PARKROYAL Penang Resort
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8.4
Excellent
19.1% this month
/10
(5602 reviews)See what guests said
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8.7
Excellent
Location rating score
Excellent location - 100 meters to the beach
Parking
FREE
  • Yahong Art Gallery230 m
  • Bora Bora by Sunset360 m
  • Batu Ferringhi Sidewalk Bazaar360 m
  • Batu Ferringhi Beach430 m
  • Raz Kashmir Crafts1.13 km
  • Batu Feringghi Night Market1.43 km
  • Moonlight Bay Beach1.95 km
  • Penang Tropical Spice Garden2.06 km
  • Tropical Spice Garden2.15 km
  • Miami Beach2.47 km
  • Free Wi-Fi
    2018

    PARKROYAL Penang Resort

    Batu Ferringhi Beach, Batu Ferringhi, Penang, Malaysia, 11100 - See map
    "Rooms were magnificent, staff as friendly and helpful anyone could want."
    Geoffrey - November 5, 2018
    Exceptional reputation
    Recommended by 95% of guests
    Excellent facilities on premise
    8.8 facilities on premise
    • Airport transfer

    • 100 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Steamroom

    This property is in high demand!

    Booked 208 times

    Property ranking|Compared to 4,049 Penang properties
    See all rankings
    Room comfort score
    8.3/10
    Location score
    8.7/10
    Service score
    8.5/10
    Cleanliness score
    8.5/10
    Better than
    98
    %
    of Penang properties
    Better than
    97
    %
    of Penang properties
    Better than
    96
    %
    of Penang properties
    Better than
    96
    %
    of Penang properties
    Value for money8.1
    Distance to city center12KM
    Location rating8.7
    Nearest airportPenang International Airport (PEN)
    Distance to airport20.0 km

    Rooms available at PARKROYAL Penang Resort

    8.3
    Excellent
    Room comfort & quality
    Suite
    Suite
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    Enter dates to see prices
    Lanai Suite
    Lanai Suite
    ...
    • Room size: 48 m²/517 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Family Room One Bedroom
    Family Room One Bedroom
    ...
    • Room size: 35 m²/377 ft²
    Enter dates to see prices
    Premier Sea View King Suite
    Premier Sea View King Suite
    ...
    • Room size: 60 m²/646 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Premier Double Suite with Sea View
    Premier Double Suite with Sea View
    ...
    • Room size: 60 m²/646 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    2-Bedroom Family Sea View
    2-Bedroom Family Sea View
    ...
    • Room size: 40 m²/431 ft²
    • Sea view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Premier Sea View Twin Room
    Premier Sea View Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Sea view
    • 2 single beds
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 23 m²/248 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Deluxe Double Seafacing Room
    Deluxe Double Seafacing Room
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 28 m²/301 ft²
    • Nature view
    • 2 single beds
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at PARKROYAL Penang Resort?

    Check-in at PARKROYAL Penang Resort starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the PARKROYAL Penang Resort to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to PARKROYAL Penang Resort?

    Getting to PARKROYAL Penang Resort from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 185 MYR. Requests should be made to the property in the "Special Request" field in the booking form. Guests can get around conveniently with the shuttle service provided by PARKROYAL Penang Resort. If you would like to drive to PARKROYAL Penang Resort, a car park is available both onsite and nearby for use and is free of charge. Convenient parking options including valet parking are also offered at the property. You can travel around in Penang easily with taxi service provided by the property. If you prefer to drive, car hire is also available through the property; please inquire during check-in.

    Is breakfast offered at PARKROYAL Penang Resort?

    Buffet breakfast is offered at PARKROYAL Penang Resort from 6:30 AM to 10:30 AM.

    What are my dining options at PARKROYAL Penang Resort?

    PARKROYAL Penang Resort has many in-house restaurants for hungry guests to dine-in. Cinnamon Asian Kitchen, Javana Lounge, Sunset Bar, Gustoso By The Beach and Gustoso offer an extensive range of cuisines including Italian, Middle Eastern, international and seafood. You can also choose from a delicious array of menu choices including buffet, " la carte and set menu options.
    Leave room for a bite of cakes and desserts to finish off your meal.

    Can special events be hosted at PARKROYAL Penang Resort?

    Special events such as weddings may be hosted at PARKROYAL Penang Resort. The property has outdoor and indoor venues that can hold up to 3000 people. Choices of venues including outdoor garden are available. In-house planning, in-house catering, event decoration, floral, audio-visual, Wi-Fi and celebratory cake services are offered to help your event go smoothly.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at PARKROYAL Penang Resort?

    On-site venues and convenient event services make PARKROYAL Penang Resort an ideal choice for hosting events such as meetings and conferences. The business venues at PARKROYAL Penang Resort can hold up to 200 people. An extensive range of facilities and services including audio-visual equipment and Wi-Fi is available to help make your business event a successful one.
    Interested in hosting a business event? Let PARKROYAL Penang Resort know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at PARKROYAL Penang Resort?

    PARKROYAL Penang Resort is not a smoke-free property. Guests are also permitted to smoke in the designated smoking areas provided by the property. There are both smoking and non-smoking floors available at PARKROYAL Penang Resort. Simply indicate your preference when booking on Agoda, and PARKROYAL Penang Resort will place you on the requested floor type.

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    What people love about PARKROYAL Penang Resort

    • 10.0
      Exceptional
      Staff 

      "The staff were very attentive and friendly."

      NAZIRUL

      |

      November 23, 2018

    • 10.0
      Exceptional
      Location

      "Big ROOM, GOOD BREAKFAST & GOOD LOCATION"

      Wong

      |

      October 15, 2018

    • 8.8
      Excellent
      Breakfast

      "Breakfast is nice and limited selection."

      LOO T.

      |

      October 7, 2018

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    More about PARKROYAL Penang Resort

    More about PARKROYAL Penang Resort

    8.0
    Very good

    "The superb big bed and the room service is very good."

    Kenneth

    |

    December 27, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional
    Staff 

    "Thanks to the hotel staffs, they are so friendly."

    Siti F.

    |

    November 14, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Halal
    Vegetarian
    Gluten-free
    Kosher

    Restaurants on site

    Cinnamon Asian Kitchen
    Cuisine:Asian, Local, Malaysian
    Menu:Buffet, A-la-carte
    Gustoso
    Cuisine:Italian
    Menu:Buffet
    Gustoso By The Beach
    Cuisine:Italian
    Menu:Buffet
    Javana Lounge
    No additional information available
    Sunset Bar
    No additional information available

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

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    Reviews of PARKROYAL Penang Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (5602)Booking.com Reviews (3336)
    8.4
    /
    10
    Excellent
    19.1% this month
    Cleanliness8.5
    Facilities8.8
    Location8.7
    Room comfort and quality8.3
    Service8.5
    Value for money8.1
    High score for Penang
    Rating
    9+ Exceptional (1433)
    8-9 Excellent (865)
    7-8 Very Good (1088)
    6-7 Good (393)
    <6 Below Expectation (352)
    Time of the year
    Mar - May (1037)
    Jun - Aug (1081)
    Sep - Nov (962)
    Dec - Feb (1051)
    All guests (5602)
    All room types
    All languages

    Show reviews that mention 

    Showing 4131 verified guest comments
    12345
    8.8
    Excellent
    Nean from Malaysia
    Couple
    Superior
    Stayed 1 night in April, 2019

    great experince”

    The staff served us with special welcoming drinks,room very clean and comfortable after refurbished. Just that breakfast have to long Q as that week was public holiday.very crowded.other than this overall was great still..thanks!

    Reviewed July 23, 2019

    Hi Nean, Thank you for sharing your recent stay with us. It is a pleasure to know you enjoyed the welcome drinks, the refurbished room and the team looked after you. I am sorry for the queue during breakfast. We truly value the opinion of our guests that means a lot to us all and helps us to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

    Responded July 29, 2019
    PARKROYAL Penang Resort
    9.6
    Exceptional
    Juliana from Australia
    Family with teens
    Deluxe King
    Stayed 2 nights in July, 2019

    Love the slides and little amazonia water playground”

    I love the facilities and the clean (demarcated) sea to swim at. The slides, although located at the kids swimming pool area are fun! The adult pool felt heated and temperature was nice to the body. Bring your goggles if you wanna swim, because of the chlorine - it seems that they pour a lot of it. Breakfast are good. They change small variety of menu everyday. I loved the chocolate pudding and pistachio baklava - so lucky to see them 2days in a row. :) Staffs always respond with smiles and helpful when needed. There are also plenty of place to sunbathe. Love the stay!

    Reviewed July 14, 2019

    Hi Juliana, Thank you for sharing amazing time at the resort. I am pleased to know you enjoyed the facilities of the resort especially the slide and the swimming pool as well as the daily breakfast. Great to know the team was helpful and always responded with smiles. We truly value the opinion of our guests that really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

    Responded July 29, 2019
    PARKROYAL Penang Resort
    10.0
    Exceptional
    nur from Malaysia
    Family with young children
    2-Bedroom Family Sea View
    Stayed 1 night in June, 2019

    Always good for family ”

    Always stay here when we go to Penang. Comfortable, reasonably priced, beach front, good staff and surrounded by restaurants. The only down side is that the check in is always a bit slower than other hotels.

    Reviewed July 12, 2019

    Hi nur, Thank you for sharing your stay with us. I really appreciate you comment about the location near to the beach and the service delivered by the team. Your feedback about the check-in by the team is noted and will be addressed. We truly value the opinion of our guests that helps us to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

    Responded July 18, 2019
    PARKROYAL Penang Resort
    10.0
    Exceptional
    Edrian from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 3 nights in July, 2019

    Staff are efficient and great facilities ”

    I had my best stay in Batu Ferringhi with my wife and two little children in this hotel. Wife and I enjoyed the efficiency of the staff and our 2 kids enjoyed the kids facilities for them. We come to Penang every year and by far this is the best hotel to stay.

    Reviewed July 22, 2019

    Hi Edrian, Thank you for sharing your excellent time with us. I am glad you enjoyed the facilities and the team was efficient. Thank you for your positive thoughts of the team’s service. It shall be shared with the entire team. Your positive thoughts about our resort and your stay is greatly appreciated. Thank you again for staying with us. We look forward to your return again. Kind regards. Ed Edward Kollmer General Manager

    Responded July 29, 2019
    PARKROYAL Penang Resort
    8.8
    Excellent
    Andrew from Indonesia
    Family with teens
    Deluxe King
    Stayed 5 nights in May, 2019

    Pools and gardens ”

    The staff are lovely, it is a long drive from the airport, however it is a great location. Good selection for breakfast. Spacious rooms. The pools and gardens are fabulous. My only disappointment was the price of the drinks, I went out for drinks in the evening to other places nearby, if the beer and wine where more reasonable we would of stayed in the Hotel !

    Reviewed July 05, 2019

    Hi Andrew, Thank you for posting your feedback online. Great to know you like our location, selection of breakfast and the spacious room. I am pleased you had an enjoyable time at the pools and garden. Your comment about the price of beverages is noted and will be discussed with my F&B Director. We truly value the opinion of our guests that means a lot to us all and helps us to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

    Responded July 09, 2019
    PARKROYAL Penang Resort
    9.2
    Exceptional
    Chung from New Zealand
    Couple
    Deluxe King
    Stayed 3 nights in June, 2019

    Another great stay! ”

    We had a wonderful stay at Parkroyal! This was our second time as we enjoyed our first stay so much. Although it was much busier this time around, it still felt spacious and there were always loungers available around the pool. The service is excellent here and staff in reception even helping us to book a dinner reservation in Georgetown. We are looking forward to coming back again soon!

    Reviewed July 02, 2019

    Hi Chung, Thank you for sharing your wonderful experience with us. It is a pleasure to hear of your compliments about our helpful team and great to know we have met your expectations. All your kind thoughts will be conveyed to the team. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. We are excited to have the pleasure to welcome you back for another memorable stay. Kind regards. Ed Edward Kollmer General Manager

    Responded July 09, 2019
    PARKROYAL Penang Resort
    10.0
    Exceptional
    mohammad from Malaysia
    Family with young children
    Deluxe King
    Stayed 2 nights in June, 2019

    Exceptional”

    Hot location for tourist. Have a swimming pool with slide & mini water park for kids. Have indoor playroom. Staff very friendly. Ample carpark. Have a nice beach with all water activities. The room got modern interior touch. Feel updated. The location is walking distance to nearby Batu Feringghi Night Market. Upon checkin, welcome drink is given.

    Reviewed June 30, 2019

    Hi mohammad, Thank you for sharing your recent visit with us. Great to know we have met your expectations. I am delighted you had an excellent time at our renovated resort and the team looked after you. Great to know you like our location and the facilities. Thanks again for staying with us and we hope for your return. Kind regards. Ed Edward Kollmer General Manager

    Responded June 30, 2019
    PARKROYAL Penang Resort
    8.8
    Excellent
    Jeffery from Singapore
    Couple
    Deluxe Twin
    Stayed 2 nights in July, 2019

    Relaxing place to spend time..”

    A bit of a distance from Georgetown - 40-50 mins depending on traffic. But of course if you choose this location, then you are probably going to spend time at the resort. Still the vicinity offers sufficient night market activities, F&B options and you won’t be held hostage like many other places. Overall a pleasant stay, very helpful staff and facilities are more than sufficient to keep one relaxed and entertained.

    Reviewed July 17, 2019

    Hi Jeffery, Thank you for sharing your recent visit with us. I am delighted you like our location near to the night market activities and the excellent service rendered by team which shall be conveyed to them. We truly value the opinion of our guests that helps us to continue to build momentum and drive our service forward. Thank again for staying with us. Kind regards. Ed Edward Kollmer General Manager

    Responded July 18, 2019
    PARKROYAL Penang Resort
    9.2
    Exceptional
    Zahid from United Kingdom
    Family with young children
    Deluxe King
    Stayed 6 nights in June, 2019

    Lovely resort”

    Great resort right on the beach with pools. The staff were friendly and very helpful. The car park is free for people who rent a car (which I did). Rooms are large and comfortable. The only negative points are: 1. the housekeeping kept on removing towels and not replacing them 2. the watersports facilites are good but the staff do not look after the guests properly. You take risks doing the activities. The boat has to come to the beach for you to get on and off. When we got on 3 men helped to hold the boat and made sure we got on easily. However, when I was getting off no one held the boat and I was knocked off landing on the water and the next minute I could see th coat coming towards me! I managed to roll out of the way. The female superviser screamed at the guy driving the boat but no one checked to see if I was okay and there was no apology. I sustained a large bruise to my lower leg which swelled up and took 2 weeks to clear up completely.

    Reviewed July 12, 2019
    5.2
    Tammy from Australia
    Family with teens
    Deluxe King
    Stayed 3 nights in July, 2019

    Disappointed ”

    Parkroyal fell short of my expectations for a a 4/5 star hotel. I booked a family room but the additional bed for my son was only partially made when we checked in. The pillow & duvet were in the cupboard and I had to request for a pillowcase & duvet cover for them. The duvet was urine soiled (this should have been dry cleaned) and the bedroom floorboards were uncomfortably sticky. They remained sticky in spite of requesting the floors to be cleaned. I was very disappointed with our stay at the Parkroyal. It was a real shame as we were so looking forward to our holiday at this “fancy hotel”.

    Reviewed July 23, 2019

    Hi Tammy, Thank you for staying with us. I would like to profusely apologize for the unpleasant experience with the setting and cleanliness of your room. I am sorry that the additional bed was not set-up and additional towels where not provided. Thank you for bringing this to my attention. I fully understand the poor perception created but please rest assured that this will be followed up and addressed. We truly value the opinion of our guests that helps us to further improve. Thank you again for staying and if I can be of assistance please do not hesitate to contact me personally. Kind regards. Ed Edward Kollmer General Manager

    Responded July 31, 2019
    PARKROYAL Penang Resort
    8.4
    Excellent
    Noel from Australia
    Couple
    Deluxe King
    Stayed 3 nights in July, 2019

    Excellent”

    There needs to be more elevators

    Reviewed July 25, 2019

    Hi Noel, Thank you for posting your feedback online. We truly value the opinion of our guests that means a lot to us all and helps us to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

    Responded July 30, 2019
    PARKROYAL Penang Resort
    10.0
    Exceptional
    muhammad from Malaysia
    Family with young children
    Superior
    Stayed 1 night in June, 2019

    VIP Treatment”

    It was an excellent experience for me and my family. The reception & lobby staffs were all very helpful and friendly. We definitely felt like VIP guests throughout the stay ! Check in was a breeze, breakfast was good with lots of choices, the pool was clean and well maintained, & the beach was so beautiful with lots of outdoor activities to do.

    Reviewed June 24, 2019

    Hi muhammad, Thank you for sharing your excellent time with us. I am delighted the team looked after you and we have met your expectations this time. It is a pleasure to know you had an enjoyable time at the pool, beach and the activities. We truly value the opinion of our guests as it helps us strive even further to deliver excellent service. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

    Responded June 28, 2019
    PARKROYAL Penang Resort
    10.0
    Exceptional
    Stephanie from Singapore
    Family with teens
    1-Bedroom Family Sea View
    Stayed 3 nights in June, 2019

    Tight security for room access, spacious & clean room, friendly staff everywhere! ”

    Security is tip top. Our room card was wrongly taken. When we reported it, front office Staff Roberto showed urgency, communicated with security team and within minutes, cased was resolved as it was misused & card deactivated. Buffet breakfast has wide variety. Currumin rest staff Chun Yong+'Rahadi', hope I get the names right were very passionate to serve at the egg station. Rahadi cooks with great flipping skills & we all had awesome cheese omelette that Thursday morning! We took 1 bedroom and given second floor. It came with a court yard with chairs for us to relax and sip our coffee alfresco style!! So thankful for that! In room facilities were awesome! Great Nescafe coffee variety for coffee lover like me. It is just a great start for us! We will definitely choose Park Royal everytime we're in Batu Ferringgi!

    Reviewed June 18, 2019

    Hi Stephanie, Thank you for sharing your excellent time with us. I am pleased to know the team has looked after you and delivered a superb service. Great to know you like the security of the resort and meets your expectations. Thank you for your kind feedback about our helpful and pleasant team. Your kind review will be shared with the entire team. I am sure they will be delighted. I really appreciate your feedback about the resort, team and our service. Thank you again for staying with us and we are excited to welcome you back again for another memorable stay. Kind regards. Ed Edward Kollmer General Manager

    Responded June 28, 2019
    PARKROYAL Penang Resort
    9.2
    Exceptional
    Thomas from Australia
    Couple
    Deluxe King
    Stayed 3 nights in June, 2019

    Lovely newly-renovated resort”

    My wife and I have stayed here several times over the years and we even had our wedding ceremony and reception there. Looks like it's been newly renovated and upgraded since being acquired by Pan Pacific, so even the basic rooms are really nice. Beds are very comfy too. The pool is a delight to swim in and is huge. Nice ambient lighting and atmosphere at night, so it's nice to go swimming after 8pm when there's less people around. The adjacent beach is also very clean (especially compared to a few years back) and lovely to walk down in the evening. Staff were all very pleasant and helpful. Overall, had a lovely stay.

    Reviewed June 17, 2019

    Hi Thomas, Thank you for sharing your fantastic time with us. I am pleased to know the team has looked after you and delivered a superb service. Great to know you like our renovated resort and room. Thank you for your kind feedback about our helpful and pleasant team. Your kind review will be shared with the entire team. I am sure they will be delighted. I really appreciate your feedback about the resort, team and our service. Glad to know we met your expectations this time. Thank you again for staying with us and we are excited to welcome you back again for another memorable stay. Kind regards. Ed Edward Kollmer General Manager

    Responded June 28, 2019
    PARKROYAL Penang Resort
    8.8
    Excellent
    IMRAN from Malaysia
    Family with young children
    Deluxe Sea Facing Twin Room
    Stayed 4 nights in June, 2019

    A great all-rounder resort”

    Pros: -The pools and amazonia waterpark. -Huge varieties in facility -Good lobby lounge -The good vibe atmosphere -Very attentive Staffs were very polite and friendly. -Room comfort. -Breakfast spread and dinner buffet. -beach access. Cons: -Checking In procedure have to be more stringent and formal. -Room was dusty BUT housekeeping was very fast in cleaning up upon request. Umi was swift enough to drop her routine room housekeeping and came to mop our room. Level 03.

    Reviewed June 10, 2019

    Hi IMRAN, Thank you for your recent stay with us and compliments about our room, breakfast and location. I am pleased to know you like the pools and Amazonia as well as the facilities in the resort. Great to know the team was attentive, polite and friendly. Your comment about the cleanliness in your room is noted and this will be shared with the Executive Housekeeper to address for improvement. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

    Responded June 25, 2019
    PARKROYAL Penang Resort
    10.0
    Exceptional
    SITI from Malaysia
    Family with teens
    Superior
    Stayed 2 nights in June, 2019

    FIRST CLASS SERVICE BY ALL STAFF”

    Superb service by all the hotel staff. I was impressed with the way the front office staff handled my check in process....as soon i reached the counter, i was politely approached by the staff to have a seat nearby and all the process of checking in was carried out from the comfort of my seat. The lady staff (sorry i've forgotten her name) even arranged for welcome drinks for all my family members. The housekeeping staff are also very helpful and considerate. They entertained my requests among others to have extra towels & blankets without any hesitation. I did encounter some bad experience with other 5 star hotels which are so fussy with such requests....so i was so impressed and touched by the hospitality of the hotel. 5 thumbs up for Park Royal Hotel & its outstanding staff!

    Reviewed June 09, 2019

    Hi Siti, Thank you for sharing this and great to know you had an overall amazing time. I am pleased that the team was polite, helpful and accommodative during your time at the resort. Your kind review will be shared with the entire team. We truly value the opinion of our guests that helps us to further improve to deliver excellent service. Thank you again for staying with us. We hope for your return. Kind regards. Ed Edward Kollmer General Manager

    Responded June 25, 2019
    PARKROYAL Penang Resort
    9.6
    Exceptional
    Wei from Singapore
    Family with young children
    Deluxe Twin
    Stayed 2 nights in June, 2019

    Perfect stay”

    Well located at batu ferringhi with convenience stores, local restaurants & night market within walking distance. Room is big & clean. Wide spread of breakfast varieties. My gal loves to play at Kokonut Klub while we chill out at Sunset bar. Great customer service!

    Reviewed June 09, 2019

    Hi Wei, Thank you for sharing this with us. I am pleased to hear of your perfect stay and great to know your like our location near to the night market and convenience stores. It is a pleasure to know that the room and breakfast met your expectations and the team took care of you. Your thoughts mean a lot to us all. It really helps us to continue to build momentum to drive our service level forward. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

    Responded June 25, 2019
    PARKROYAL Penang Resort
    10.0
    Exceptional
    FANG from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in June, 2019

    Worth the penny”

    I bought it through Agoda and with cash rebate so I got it for RM 280 on Saturday and out on Sunday. The ambiance was spectacular and it was renovated. (Last was 10 years back) Room is spacious and clean with ready hair dryer and iron. Remember once you have taken something from the fridge will be extra charge incurred. The only thing that I need to enforce here is it will be very greatful the staff that manage the check in would be explained more where is the location of the facilities and the location on the cafe or the swimming pool. Tourist will definitely appreciate the extra explanation

    Reviewed June 06, 2019

    Hi FANG, Thank you for sharing with us your positive feedback about your stay. I am delighted you like our renovated resort, the ambience, room and amenities. We have taken note of your remark regarding the explanation of areas in the resort by the team and please be assured that this will be communicated to the team to improve. Thank you for bringing to my attention. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. We hope for your return. Kind regards. Ed Edward Kollmer General Manager

    Responded June 25, 2019
    PARKROYAL Penang Resort
    8.8
    Excellent
    HIROKO from Japan
    Couple
    Superior
    Stayed 1 night in January, 2019

    We had enjoyed staying new years eve and new years of 2019.”

    Penang is a very good resort island. To prevent winter time in Japan, we planned to stay there. And this hotel is a good location of the north part of the island. Breakfast was very nice, therefore we enjoyed tropical fruits and vegetables. We hope to stay again.

    Reviewed June 05, 2019

    Hi HIROKO, Thank you for sharing your stay at the resort. I am pleased you like our location and enjoyed the breakfast. Great to know we have met your expectations and the team looked after you during your stay at the resort. Thank you again for staying with us. We look forward to your return. Kind regards. Ed Edward Kollmer General Manager

    Responded June 20, 2019
    PARKROYAL Penang Resort
    10.0
    Exceptional
    Clifford from Malaysia
    Family with teens
    Deluxe Twin
    Stayed 3 nights in May, 2019

    Great family getaway ”

    Friendly and helpful staff, especially housekeeping and the pool guys. The rooms are big, comfortable and clean. We also liked the band at the lobby lounge, nice music and so friendly to my kids. Breakfast is very good, lots of choices, coffee machine and freshly squeezed juices. The pool is one of the best in Penang in terms of the setting and overall we had a really great time

    Reviewed May 30, 2019

    Hi Clifford, Thank you for sharing your stay experience with us. Your kind review about our resort, team and service will be gladly shared with the entire team. I am glad you enjoyed the breakfast and the pool. We truly value the opinion of our guests. It helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. We look forward to your return. Kind regards. Ed Edward Kollmer General Manager

    Responded May 31, 2019
    PARKROYAL Penang Resort
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    PARKROYAL Penang Resort
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    • Excellent location
    • Penang National Park