Norwood House
Norwood House
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Peninsula Balcony Spa Suite - Bed Norwood House
Peninsula Balcony Spa Suite - Bed
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Ballroom Norwood House
Ballroom
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Exterior view Norwood House
Exterior view
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Garden Norwood House
Garden
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See map Norwood House
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Very good
Location
7.6
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Norwood House

Very good location
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Very good
From 92 reviewsSee what guests said
7.5
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Garden

  • Smoking area

Room choices
7.5
Very good
Room comfort & quality
Peninsula Balcony Spa Suite
Peninsula Balcony Spa Suite
...
  • 9 m²/97 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Norwood Family Room with Kitchenette
Norwood Family Room with Kitchenette
...
  • 9 m²/97 ft²
  • Non-smoking
  • 1 double bed and 1 king bed
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Luxury King Suite with Spa Bath and Balcony
Luxury King Suite with Spa Bath and Balcony
...
  • 35 m²/377 ft²
  • Shower
  • 1 super king bed and 1 sofa...
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King Room
King Room
...
  • 18 m²/194 ft²
  • Non-smoking
  • 1 king bed
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Suite Spa
Suite Spa
...
  • 12 m²/129 ft²
  • Non-smoking
  • 1 queen bed and 1 sofa bed
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Family Room Economy
Family Room Economy
...
  • 23 m²/248 ft²
  • Non-smoking
  • 1 single bed and 1 king bed
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Luxury Queen Suite with Spa Bath
Luxury Queen Suite with Spa Bath
...
  • 37 m²/398 ft²
  • Shower
  • 1 king bed
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Family Room Economy Large
Family Room Economy Large
...
  • 23 m²/248 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
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Family Room Economy with Kitchenette
Family Room Economy with Kitchenette
...
  • 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed and 1 sofa bed
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King Room Double Spa
King Room Double Spa
...
  • 20 m²/215 ft²
  • Non-smoking
  • 1 king bed
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More about Norwood House

More about Norwood House

An overview

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Real reviews from real guests

Agoda Reviews (92)Booking.com Reviews (361)
7.5
Very good
Read reviews from:
Cleanliness7.7
Facilities7.1
Location7.6
Room comfort and quality7.5
Service8.3
Value for money7.5
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Showing 74 verified guest comments
1234
5.6
Kenneth from Singapore
Couple
Norwood Family Room with Kitchenette
Stayed 1 night in June, 2018
Bed bugs”
It is lucky we only stayed for a night as me and my wife was bitten by bed bugs.
Reviewed June 24, 2018
Your review was received at midnight, nearly 2 weeks after your family stayed here.Whatever bite your wife received - was from something picked up elsewhere. We have a total linen-change daily. Such an occurrence is not possible, and has not been experienced by anyone in that family room - either before, or after your stay.
Responded June 25, 2018
Norwood House
3.6
Amandeep from Australia
Couple
King Room Double Spa
Stayed 1 night in June, 2018
Acceptable”
I booked for spa room and they did charge me for the spa room the day my check in they told me when i was at the property that they accidentally booked me in the other room and not the spa room and only offer me to pay back 30$ thats all and i had to stay in just a normal tight room and when i booked spa king suite for my husbands birthday not that it ruined his birthday we were so disappointed. Would never stay in that hotel ever again.
Reviewed June 11, 2018
10.0
Exceptional
Jodie from Australia
Family with teens
Family Room Economy Large
Stayed 1 night in January, 2018
The hotel was closer to the beach and shops than we had expected which was good. ”
The room was spacious and the staff were very friendly.
Reviewed January 28, 2018
Thanks for your lovely review - it has been shared with all of the staff. We are really glad you enjoyed your stay, and we look forward to your next visit. Kind Regards, Chris
Responded January 31, 2018
Norwood House
9.6
Exceptional
Charitha from Australia
Solo traveler
Budget Small Room
Stayed 2 nights in December, 2017
Value for money ”
The place was good and the bus- stop was just next to the place and it was convenient for a traveler like me who uses public transportation. It was clean, enough space too. The staff was very friendly, knowledgeable about the area and I enjoyed the stay there.
Reviewed December 25, 2017
Thanks for your lovely comments. We look forward to seeing you again sometime soon! Kind Regards, Chris
Responded December 27, 2017
Norwood House
4.4
Mathew from Australia
Couple
King Room
Stayed 1 night in December, 2017
Advertised better than actual experience”
Pictures of the rooms look amazing and the venue seems reasonably priced based on the information on the web. However,the room we were in smelled of cigarette smoke as we arrived, carpets were stained and furniture was crammed into the room making it cluttered. There was insufficient space in the bathroom to stand in front of the mirror and the design of the shower was such that water went straight onto the bathroom floor, where there was no drainage. Overall I was fairly dissatisfied with the experience and would not recommend this accommodation to others.
Reviewed December 11, 2017
Thanks for your feedback. Regards, Chris
Responded December 27, 2017
Norwood House
4.8
Karina from Australia
Couple
King Room Double Spa
Stayed 1 night in July, 2017
Average.”
Things were dusty and dirty. The spa needed cleaning and the tv didnt work
Reviewed July 24, 2017
Hi there - thanks for taking the time to write. As we discussed when you were checking out - you should have called us to assist with your problem - the TV required a simple push of a button, which the previous guest must have turned off. We are here to make your stay as comfortable as possible. As also discussed, we have invited your partner & self to join us again later in the year. Look forward to seeing you then! Regards, Chris
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Norwood House
2.0
Jasraj from Australia
Couple
King Room
Stayed 1 night in April, 2017
Total Disaster . ”
Rooms are too small . Was watching a movie and a SPIDER scroll through my head . Felt claustrophobic. Checked out in 3 hours.
Reviewed April 21, 2017
Sorry we did not meet up with your expectations on this occasion. Please note, however, that you booked a budget room - and although that it was evidently a special occasion for you - we couldn't move you to a larger room that evening, as the Motel was full. We wish you well with your future travels elsewhere. Regards, Chris
Responded May 29, 2017
Norwood House
8.0
Excellent
Siao from Malaysia
Group
Peninsula Balcony Spa Suite
Stayed 1 night in April, 2017
Very good”
I think it's a bit too intimate for friends. We stay in a room for 3 with no door to the toilet and bathroom
Reviewed April 17, 2017
Hi, thanks for writing about your experience with us. When you visit us again, we will definitely put you in another room/suite that has a more private set up - if you are again travelling with friends you don't know so well. Kind Regards, Chris
Responded May 29, 2017
Norwood House
8.4
Excellent
Tiffany from Australia
Family with young children
Family Room Economy Large
Stayed 2 nights in April, 2017
Clean and comfortable ”
Room was clean, comfortable and quiet. Easy to find the place, linen was clean and modern, comfortable bedding.. Good price for the room (comparing to other places)
Reviewed April 10, 2017
Thanks for your lovely comments - we have passed them on to the staff. We look forward to seeing you again! Regards, Chris
Responded April 15, 2017
Norwood House
8.0
Excellent
herris from Indonesia
Couple
King Room Double Spa
Stayed 1 night in March, 2017
wonderfull”
the staff are very kind and helpfull... thank you for everything
Reviewed April 10, 2017
Thanks for your lovely comments. Our staff were very appreciative. Regards, Chris
Responded April 15, 2017
Norwood House
8.4
Excellent
subin from South Korea
Couple
Budget Small Room
Stayed 1 night in March, 2017
Great to stay”
I really love to stay here and rest. Clean room and bathroom. Hope to stay here next trip as well.
Reviewed March 09, 2017
Thanks for you lovely comments - the staff really appreciated them. We look forward to seeing you again soon! Regards, Chris
Responded April 15, 2017
Norwood House
7.2
Very good
LIU from Taiwan
Family with young children
Family Room Economy Large
Stayed 1 night in January, 2017
A decent place. ”
Drive 25mims to safety beach, kids had fun there.
Reviewed January 06, 2017
Glad you and the children had a nice stay. We look forward to seeing you all again! Regards, Chris
Responded April 15, 2017
Norwood House
9.6
Exceptional
GAYAN from Australia
Family with young children
Peninsula Balcony Spa Suite
Stayed 2 nights in December, 2016
Loved it ”
We were lucky to get the Spa room & it was great. Kids loved it & didn't want to leave. It would have been even better if the pool was clean and usable. Kids were a bit disappointed on that front. Location was good and the room was spacious and clean. We would love to come back again.
Reviewed January 02, 2017
Thanks for writing and we hope to see you and your Family again sometime. The pool side of things - it is serviced weekly by a local company & the water is clean - the leaves however, fall in from the surrounding trees. We normally remove these daily, but might have been too busy during your stay, sorry. Glad you had a great time though. Kind Regards, Chris
Responded May 29, 2017
Norwood House
8.8
Excellent
Ly from Australia
Couple
King Room
Stayed 1 night in July, 2016
Good place to explore Mornington”
Good place to explore Mornington
Reviewed August 08, 2016
Thanks for sharing your views. We look forward to your next stay. Regards, Chris
Responded May 29, 2017
Norwood House
6.8
Good
Ronnie from Australia
Couple
Budget Small Room
Stayed 2 nights in July, 2016
Pleasant but small rooms”
About 4 km to the Mornington shopping centre so a bit of a walk.
Reviewed July 04, 2016
Thanks for writing, and we are glad you enjoyed your stay. It IS a fair walk to the main shopping centre, but with a bit of notice, we are happy to drive you there, if you stay with us again. Kind Regards, Chris
Responded May 29, 2017
Norwood House
10.0
Exceptional
tze from Malaysia
Group
Family Room Economy
Stayed 1 night in April, 2016
Good Value ,Staff Friendly,Nice location”
Good Value ,Staff Friendly,Nice location
Reviewed May 01, 2016
Thanks for your lovely comments, now shared with our staff. We look forward to seeing you again sometime in the future. Kind Regards, Chris
Responded May 29, 2017
Norwood House
8.0
Excellent
Rakesh from Australia
Family with young children
Family Room Economy Large
Stayed 1 night in April, 2016
Brilliant Room”
It was a tidy room with good facilities.
Reviewed April 26, 2016
Thanks for your nice comments - they are very much appreciated. Kind Regards, Chris
Responded May 29, 2017
Norwood House
8.4
Excellent
ELISA from Australia
Couple
King Room
Stayed 3 nights in March, 2016
Little gem ”
Nice room no 6 ,fully revamped ,large tv,good air con,king bed ,lovely hot showers .nice pool area ,needs a slight clean up daily of leaves etc.very relaxing place.They cater for weddings here too.
Reviewed March 30, 2016
Thanks for your nice comments - we are glad your stay was an enjoyable one. We will definitely sharpen up our daily task of cleaning out the leaves from the pool! Kind Regards, Chris
Responded May 29, 2017
Norwood House
8.4
Excellent
Chen from Australia
Family with young children
Family Room Economy Large
Stayed 1 night in March, 2016
Good Loction”
Good location close to everything. Room is bit small but it's quite clean. Showers and toilet looks newly renovated. Not bad, thinking come back.
Reviewed March 28, 2016
Thanks for your lovely comments - we look forward to your next stay with us. Kind Regards, Chris
Responded May 29, 2017
Norwood House
2.7
Elizaabeth from Australia
Couple
King Room
Stayed 1 night in March, 2016
Absolutely zero service!!!”
We arrived late advised we were, left us waiting for at least 15 minutes without advising where our room was we where just about to leave when someone bothered to help us. Rate this hotel as 1 star
Reviewed March 21, 2016
Thanks for sharing your experience with us, although it appears that we were not up to your expectations on this occasion. It was a very busy evening with a dinner happening at the time of your arrival.We do try and make our guests welcome at all times, and we are sorry that we couldn't attend to you immediately, when you arrived. Regards, Chris
Responded May 29, 2017
Norwood House
1234
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