Free Wi-Fi in all rooms!
|Value for money||7.9|
|Distance to city center||15. Km|
|Nearest airport||Ngurah Rai International Airport (DPS)|
|Distance to airport||6.5 km|
Smiling staff and Balinese architecture interspersed with modern designs greets guests at the Novotel Bali Benoa Hotel. Located on the edge of Nusa Dua, overlooking the Tanjung Benoa Beach, the hotel is a perfect destination for those wishing to explore Bali, or you can just as much stay in and enjoy the facilities at the resort. Guestrooms feature coconut wood interiors and are equipped with standard amenities. Each room is either connected to a private balcony or a yard located by the beach or the pool. With the Kids Club and Family Suites, this resort caters to the young as well as those seeking a romantic getaway with the Beach Cabana and Private Pool Villa on offer.Deluxe King Garden Wing, Deluxe 2 Single Garden Wing, Deluxe King Pool View and Deluxe Twin Pool View are located in garden wing, separated from the beach wing by a road. From relaxing activities like yoga and fruit carving to the more adventurous river rafting, its all here at Novotel Bali Benoa Hotel.
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-15 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 16 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds are dependent on the room you choose. Please ask the property for more details.
Novotel Bali Benoa Hotel
Show reviews that mention
The resort was great front pool especially good and clean back pools nice but could do with a clean.. Rooms were clean my only complaint was a bit noisy in hallway early.. The food wasnt great either you expect high prices but also great food in 5 star.. The best thing about resort though was the friendly stafc who diffused a big argument between my wife and I after she thought it was a good idea to throw a milkshake in my face the day before.. So obviously we were ready to come home.. A special thanks to Maya i think was her name who took took care of situation.. I would return to this resort but would stay in different room..
Dear STEPHEN, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Full rating on your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Sarah Novita Personal Assistant to GM
having good and relaxing stay”
Good service by the front office staff. Pleasent stay. Location and the facilities very nice. Only there was one day during breakfast the staff was very not efficient. They don't do the setup properly. The staff just chit chatting.
Dear Hanim, Thank you for sharing your review. We are delighted to know that our overall facilities and service has made a lasting impression on you. Your feedback regarding our team not efficient is well noted and will be shared with related departments for consideration and improvement. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Sarah Personal Assistant to GM
BEST HOTEL RESORT EVER!!!”
Novotel Bali Benoa was superb. Facilities were complete and clean. Staff were courteous. It has access to the beach, and near water sports area. And it was affordable af!! It was far from the city/ubud/mainstream beaches tho so either you have a scooter with you or tour package to get you to places. ALL IN ALL: I WILL GO BACK HERE!!
Dear Dianne, Thank you for sharing this kind review and we are proud to know that our colleagues, and overall facilities have provided you with a level of excellent service that clearly made a positive impression on you. We always strive to deliver a memorable experience to our guests. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Sarah Novita Personal Assistant to GM
We had a lovely time at Novotel - it is very family orientated, even though we were on our honeymoon we enjoyed this. We found that although they had great programs and things running, most of the time the program was not followed and the events were not happening. We also found their prices in general to be quite high compared to the rest of Bali. But a beautiful, clean and well kept place!
Dear Renate, Thank you for sharing your review. Even though we are glad to know that you had an overall enjoyable stay, We do regret that there are some aspects that did not meet your expectation. Additionally, your feedback regarding our program is well noted and will be shared with related departments for improvement. We apologize once again for the inconvenience and I sincerely hope that we would have a chance to welcoming you back with a better experience. With Best Regards, Sarah Novita Personal Assistant to GM
Very disappointing Hotel”
Was expecting much more from Novotel. Paid such high price for a small room, that is across the road (not by the beach), and the beach area is so disappointing: small and dirty Rooms are old, a lot of parts dropping out. Staff got us waiting for around 45mins before checking in, and still scold us to wait "just 5 mins more" when we were getting impatient. Location is very bad as well. Overall, a very lousy choice and with the price, you can get many other hotels on the same stretch
Dear Ming, Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sarah, Personal Assistant to General Manager
Nice place just needs a few twicks”
They needed to have more canopies for the sun loungers around the swimming pool. Not enough vegetarian options especially as I noticed there were a lot of people from India staying here. The staff at the lounge bar behind the reception were not very attentive. Every evening we would go and sit there and after 5 to 10 minutes I would have to get up and go to the bar to ask for someone to take a drinks order. Staff were on the whole very friendly and attentive.
Dear Paresh, Greetings from Novotel Bali Benoa. Thank you very much for taking the time to review services and facilities. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We take all feedback seriously and we apologize that your experience did not meet your expectation. All our efforts are concentrated in preventing future occurrences. Kind regards, Suci Tirta, Resident Manager
Spacious room and clean ”
The room and facility is good enough but breakfast (because i order room incl breakfast) a bit disappointed.. the quality of the food is so so.. but the staff in the restaurant are very friendly and nice..
Greetings Adriana, Thank you for your positive comments and your feedback during your stay with us. We are pleased to hear that our staff made your stay pleasant. We will share your comments to our team to keep improving ourselves for great service. Have a good day and take care! Sincerely, Suci Tirta, Resident Manager
Staff Very Good”
Very good staff, value for money when compared to other hotels, not as competitive as it used to be. Quite expensive to have breakfast included, 80 % price increase in food from last trip here 18 months ago, which is extraordinary.
Dear Peter, Warmest greetings from Novotel Bali Benoa, We appreciate your positive feedback about our hotel and giving us a prefect rating. We do take pride in catering to our guests' needs the best way we can. Hope to see you again! Kind regards, Suci Tirta, Resident Manager
What I like: 1. The quiet private beach front. 2. The many activities prepared by the hotel management. 3. The gym facility 4. The different pools 5. No need to go out of the hotel to relax and enjoy 6. The friendly staff. Kudos to the 24 hour security personnel who assists in crossing between facilities. 7. Happy hour for drinks. What needs improvement: 1. Some parts have a strange smell (is it a cleaning product like zonrox bleach?). Not annoying but noticeable. 2. Some of the items served during breakfast needs improvement in preparation. Example: The waffles are tough. 3. When other residents are noisy, their voices can be heard from the corridor during evenings.
Dear Ma, Greetings from Novotel Bali Benoa. First of all, thank you very much for your valuable comment. We are pleased to hear that you enjoyed the gym facilities, the white sandy beach, the pool and were impressed with our staff performance. We have also noted your detailed feedback highlighting certain concerns that we have personally addressed with the relevant department heads and team to ensure similar shortfalls are not repeated. We are looking very much forward to welcoming you back in the not too distant future. With my best regards, Sarah, Personal Assistant to GM
Near perfect choice away from the noise ”
The Novotel in Benoa is a near perfect choice far away from the hustle and bustle of the more touristy areas like Kuta. Its access to the beach is a plus. The price is reasonable (but don’t tell Novotel)! My only comments are given that Bali can be a rainy place I hope the Hotel will provide a covered walkway where patrons can walk unless they provide all rooms with umbrellas!
Dear Jose, Greetings from Novotel Bali Benoa We are overjoyed to read your excellent review of your recent stay at Novotel Bali Benoa. It was a great pleasure to read that great service our team gave was able to leave a long-term memory of you. Your positive comments of the resort area as well as the access to the beach and also the price are very much appreciated. We will definitely share it to our team as it will encourage them to serve better in the future. We thank you once more for posting the review and we can’t wait to welcome you back for another memorable stay with us! Best regards, Suci Tirta, Resident Manager
The room is more than spacious for two person travelling, with nice beds. The breakfast is excellent, as it provides full intercontinental selection. Has a beachfront, but is not swim-able as the water are not clean. Benoa is good if you are looking for a quieter place. But, you can easily rent a scooter with the resort to travel around.
Wow what a little gem Novotel is, its peaceful, comfortable and meets every expectation. Rooms are comfortable, breakfast is fantastic and above all the service is magnificent. The staff really went out of their way to cater to all our needs, even helped us book our domestic flights to Lombok. Will definitely come stay here again.
Wondorful place to stay... ”
Stayed 2 nights in Garden wing... 5th Mar and 6th Mar 2015. Booked for AUD100 per night which is not too expensive for this type of luxurious hotel. Rooms are smelly and outside area is mosquito playground. Apart from that it is very comfortable and suitable for family with young kids. Close to Airport.. 30 mins during off-peak time. Right on the beach. Various activities for kids.. At night, special show takes place in open stage area.
We went to Novotel Bali Benoa with a big group to celebrate my 40th birthday. Everyone was blown away by how beautiful it was. It is in a quiet area and that suited us. There are three pools, one right next to the beach. The food was great and so were the cocktails. I can't say anything bad about this hotel, we all loved it and I would go back in a heartbeat!
Its a nice experience for us to stay at novotel bali. But the bad thing about this hotel was, the lady who serve us at the check in counter wasn't friendly and she seems angry to serve us. Anyhow, the rest of the staff is friendly and the food over there was nice.
Nice view hotel with friendly staff”
Nice view and very near to beach attraction , friendly staff and nice sorrounding . The swimming pool is great many variety of the pool and the breakfast is also nice. I will recommended my friends to stay in this hotel.
Lovely hotel on the beach”
The hotel is in a good location lots of places to eat at The rooms are clean ,we stayed in a tropical terrace room which was large and roomy Fantastic bathroom these rooms have garden views and are located on the beach side of the hotel Breakfast was great so much to choose from one of the better breakfast we have come across The staff are friendly and helpful We went off peck time and there was a lot of family with children ,so this hotel seems to be quite a family friendly hotel The one thing this hotel does need to attend to is the linen :-( being a 4 star hotel and a big named chain hotel The bathroom towels and bed linen need attention
Loved the hotel!”
It was a pleasant surprise for me and hubby as it was a beautiful hotel and we did not expect much for the price we paid. We were very happy with the hotel and the friendly staff who were every ready to help us if needed. The hotel also has 2 gorgeous pools and awesome beach. Loved the hotel and will stay again if we visit Nusa Dua.
very nice but getting old”
Very nice hotel. Rooms are looking to need redoing but overall a very nice place ro stay. There are activities every day and the swimming pools are nice. Even has a bar on the poolside. Hotel is right on the beach although you have ro cross the road if you are put up on one of the garden wings. Nice attentive staff and food, especially breakfast was very good.