Moon View Hotel
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7.4
Very good
/10
(40 reviews)See what guests said
See map
7.2
Very good
Location rating score
Very good location - 250 meters from city center
Parking
Available
  • Travel Sense Asia - Private Day Tours90 m
  • 54 Traditions Gallery240 m
  • The Bookworm Hanoi260 m
  • 54 Traditions260 m
  • Quan Thanh Temple300 m
  • Hanoi Ceramic Mosaic Mural450 m
  • Art Vietnam480 m
  • Tran Quoc Pagoda660 m
  • Truc Back Lake660 m
  • Paddleboats680 m
  • Free Wi-Fi

    Moon View Hotel

    65 Cua Bac Street, Ba Dinh District, Ba Dinh District, Hanoi, Vietnam, - See map
    Excellent service
    8.1 rating for service
    Very good comfort
    7.9 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Room service [24-hour]

    • Bar

    Property ranking|Compared to 6,874 Hanoi properties
    See all rankings
    Room comfort score
    7.9/10
    Room size
    32 sqm.
    Service score
    8.1/10
    Cleanliness score
    7.5/10
    Better than
    97
    %
    of Hanoi properties
    Bigger than
    97
    %
    of Hanoi properties
    Better than
    93
    %
    of Hanoi properties
    Better than
    93
    %
    of Hanoi properties
    Value for money7.5
    Distance to city center0. Km
    Location rating7.2
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.8 km

    Rooms available at Moon View Hotel

    7.9
    Very good
    Room comfort & quality
    Deluxe Lake View
    Deluxe Lake View
    ...
    • Room size: 45 m²/484 ft²
    • Lake view
    • 1 queen bed and 1 king bed ...
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    Superior
    Superior
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds and 1 double ...
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    Standard
    Standard
    ...
    • Room size: 24 m²/258 ft²
    • Balcony/terrace
    • 2 single beds or 1 double b...
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    Deluxe
    Deluxe
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 double b...
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    Deluxe Room with Lake View
    Deluxe Room with Lake View
    ...
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      Suite
      Suite
      ...
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        Suite Standard
        Suite Standard
        ...
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          Luxury Room - Lake View
          Luxury Room - Lake View
          ...
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            Basic Double
            Basic Double
            ...
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              More about Moon View Hotel

              More about Moon View Hotel

              An overview

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              What they offer

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Food and dining

              Nearby restaurants

              Vietnamese cuisine
              Vietnamese cuisine
              La Belle Vie Cafe
              80 m Vietnamese
              Mien Luuon 34
              160 m Vietnamese
              Classic Motor Cafe
              310 m Vietnamese
              Asian cuisine
              Asian cuisine
              1946
              30 m Asian, Vietnamese
              Com Viet Restaurant
              190 m Asian, Vietnamese
              Ashima 1
              250 m Asian, Vegetarian, Vietnamese
              Cafe
              Cafe
              Quat Cafe - 106 Quan Thanh
              70 m Cafe
              Urban Coffee
              100 m Cafe
              iCafe
              130 m Cafe

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Moon View Hotel from real guests

              Overall rating
              7.7
              Very good
              From 96 reviews
              Provided by verified guests of
              Agoda Reviews (40)Booking.com Reviews (1)
              Rating via Agoda7.4
              /
              10
              Cleanliness7.5
              Facilities7.0
              Location7.2
              Room comfort and quality7.9
              Service8.1
              Value for money7.5
              High score for Hanoi
              Rating
              9+ Exceptional (3)
              8-9 Excellent (8)
              7-8 Very Good (12)
              6-7 Good (6)
              <6 Below Expectation (6)
              Time of the year
              Mar - May (6)
              Jun - Aug (9)
              Sep - Nov (10)
              Dec - Feb (10)
              All guests (40)
              All room types
              All languages
              Showing 35 verified guest comments
              12
              6.0
              christopher from Germany
              Business traveler
              Deluxe Lake View
              Stayed 1 night in November, 2017

              uncoordinated and no windows”

              booked lakeview room was told on check in that no lakeview room available no window in room beds and bathrooms very "so so" had trouble getting reimbursed for the pricedifference

              Reviewed November 28, 2017
              7.6
              Very good
              Marshall from United States
              Solo traveler
              Deluxe
              Stayed 3 nights in May, 2017

              I'm not sure I would stay here again...butthe staff were very helpful”

              Basically, they need to upgrade their air conditioning. It was hot and the old unit in my room just couldn't handle it. When I complained they showed me several other rooms and were very helpful - but the other units were also old and not up to the job. In the end they brought me a fan and it was adequate. So basically, very helpful staff who went out of their way for a very fussy customer (me) but the rooms in general are a bit worn out and the breakfast was not great.

              Reviewed July 22, 2017
              8.4
              Excellent
              Leslie from Australia
              Group
              Superior
              Stayed 1 night in October, 2016

              Calue”

              All good

              Reviewed October 24, 2016
              9.0
              Exceptional
              Colin from Canada
              Solo traveler
              Standard
              Stayed 4 nights in December, 2015

              Decent Hotel”

              clean, great wifi, good breakfast

              I was upgraded to Moon View Hotel by Agoda after a problem with my booking at another hotel. Overall I had a good experience at Moon View, the wifi connection is good with fast internet, there is a good breakfast included in stay with real food (usually "free breakfast" means only toast and butter), usually a buffet but one morning was different and they made me a huge "american breakfast" meal. Staff are friendly and work hard to keep hotel clean, although housekeeping comes a bit too early in the morning (around 9am). Only complaints are the lack of a real shower in the rooms (bathtub only with shower head that only reaches about 4 feet above faucet with no holder), only 2 English tv channels without clear reception on TV, and a mysterious loud intermittent humming noise that occurred at random times and could be heard everywhere on the first 4-5 floors of the hotel.. maybe nearby construction? I don't know.

              Reviewed December 19, 2015
              5.7
              Hooi from Malaysia
              Business traveler
              Superior
              Stayed 2 nights in April, 2014

              vietnam”

              Location

              There was issue with the hotel and they relocated us to another alternative hotel.

              Reviewed August 28, 2014
              7.7
              Very good
              Mary from United States
              Couple
              Standard
              Stayed 4 nights in July, 2014

              Clean and New Hotel Room”

              clean room, comfortable

              We stayed for about a week at Moon View Hotel after having a week in the Old Quarter of Hanoi. This hotel is located in a nice area that is between the West Lake area and the Old Quarter. It was about a 20 minute walk to attractions and restaurants in the Old Quarter and about a 40 minute walk to the Tay Ho area. Room/Hotel: The room was new and very clean. We did find two cockroaches during our time there, but it is difficult to avoid them in South East Asia. Our toilet was constantly churning up water and splashing it all over the toilet seat. It was strange but it didn't really cause any major problems for us. The hotel hallways seem a but older and run down but that's not a concern for me because the room is new and comfortable. Staff: The staff was very warm friendly but weren't able to offer too many recommendations when asked. It wasn't a problem for us since we had been in Hanoi for a week and we were familiar with getting around the city. Food: We ordered room service a number of times during our stay. We found the room service from the Japanese restaurant was very good and much better than the other restaurant. The breakfast was what accounted for a lower rating for food. When you go up for the breakfast buffet it looks nice and plentiful. The problem is it is put out when it starts and very little is done to it after that. Everyday I tried to get the soup but it was always cold. They didn't seem to have lots of guests so I would suggest they consider individual ordering rather than a buffet so the food is fresh and warm. Overall we enjoyed our stay and chose to stay longer than our original plan.

              Reviewed August 06, 2014
              5.7
              See from Singapore
              Solo traveler
              Standard
              Stayed 5 nights in March, 2014

              Pleasant stay made possible by friendly staffs”

              The friendly staffs, efficient wi-fi and comfortable bed
              Reviewed March 19, 2014
              7.3
              Very good
              RON from Singapore
              Business traveler
              Deluxe Lake View
              Stayed 2 nights in February, 2014

              friend people”

              friendly, clean, quiet
              Reviewed March 01, 2014
              7.0
              Very good
              RON from Singapore
              Business traveler
              Deluxe Lake View
              Stayed 2 nights in December, 2013

              Nice”

              Good location
              Reviewed December 09, 2013
              8.0
              Excellent
              LUONG from Vietnam
              Couple
              Standard
              Stayed 3 nights in November, 2013

              it was great ! we had a wonderful time together he”

              nice view

              it's nice hotel. Room is nice and clean. Staffs are great and friendly too. if we have a chance go back Hanoi, we will go back this hotel. From floor 12 , we could see West Lake and Truc Bach Lake. it's so wonderful. But if there is many food is better. Anyway , we still love this hotel.

              Reviewed December 03, 2013
              8.3
              Excellent
              Joseph from Philippines
              Business traveler
              Deluxe
              Stayed 11 nights in September, 2013

              Totally enjoy my stay in this hotel”

              Great friendly staff, delicious foods, comfortable room

              Staying in Moon View hotel was a superb experience. The location is great especially for business travelling person. For dining there are many local restaurants nearby the hotel and you can walk around the nearby lake also for sightseeing and exercise. The hotel food was great, and the breakfast buffet had many options to choose to. The hotel restaurant at the upper floor level served delicious Vietnamese and Japanese foods also. The room is good also with big space and comfortable bed. The staffs are excellent. They are very welcoming, attentive, friendly and easy to approach to.

              Reviewed October 30, 2013
              8.3
              Excellent
              Joseph from Philippines
              Business traveler
              Deluxe
              Stayed 2 nights in August, 2013

              Totally enjoy my stay”

              Great friendly staff, delicious food, comfortable room

              Staying in Moon View hotel was a superb experience. The location is great especially for business travelling person. For dining there are many local restaurants nearby the hotel and you can walk around the nearby lake also for sightseeing and exercise. The hotel food was great, and the breakfast buffet had many options to choose to. The hotel restaurant at the upper floor level served delicious Vietnamese and Japanese foods also. The room is good also with big space and comfortable bed. The staffs are excellent. They are very welcoming, attentive, friendly and easy to approach to.

              Reviewed October 30, 2013
              6.3
              Good
              SHAO from Singapore
              Business traveler
              Standard
              Stayed 4 nights in June, 2013

              Comfortable and good value”

              Staff English speaking, good price and value

              Nothing spectacular but everything you see you literally get

              Reviewed June 23, 2013
              7.3
              Very good
              RON from Singapore
              Business traveler
              Deluxe Lake View
              Stayed 2 nights in May, 2013

              Small comfortable hotel”

              Clean, Friendly and Value for money
              Reviewed May 18, 2013
              7.3
              Very good
              SHAO from Singapore
              Business traveler
              Superior
              Stayed 2 nights in April, 2013

              Good value hotel”

              Staff friendly, fast check in and English speaking staff

              A hotel worth the price , friendly staff and helpful and friendly service

              Reviewed April 13, 2013
              6.0
              RON from Singapore
              Business traveler
              Deluxe
              Stayed 2 nights in January, 2013

              Good Hotel”

              Clean..

              There is actually a Moonview one and two... Initially stayed in Moonview one and later transfer to 2. 2 is much conveniently located than onbe but overall both hotel are good nice and clean.

              Reviewed February 19, 2013
              9.3
              Exceptional
              Bun from Singapore
              Business traveler
              Deluxe
              Stayed 3 nights in December, 2012

              Very Courteous Staff”

              Clean rooms

              a very comfortable stay during this trip as the staff were very courteous. A relatively convenient located hotel with good restaurants nearby the hotel. Some very convenient shops are near the hotel, thus making it very convenient to purchase some necessary items.

              Reviewed December 18, 2012
              7.3
              Very good
              cormac from Australia
              Couple
              Superior
              Stayed 1 night in February, 2012

              Adequate hotel in a good vibrant locale”

              Friendly and helpful reception

              we went to moon view even though we had payed for another hotel in ha noi, as the other place was a disgrace. the moon view by comparison was fine and exactly what we would hope for in the price bracket it occupies. great wi-fi even on the 8th floor. good clean bed. bathroom with plenty of room to move. a small but sufficient window in the corner of the room. we chose the moon view as it was close to where our friends live, and as such it completely met our expectations. we missed breakfast so can't comment on the food.

              Reviewed February 28, 2012
              8.0
              Excellent
              Fei from China
              Group
              Superior
              Stayed 1 night in December, 2010

              Peace and quiet in middle of Hanoi”

              seelling points

              This hotel was booked for us as part of a tour and we were very happy. Our room was a good size and nice and clean. Bathroom was adequate and drinking water was provided in the room each day. The staff at both reception were friendly and helpful. Breakfast on the top floor was pretty good and the staff there were also good. We ate (alone) at the restaurant one evening and the food was well priced. The local dishes were quite good and once again the staff were very courteous and attentive.

              Reviewed January 26, 2011
              8.0
              Excellent
              Fei from China
              Group
              Superior
              Stayed 1 night in December, 2010

              Peace and quiet in middle of Hanoi”

              seelling points

              This hotel was booked for us as part of a tour and we were very happy. Our room was a good size and nice and clean. Bathroom was adequate and drinking water was provided in the room each day. The staff at both reception were friendly and helpful. Breakfast on the top floor was pretty good and the staff there were also good. We ate (alone) at the restaurant one evening and the food was well priced. The local dishes were quite good and once again the staff were very courteous and attentive.

              Reviewed January 26, 2011
              12
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