Pan Pacific Melbourne
Pan Pacific Melbourne
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 Pan Pacific Melbourne
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Excellent
Location
8.9
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Pan Pacific Melbourne

Excellent location
Stay in the heart of Melbourne - See what's nearby
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Excellent
From 1054 reviewsSee what guests said
8.8
Recommended by 95% of guests
  • 790 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Heart of the city

Room choices
9.0
Excellent
Room comfort & quality
Don't miss out!15 travelers are looking at this property right now | 18 travelers have booked today.
Yarra Suite
Yarra Suite
...
  • City view
  • 85 m²/915 ft²
  • 1 king bed
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Pacific Club King
Pacific Club King
...
  • River view
  • Executive lounge access
  • 1 king bed
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Panoramic Suite
Panoramic Suite
...
  • City view
  • Executive lounge access
  • 1 king bed
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Premier King City Skyline View Room
Premier King City Skyline View Room
...
  • City view
  • Non-smoking
  • 1 king bed
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2-Bedroom Bay View Suite
2-Bedroom Bay View Suite
...
  • Harbor view
  • Non-smoking
  • 1 king bed
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Deluxe King
Deluxe King
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
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2-Bedroom City Skyline View Suite
2-Bedroom City Skyline View Suite
...
  • City view
  • Non-smoking
  • 1 king bed
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Family Queen Room
Family Queen Room
...
  • Non-smoking
  • Shower and bathtub
  • 1 single bed and 1 queen be...
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Special Offer - Two-Bedroom Suite Family Package
Special Offer - Two-Bedroom Suite Family Package
...
  • 82 m²/883 ft²
  • Shower and bathtub
  • 1 super king bed
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Deluxe Twin
Deluxe Twin
...
  • Non-smoking
  • Shower and bathtub
  • 2 single beds
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More about Pan Pacific Melbourne

More about Pan Pacific Melbourne

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Australian cuisine
Australian cuisine
Caffe Cino
20 mAustralian, Cafe, Gluten Free
Dock 37 Bar and Kitchen
50 mAustralian
Aerial South Wharf
50 mAustralian
Asian cuisine
Asian cuisine
BangPop
150 mAsian, Gluten Free, Thai
Akachochin
300 mAsian, Gluten Free, Japanese
Pud Thai vs Pho
350 mAsian, Thai, Vietnamese
Gluten Free
Gluten Free
Bohemian Bar & Restaurant
190 mGluten Free, Mediterranean, Spanish
Byblos Bar & Restaurant
290 mGluten Free, Lebanese, Mediterranean
Bar Nacional
580 mGluten Free, Mediterranean, Spanish

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1054)Booking.com Reviews (1623)
8.8
Excellent
Read reviews from:
Cleanliness9.2
Facilities8.7
Location8.9
Room comfort and quality9.0
Service9.0
Value for money8.4
Provided by verified guests of Agoda
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Yarra Suite
Deluxe King
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Family Queen Room
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Showing 828 verified guest comments
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9.2
Exceptional
Lee from Singapore
Couple
Deluxe King
Stayed 1 night in July, 2018
beautiful and comfortable room. ”
We stayed at the hotel for a night. We loved the hotel but not the aircon. The aircon unit in 905 where we stayed, was running like a motor. It was SO LOUD that we couldn’t sleep and had to turn it off. When we checked in and we didn’t turn on the aircon, and also we went out immediately till late so we didn’t discovered when we got back a about 10ish pm. As we only stayed for a night, we didn’t bother to complain. It was a very comfortable stay. We loved the breakfast buffet
Reviewed July 21, 2018
Dear Lee, Thank you very much for posting your feedback on your recent stay at Pan Pacific Melbourne. As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service. However, I have noted your comments on the air conditioning and we deeply regret the inconvenience and discomfort caused. I would like to assure you this is not the typical guest experience that we deliver. Please be assured our Chief Engineer has addressed your comments to prevent any such repetition in the future for our guests’ best interest. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
7.2
Very good
LeeNgor from Malaysia
Couple
Deluxe Twin
Stayed 5 nights in July, 2018
Very good”
The staffs from the concierge desk were very helpful in solving our problems. House-keeping needs to improve though as beds were not properly made up and things were not properly put in place. I don't like the bed and pillows which are too soft.
Reviewed July 19, 2018
Thank you very much for posting your feedback on your recent stay at Pan Pacific Melbourne. As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to the Concierge Team. However, I have noted your comments on the housekeeping standard and we deeply regret the inconvenience and disappointment caused. Please be assured our Executive Housekeeper is addressing your comments to prevent any such repetition in the future for our guests’ best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand. Thank you once again for your time and we all hope to have the pleasure of welcoming you back in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
8.8
Excellent
Khoo from Singapore
Solo traveler
Premier King City Skyline View Room
Stayed 2 nights in July, 2018
Excellent location ”
Breakfast was only average, but the room was spacious and luxurious
Reviewed July 18, 2018
10.0
Exceptional
Laura from Australia
Couple
Premier King City Skyline View Room
Stayed 1 night in July, 2018
Just what we needed for a weekend away”
Lovely hotel, close to everything we were after. Great views of the city. Breakfast staff beautiful however breakfast was cold. We normally stay at Crown towers but would stay again here as a preference
Reviewed July 18, 2018
Dear Laura, Thank you very much for posting your feedback on your recent stay at Pan Pacific Melbourne. As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. However, I have noted your comments on the breakfast and we deeply regret the disappointment caused. I would like to assure you this is not the typical guest experience that we deliver. Please be assured our Executive Chef and F&B Director have addressed your comments to prevent any such repetition in the future for our guests’ best interest. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
10.0
Exceptional
WAI from Singapore
Couple
Deluxe King
Stayed 2 nights in July, 2018
Great location”
Great location, clean and spacious room with superb view.
Reviewed July 14, 2018
Dear Wai, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
8.0
Excellent
Lilian from Singapore
Couple
Pacific Club King
Stayed 1 night in June, 2018
Great location!”
Near to shopping & food court. Very convenient.
Reviewed July 13, 2018
Dear Lilian, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. We are indeed superbly located next to the DFO and close to the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
8.4
Excellent
chloe from Australia
Couple
Yarra Suite
Stayed 1 night in July, 2018
Stunning views and great value”
Suite was beautiful and the lounge access was great. Great value.
Reviewed July 12, 2018
Dear Chloe, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
10.0
Exceptional
Chathaporn from Thailand
Family with teens
Family Queen Room
Stayed 1 night in July, 2018
Exceptional”
Very nice & clean hotel, staffs also are friendly.
Reviewed July 09, 2018
Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
8.0
Excellent
Si from Singapore
Business traveler
Premier King City Skyline View Room
Stayed 2 nights in July, 2018
Everything was good but”
Coffee is the most important drink for many, their filter coffee is bad, on both mornings . Then the barrister long black equally bad. I think they use wrong beans
Reviewed July 07, 2018
Dear Si, Thank you very much for posting your feedback on your recent stay at Pan Pacific Melbourne. I have noted your comments on the coffee and we sincerely regret the disappointment caused. I greatly appreciate your feedback as your views enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities. Once again, please accept our deepest regret. We do hope we will have the pleasure of welcoming you back in the not too distant future to experience the five star standard we pride ourselves on. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
10.0
Exceptional
ALEXANDER from Australia
Couple
Deluxe King
Stayed 4 nights in March, 2018
Anniversary stay”
My wife & I stayed at the Pan Pacific in Melbourne for our 2 year wedding anniversary & were blown away by the hotel & the service, not to mention the breakfast. The staff were super friendly & even upgraded us free of charge. We would definitely recommend the hotel & looking forward to staying here again.
Reviewed July 04, 2018
Dear Alexander, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
6.0
Wai from Malaysia
Business traveler
Deluxe King
Stayed 3 nights in June, 2018
4 star hotel pretending to be 5 star”
room has limited amenities ie. toothbrush only upon request, no sofa, no luggage table to put your bags, no bidet, no shower screen, limited space to put toiletries. Only good location if you are attending an event at Melbourne convention centre
Reviewed July 03, 2018
Dear Wai, Thank you very much for posting your feedback on your recent stay at Pan Pacific Melbourne. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and I am very pleased you find it extremely convenient. However, I have noted your comments on our amenities and facilities. We sincerely regret the inconvenience and disappointment caused. I greatly appreciate your feedback as your views enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities. Once again, please accept our deepest regret. We do hope we will have the pleasure of welcoming you back in the not too distant future to experience the five star standard we pride ourselves on. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
9.6
Exceptional
Glenda from Australia
Couple
2-Bedroom City Skyline View Suite
Stayed 1 night in May, 2018
Awesome views !”
This hotel is very Modern and almost cold and unwelcoming in appearances. BUT having said that the 2 BR apartment was Beautiful and the daytime views over the city/Yarra river just got better as day turned to night. The location is brilliant if you have an event at the Melbourne Convention Centre and DFO SouthWharf is next door. A small supermarket also next door is handy for extra drinks and snacks etc. Parking is fairly priced compared to many other city hotels but be careful of how many entries and exits you may need. I was told only one exit and then another fee would be charged to re-enter ? Lovely big restaurant for breakfast with plenty to choose from at the buffet. Overall a really nice stay.
Reviewed July 02, 2018
Dear Glenda, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre, the DFO and close to the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
8.4
Excellent
Christian from New Zealand
Couple
Family Queen Room
Stayed 2 nights in June, 2018
Excellent”
Really nice winter weekend. A good value rate and a lot of care from the staff. It’s a hike from the hotel into the city but I like the peace and quiet of that corner of town.
Reviewed July 02, 2018
Dear Christian, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
10.0
Exceptional
Masato from Singapore
Family with young children
Family Queen Room
Stayed 1 night in June, 2018
Great Location”
Great Location with excellent facility
Reviewed July 02, 2018
Dear Masato, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
8.0
Excellent
Annie from Philippines
Couple
Premier King City Skyline View Room
Stayed 1 night in June, 2018
Very good”
Nice one night stay great view of the city. valid for money!
Reviewed June 30, 2018
Dear Annie, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
9.2
Exceptional
ROBYN from Australia
Family with teens
Family Queen Room
Stayed 4 nights in June, 2018
Great Hotel!”
Highly recommend this Hotel. We thoroughly enjoyed our stay. Staff were great, and the included breakfast was an added bonus. The restaurant had good gluten free options.
Reviewed June 27, 2018
Dear Robyn, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
8.0
Excellent
Ann-Marie from Singapore
Family with young children
Family Queen Room
Stayed 2 nights in June, 2018
Superd hotel”
We booked the family room and it's was spacious enough for us.Very comfortable and the view was nice at the 10th floor.Hotel staff was very friendly and approachable.Just next to DFO shopping and walking distance to the CBD shopping area.Will definitely stay again.
Reviewed June 23, 2018
Dear Ann-Marie, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to the DFO, close to free tram stops, CBD and the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
9.6
Exceptional
Belinda from Singapore
Couple
Deluxe King
Stayed 6 nights in June, 2018
Wonderful”
The stay was fantastic as it’s our honeymoon. The hotel is clean, the staff was friendly. The breakfast was delicious. I am surprised with the fruit juice extractor. I had fresh fruit juice everyday. The hotel was very nice as they knew it’s our honeymoon. We also have a complimentary wine and chocolate. Overall, it’s wonderful.
Reviewed June 20, 2018
Dear Belinda, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
9.2
Exceptional
Imelda from Indonesia
Family with young children
Family Queen Room
Stayed 2 nights in March, 2018
Exceptional”
Wow, what a view. Our room is overlooking the river and it is so nice... Room is very spacious. Breakfast is standard. The hotel is next to the outlet mall which make it convenient to find food. and shopping. All in all, we had such a great stay.
Reviewed June 19, 2018
Dear Imelda, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. We are indeed superbly located next to the DFO and close to the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
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Pan Pacific Melbourne
10.0
Exceptional
Lien from Australia
Group
Family Queen Room
Stayed 2 nights in June, 2018
Exceptional”
Hotel location is very convenient, within walking distance to South Wharf DFO and Mel city & Crown casino. Surrounded with many great restaurants along the River. Buffet breakfast at the hotel is excellent with so many great choices of food. The hotel is nice and modern, we are on L.16 and have spectacular view of City, especially at night. We will stay at Pan Pacific again if we travel to Mel. in the future.
Reviewed June 13, 2018
Dear Lien, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. We are indeed superbly located next to DFO, close to Crown Casino, CBD and the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne
Show more
Pan Pacific Melbourne
12345
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