New Orleans Hotel
New Orleans Hotel
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Standard Double Room - Guestroom New Orleans Hotel
Standard Double Room - Guestroom
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Interior view New Orleans Hotel
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Interior view New Orleans Hotel
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Casino New Orleans Hotel
Casino
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Excellent
Location
8.7
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New Orleans Hotel

Excellent location
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Very good
From 70 reviewsSee what guests said
7.5
Value for money7.2
Location rating8.7
Nearest airportQueenstown Airport (ZQN)
Distance to airport11.7 km
Has restaurantYes
  • Free Wi-Fi in all rooms

  • Daily housekeeping

  • Bar

  • Casino

Room choices
Deluxe Double Room River View
Deluxe Double Room River View
...
  • Lake view
  • 18 m²/194 ft²
  • 2 single beds and 1 double ...
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Budget Double Room
Budget Double Room
...
  • 17 m²/183 ft²
  • Shower
  • 1 double bed
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Standard Double Room
Standard Double Room
...
  • 17 m²/183 ft²
  • Shower
  • 2 single beds and 1 double ...
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Basic Room, Non Smoking (Basic Double)
Basic Room, Non Smoking (Basic Double)
...
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    More about New Orleans Hotel

    More about New Orleans Hotel

    An overview

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    Nearest essentials

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    What they offer

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    What's nearby

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    Guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (70)Booking.com Reviews (456)
    7.5
    Very good
    Read reviews from:
    Cleanliness7.5
    Facilities6.9
    Location8.7
    Room comfort and quality6.7
    Service7.2
    Value for money7.2
    Provided by verified guests of Agoda
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    Room type
    Standard Double Room
    Deluxe Double Room River View
    Budget Double Room
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    Showing 63 verified guest comments
    1234
    8.4
    Excellent
    Ludwig from Sweden
    Solo traveler
    Standard Double Room
    Stayed 1 night in July, 2018
    Cozy hotel with good rooms and nice staff”
    Good budget hotel, clean, great staff. -Wifi signal not great in the rooms furthest away.
    Reviewed July 07, 2018
    7.2
    Very good
    Ray from New Zealand
    Group
    Deluxe Double Room River View
    Stayed 3 nights in February, 2018
    Very good”
    Perfectly positioned, hotel style menus and bar. comfortable bed.
    Reviewed May 21, 2018
    10.0
    Exceptional
    KING from Malaysia
    Family with teens
    Deluxe Double Room River View
    Stayed 1 night in April, 2018
    Cozy Hotel”
    As promised - comfortable and convenient. Very helpful, friendly staff. Overall a very pleasant stay.
    Reviewed May 18, 2018
    6.0
    David from New Zealand
    Couple
    Deluxe Double Room River View
    Stayed 4 nights in April, 2018
    Above average”
    4 nights in the New Orleans Hotel during very cold weather. Hot water system packed up for 2 days so unable to take a shower during that period. Room was okay but bathroom was grotty. Mould in the shower cubicle and the extractor fan was filthy and looks like it has never been cleaned or serviced.
    Reviewed April 15, 2018
    8.4
    Excellent
    YUNG-CHIEN from Taiwan
    Couple
    Standard Double Room
    Stayed 1 night in December, 2016
    clean n nice”
    good place when queenstown don't have cheaper place good place to choose here.
    Reviewed December 18, 2016
    4.4
    Wojciech from Norway
    Couple
    Standard Double Room
    Stayed 1 night in July, 2016
    Time to decide bar or hotel?”
    We stayed there our last night in New Zealand. We have booked through Agoda and they could not find our booking, it was not set what room should we get and for what price. I needed to check it on my email to be sure. Staff was very helpful. But then when we asked to have breakfast prepared in the evening (in the early morning we were going to airport) of course we were told that it will come in one hour. After 2,5h I went and asked about it again, and there it was prepared. The room itself was in the lower floor with window going out on patio and staircase. Bathroom could be cleaner. The impression of it was not pleasant at all. Room itself was ok, not so new but overall average +. Hard to say anything more about location than it was very tricky with the parking outside. Sometimes you just need to be lucky with it at that street. Even the parking in the back street was almost full.
    Reviewed September 01, 2016
    2.0
    Hoi from Australia
    Solo traveler
    Standard Double Room
    Stayed 4 nights in July, 2016
    Strongly not recomeened”
    The hotel room is old and dirty. The hotel staff are not friendly and helpful, they did not try there best to help us when we ask for helps. Overall we did not satisfied and enjoyed our stay there. Strongly not recommended and would not come back again for sure!
    Reviewed August 18, 2016
    6.0
    Yun from Singapore
    Group
    Standard Double Room
    Stayed 1 night in August, 2016
    A little bit disappointing”
    Hotel is located in a beautiful town near Queenstown. The room was clean and nice but we had some issues with the bathroom. The drainage was somehow choked, the water didnt flow down fast enough and the bathroom door couldn't close. During the shower, I had to stop a few times because the water level was already almost up to my ankle. And during these stops, it was really cold. It was winter and the door couldn't close, the cold air keeps rushing in. I had a really hard time taking a shower. And my friends who were in the next room said their heater wasn't working as well and they were really cold the whole night. Considering the amount paid for the hotel rooms, I thought this was rather disappointing. It's quite a relief that we were only staying for a night. Besides that, everything else was alright.
    Reviewed August 17, 2016
    7.3
    Very good
    Greg from Australia
    Couple
    Stayed 2 nights in March, 2016
    Great Location”
    Location, Staff, Rear Deck
    Its not the Ritz Carlton, but has everything you need, and a Great Location, Beer is Cold, staff very nice, Lashings of hot water in the shower, and a comfy bed, pretty well all you could ask for after a day exploring Arrowtown and the surrounds.
    Reviewed March 22, 2016
    7.7
    Very good
    Leanne from Australia
    Couple
    Standard Double Room
    Stayed 2 nights in March, 2016
    Great Atmosphere”
    The food, Atmosphere and location
    The atmosphere of the hotel bar and lounge is great, the food and staff are great. Unfortunately the rooms we stayed in were pretty ordinary. Loved Arrowtown.
    Reviewed March 11, 2016
    9.0
    Exceptional
    Michelle from New Zealand
    Couple
    Standard Double Room
    Stayed 1 night in February, 2016
    Wonderful holiday weekend”
    Location , spa, awesome room wit lovely modern, roomy bathroom
    My partner and I had an amazing night away at the New Orleans hotel. We were very impressed wit the lovely clean room. It was very roomy n modern. The bathroom was large wit a great shower. The location was perfect n was nice parking up n not having to take the car anywhere. Very relaxing. The only thing missing was a jug. We asked a staff member for one. She did go looking for one but couldn't find one n the storage room and said she'd talk to the manager to get one. Unfortunately that never happened. Apart from that everything was perfect and we will b deffenitly be back:)
    Reviewed February 15, 2016
    10.0
    Exceptional
    Monica from Australia
    Couple
    Standard Double Room
    Stayed 3 nights in January, 2016
    Close to everything”
    We were told by our tour bus driver that it was an old hotel and he was not sure if it had accommodation at all or if it would be suitable. So we did try to get accommodation in Queenstown city but all was booked out so we went to Arrow town and took the booking to New Orleans Hotel and were presently surprised, It was a lovely room, wonderful meals, the staff were pleasant and helpful. We were so glad we took the booking. We hope to go back there again one day.
    Reviewed January 25, 2016
    6.3
    Good
    Glen from New Zealand
    Couple
    Deluxe Double Room River View
    Stayed 1 night in January, 2016
    Motivated Glen”
    Location , Food and Restaurant staff customer service
    I was disappointed in the cleanliness of the bathroom. Together with the fact that twice when I had a shower the water temperature was like warm. Also the rear entrance to the hotel accommodation wing had NO security features on to protect the guests from any uninvited people entering the accommodation area
    Reviewed January 06, 2016
    4.7
    Qinqin from Australia
    Couple
    Deluxe Double Room River View
    Stayed 1 night in December, 2015
    Old facility/tiny/no hair dryer/no ac ”
    Location/location/location
    Killed 20 insects whole night
    Reviewed January 01, 2016
    8.0
    Excellent
    Keith from United Kingdom
    Group
    Standard Double Room
    Stayed 1 night in December, 2015
    New orleans hotel”
    Location,staff,breakfast
    Reviewed December 22, 2015
    6.0
    Tam from Hong Kong
    Couple
    Standard Double Room
    Stayed 1 night in November, 2015
    Budget motel”
    price, location & environment
    Reviewed December 08, 2015
    9.0
    Exceptional
    amanda from United Kingdom
    Couple
    Stayed 1 night in July, 2015
    Very gd ”
    Food, atomasphere & beer
    Reviewed July 27, 2015
    5.3
    Stephen from United Kingdom
    Couple
    Standard Double Room
    Stayed 1 night in May, 2015
    Needs an upgrade”
    Location, food,
    We stayed as we attended a party in the bar downstairs from the hotel. The room was cold and the heatpump ineffective. The room was clean but dowdy and in need of a spruce up. The shower was clean but the wallboards of the shower were all rotten down at the bottom. We had a good sleep mainly due to having a few beers! the bed was comfortable but the duvet too small for the bed although extra blankets were available.
    Reviewed May 25, 2015
    4.3
    Jonathan from United States
    Couple
    Standard Double Room
    Stayed 1 night in April, 2015
    Staff all bartenders.No interest in hotel guests.”
    cheaper than other hotels in town.
    Reception is the bar. When a bartender finishes making a whiskey sour for someone, she'll help you get checked in and show you to your room. The room is very basic. Heating is provided by a radiant heat lamp, the kind designed for outdoor restaurant dining rather than indoor heating. The washroom was in pretty bad shape. There were clear signs of water damage, and there was a steady leak dripping from the ceiling right onto the toilet. I asked the receptionist (a random bartender) if anything could be done about the leak when I left the hotel at four. She assured me that "someone will look at it". When I got back at 6:00, the leak had only gotten stronger. I found the same receptionist (bar tender) to ask about the problem again. She pointed back to the office and said someone there will help. The nice lady in the office didn't even speak English. I did get her to give me some extra towels though. Summary: Rooms bad. Service even worse.
    Reviewed April 16, 2015
    6.3
    Good
    Anna from Indonesia
    Couple
    Deluxe Double Room River View
    Stayed 1 night in March, 2015
    Pleasant n nice place to stay”
    Location, view, bathroom
    Our stay at New Orleans Hotel was nice and lovely. With good environment and it was near to every must visited place around Arrowtown. My suggestion to increase customer satisfaction is may be you need to change the bed. The bed was too soft (may be not at the beginning, since so many people slept there, then it comes to the time when you need to renew it). The bathroom and other condition was really nice. Better bed will make your hotel much better
    Reviewed March 11, 2015
    1234
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