Novotel Phuket Resort
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7.8
Very good
/10
(454 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location - 130 meters to the beach
Parking
FREE
  • Chabad House Phuket720 m
  • Pa Tong Mosque720 m
  • Mister Singh Fashion Gallery Tailor750 m
  • Orientala Spa820 m
  • Zorbing at Rollerball960 m
  • Sphinx Theatre1.06 km
  • Rock City & Saxophone1.07 km
  • All 4 Diving1.11 km
  • Immigration Office1.25 km
  • Banana Walk Shopping Mall1.33 km
  • Free Wi-Fi

    Novotel Phuket Resort

    282 Pharabamee Road, Kathu, Patong, Phuket, Thailand, 83150 - See map
    "A very relaxing resort and the staffs and reception are very friendly and helpful."
    Alex - April 17, 2018
    Exceptional reputation
    Recommended by 89% of guests
    Excellent cleanliness
    8.1 rating for cleanliness
    • Airport transfer

    • 130 meters to the beach

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 11,202 Phuket properties
    See all rankings
    Room comfort score
    7.9/10
    Location score
    7.9/10
    Cleanliness score
    8.1/10
    Room size
    37 sqm.
    Better than
    96
    %
    of Phuket properties
    Better than
    95
    %
    of Phuket properties
    Better than
    95
    %
    of Phuket properties
    Bigger than
    95
    %
    of Phuket properties
    Value for money7.6
    Distance to city center20 km
    Location rating7.9
    Nearest airportPhuket International Airport (HKT)
    Distance to airport22.3 km

    Rooms available at Novotel Phuket Resort

    7.9
    Very good
    Room comfort & quality
    Family room
    Family room
    ...
    • Room size: 48 m²/517 ft²
    • Courtyard view
    • 2 single beds and 1 bunk be...
    Enter dates to see prices
    Deluxe King Pool Access
    Deluxe King Pool Access
    ...
    • Room size: 38 m²/409 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 38 m²/409 ft²
    • Garden view
    • 1 double bed
    Enter dates to see prices
    Superior Twin Ocean View
    Superior Twin Ocean View
    ...
    • Room size: 38 m²/409 ft²
    • Ocean view
    • 2 single beds
    Enter dates to see prices
    Family Double Bed
    Family Double Bed
    ...
    • Room size: 48 m²/517 ft²
    • Courtyard view
    • 1 queen bed and 1 bunk bed
    Enter dates to see prices
    Deluxe Ocean View Twin Bed
    Deluxe Ocean View Twin Bed
    ...
    • Room size: 38 m²/409 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Superior Double Ocean View
    Superior Double Ocean View
    ...
    • Room size: 38 m²/409 ft²
    • Ocean view
    • 1 double bed
    Enter dates to see prices
    Deluxe Ocean View Double
    Deluxe Ocean View Double
    ...
    • Room size: 38 m²/409 ft²
    • Ocean view
    • 1 double bed
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 1 double bed and 1 king bed
    Enter dates to see prices
    Deluxe Twin Beds
    Deluxe Twin Beds
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 2 single beds
    Enter dates to see prices

    What people love about Novotel Phuket Resort

    • 8.0
      Very good
      Location

      "The location is good for first timers couple."

      MUI K.

      |

      June 8, 2017

    • 9.6
      Exceptional
      Location

      "Convenient to Patong town center and beach;"

      Wei Q.

      |

      December 31, 2018

    • 9.6
      Exceptional
      Cleanliness

      "Kids friendly and nice clean room."

      Wei Q.

      |

      December 31, 2018

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    More about Novotel Phuket Resort

    More about Novotel Phuket Resort

    8.8
    Excellent

    "Swimming pools lovely and the staff are great."

    Amanda

    |

    January 10, 2017

    An overview

    Show less

    What they offer

    7.6
    Very good

    "Family suits are very nice with the beach view"

    sreenivas

    |

    August 27, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Vegetarian

    Restaurants on site

    Coffee House
    Cuisine:International, Thai
    Menu:Buffet, A-la-carte
    Ruen Thong
    Cuisine:Thai
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Thai cuisine
    Thai cuisine
    Bai touy
    4.7 km Thai
    Sweet Home Restuarant
    9.9 km Thai
    Asian cuisine
    Asian cuisine
    seafood @ karon
    60 m Asian, Seafood, Thai
    Kaab Gluay
    1.3 km Asian, Thai
    Kazu Patong Phuket
    1.4 km Asian, Japanese, Sushi

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Novotel Phuket Resort from real guests

    Overall rating
    8.0
    Excellent
    From 3698 reviews
    Provided by verified guests of
    Agoda Reviews (454)Booking.com Reviews (1085)
    Rating via Agoda7.8
    /
    10
    Cleanliness8.1
    Facilities8.0
    Location7.9
    Room comfort and quality7.9
    Service8.0
    Value for money7.6
    High score for Phuket
    Rating
    9+ Exceptional (85)
    8-9 Excellent (73)
    7-8 Very Good (90)
    6-7 Good (37)
    <6 Below Expectation (72)
    Time of the year
    Mar - May (99)
    Jun - Aug (84)
    Sep - Nov (94)
    Dec - Feb (80)
    All guests (454)
    All room types
    All languages

    Show reviews that mention 

    Showing 357 verified guest comments
    12345
    8.0
    Excellent
    Avis from Singapore
    Family with teens
    Deluxe Ocean View Twin Bed
    Stayed 2 nights in June, 2019

    Family Trip Jun 2019”

    The sea view room is having very nice view, room is clean and staff is friendly. Breakfast option is limited,it will be better if there is more choices. Hotel provide free shuttle to Patong shopping centre.

    Reviewed July 01, 2019
    8.0
    Excellent
    Janette from Philippines
    Family with teens
    Family room
    Stayed 3 nights in April, 2019

    Staff are great!”

    What I love most of Novotel Phuket Resort is the friendliness and top notch customer service of their staff. From the concierge to the smiling front desk and even to their housekeeping. I give them a 10. The Filipinos working there were exceptional as well. You will truly feel at home with them. The location is quite a walk from the Patong Center especially for seniors but you would enjoy walking along the beach. It is also just across the beach which is a big plus factor. We had a good time swimming at the beach. Oh and the hotel provides you with a nice fashionable bag with towels to bring to the beach

    Reviewed April 15, 2019
    9.6
    Exceptional
    Lee from Malaysia
    Group
    Superior Twin Ocean View
    Stayed 2 nights in June, 2017

    Nice hotel with nice view”

    This is a nice hotel with good view but the problem is whenever need to go back to the room from lobby we will need the climb up the hill. So if go with small children or older people it is extremely a problem. Maybe they should provide shuttle up to the room.

    Reviewed June 28, 2017
    8.3
    Excellent
    Boopathy from India
    Solo traveler
    Superior Twin Room
    Stayed 2 nights in April, 2013

    Great location, Beautiful Hotel”

    Nice Swimming pool, good Breakfast, Close to beach

    This hotel is not an inexpensive option but you certainly get what you pay for! Accommodation is clean and comfortable with good services available for fitness/business/family as required. Staff are friendly and helpful and the tourist desk was always available for assistance as necessary. Reception was efficient and professional and room service was prompt.

    Reviewed April 11, 2013
    8.0
    Excellent
    wong from Hong Kong
    Family with young children
    Superior Twin Room
    Stayed 3 nights in April, 2013

    Really appreciated their excellent services”

    Excellent service, good views, nice pool

    I intended to book another Novotel vintage park resort but mixed up with this one. Really appreciated their professional service to change for us. In fact, the hotel itself is very good, room is big with big balcony facing paying beach. Staff are friendly and professional.

    Reviewed April 07, 2013
    8.0
    Excellent
    Eddie from Australia
    Solo traveler
    Stayed 4 nights in October, 2009

    pleasant hotel for familys”

    very clean and quiet.3 restaurants.3 pools 2 tennis courts and ping pong table.
    very steep hill or alot of stairs to rooms.extra guest stay overnight expensive.

    good hotel for families, with 3 restaurants 3 swimming pools,friendly staff,a table tennis table and 2 tennis courts.beach 100mtrs away and in quiet part of patong.rooms in the 100s to 200s are at front of hotel, ie less of a walk.hotel does have a free tuk tuk at entrance to drive up hill but was never there when i came back so walked up stairs.traffic also drives on right lanes instead of left so beware at all times even traffic going wrong way down one way streets.

    Reviewed November 15, 2009
    9.2
    Exceptional
    Tak from Hong Kong
    Couple
    Deluxe King Pool Access
    Stayed 2 nights in October, 2018

    Excellent service, Nice room, Great hotel”

    I would like to say BIG THANK YOU to Ms Preet (Guest Relation Manager) and her team. With the excellent service by Ms Preet, I and my wife enjoy a memorable wedding anniversary holiday at Novotel Phuket Resort

    Reviewed November 30, 2018
    9.6
    Exceptional
    Sebrina from Australia
    Couple
    Superior Double Ocean View
    Stayed 10 nights in September, 2018

    It was our first time to Thailand Phuket, we loved it totally loved the room, staff absolutely great”

    The tour ladies were unbelievable , massages were devine my favourite lady Tick best massages i have ever had and trust me i have had massages in Nha trang, Bali, Penang, Fiji Sri lanka this lady was the best, front desk ladies were fantastic, and our security guy Sai he was such a wonderful person, so recommend this hotel so great, pools were absolutely great, water was warm and so inviting to hop in, the front desk manager was absolutely great, he was so helpful, will defineatly go back here, best room, 4 th floor sea view with bath and shower what a dream. We will be back

    Reviewed September 28, 2018
    8.0
    Excellent
    nathan from Australia
    Family with teens
    Superior King Room
    Stayed 6 nights in April, 2019

    older hotel in an ok position, not in heart of patong”

    beach aND UNCROWDED BAR ACROSS THE ROAD FROM HOTEL. JOES DOWNSTAIRS AND BAAN PA RIM RESTAURANTS JUST UP HILL. 3 POOLS

    Reviewed May 02, 2019
    9.6
    Exceptional
    Wei from Australia
    Family with teens
    Superior Twin Ocean View
    Stayed 1 night in December, 2018

    Definitely worth the money for rooms with sea view.”

    Convenient to Patong town center and beach; kids friendly and nice clean room.

    Reviewed December 31, 2018
    9.2
    Exceptional
    Alex from Malaysia
    Family with young children
    Deluxe King Pool Access
    Stayed 2 nights in March, 2018

    Exceptional”

    The resort is located on top of the hill and require some walking. A very relaxing resort and the staffs and reception are very friendly and helpful. My son left his favourite blanket at the resort and Mr. Rerngsak Santong, the Manager and Ms Fon, his team mate took the trouble and courier back to me. Thank you so much and we will definitely be back next year.

    Reviewed April 17, 2018
    6.0
    Andre from Indonesia
    Family with young children
    Superior King Room
    Stayed 1 night in July, 2017

    The room was great but the services were dissapointing, the check in process was too long ”

    The luggages were too long to deliver to the room and at check out time no one helped us with the luggages. The worst part was the buffet breakfast, tables are dirty and not prepared, we were ignored by the waiters.

    Reviewed July 11, 2017
    8.0
    Excellent
    MUI from Singapore
    Couple
    Superior Double Ocean View
    Stayed 3 nights in June, 2017

    Very good”

    The location is good for first timers couple. I would like to thank Ms Sumin, the hotel staff who had checked us in; she is very friendly and professional in her tasks. The room is clean and nicely furnished and the hotel provides free shutter transport up and down the hill to the main gate and to Jung Ceylon shopping mall. Either Agoda or the hotel concerned should let us know beforehand on the deposits required when checking in the hotel as we were caught off guard to the deposits required.

    Reviewed June 08, 2017
    8.0
    Excellent
    Divya from Malaysia
    Couple
    Superior Double Ocean View
    Stayed 3 nights in May, 2017

    Overall good”

    We got an upgrade from superior to deluxe ocean view. But the aircon had some problem. On complaining we got shifted to the next room which was good and also had a better view. A lady staff from the front desk helped us a lot. Breakfast and pools were good. Few of the cleaning staff were rude and unprofessional. Free shuttle service was very helpful. It would have been better if there were at least few fun activities in the resort.

    Reviewed May 29, 2017
    8.4
    Excellent
    Sharon from Singapore
    Couple
    Deluxe King Pool Access
    Stayed 3 nights in May, 2017

    Wonderful Stay”

    Love the hotel for the 5-star treatment. Hotel room and premise is very clean. The Staff are all very professional. We had the pool access room, is a wonderful experience indeed! Will be back for sure!

    Reviewed May 15, 2017
    8.4
    Excellent
    Tanan from Thailand
    Group
    Superior King Room
    Stayed 3 nights in December, 2016

    Very poor communication ”

    We confirm the booking before we go to Phuket all email confirming the date for check i. When we checking in the staff told us that our booking is cancelled. We spend 3 hours to proved at the end we check in at 2 am in the morning after a long flight.

    Reviewed December 28, 2016
    7.7
    Very good
    Wan from Malaysia
    Family with young children
    Superior King Room
    Stayed 4 nights in January, 2016

    Great stay”

    Room, location, pool

    We had a very pleasant stay. We travelled with our 3 year old together with another couple with toddlers. The check in staff and security guards were great. However, there were 2 particular staff at the coffee house that was rude during lunch and dinner. The morning staff at the coffee house was great! We had 2 incidents that a waiter and waitress was rude to us. Apart from that it was a wonderful stay! Rooms were great and check in, security and housekeeping staff was wonderful. Will definitely go back to stay! Location is central enough to go out for food but quiet as it was at the end of patong beach. Beach was nearby, opposite the hotel which made it convenient.

    Reviewed January 11, 2016
    8.0
    Excellent
    Nick from United Kingdom
    Family with young children
    Superior Double Ocean View
    Stayed 3 nights in February, 2015

    Good for families with young kids”

    Its close enough to patong to enjoy the shopping / restaurants etc but you can also walk along the beach without running into sleazy bars which is good for families.

    All in all a good place to go with kids on a reasonable budget. Close to Patongs nightlife without having it on your doorstep with is good for vacationing families. close to the beach and nice restaurants (try Joe's downstairs for sundowner cocktails). It is a good family resort but situated on a hill so be prepared for some stair walking with prams etc as there are no lifts from the lobby to room or rooms to beach. My second visit with a young family and would go again

    Reviewed February 16, 2015
    10.0
    Exceptional
    Jahir from Bangladesh
    Family with young children
    Superior Twin Room
    Stayed 1 night in October, 2014

    A resort with great view& facilities within budget”

    Outstanding design, Ocean View+3 Tier swiming pool & Value for mone

    Novotel Phuket is located in the intersection of Patong & Kalim beach. So you can see these two beautiful beach right from your room. The design of the hotel is really exceptional, specially its 3-tier swimming pool is outstanding. I stayed 2 nights with my wife & 5 years old son in room no. 234 which has great ocean view. Will definitely stay here again in my next phuket trip.

    Reviewed November 25, 2014
    10.0
    Exceptional
    Leanne from Australia
    Group
    Superior Twin Room
    Stayed 1 night in October, 2014

    great stay ”

    Location, service and pool areas

    we stayed here for a week with a group of friends and it was fantastic, our check in was smooth even though we had changed the details only days before and nothing was too much for the team at Novotel. The rooms were always clean and cleaned in a quick fashion, they were always done early in the morning also, so if you felt the need to come back to the room for an afternoon rest you could in a clean tidy room. One of the great little perks was the free shuttle bus that ran you from the lobby to the front gates at your convience this was great when your legs were worn out from shopping as it is a big walk up the hill or the stairs to your room. We will definatly come back and stay at the Novotel and will definatly recommend it to others. Thank you for making our holiday so pleasurable.

    Reviewed November 16, 2014
    12345
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    Novotel Phuket Resort
    |Very good 7.8
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    Experiences on Agoda. Because your room is just the beginning.

    • Very good location
    • Patong Beach