Please note that there is a 4% charge when you pay with an American Express credit card.
Please note that there is a 2.5% charge when you pay with a Visa or Master Card credit card.
Please note that this property has no reception. You can collect your keys at: Winning Holidays, Bay Village Shopping Centre, 47 Shoal Bay Road, Shoal Bay.
Please note that office hours are as follows:
Monday-Friday 09:00 until 17:00.
Saturday 09:00 until 16:00.
Closed on Sunday and public holidays.
Please note that check-in hours are as follows:
Monday-Friday 14:00 until 17:00.
Saturday: 14:00 until 16:00.
If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.
For key collection by special arrangement after office hours or on a Sunday, an additional AUD $20 cash charge will apply. On public holidays this charge is AUD $30.
A guest registration form is required to be completed for all bookings. The registration form requests details of your name, address, driver?s license number and credit card details.
Please note that this property requires a credit card pre-authorisation upon check in to cover any incidental charges, damage to the property or excessive cleaning fees. This amount will be refunded after inspection of the accommodation within 14 days of check out. For further information please contact the property in advance, using the contact details found on the booking confirmation. Please note that the check-in and key-collection take place at: Winning Holidays, Bay Village Shopping Centre, 47 Shoal Bay Road, 2315 Shoal Bay. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform My Shell in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.