Park Regis City Quays Hotel
Park Regis City Quays Hotel
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Excellent
Location
8.6
See all 33 photos Park Regis City Quays Hotel
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Removed from saved list
2016

Park Regis City Quays Hotel

Excellent location
Stay in the heart of Cairns - See what's nearby
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Very good
From 294 reviewsSee what guests said
7.7
Value for money7.8
Location rating8.6
Nearest airportCairns International Airport (CNS)
Distance to airport6.1 km
Has restaurantYes
  • 780 meters to public transportation

  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms

Room choices
2 Bedroom Apartment - Min. 2 nights
2 Bedroom Apartment - Min. 2 nights
...
  • Garden view
  • 88 m²/947 ft²
  • 2 single beds and 1 queen b...
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Executive 2 Bedroom Apartment
Executive 2 Bedroom Apartment
...
  • Garden view
  • 150 m²/1615 ft²
  • 2 single beds and 1 king be...
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Executive One Bedroom Apartment
Executive One Bedroom Apartment
...
  • Garden view
  • 117 m²/1259 ft²
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1 Bedroom Apartment - Min. 2 nights
1 Bedroom Apartment - Min. 2 nights
...
  • Garden view
  • 55 m²/592 ft²
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Executive Hotel Room
Executive Hotel Room
...
  • City view
  • 30 m²/323 ft²
  • 1 queen bed
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Hotel Room
Hotel Room
...
  • Garden view
  • 25 m²/269 ft²
  • 1 queen bed
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1 Bedroom Superior - Min. 2 nights
1 Bedroom Superior - Min. 2 nights
...
  • 30 m²/323 ft²
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Quadruple Standard
Quadruple Standard
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    Triple Three Bedrooms
    Triple Three Bedrooms
    ...
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      Basic Apartment
      Basic Apartment
      ...
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        More about Park Regis City Quays Hotel

        More about Park Regis City Quays Hotel

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (294)Booking.com Reviews (957)
        7.7
        Very good
        Read reviews from:
        Cleanliness8.1
        Facilities7.5
        Location8.6
        Room comfort and quality7.3
        Service7.5
        Value for money7.8
        Provided by verified guests of Agoda
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        Room type
        Hotel Room
        1 Bedroom Apartment - Min. 2 nights
        2 Bedroom Apartment - Min. 2 nights
        Executive One Bedroom Apartment
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        Showing 194 verified guest comments
        12345
        7.2
        Very good
        Shirley from Australia
        Couple
        Executive One Bedroom Apartment
        Stayed 4 nights in July, 2018
        Very good”
        Spacious apartments, fairly central location, only downside was the elevators smelt bad like someone had thrown up in them
        Reviewed July 09, 2018
        7.2
        Very good
        Kim from Australia
        Couple
        Executive Hotel Room
        Stayed 1 night in June, 2018
        Very good”
        Clean rooms, polite staff. Hotel is very close to boardwalk and marina where you will find nice bars and eating places. Great location.
        Reviewed June 05, 2018
        Dear Kim Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay & delighted that everything met your expectations. It's always nice to read reviews like this, I will be passing this onto our Team in Cairns. Thank you again and we look forward to welcoming you back sometime soon. Stay Well, Chloe Booth Front Office Manager
        Responded June 21, 2018
        Park Regis City Quays Hotel
        8.4
        Excellent
        Louise from Australia
        Solo traveler
        Executive Hotel Room
        Stayed 2 nights in April, 2018
        For one night only”
        Good room, 5- 10 minute walk to most restaurants and boardwalk.
        Reviewed May 12, 2018
        Dear Louise Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay with us and everything met your expectations. Thank you again and we look forward to welcome you back sometime soon. Stay Well, Chloe Booth Front Office Manager
        Responded June 21, 2018
        Park Regis City Quays Hotel
        8.0
        Excellent
        barry from Australia
        Couple
        Executive One Bedroom Apartment
        Stayed 3 nights in May, 2018
        Good Hotel in the city”
        Very central Hotel with nice rooms and well appointed rooms. Close to shops, Esplanade & Casino. Good pool on the roof and parking underneath. Good for the area at reasonable price
        Reviewed May 10, 2018
        Dear Barry Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay with us and everything met your expectations. I will definitely be passing your comments onto our Team. Thank you again and we look forward to welcome you back sometime soon. Stay Well, Chloe Booth Front Office Manager
        Responded June 21, 2018
        Park Regis City Quays Hotel
        7.2
        Very good
        craig from Australia
        Business traveler
        Executive One Bedroom Apartment
        Stayed 4 nights in April, 2018
        Great room .. clean and spacious”
        Clean clean, good price
        Reviewed May 08, 2018
        Dear Craig Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay with us and everything met your expectations. I will definitely be passing your comments onto our Team. Thank you again and we look forward to welcome you back sometime soon. Stay Well, Chloe Booth Front Office Manager
        Responded June 21, 2018
        Park Regis City Quays Hotel
        8.0
        Excellent
        Anne from Australia
        Solo traveler
        Executive Hotel Room
        Stayed 2 nights in April, 2018
        Very good”
        Great location for my needs, clean, comfortable rooms and helpful staff. Handy pickup for tours and airport. The only things that are missing are a toaster (I stayed in a single room) and laundry facilities somewhere close.
        Reviewed May 07, 2018
        Dear Anne Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay with us and everything met your expectations during your time in Cairns Thank you again and we look forward to welcome you back sometime soon. Stay Well, Chloe Booth Front Office Manager
        Responded June 21, 2018
        Park Regis City Quays Hotel
        9.2
        Exceptional
        shannon from Australia
        Business traveler
        Hotel Room
        Stayed 1 night in April, 2018
        Exceptional”
        Great location. For the location and standard of the hotel they are the best value for money in Cairns. Complimtary wifi runs out pretty quickly and then you have to pay to top up
        Reviewed April 10, 2018
        Dear Shannon Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay & delighted that it was everything you expected. Thank you for the feedback with regards to the Wi-Fi we are always trying to improve out product. Thank you again and I look forward to welcoming you back to Park Regis City Quays. Stay Well, Chloe Booth Front Office Manager
        Responded April 11, 2018
        Park Regis City Quays Hotel
        4.4
        Alice from Australia
        Solo traveler
        Executive Hotel Room
        Stayed 2 nights in March, 2018
        Rude staff. Capped "free" internet”
        No housekeeping over the Easter weekend. Supposedly 'free' internet was capped at 250mB a day. Parking was an extra $14 a day.
        Reviewed April 04, 2018
        Dear Alice Thank you for taking the time to review Park Regis City Quays. I am disappointed to read your concerns regarding the limit on this Wi-Fi and the additional charge for the Car Parking as we are always reviewing our product trying to improve I will be take this feedback to management. I apologise the team were not helpful during your stay I will be following this up with them as this is not acceptable. Thank you for your feedback Alice I really appreciate it and will be following up with the team. Stay Well, Chloe Booth Front Office Manager
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        Park Regis City Quays Hotel
        10.0
        Exceptional
        Chrissy from Latvia
        Couple
        Executive One Bedroom Apartment
        Stayed 1 night in November, 2017
        Exceptionally clean, well located”
        Very well located hotel just steps from the waterfront, as well as loads of restaurants, cafes and shops. Rooms have been renovated since the last time I stayed here, they look fantastic and modern. Incredibly clean and quiet hotel. Would recommend to couples and solo travellers alike. Rooms have a nice work space for business travellers. Studios and apartments are spacious, and apartments have fantastic amenities for long stay guests.
        Reviewed March 25, 2018
        Dear Chrissy Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay & delighted that it was everything you expected. I will be passing this review onto my team. Thank you again and I look forward to welcoming you back to Park Regis City Quays. Stay Well, Chloe Booth Front Office Manager
        Responded April 11, 2018
        Park Regis City Quays Hotel
        4.4
        Keith from Australia
        Family with teens
        Executive Hotel Room
        Stayed 2 nights in March, 2018
        Doesn’t meet the advertised standard ”
        Staff member on check In was abrupt and unhelpful. Only one access card available for the room - 2 adults - had to use “please clean my room” card to make aircon work. No soap or toiletries over basin - reception advised. Not rectified. Cleaners didn’t replenish during our stay so had none all stay. Layer of dust on spare pillows and blanket - covered in dust when pulled down - spent our stay sneezing. TV reception was poor - no Foxtel and only a few channels - technician came but it was no better. Internet was almost unusable it was so slow. Vending machine charged a different amount to what is stated in items. Only stay here if you are prepared to be constantly contacting reception to sort things out. We gave up
        Reviewed March 05, 2018
        7.2
        Very good
        Patrick from United States
        Couple
        Executive Hotel Room
        Stayed 1 night in February, 2018
        Cheap but you get what you pay for”
        WiFi is a mess. Just make it included. It’s 2018. Rooms were highly variable (stayed in two very different rooms that were theoretically the same product). No 24 hour desk
        Reviewed February 28, 2018
        8.4
        Excellent
        Li from Singapore
        Group
        Executive 2 Bedroom Apartment
        Stayed 1 night in February, 2018
        Good location ”
        Located in the city and within walking distance. Free car park by the road side after 6pm to 8.30 am. Receptionist is friendly
        Reviewed February 23, 2018
        9.2
        Exceptional
        Margaret from Australia
        Couple
        Hotel Room
        Stayed 1 night in February, 2018
        Perfect location ”
        We were going to the Cairns Dinner Theatre & wanted somewhere close-by without having to spend a fortune. This place suited us perfectly. Small room with ensuite, balcony, kettle, microwave, wine glasses , plates & cutlery. Walking distance to many restaurants. Great rates. Will definitely stay again.
        Reviewed February 19, 2018
        9.2
        Exceptional
        Suzn from United States
        Couple
        Executive One Bedroom Apartment
        Stayed 1 night in February, 2018
        Exceptional”
        Close to downtown. Close to the airport. It had all the amenities of kitchen and laundry and living space. We were only there for one night. This Would be perfect for a longer stay .
        Reviewed February 09, 2018
        8.0
        Excellent
        Sally from Australia
        Couple
        Executive One Bedroom Apartment
        Stayed 3 nights in January, 2018
        Great hotel”
        Huge apartment would definitely come back fantastic
        Reviewed February 03, 2018
        9.6
        Exceptional
        Terrienne from Australia
        Family with young children
        Executive One Bedroom Apartment
        Stayed 1 night in January, 2018
        Great self contained apartments”
        Friendly staff, very clean and well maintained. So good for my hubby and two kids under 5years of age. Close to restaurants and take a ways.
        Reviewed January 12, 2018
        Dear Terrienne Thank you for taking the time to review Park Regis City Quays, I am pleased to read you enjoyed your stay & delighted that you found our rooms to have everything you required and that our Team were friendly, it always nice to read positive review, I will pass this onto my team. Thank you again Terrienne and I look forward to welcoming you and your family back to Park Regis City Quays in the near future, Stay Well, Chloe Booth Front Office Manager
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        Park Regis City Quays Hotel
        8.0
        Excellent
        ming from Hong Kong
        Family with teens
        Executive One Bedroom Apartment
        Stayed 1 night in December, 2017
        Very good”
        Staffs were not helpful.
        Reviewed January 10, 2018
        Dear Ming Thank you for taking the time to review Park Regis City Quays. Whilst I am disappointed to read your comments about my team, I am pleased you raised them to my attention as this gives me the opportunity to conduct further training to improve the standards of service for all guests. Thank you Ming, I look forward to hopefully welcoming you back to Park Regis City Quays in the future. Stay Well, Chloe Booth Front Office Manager
        Show more
        Park Regis City Quays Hotel
        10.0
        Exceptional
        Marcia from Australia
        Solo traveler
        Hotel Room
        Stayed 1 night in January, 2018
        outstanding customer service from reception lady. Gave me early check in late out and just so polite”
        The lovely blonde lady at reception when I checked in was just so polite and went up and beyond what you normally get. The hotel itself is just wonderful on all accounts. Was so happy with everything and made the stay a very relaxing and memorable one. Thank you very much to all staff including cleaners for the very early check in and late check out. Well recommended 👍🤗
        Reviewed January 10, 2018
        Dear Marcia Thank you for taking the time to review Park Regis City Quays, I am pleased to read you enjoyed your stay & delighted that you found everything you required. It always nice to read positive review, I will pass this onto my team. Thank you again Marcia and I look forward to welcoming you back to Park Regis City Quays in the near future, Stay Well, Chloe Booth Front Office Manager
        Responded January 31, 2018
        Park Regis City Quays Hotel
        5.6
        Leah from Australia
        Family with young children
        Executive One Bedroom Apartment
        Stayed 1 night in January, 2018
        Reception staff ”
        Rarely do I write reviews but I had to comment on how unprofessional and rude the reception staff were, I think they forget they work in the hospitality industry and customer service is everything. House keeping staff however were very friendly and helpful.
        Reviewed January 03, 2018
        3.6
        Yogish from Australia
        Family with young children
        Executive Hotel Room
        Stayed 2 nights in December, 2017
        Acceptable”
        Executive room was small with no view. Sharing the bed with young child was very difficult.
        Reviewed January 02, 2018
        12345
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