Novotel Bali Benoa Hotel
Deluxe 2 Single Garden Wing - Bed Novotel Bali Benoa Hotel
Kid’s club Novotel Bali Benoa Hotel
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8.0
Excellent
/10
(678 reviews)See what guests said
See map
7.8
Very good
Location rating score
Very good location
Parking
FREE
  • Benoa Beach500 m
  • Tanjung Benoa Watersports1.35 km
  • Bali Marina2.43 km
  • Benoa Harbor2.74 km
  • Nusa Dua Beach3.07 km
  • Sama-Sama E Style Café & Bar3.14 km
  • Museum Pasifika3.36 km
  • Bali Convention Center3.59 km
  • Serangan Island3.65 km
  • Nusa Dua Golf3.83 km
  • Free Wi-Fi

    Novotel Bali Benoa Hotel

    Jalan Pratama, Tanjung Benoa, Nusa Dua, Bali, Indonesia, 80363 - See map
    Excellent service
    8.4 rating for service
    Excellent facilities on premise
    8.3 facilities on premise
    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    Property ranking|Compared to 22,787 Bali properties
    See all rankings
    Room comfort score
    8.1/10
    Room size
    65 sqm.
    Location score
    7.8/10
    Service score
    8.4/10
    Better than
    97
    %
    of Bali properties
    Bigger than
    97
    %
    of Bali properties
    Better than
    96
    %
    of Bali properties
    Better than
    96
    %
    of Bali properties
    Value for money7.9
    Distance to city center15. Km
    Location rating7.8
    Nearest airportNgurah Rai International Airport (DPS)
    Distance to airport6.5 km

    Rooms available at Novotel Bali Benoa Hotel

    8.1
    Excellent
    Room comfort & quality
    Private Pool Villa 1-Bedroom
    Private Pool Villa 1-Bedroom
    ...
    • Room size: 210 m²/2260 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Bungalow - 1-Bedroom
    Bungalow - 1-Bedroom
    ...
    • Room size: 49 m²/527 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Tropical Terrace 2 Single Beds Beach Wing
    Tropical Terrace 2 Single Beds Beach Wing
    ...
    • Room size: 44 m²/474 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 54 m²/581 ft²
    • Balcony/terrace
    • 1 king bed and 1 bunk bed
    Enter dates to see prices
    Deluxe King Garden Wing
    Deluxe King Garden Wing
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Pool View
    Deluxe Twin Pool View
    ...
    • Room size: 42 m²/452 ft²
    • Pool view
    • 2 single beds
    Enter dates to see prices
    Deluxe 2 Single Garden Wing
    Deluxe 2 Single Garden Wing
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Deluxe King Pool View
    Deluxe King Pool View
    ...
    • Room size: 42 m²/452 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Tropical Wing
    Tropical Wing
    ...
    • Room size: 49 m²/527 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Beach cabana
    Beach cabana
    ...
    • Room size: 49 m²/527 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
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    More about Novotel Bali Benoa Hotel

    More about Novotel Bali Benoa Hotel

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Halal
    Vegetarian
    Vegan
    Full English/Irish
    Gluten-free

    Nearby restaurants

    Indonesian cuisine
    Indonesian cuisine
    Warong Miyabi
    5.3 km Indonesian, International
    Caviar Cafe
    5.7 km Indonesian, Seafood
    Asian cuisine
    Asian cuisine
    The Tree
    630 m Asian, Bar, European
    Nyoman's Warung
    1.4 km Asian, Indonesian, Seafood
    Chopstick Restuarant
    1.6 km Asian, Chinese
    International cuisine
    International cuisine
    Tommys Tavern
    7.0 km International
    Raja Sambal Seminyak Bali
    7.9 km International

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Novotel Bali Benoa Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (678)Booking.com Reviews (591)
    8.0
    /
    10
    Cleanliness8.1
    Facilities8.3
    Location7.8
    Room comfort and quality8.1
    Service8.4
    Value for money7.9
    Rating
    9+ Exceptional (141)
    8-9 Excellent (136)
    7-8 Very Good (160)
    6-7 Good (69)
    <6 Below Expectation (74)
    Time of the year
    Mar - May (96)
    Jun - Aug (140)
    Sep - Nov (158)
    Dec - Feb (186)
    All guests (678)
    All room types
    All languages

    Show reviews that mention 

    Showing 580 verified guest comments
    12345
    10.0
    Exceptional
    STEPHEN from Australia
    Couple
    Deluxe King Garden Wing
    Stayed 5 nights in April, 2019

    Exceptional”

    The resort was great front pool especially good and clean back pools nice but could do with a clean.. Rooms were clean my only complaint was a bit noisy in hallway early.. The food wasnt great either you expect high prices but also great food in 5 star.. The best thing about resort though was the friendly stafc who diffused a big argument between my wife and I after she thought it was a good idea to throw a milkshake in my face the day before.. So obviously we were ready to come home.. A special thanks to Maya i think was her name who took took care of situation.. I would return to this resort but would stay in different room..

    Reviewed April 06, 2019

    Dear STEPHEN, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Full rating on your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Sarah Novita Personal Assistant to GM

    Responded April 30, 2019
    Novotel Bali Benoa Hotel
    10.0
    Exceptional
    Hanim from Malaysia
    Family with young children
    Tropical Terrace 2 Single Beds Beach Wing
    Stayed 3 nights in December, 2018

    having good and relaxing stay”

    Good service by the front office staff. Pleasent stay. Location and the facilities very nice. Only there was one day during breakfast the staff was very not efficient. They don't do the setup properly. The staff just chit chatting.

    Reviewed January 07, 2019

    Dear Hanim, Thank you for sharing your review. We are delighted to know that our overall facilities and service has made a lasting impression on you. Your feedback regarding our team not efficient is well noted and will be shared with related departments for consideration and improvement. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Sarah Personal Assistant to GM

    Responded February 04, 2019
    Novotel Bali Benoa Hotel
    9.2
    Exceptional
    Dianne from Philippines
    Couple
    Deluxe King Garden Wing
    Stayed 5 nights in December, 2018

    BEST HOTEL RESORT EVER!!!”

    Novotel Bali Benoa was superb. Facilities were complete and clean. Staff were courteous. It has access to the beach, and near water sports area. And it was affordable af!! It was far from the city/ubud/mainstream beaches tho so either you have a scooter with you or tour package to get you to places. ALL IN ALL: I WILL GO BACK HERE!!

    Reviewed December 14, 2018

    Dear Dianne, Thank you for sharing this kind review and we are proud to know that our colleagues, and overall facilities have provided you with a level of excellent service that clearly made a positive impression on you. We always strive to deliver a memorable experience to our guests. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Sarah Novita Personal Assistant to GM

    Responded December 19, 2018
    Novotel Bali Benoa Hotel
    9.6
    Exceptional
    IMTIAZ
    Couple
    Beach cabana
    Stayed 4 nights in July, 2019

    Amazing ”

    Just wow

    Reviewed July 12, 2019
    8.8
    Excellent
    Renate from South Africa
    Couple
    Deluxe King Garden Wing
    Stayed 4 nights in April, 2019

    Excellent”

    We had a lovely time at Novotel - it is very family orientated, even though we were on our honeymoon we enjoyed this. We found that although they had great programs and things running, most of the time the program was not followed and the events were not happening. We also found their prices in general to be quite high compared to the rest of Bali. But a beautiful, clean and well kept place!

    Reviewed April 23, 2019

    Dear Renate, Thank you for sharing your review. Even though we are glad to know that you had an overall enjoyable stay, We do regret that there are some aspects that did not meet your expectation. Additionally, your feedback regarding our program is well noted and will be shared with related departments for improvement. We apologize once again for the inconvenience and I sincerely hope that we would have a chance to welcoming you back with a better experience. With Best Regards, Sarah Novita Personal Assistant to GM

    Responded April 30, 2019
    Novotel Bali Benoa Hotel
    4.4
    Ming from Singapore
    Couple
    Deluxe King Garden Wing
    Stayed 1 night in January, 2019

    Very disappointing Hotel”

    Was expecting much more from Novotel. Paid such high price for a small room, that is across the road (not by the beach), and the beach area is so disappointing: small and dirty Rooms are old, a lot of parts dropping out. Staff got us waiting for around 45mins before checking in, and still scold us to wait "just 5 mins more" when we were getting impatient. Location is very bad as well. Overall, a very lousy choice and with the price, you can get many other hotels on the same stretch

    Reviewed January 29, 2019

    Dear Ming, Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sarah, Personal Assistant to General Manager

    Responded February 01, 2019
    Novotel Bali Benoa Hotel
    8.0
    Excellent
    paresh from United Kingdom
    Couple
    Tropical Wing
    Stayed 8 nights in June, 2018

    Nice place just needs a few twicks”

    They needed to have more canopies for the sun loungers around the swimming pool. Not enough vegetarian options especially as I noticed there were a lot of people from India staying here. The staff at the lounge bar behind the reception were not very attentive. Every evening we would go and sit there and after 5 to 10 minutes I would have to get up and go to the bar to ask for someone to take a drinks order. Staff were on the whole very friendly and attentive.

    Reviewed June 10, 2018

    Dear Paresh, Greetings from Novotel Bali Benoa. Thank you very much for taking the time to review services and facilities. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We take all feedback seriously and we apologize that your experience did not meet your expectation. All our efforts are concentrated in preventing future occurrences. Kind regards, Suci Tirta, Resident Manager

    Responded June 12, 2018
    Novotel Bali Benoa Hotel
    9.2
    Exceptional
    Adriana from Indonesia
    Business traveler
    Deluxe 2 Single Garden Wing
    Stayed 3 nights in May, 2018

    Spacious room and clean ”

    The room and facility is good enough but breakfast (because i order room incl breakfast) a bit disappointed.. the quality of the food is so so.. but the staff in the restaurant are very friendly and nice..

    Reviewed June 05, 2018

    Greetings Adriana, Thank you for your positive comments and your feedback during your stay with us. We are pleased to hear that our staff made your stay pleasant. We will share your comments to our team to keep improving ourselves for great service. Have a good day and take care! Sincerely, Suci Tirta, Resident Manager

    Responded June 12, 2018
    Novotel Bali Benoa Hotel
    8.8
    Excellent
    Peter from Australia
    Solo traveler
    Deluxe King Garden Wing
    Stayed 4 nights in May, 2018

    Staff Very Good”

    Very good staff, value for money when compared to other hotels, not as competitive as it used to be. Quite expensive to have breakfast included, 80 % price increase in food from last trip here 18 months ago, which is extraordinary.

    Reviewed May 28, 2018

    Dear Peter, Warmest greetings from Novotel Bali Benoa, We appreciate your positive feedback about our hotel and giving us a prefect rating. We do take pride in catering to our guests' needs the best way we can. Hope to see you again! Kind regards, Suci Tirta, Resident Manager

    Responded June 18, 2018
    Novotel Bali Benoa Hotel
    10.0
    Exceptional
    Ma from Philippines
    Solo traveler
    Deluxe King Garden Wing
    Stayed 2 nights in February, 2018

    Exceptional”

    What I like: 1. The quiet private beach front. 2. The many activities prepared by the hotel management. 3. The gym facility 4. The different pools 5. No need to go out of the hotel to relax and enjoy 6. The friendly staff. Kudos to the 24 hour security personnel who assists in crossing between facilities. 7. Happy hour for drinks. What needs improvement: 1. Some parts have a strange smell (is it a cleaning product like zonrox bleach?). Not annoying but noticeable. 2. Some of the items served during breakfast needs improvement in preparation. Example: The waffles are tough. 3. When other residents are noisy, their voices can be heard from the corridor during evenings.

    Reviewed February 07, 2018

    Dear Ma, Greetings from Novotel Bali Benoa. First of all, thank you very much for your valuable comment. We are pleased to hear that you enjoyed the gym facilities, the white sandy beach, the pool and were impressed with our staff performance. We have also noted your detailed feedback highlighting certain concerns that we have personally addressed with the relevant department heads and team to ensure similar shortfalls are not repeated. We are looking very much forward to welcoming you back in the not too distant future. With my best regards, Sarah, Personal Assistant to GM

    Responded February 14, 2018
    Novotel Bali Benoa Hotel
    9.6
    Exceptional
    Jose from Philippines
    Business traveler
    Deluxe King Garden Wing
    Stayed 3 nights in December, 2017

    Near perfect choice away from the noise ”

    The Novotel in Benoa is a near perfect choice far away from the hustle and bustle of the more touristy areas like Kuta. Its access to the beach is a plus. The price is reasonable (but don’t tell Novotel)! My only comments are given that Bali can be a rainy place I hope the Hotel will provide a covered walkway where patrons can walk unless they provide all rooms with umbrellas!

    Reviewed December 25, 2017

    Dear Jose, Greetings from Novotel Bali Benoa We are overjoyed to read your excellent review of your recent stay at Novotel Bali Benoa. It was a great pleasure to read that great service our team gave was able to leave a long-term memory of you. Your positive comments of the resort area as well as the access to the beach and also the price are very much appreciated. We will definitely share it to our team as it will encourage them to serve better in the future. We thank you once more for posting the review and we can’t wait to welcome you back for another memorable stay with us! Best regards, Suci Tirta, Resident Manager

    Responded December 28, 2017
    Novotel Bali Benoa Hotel
    8.0
    Excellent
    Jayson from Singapore
    Group
    Deluxe King Pool View
    Stayed 1 night in November, 2016

    Nice resort”

    The room is more than spacious for two person travelling, with nice beds. The breakfast is excellent, as it provides full intercontinental selection. Has a beachfront, but is not swim-able as the water are not clean. Benoa is good if you are looking for a quieter place. But, you can easily rent a scooter with the resort to travel around.

    Reviewed November 09, 2016
    10.0
    Exceptional
    Reinhardt from South Africa
    Couple
    Deluxe 2 Single Garden Wing
    Stayed 3 nights in March, 2015

    Benoa Paradise”

    Pool, Breakfast, Location

    Wow what a little gem Novotel is, its peaceful, comfortable and meets every expectation. Rooms are comfortable, breakfast is fantastic and above all the service is magnificent. The staff really went out of their way to cater to all our needs, even helped us book our domestic flights to Lombok. Will definitely come stay here again.

    Reviewed March 19, 2015
    8.7
    Excellent
    Ashishkumar from India
    Family with young children
    Deluxe King Garden Wing
    Stayed 2 nights in March, 2015

    Wondorful place to stay... ”

    Location and facilities

    Stayed 2 nights in Garden wing... 5th Mar and 6th Mar 2015. Booked for AUD100 per night which is not too expensive for this type of luxurious hotel. Rooms are smelly and outside area is mosquito playground. Apart from that it is very comfortable and suitable for family with young kids. Close to Airport.. 30 mins during off-peak time. Right on the beach. Various activities for kids.. At night, special show takes place in open stage area.

    Reviewed March 09, 2015
    9.7
    Exceptional
    Jennifer from Australia
    Family with young children
    Deluxe King Garden Wing
    Stayed 7 nights in November, 2014

    Paradise”

    Location on the beach, beautiful rustic, but luxurious ambience,Friendly wonderful staff, pools

    We went to Novotel Bali Benoa with a big group to celebrate my 40th birthday. Everyone was blown away by how beautiful it was. It is in a quiet area and that suited us. There are three pools, one right next to the beach. The food was great and so were the cocktails. I can't say anything bad about this hotel, we all loved it and I would go back in a heartbeat!

    Reviewed November 13, 2014
    8.3
    Excellent
    Beethoven from Indonesia
    Couple
    Deluxe King Garden Wing
    Stayed 4 nights in November, 2013

    Nice”

    Breakfast, beach, pool

    Its a nice experience for us to stay at novotel bali. But the bad thing about this hotel was, the lady who serve us at the check in counter wasn't friendly and she seems angry to serve us. Anyhow, the rest of the staff is friendly and the food over there was nice.

    Reviewed November 22, 2013
    8.0
    Excellent
    Yesi from Indonesia
    Business traveler
    Deluxe 2 Single Garden Wing
    Stayed 4 nights in October, 2013

    Nice view hotel with friendly staff”

    Swimming pool,Breakfast,View

    Nice view and very near to beach attraction , friendly staff and nice sorrounding . The swimming pool is great many variety of the pool and the breakfast is also nice. I will recommended my friends to stay in this hotel.

    Reviewed November 04, 2013
    8.7
    Excellent
    fiona from Australia
    Group
    Deluxe King Garden Wing
    Stayed 3 nights in October, 2013

    Lovely hotel on the beach”

    Location , beautiful gardens , happy smiling staff

    The hotel is in a good location lots of places to eat at The rooms are clean ,we stayed in a tropical terrace room which was large and roomy Fantastic bathroom these rooms have garden views and are located on the beach side of the hotel Breakfast was great so much to choose from one of the better breakfast we have come across The staff are friendly and helpful We went off peck time and there was a lot of family with children ,so this hotel seems to be quite a family friendly hotel The one thing this hotel does need to attend to is the linen :-( being a 4 star hotel and a big named chain hotel The bathroom towels and bed linen need attention

    Reviewed November 01, 2013
    8.3
    Excellent
    Premila from Malaysia
    Couple
    Deluxe King Garden Wing
    Stayed 3 nights in September, 2013

    Loved the hotel!”

    Beautiful, Clean, Relaxing

    It was a pleasant surprise for me and hubby as it was a beautiful hotel and we did not expect much for the price we paid. We were very happy with the hotel and the friendly staff who were every ready to help us if needed. The hotel also has 2 gorgeous pools and awesome beach. Loved the hotel and will stay again if we visit Nusa Dua.

    Reviewed October 16, 2013
    8.0
    Excellent
    Christianto from Indonesia
    Family with young children
    Deluxe King Garden Wing
    Stayed 4 nights in August, 2013

    very nice but getting old”

    on the beach, kids activities, reakfast

    Very nice hotel. Rooms are looking to need redoing but overall a very nice place ro stay. There are activities every day and the swimming pools are nice. Even has a bar on the poolside. Hotel is right on the beach although you have ro cross the road if you are put up on one of the garden wings. Nice attentive staff and food, especially breakfast was very good.

    Reviewed August 09, 2013
    12345
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