Pacific Hotel Brisbane

345 Wickham Terrace, Brisbane City Center, Brisbane, Australia, 4000
Pacific Hotel Brisbane
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Superior Twin Room - Bathroom Pacific Hotel Brisbane
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8.5
Excellent
11.5% this month
/10
(1543 reviews)See what guests said
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8.2
Excellent
Location rating score
Excellent location - 20 meters from city center
Popular neighborhood
Parking
Available
  • Roma Street Parkland240 m
  • Anzac Square580 m
  • Queensland Gallery of Modern Art820 m
  • Brisbane River1.13 km
  • Wheel of Brisbane1.23 km
  • South Bank Parklands1.28 km
  • Story Bridge1.47 km
  • Mount Coot-tha Lookout6.54 km
  • Lone Pine Koala Sanctuary8.45 km
  • St Helena National Park22.31 km
  • Highlights and ratings

    4-star Hotel
    Newly renovated
    Free Wi-Fi

    45 travelers are looking at this property right now

    Book now before it's too late!

    "Was at Brisbane to attend my sis university graduation, and this hotel is location friendly , easy to find, and worth the $$ :)"
    Sophia - February 15, 2016
    Excellent cleanliness
    8.5 rating for cleanliness
    Excellent service
    8.5 rating for service
    Exceptional reputation
    Recommended by 85% of guests
    Excellent facilities on premise
    8.1 facilities on premise
    • 290 meters to public transportation

    • Airport transfer

    • Located in heart of Brisbane

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Cheaper than 96% of all properties in Brisbane in the last 24 hoursCompared to 1,594 Brisbane properties at Agoda for various dates
    Value for money8.2
    Distance to city center0.8 km
    Location rating8.2
    Nearest airportBrisbane Airport (BNE)
    Distance to airport11.0 km

    Rooms available at Pacific Hotel Brisbane

    8.1
    Excellent
    Room comfort & quality
    Superior Room
    Superior Room
    ...
    • Room size: 26 m²/280 ft²
    • Balcony/terrace
    • 1 king bed or 1 queen bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 2 single beds
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    One Bedroom Suite
    One Bedroom Suite
    ...
    • Room size: 54 m²/581 ft²
    • Park view
    • 1 king bed
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    Deluxe View Room
    Deluxe View Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed or 1 queen bed
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    Superior Double Double
    Superior Double Double
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 double beds
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    Room STANDARD - ROOM ONLY
    Room STANDARD - ROOM ONLY
    ...
    • Balcony/terrace
    • Shower
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    Suite One Bedroom
    Suite One Bedroom
    ...
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      Suite One Bedroom
      Suite One Bedroom
      ...
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        Double Executive Room
        Double Executive Room
        ...
        • Balcony/terrace
        • Shower
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        One Bedroom Executive Suite
        One Bedroom Executive Suite
        ...
        • Balcony/terrace
        • Shower
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Pacific Hotel Brisbane?

        Check-in is from 2:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Pacific Hotel Brisbane?

        For those who wish to drive their own cars, Pacific Hotel Brisbane has a car park right on site for maximum convenience. Car parking is available for a fee of AUD 15 per day. Self-parking is conveniently available at the property.

        What is the smoking policy at Pacific Hotel Brisbane?

        Pacific Hotel Brisbane does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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        What people love about Pacific Hotel Brisbane

        • 8.8
          Excellent
          Staff 

          "Clean, polite staff, walking distance to shopping area."

          Hui R.

          |

          March 10, 2017

        • 9.6
          Exceptional

          "Very convenient for medical appointments in Spring Hill"

          Bradley

          |

          May 15, 2016

        • 7.6
          Very good
          Breakfast

          "Stay 2N or more, free continental breakfast was good!"

          Lilin

          |

          December 8, 2016

        Property ranking|Compared to 1,594 Brisbane properties
        See all rankings
        Cheapest price score
        Room comfort score
        8.1/10
        Value for money score
        8.2/10
        Service score
        8.5/10
        Better than
        96
        %
        of Brisbane properties
        Better than
        94
        %
        of Brisbane properties
        Better than
        92
        %
        of Brisbane properties
        Better than
        92
        %
        of Brisbane properties
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

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        More about Pacific Hotel Brisbane

        More about Pacific Hotel Brisbane

        6.0
        Review score

        "The plus side was that the staff were lovely and the locatio..."

        Grace

        |

        December 12, 2018

        Description

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        Most talked about facilities

        Housekeeping
        13 mentions
        Breakfast
        7 mentions
        Swimming Pool
        6 mentions
        Internet
        5 mentions

        What they offer

        10.0
        Exceptional
        Staff 

        "This is a very friendly hotel with great staff and services."

        Sandra

        |

        October 13, 2017

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Restaurants on site

        Restaurant
        Cuisine:Asian, Australian
        Menu:Buffet, A-la-carte

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Pacific Hotel Brisbane from real guests

        Overall rating
        8.5
        Excellent
        From 1544 reviews
        Provided by verified guests of
        Agoda Reviews (479)Booking.com Reviews (1064)
        Rating via Agoda8.2
        /
        10
        Cleanliness8.5
        Facilities8.1
        Location8.2
        Room comfort and quality8.1
        Service8.5
        Value for money8.2
        High score for Brisbane
        Rating
        9+ Exceptional (97)
        8-9 Excellent (60)
        7-8 Very Good (78)
        6-7 Good (30)
        <6 Below Expectation (26)
        Time of the year
        Mar - May (41)
        Jun - Aug (63)
        Sep - Nov (99)
        Dec - Feb (88)
        All guests (479)
        All room types
        All languages

        Show reviews that mention 

        Showing 291 verified guest comments
        12345
        8.4
        Excellent
        Sharna from Australia
        Couple
        Superior Room
        Stayed 1 night in July, 2019

        nice Motel for the price ”

        Comfortable bed really good shower the staff were nice Car park was a little annoying the poles are so close together and made it hard to drive in a Ute. My only down fall was when I booked it it said my room had city views which it didnt Would stay again if I wanted a cheap and good motel for the night

        Reviewed July 15, 2019

        Hi Sharna, Thank you for your feedback. We are glad you enjoyed your stay overall but apologise that some aspects were not completely satisfactory. We will take your comments on board and hope that you will give us another chance to show you our improvements in the future. Kind Regards, Pacific Hotel Brisbane

        Responded July 19, 2019
        Pacific Hotel Brisbane
        9.2
        Exceptional
        Michelle from Australia
        Couple
        Superior Room
        Stayed 1 night in December, 2018

        Great hotel rebranded”

        We love this hotel, close to everything, clean, and great service.

        Reviewed May 18, 2019

        Hi Michelle, Thank you for your great feedback. We are so glad you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards, Pacific Hotel Brisbane

        Responded May 28, 2019
        Pacific Hotel Brisbane
        9.6
        Exceptional
        Jackie from Australia
        Couple
        Superior Room
        Stayed 2 nights in September, 2017

        Great location ”

        Great location. Roma parklands over the road. Short walk to the mall, we walked to the casino and a nice walk to beautiful Southbank. Nice pool, good restaurant area and nice coffee. They have a laundry. Nice room and comfy beds. Staff were all very nice. We would stay here again.

        Reviewed October 02, 2017
        8.4
        Excellent
        Paul from Australia
        Solo traveler
        Superior Room
        Stayed 3 nights in June, 2016

        Clean comfortable convenient”

        The hotel is the refurbished Gazebo, while everything was satisfactory I did find the room a little cramped, not really a queen studio as described more a hotel room. I would have appreciated a toaster and I could not get ABC news 24 on the TV, I'm guessing given the age of the property it doesn't receive ditital broadcasts. Other than that it was ok - the bed was very comfortable

        Reviewed June 30, 2016
        8.0
        Excellent
        Michelle from Australia
        Couple
        Superior Room
        Stayed 1 night in November, 2015

        Nice place”

        Comfort, bar, location

        After waiting a while for check in (3pm) we got our room (we were offered another room but it was not near the other party we were with) our room was nice. We were offered a free late check out. The pool area is good and it is a nice walk down to Queen Street Mall (not so nice coming back up the hill!). I would definitely stay again.

        Reviewed November 30, 2015
        9.7
        Exceptional
        Penyta from Australia
        Couple
        Superior Twin Room
        Stayed 1 night in December, 2014

        great stay”

        location, friendly staff, great size room

        We were surprised at the size of the room it was huge and the bed was so comfortable. it was very central to where we needed to be and the staff were amazing. The carpark is horrible but there is warning as you enter so we were prepared, the cost of parking was a bit of a rip though. the gym was well equipped. the food in the restaurant was good but expensive. we will be staying there again in the future it was great.

        Reviewed December 07, 2014
        9.7
        Exceptional
        Sandra from Australia
        Solo traveler
        Superior Room
        Stayed 1 night in September, 2014

        Perfect overnight stay with a wonderful sleep”

        Staff welcome and service, room and views, food

        Wonderful stay. Bed was huge and divine for a good night's sleep. Staff were friendly and excellent. Food was good, but possibly a bit on the expensive side. Nice, varied buffet breakfast. Greater range of juices would improve the buffet.

        Reviewed September 25, 2014
        6.4
        Good
        nanako from Japan
        Solo traveler
        Superior Room
        Stayed 1 night in December, 2018

        Friendly Staff ”

        Location was small walk from stations however BIG STEPS!!! Located on the hill and there are no way to avoid climb. From Central station, long slope push harder your big suits case. From Roma st you need to lift your suits case on many many steps!!! Must get car either taxi or uber if you have bags. If you are light traveler good spot with reasonable price! I stayed on NYE no chance to see fire works from balcony.

        Reviewed June 06, 2019

        Hi nanako, Thank you for your feedback. We are glad you enjoyed your stay overall but sorry to hear you had issues getting with your luggage. We hope that it will not stop you from staying with us again. Kind Regards, Pacific Hotel Brisbane

        Responded June 12, 2019
        Pacific Hotel Brisbane
        6.8
        Good
        Kayzad from United Kingdom
        Business traveler
        Superior Room
        Stayed 2 nights in May, 2019

        Hotel under renovation. ”

        Hotel is currently being renovated. No use of gym. Access to pool was closed. Full menu was unavailable for breakfast. Plates of food were left outside hotel room doors for the whole day. Room and bathroom is very basic.

        Reviewed May 18, 2019

        Hi Kayzad, Thank you for your feedback. As you've mentioned we are currently renovating but this is very close to completion. Finishing touches are being made now in preparation for our new accommodation rooms, gym and kitcen to be available for guests over the next couple of weeks. We hope that you will give us another opportunity to welcome you back soon to experience the improvements first hand. Kind Regards, Pacific Hotel Brisbane

        Responded May 28, 2019
        Pacific Hotel Brisbane
        8.0
        Excellent
        David from Australia
        Couple
        Superior Room
        Stayed 1 night in December, 2018

        Very good”

        Room was small-ish but well set out, plus there was a balcony with a great view. There's a major renovation on the way so looking forward to seeing the result. Staff very friendly. Carpark underneath convenient but a bit tight to negotiate. Dinner in the restaurant not so great.

        Reviewed December 03, 2018

        Hi David, Thank you for taking the time to provide your great feedback. If you have any particular feedback regarding the food please feel free to contact us directly. We're so glad you enjoyed your stay overall and look forward to welcoming you back to see our the result of our exciting renovations soon. Kind Regards, Pacific Brisbane Team.

        Responded December 06, 2018
        Pacific Hotel Brisbane
        9.6
        Exceptional
        Cathy
        Couple
        Deluxe View Room
        Stayed 1 night in November, 2018

        Nice stay. Great staff. ”

        Attended a function in boardroom so stayed overnight. Bar downstairs very inviting for Friday afternoon drinks overlook Roma st Parklands. Live music was great and staff were really friendly. Bed comfortable. Only negative is the car park is a bit tricky to negotiate and would be difficult in large car.

        Reviewed December 02, 2018

        Hi Cathy, Thank you for taking the time to provide your feedback; we're so glad you enjoyed your stay, the function and the bar. We agree our parking can be a little tight, but most guests find it very convenient and accessible. We hope to see you again on your next trip to Brisbane. Kind Regards, Pacific Brisbane Team.

        Responded December 03, 2018
        Pacific Hotel Brisbane
        6.4
        Good
        Gordon from Australia
        Business traveler
        Superior Twin Room
        Stayed 1 night in May, 2019

        Good”

        Breaskfast was not good

        Reviewed May 20, 2019

        Hi Gordon, Thank you for your feedback. We apologise that breakfast was not satisfactory during your sta. We will take your comments on board and hope that you will give us another chance to show you our improvements in the future. Kind Regards, Pacific Hotel Brisbane

        Responded May 28, 2019
        Pacific Hotel Brisbane
        9.2
        Exceptional
        Kim
        Business traveler
        Superior Twin Room
        Stayed 3 nights in May, 2019

        Excellent service. Great staff and new rooms were wonderful. Bed really comfy. Food excellent.”

        Highly recommend. You can walk down to city. Great function room and catering.

        Reviewed May 05, 2019

        Hi Kim, Thank you for your great feedback. We are so glad you enjoyed your stay and function; we look forward to welcoming you back again soon. Kind Regards, Pacific Hotel Brisbane

        Responded May 08, 2019
        Pacific Hotel Brisbane
        10.0
        Exceptional
        Yan from Hong Kong
        Couple
        Deluxe View Room
        Stayed 1 night in November, 2017

        Nice and clean hotel, convenient location”

        Nice and clean hotel, convenient location

        Reviewed October 18, 2018

        Hi Yan, Thank you for choosing to stay with us on your recent trip to Brisbane. We are delighted you enjoyed your experience, and look forward to welcoming you back again soon. Best wishes, Pacific Brisbane Team

        Responded October 22, 2018
        Pacific Hotel Brisbane
        10.0
        Exceptional
        Daniel from Australia
        Solo traveler
        One Bedroom Suite
        Stayed 1 night in July, 2018

        Manager Chris was amazing and the Sweet Urban was amazing. ”

        I booked through Agoda and the booking was not quite correct, no fault of the Hotel, but Chris the Manager on duty was very helpful and friendly. He managed to get it all sorted with minimum fuss and no stress. Thanks Chris.

        Reviewed July 17, 2018

        Hi Daniel, Thank you for your positive review of our hotel. We would like to take the opportunity to let you know that the hotel has recently changed ownership to Pacific Hotel Brisbane! We are in the middle of revamping and upgrading our facilities and amenities to further enhance the accommodation of our guests. Please follow us on social media to keep posted on our progress! We hope to welcome you back again soon - especially after the upgrade has completed! Best wishes, Pacific Hotel Brisbane

        Responded September 12, 2018
        Pacific Hotel Brisbane
        3.6
        Samantha from Australia
        Family with young children
        Superior Twin Room
        Stayed 2 nights in April, 2018

        2 star ”

        lobby nice & bar, restaurant well equipped but step into the lifts and that’s where the nice ends. dirty corridors & lifts and room just okay. bathroom needing a bottle of bleach (after getting out of shower your feet get dirty from carpet and tiles and muddy areas in bathroom if floor still wet! beds comfortable. air conditioning enough to keep you awake unfortunately. carpark is the stuff of nightmares, I would never ever recommend taking a car bigger than a swift in there and it’s known to staff and maintenance how awful it is but no heads up ?! my checklist for a nice stay is a clean room and safe car park, both of which are a fail. won’t ever stay again.

        Reviewed April 15, 2018
        4.8
        KaKa from Macau
        Couple
        Superior Room
        Stayed 3 nights in December, 2017

        Acceptable”

        We had a bad memory in Urban hotel. The hair dry is damage dirty. And when we just get into the room I saw a small dead spider on the pillow. The light was not enough the room is too dark. And when we told the reception staff about those things. I can feel she is igniting to us from her reaction.. Especially when we asking about the car park information. We don't feel any enjoy or welcome on this hotel..

        Reviewed December 16, 2017
        10.0
        Exceptional
        Sandra from Australia
        Family with teens
        Superior Twin Room
        Stayed 1 night in October, 2017

        Close to all amenities ”

        This is a very friendly hotel with great staff and services. My stay was to be close to the Brisbane private hospital and it was, only a few steps away. I needed extended stay tine after a procedure and this was no problem for the hotel. I just paid a little extra and was able to stay on till my late evening flifgr

        Reviewed October 13, 2017
        8.0
        Excellent
        Jacinta from Australia
        Couple
        Superior Room
        Stayed 2 nights in July, 2017

        Good location in Brisbane”

        Hotel Urban is well located in Brisbane and great for a short stay in the city. The rooms are quite large and the beds amazingly comfortable. We checked in just before midnight, and the welcome was less than warm, with minimal conversation from the duty manager, hardly a smile and no directions to our room or offer to take our bags. I would recommend for the location for a short stay.

        Reviewed July 18, 2017
        8.0
        Excellent
        Catherine from Australia
        Solo traveler
        Superior Room
        Stayed 1 night in April, 2016

        Great Surprise”

        We stopped at the hotel at eth last minute and were very happy with the rate, room and staff. Being an older hotel that has several refurbs the rooms are quiet and a good size. Not great if you want to be in the centre of town it was perfect for us as we had a car.

        Reviewed April 19, 2016
        12345
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        Pacific Hotel Brisbane
        |Excellent 8.2
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        Experiences on Agoda. Because your room is just the beginning.

        • Excellent location
        • Roma Street Parkland
        • Roma Street Railway Station is within 0.3 km