Pacific Star Resort & Spa
Pacific Star Resort & Spa
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King Bed - Bed Pacific Star Resort & Spa
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Hotel building Pacific Star Resort & Spa
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Very good
Location
7.8
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Pacific Star Resort & Spa

Very good location
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Very good
From 456 reviewsSee what guests said
7.3
Recommended by 84% of guests
Value for money7.1
Distance to city center1. Km
Location rating7.8
Nearest airportGuam International Airport (GUM) - Guam
Distance to airport2.3 km
Has restaurantYes
  • Airport transfer

  • Private beach

  • Sauna

  • Air conditioning

Room choices
Deluxe Suite King
Deluxe Suite King
...
  • Ocean view
  • 96 m²/1033 ft²
  • 1 king bed
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Executive King
Executive King
...
  • Ocean view
  • 32 m²/344 ft²
  • 1 king bed
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Executive Double
Executive Double
...
  • Ocean view
  • 32 m²/344 ft²
  • 1 double bed
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Deluxe Double
Deluxe Double
...
  • Ocean view
  • 32 m²/344 ft²
  • 1 double bed
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Double Bed
Double Bed
...
  • Partial ocean view
  • 32 m²/344 ft²
  • 2 queen beds
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Deluxe Twin
Deluxe Twin
...
  • Ocean view
  • 32 m²/344 ft²
  • 2 single beds
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Executive Suite Double
Executive Suite Double
...
  • Ocean view
  • 64 m²/689 ft²
  • 2 double beds
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Twin Bed
Twin Bed
...
  • Partial ocean view
  • 32 m²/344 ft²
  • 1 single bed
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Junior Suite King
Junior Suite King
...
  • Ocean view
  • 55 m²/592 ft²
  • 1 king bed
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Suite King
Suite King
...
  • Ocean view
  • 117 m²/1259 ft²
  • 1 king bed
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More about Pacific Star Resort & Spa

More about Pacific Star Resort & Spa

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Guest policies

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Real reviews from real guests

Agoda Reviews (456)Booking.com Reviews (574)
7.3
Very good
Read reviews from:
Cleanliness7.0
Facilities6.8
Location7.8
Room comfort and quality7.3
Service7.4
Value for money7.1
Provided by verified guests of Agoda
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Showing 395 verified guest comments
12345
6.0
Erik from United States
Business traveler
King Bed
Stayed 1 night in May, 2018
Nice facility, but needs some TLC. Building needs new paint un maintenace”
Pro: Big room and bathroom. Con: older shower. Exterior of hotel building looking old and shabby. Needs new paint.
Reviewed May 17, 2018
8.4
Excellent
SOON from South Korea
Family with young children
King Bed
Stayed 7 nights in November, 2017
Pleasant stay”
The location was good. I stayed with my family and it was a good memory. Staffs we're kind.
Reviewed January 19, 2018
5.6
Rodolfo from Philippines
Family with teens
King Bed
Stayed 5 nights in December, 2017
Hotel needs refurbishing ”
The hotel is old and needs refurbishing, I was told by the staff that it was the former Marriot Hotel in Guam. Air con needs to be check in room 2017. When we checked in I already complained about the airconditioning in my daughters room and was told that they will check it. But until we checked out nothing was done to solve the problem. We were only given 2 bottles of drinking water for our entire stay of 5 nights. When I requested I was told that it is hotel policy to give only 2 bottles upon check in no matter how long you stay there. They were selling water for a dollar per bottle if you want it replenish. The hotel is over rated for a 4 star hotel compared to other 4 star hotels I have checked in. I hope they will change there policy on this.
Reviewed January 05, 2018
9.2
Exceptional
EUNJOO from South Korea
Couple
King Bed
Stayed 4 nights in October, 2017
nice location ! ”
love here
Reviewed November 06, 2017
3.6
Kozo from Japan
Family with young children
Deluxe Twin
Stayed 4 nights in July, 2017
Acceptable”
poor service, do not want to stay any more
Reviewed August 02, 2017
7.6
Very good
Ching from China
Couple
Twin Bed
Stayed 4 nights in April, 2017
We celebrated our wedding anniversary at Pacific Star. All staffs are very friendly and helpful ther”
It's location is very accessible. Although it's not a new renovated hotel, the air -condition has little bit noise , when I inform the receptionist, they are all friendly and helpful. Nenita notice the air-condition problem and quickly arrange a room change for us, she upgraded us into Ocean View suites which has a wonderful view, we enjoyed our stay so much there.
Reviewed April 20, 2017
7.2
Very good
ayesha from Philippines
Solo traveler
Twin Bed
Stayed 5 nights in April, 2017
dated but good value for money ”
i stayed for the UNited guam marathon and it is the perfect location for that . I got the room cheap , the rooms were cleaned daily , staff are nice and I love the the view of the room given to me. facilities were dated , need improvement on room interiors esp the tv and bed. Would be good to catch up with new and more modern interiors . the pool bar didnt look appealing either and the beachfront wouldve been better with more beach beds . Over all , i would still say my stay was comfortable for the value of money . , would go back here again if given the chance .
Reviewed April 20, 2017
8.0
Excellent
Lai from Hong Kong
Couple
Twin Bed
Stayed 5 nights in March, 2017
LOCATION GOOD & CLEAN”
Very old hotel but is clean. Air conditioning is not cold enough. have some restaurant around the hotel, is good
Reviewed April 07, 2017
7.2
Very good
SOJUNG from South Korea
Couple
Twin Bed
Stayed 2 nights in March, 2017
Reasonable price ”
Close to restaurants and supermarket.
Reviewed March 23, 2017
10.0
Exceptional
Nathaniel from United States
Couple
Executive King
Stayed 1 night in August, 2013
Good ”
Good
Reviewed March 10, 2017
3.2
HO from Hong Kong
Solo traveler
Deluxe Twin
Stayed 3 nights in February, 2017
The worst place I had ever stay”
I will never ever stay in this hotel again
Reviewed February 23, 2017
7.6
Very good
Shashank from India
Business traveler
King Bed
Stayed 3 nights in May, 2015
Nice hotel ”
No gym
Reviewed January 23, 2017
9.2
Exceptional
Barbara from United States
Couple
Deluxe King
Stayed 2 nights in December, 2016
Home away from home”
The room's view was gorgeous. The Cafe that's there is worth the money.
Reviewed January 20, 2017
4.8
Antonio from United States
Couple
King Bed
Stayed 2 nights in January, 2017
Spend the extra $ and stay somewhere nicer”
Upon arrivalthey couldn't find my reservation that I had made weeks prior. I showed them my email confirmation and it still took 15 minutes to resolve. They said they didn't have my requested room type so they were giving me an "upgraded" room. This "upgraded" room smelled wet & old. The toilet tank leaked into the bowl so we had to hear this sound continuously. The shower had been cleaned. The shower rod was rusted & the shower leaked water onto the floor. We woke up around 10am and were looking for fresh towels. There was no housekeeping person in the hall so I called & requested a full set of towels (we had to use some of our current towels to dry the bathroom floor). After almost an hour the towels didn't come. We left & returned to our room about 1am and not only were there no towels the room had not been cleaned. We called the front desk and instead of being apologetic the clerk said maybe you put your sign on the door. We didn't try the facilities - there's no jacuzzi
Reviewed January 14, 2017
5.2
fook from Philippines
Family with teens
King Bed
Stayed 3 nights in September, 2016
My first trip to Guam. ”
The bed is not comfortable to sleep on. The housekeeping did not provide two bar soaps when they should have. The hotel staffs are courteous and helpful.
Reviewed September 22, 2016
6.0
MIKHAIL from Armenia
Couple
Double Bed
Stayed 2 nights in August, 2015
Old hotel”
Hotel is old and you can feel it when you entered into the room. I think this hotel is used by US army, because I saw military people checking in and out everyday.
Reviewed August 16, 2016
6.8
Good
brian from Philippines
Couple
King Bed
Stayed 1 night in August, 2016
Needs renovation”
Upgrafe or renovate pool area. Beach is okay
Reviewed August 06, 2016
6.4
Good
stephanie from Guam
Couple
Deluxe King
Stayed 2 nights in July, 2016
Good”
Restroom need upgrade
Reviewed July 22, 2016
8.8
Excellent
zhuofeng from China
Couple
King Bed
Stayed 4 nights in July, 2016
good hotel”
good hotel,I will come back.
Reviewed July 17, 2016
8.8
Excellent
Johnnie from Guam
Solo traveler
King Bed
Stayed 1 night in July, 2016
kmk”
kkk
Reviewed July 16, 2016
12345
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