the hotel and stayed there for 4 nights.

              Reviewed May 09, 2016
              10.0
              Exceptional
              David from Australia
              Couple
              Classic Room - Queen Bed
              Stayed 2 nights in November, 2015

              Quick stop over ”

              Reception staff were exceptionally helpful, rooms were clean and excellent buffet breakfast.

              We arrived late and I realised I'd booked the wrong hotel. We only had one day to see the Terracotta Warrior Museum. but this hotel turned out to be excellent. Next morning, changing money was easy and reception staff organised a return taxi to the Museum where an English speaking guide took us around the museum site, costing less than advertised tours. In the evening we walked and found a great place to eat. Next morning our taxi was waiting to take us back to the airport...hassle free and no rip-offs. It was perfect.

              Reviewed December 01, 2015
              8.3
              Excellent
              Martin from Canada
              Couple
              Classic Room - Queen Bed
              Stayed 2 nights in August, 2015

              Another Xian Treasure”

              Comfort, on-site amenities, value

              Very enjoyable. I enjoyed my stay and so did my partner. The staff were quite professional and helpful and the hotel grounds are quite special in what is a charming Chinese city. Like many hotels in China, they need to work on the installation of their shower door as it leaks water all over the floor (poor sealing), maybe a TV upgrade but otherwise, they know how to cater to their customers. Oh, I would recommend the management at Mercure also advertise the other services of the Sofitel hotels on the premises such as. Spas and such to better inform guests of what is on offer to hotel guests. If I return to Xian, it will be to this hotel.

              Reviewed August 11, 2015
              9.0
              Exceptional
              Samanth from United Kingdom
              Couple
              Classic Room - Queen Bed
              Stayed 2 nights in May, 2014

              Great location and beautiful surroundings”

              location, friendly staff, quiet area.

              This hotel was in a quiet area but still only a 10-15 walk from the busy city and close to shops and restaurants. The room was nice, faster internet would have been good. The staff speak English and are very friendly, especially a young lady called Lola. She helped us with booking a tour and gave us information about where to go - her English was very good and she was attentive. Renmin Square is really pretty, lots of trees and fountains. It was a lovely area to stay in and would definitely stay there again.

              Reviewed May 05, 2014
              8.0
              Excellent
              Jane from United States
              Family with young children
              Classic Room - Queen Bed
              Stayed 1 night in January, 2014

              Family getaway in the city”

              location, comfortable rooms, room service

              We had stayed in this hotel before, and had a good experience, but this time the hot tub was very dirty and looked like it hadn't been cleaned in days. We soaked the night before when the water was bubbling but the next morning we regretted it when we saw what the standing water looked like! The staff were concerned but also seemed clueless as to how to drain the water.

              Reviewed February 13, 2014
              8.0
              Excellent
              Richard from United Kingdom
              Couple
              Classic Room - Queen Bed
              Stayed 1 night in October, 2013

              Comfortable and good value”

              Swimming pool, staff and good room

              We found this hotel to be excellent value. For the price you got an extremely comfortable room and could make use of facilities in the neighbouring hotels. We were very grateful for the fabulous swimming pool available in the Sofitel. We were travelling by train and found the location conveniently midway between the central parts of town and the station. The staff were very helpful giving us sightseeing and travel tips for around Xi'an.

              Reviewed January 07, 2014
              8.7
              Excellent
              Chan from Hong Kong
              Couple
              Classic Room - Queen Bed
              Stayed 2 nights in November, 2013

              Nice stay”

              Friendly staff, fast Internet, comfortable bed

              The room is nice and comfortable though small! It locates in the remin square where Sofitel and grand Mercure are also there! It shares the facilities including gym and swimming pool with Sofitel! The Internet is fast can available everywhere inside the remin square!the staff, no matter bell boy, receptionist, cleaning lady, are friendly. It would be great if breakfast is included!

              Reviewed November 13, 2013
              10.0
              Exceptional
              Jan from United States
              Group
              Classic Room - Queen Bed
              Stayed 2 nights in September, 2013

              Perfect Xi'an Hotel”

              Location, proximity and access to Sofitel and its facilities, comfort

              Xi'an.. What a surprise! We thoroughly enjoyed the city and the Remnin Square Mercure. The hotel is immediately adjacent to the Sofitel and provides access to the pool and gym. The hotel was in a lovely setting that seemed far away from the busy main street that was in reality only steps away. The hotel was a wonderful value with great service and attentive staff. While not all the staff spoke English they were quick to find someone who did if communication became a problem. The location provides easy access to restaurants at all levels. Many of the major sites were within a 15 min walk -- Muslim section (go for the great food stalls and lively evening atmosphere), drum tower, city wAll. I would highly recommend the hotel for those willing to spend around $100/ night (w breakfast buffet-- large western or asian buffet). And we would highly recommend taking the time to see Xi'an beyond the Terracotta Warriors.

              Reviewed October 08, 2013
              9.3
              Exceptional
              Susanna from Hong Kong
              Couple
              Classic Room - Queen Bed
              Stayed 2 nights in July, 2013

              Pleasant stay in Xian”

              Location and attentive staff

              Excellent concierge service. The staff helped us arrange for the exact train tickets to Beijing which was of great help. The room was comfortable. If I must be critical, I would say the shower space could use some extra cleaning. Otherwise a very enjoyable stay for us.

              Reviewed August 08, 2013
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              Mercure On Renmin Square Xian Hotel
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              • Excellent location
              • Bell Tower
              • Wulukou Metro Station is within 0.62 km