This property is in high demand!
Booked 39 times
Located in heart of Manila
Free Wi-Fi in all rooms!
Booked 39 times
|Value for money||8.5|
|Nearest airport||Ninoy Aquino International Airport (MNL)|
|Distance to airport||6.7 km|
"The staff are very accommodating, which makes the stay much more better."
April 19, 2017
"Clean and spacious rooms, delicious food, friendly staff, great prices!"
November 27, 2016
"Service is good, Room is clean and it met my expectations."
January 7, 2019
"The hotel Front Office is very helpful and will guide u thro..."
January 7, 2019
Ideal for fun and relaxation, Artina Suites Hotel is located in the Makati area of Manila. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Museo Ng Makati, Alliance Française, New Zealand Embassy.
Offering hotel guests superior services and a broad range of amenities, Artina Suites Hotel is committed to ensuring that your stay is as comfortable as possible. To name a few of the hotel's facilities, there are 24-hour room service, 24-hour security, daily housekeeping, 24-hour front desk, luggage storage.
Step into one of 41 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, separate living room, smoke detector, internet access – wireless, non smoking rooms which can be found in some rooms. The hotel offers fantastic facilities, including massage, to help you unwind after an action-packed day in the city. Artina Suites Hotel is your one-stop destination for quality hotel accommodations in Manila.
"A quiet, safe, clean place and a friendly staffs that caters..."
January 14, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
OYO 103 Artina Suites Hotel
Show reviews that mention
Value for money”
It is more than what we expected. The location is a bit confusing though but near the center. The staffs were so nice that they would always check us up. The only issue we got was the aircon leaked when we got to our room. Good thing it was fixed right away. With that, we had a pleasant stay and will definitely go back.
Hi, Bien! Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we’ll strive to ensure better services further. Regards, Cheshta
value for money”
The hotel room is big and the location is good. Cleanliness was never an issue and the staff were very accommodating. I only noticed there was no cutleries available, but its a minor thing. For someone who only need to run errands around makati, this place must be on top of your list. Will definitely book again.
Hi, Christian ! Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, we've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Kevin
Clean big rooms”
The room was nice and big with own kitchen. I was upgraded to a deluxe room. Staff were nice. One thing im disappointed about is when i checked in i opened the door i almost stepped into a broken piece of bottle. I didnt had a chance to discuss this to then as i was in a hurry. But it was a nice stay very near to malls and bars.
สวัสดีเจสซี! ขอบคุณมากสำหรับการเขียนรีวิวและให้คะแนนเราในเชิงบวก เราขออภัยสำหรับปัญหาที่ต้องเผชิญและเราจะพยายามให้บริการที่ดียิ่งขึ้นต่อไป ขอแสดงความนับถือ Cheshta
This has been the very best of the hotels I have stayed while in the phillipines/ Manilla. Value for money you won't beat it, service is exceptional, location close to shops, restaurants and the night clubs of p.burgos st (walking distance) large spacious quiet rooms with extra facilities like fridge, kettle, quiet split system air conditioning and Wi-Fi. There were a few cons which I found manageable. The hot water in the shower was temperamental, sometimes you need to wait a few minutes for the water to heat up. The bed is slightly larger than a single and not roomy for two. The internet is good but you may find yourself needing to log back on a few times a night
Hi, Chris! Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we’ll strive to ensure better services further. Regards, Cheshta
Feels old-ish but value for money!”
Got a three-bed room for a very cheap price. The room was spacious and everything were working perfectly - TV, airconditioner, fridge, bathroom, microwave. The amenities feel and look old but they're all working fine.
Hi, Thanks for sharing your valuable feedback with us. Your kind words encourages us to achieve a new standard of overall experience. Regards, Cheshta
Excellent service from the front office especially aileen, angel, vane and ruby all of them. The food is very good i will definitely comeback again and i can recommend this hotel to my colleagues and my clients.
Thank you for rating us super, Irene! Delighted to know you liked our services. Glad to see that you have rated us superb, GuestName! We will keep delighting our guests and promise to keep service standards high. Regards, CheshtaHope to welcome you again soon:) Regards, Cheshta
Best for Business trip!”
Didn't expect much about the place as I was a frequent traveller in line with my work, But this place deserves a good review! Big room with comfortable bed, mahalaga ang big bed as sleep is a must sa work ko. Will definitely go back to this place, worth every penny! Keep it up, the cleanliness and the staffs are friendly too that is a must lalo na pag tired ka whole day and may mag ggreet sau na mabait na staff. Thank you! Expect us to visit again nextweek! 😊
Delighted to know that you loved our services, Millicent! Have a pleasant day ahead :)Regards, Ritesh
Good hotel in location you might not be looking”
I found this hotel due to an event that was held on rooftop bar. I have stayed in several hotels in Makati over the years and never even saw this one on the radar. It is worth a visit. Good size rooms, good service, and walking distance to everything in this side of Makati. There are some decent eateries in the neighborhood as well. Enjoy!
Thanks for such a lovely review, Patrick! Delighted to know you liked our services. Hope to welcome you again soon.Regards, Ritesh
Great value Hotel”
I found this hotel via an event at their excellent rooftop space. The rooms are large, everything works well, service is prompt. I recommend for solo to families. Neighborhood around now has a few decent eateries as well!
Thank you for rating us with such awesome words, Patrick! We’ll strive to keep up with your expectations always.Regards, Ritesh
Value For Money”
Great place in a quaint spot. Room was simple, clean and comfortable. Staff was professional and accommodating.
Thanks for such a lovely review, Brian! We’ll strive to keep up with your expectations always. Regards, Cheshta
Spacious room.. ”
A bit hard to find the hotel at first, but your could always pin this on your Grab. I liked the room as it's spacious enough. The internet is a plus too.
Hi, Flora! Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we’ll strive to ensure better services further. Regards, Cheshta
Noise at another "level"”
Depending which room you were assigned to, the roaring jeepney sound will wake you up in the early hours of the morning. Housekeeping then, with its tiny door adjacent to my room where they store linens, slams frequently from early noon to as late as 4PM. An elevator construction noise continues pass 5PM mark to 8PM, it is soon followed by this prominent loud bar sound system that continues beyond midnight. Whether its a private event or open bar night, staff seemed not to mind the double glass door built to keep noise out, and have it opened all throughout by drunk bar goers entering restrooms between it. Since my room was in the middle of all the action, it is a norm to hear people leaving and shouting at 2:30AM by the elevator area, only to be tamed by a loud bang on the door to keep their voices (and egos) sober up. I stayed few days and the cycle continued despite all these were addressed directly to the management; even my EarPods couldn't save me!
Hi, Jomel! Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta
Couriers, Receipt and the 'City of Mold'”
Decided to nap when I saw my pillow, underneath it is a city of growing mold that looked weeks unchanged. How is it possible to have housekeeping towed with six (6) other attendants cleaning overlooked it? A picture was emailed directly to the manager and the pillow was changed soon after. I highly discourage leaving packages at reception, as even their GM had mixed it up, leaving both couriers (GrabExpress) half way to their trips, returning back to exchange items for the right receiver. I decided to hold onto the rest of it as it had caused great inconvenience. They did offer to shoulder payment and to an extent, massage service, but I refused. Room service is decent. Gave cash payment and instructed the waiter to keep change and leave receipt with reception so won't be bothered anymore. The next day when I passed by front desk it was not there.
Hi, Jomel! We're extremely apologetic to know that your experience with us has not been a pleasant one and we’d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Cheshta
A Different Kind of Hospitality”
The only hotel reception officer I have encountered that answers back sarcastically mad, just because guest hangs up on her phone call angrily upon request to retain same room for an extension, as I am all setup, despite no upgrades beyond paid room booking online, giving a straight 'no' answer. What hospitality officer is in the right mind answers 'will resign' when guest commented towards her "one shouldn't work in the hospitality industry with this attitude"? She would answer back, in the presence of other foreign guests in the lobby. The manager later on granted the request; even offered to pay again so to give way to what their receptionist wanted -- to transfer me to the room I booked and paid for. Spoke to the GM and was surprised hearing it when she said her receptionist was "only defending her self". For what? I was offered complimentary food and drinks which I gladly turned down, wasted an hour of my time. This is what "hospitality" means to them.
Something like this shouldn’t have happened, Jomel! We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Cheshta
Everything was good except the noise from the air con, I'm not sure. I could sleep but my travel partner complained it was so noisy. The double bed was tiny, about 1m4 width and we weren't couple so my travel partner slept on a sofa (luckily they had a sofa in my room).
Hi, Hoang! Thank you so much for writing the review and rating us positively. We will make sure you get an amazing experience on your next stay. Regards, Ritesh
Great value, good location, fantastic staff and service. ”
This is the 4th time I've stayed at this property and I've yet to be disappointed. This time, I needed to print my boarding passes on their computer and the staff helped me with that. I always enjoy my stay at Artina Suites.
Love to hear this, Huy! It’d be great if you can spread the word among your circle. Have a pleasant day ahead :)Regards, Ritesh
Excellent hotel(thumbs up)”
Spacious room, clean, the staff are very nice. You can ask what are your concerns and they're willing to help you. I will recommend this hotel. To all the staff of this hotel from the front desk namely Aileen,Ruby,Angel,Vani and the cleaning staff Irene,Jo,Denver and to all who is working in this hotel. A job well done to you guys! Keep it up
Thanks for your kind and lovely words, Nicholas! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays.Regards, Ritesh
The is good, accomodating staff and have complet facilities.”
During my two days stay in Artina, I observe that the staff are very accomodating. The place is big , clean and have beautiful view outside. The place is near from mall and market and accesible and convenient to travel . They offer also free wifi. Special thanks to Ms. Irene Cuarez and other staff for accomodating us and giving us extra services to make us feel better and comfortable.
Thank you for rating us with such awesome words, Irene! We’ll strive to keep up with your expectations always. Regards, Ritesh
I found a home in this place.”
OYO 103 Artina Suites Hotel is a place that everyone needs in the middle of the jungle...a quiet, safe, clean place and a friendly staffs that caters your needs. Keep it up! God bless and more power!😊😇
Love to hear this, Irene! It’d be great if you can spread the word among your circle. Have a pleasant day ahead :) Regards, Ritesh
Best in Manila ”
Located just near the fort in city(perfect location),the hotel is clean and provides u great hospitality.The hotel Front Office is very helpful and will guide u throughout your stay.The staffs were very helpful. The rooftop bar of hotel was great.wen i say food was great(i mean it :))Overall experience was awesome.I'll recommend dis hotel to every couple and families:). You wont regret,just be there:)
Delighted to hear your words of praise, Gobinath! We’ll ensure to provide the consistent service when you visit us next time. Have a pleasant day ahead :) Regards, Ritesh