This property is in high demand!
Booked 208 times
100 meters to the beach
Free Wi-Fi in all rooms!
Booked 208 times
|Value for money||8.1|
|Distance to city center||12KM|
|Nearest airport||Penang International Airport (PEN)|
|Distance to airport||20.0 km|
Check-in at PARKROYAL Penang Resort starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the PARKROYAL Penang Resort to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.
Getting to PARKROYAL Penang Resort from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 185 MYR. Requests should be made to the property in the "Special Request" field in the booking form. Guests can get around conveniently with the shuttle service provided by PARKROYAL Penang Resort. If you would like to drive to PARKROYAL Penang Resort, a car park is available both onsite and nearby for use and is free of charge. Convenient parking options including valet parking are also offered at the property. You can travel around in Penang easily with taxi service provided by the property. If you prefer to drive, car hire is also available through the property; please inquire during check-in.
Buffet breakfast is offered at PARKROYAL Penang Resort from 6:30 AM to 10:30 AM.
PARKROYAL Penang Resort has many in-house restaurants for hungry guests to dine-in. Cinnamon Asian Kitchen, Javana Lounge, Sunset Bar, Gustoso By The Beach and Gustoso offer an extensive range of cuisines including Italian, Middle Eastern, international and seafood. You can also choose from a delicious array of menu choices including buffet, " la carte and set menu options.
Leave room for a bite of cakes and desserts to finish off your meal.
Special events such as weddings may be hosted at PARKROYAL Penang Resort. The property has outdoor and indoor venues that can hold up to 3000 people. Choices of venues including outdoor garden are available. In-house planning, in-house catering, event decoration, floral, audio-visual, Wi-Fi and celebratory cake services are offered to help your event go smoothly.
Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.
On-site venues and convenient event services make PARKROYAL Penang Resort an ideal choice for hosting events such as meetings and conferences. The business venues at PARKROYAL Penang Resort can hold up to 200 people. An extensive range of facilities and services including audio-visual equipment and Wi-Fi is available to help make your business event a successful one.
Interested in hosting a business event? Let PARKROYAL Penang Resort know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.
PARKROYAL Penang Resort is not a smoke-free property. Guests are also permitted to smoke in the designated smoking areas provided by the property. There are both smoking and non-smoking floors available at PARKROYAL Penang Resort. Simply indicate your preference when booking on Agoda, and PARKROYAL Penang Resort will place you on the requested floor type.
"The staff were very attentive and friendly."
November 23, 2018
"Big ROOM, GOOD BREAKFAST & GOOD LOCATION"
October 15, 2018
"Breakfast is nice and limited selection."
October 7, 2018
"The superb big bed and the room service is very good."
December 27, 2018
Whether on a business trip or holiday, each of the 309 rooms at this 5-star property are designed to help guests relax in comfort and style. In-room facilities include a TV, internet access, bathrobes, and hairdryer. Also to be found at PARKROYAL Penang Resort is a restaurant, meeting facilities, and shops. For the enjoyment of guests interested in sports or leisure, there is a kid's club, gym, and outdoor pool on the grounds. With its commitment to service and focus on hospitality, you'll enjoy your stay at PARKROYAL Penang Resort.
"Thanks to the hotel staffs, they are so friendly."
November 14, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
PARKROYAL Penang Resort
Show reviews that mention
The staff served us with special welcoming drinks,room very clean and comfortable after refurbished. Just that breakfast have to long Q as that week was public holiday.very crowded.other than this overall was great still..thanks!
Hi Nean, Thank you for sharing your recent stay with us. It is a pleasure to know you enjoyed the welcome drinks, the refurbished room and the team looked after you. I am sorry for the queue during breakfast. We truly value the opinion of our guests that means a lot to us all and helps us to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Love the slides and little amazonia water playground”
I love the facilities and the clean (demarcated) sea to swim at. The slides, although located at the kids swimming pool area are fun! The adult pool felt heated and temperature was nice to the body. Bring your goggles if you wanna swim, because of the chlorine - it seems that they pour a lot of it. Breakfast are good. They change small variety of menu everyday. I loved the chocolate pudding and pistachio baklava - so lucky to see them 2days in a row. :) Staffs always respond with smiles and helpful when needed. There are also plenty of place to sunbathe. Love the stay!
Hi Juliana, Thank you for sharing amazing time at the resort. I am pleased to know you enjoyed the facilities of the resort especially the slide and the swimming pool as well as the daily breakfast. Great to know the team was helpful and always responded with smiles. We truly value the opinion of our guests that really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Always good for family ”
Always stay here when we go to Penang. Comfortable, reasonably priced, beach front, good staff and surrounded by restaurants. The only down side is that the check in is always a bit slower than other hotels.
Hi nur, Thank you for sharing your stay with us. I really appreciate you comment about the location near to the beach and the service delivered by the team. Your feedback about the check-in by the team is noted and will be addressed. We truly value the opinion of our guests that helps us to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Staff are efficient and great facilities ”
I had my best stay in Batu Ferringhi with my wife and two little children in this hotel. Wife and I enjoyed the efficiency of the staff and our 2 kids enjoyed the kids facilities for them. We come to Penang every year and by far this is the best hotel to stay.
Hi Edrian, Thank you for sharing your excellent time with us. I am glad you enjoyed the facilities and the team was efficient. Thank you for your positive thoughts of the team’s service. It shall be shared with the entire team. Your positive thoughts about our resort and your stay is greatly appreciated. Thank you again for staying with us. We look forward to your return again. Kind regards. Ed Edward Kollmer General Manager
Pools and gardens ”
The staff are lovely, it is a long drive from the airport, however it is a great location. Good selection for breakfast. Spacious rooms. The pools and gardens are fabulous. My only disappointment was the price of the drinks, I went out for drinks in the evening to other places nearby, if the beer and wine where more reasonable we would of stayed in the Hotel !
Hi Andrew, Thank you for posting your feedback online. Great to know you like our location, selection of breakfast and the spacious room. I am pleased you had an enjoyable time at the pools and garden. Your comment about the price of beverages is noted and will be discussed with my F&B Director. We truly value the opinion of our guests that means a lot to us all and helps us to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Another great stay! ”
We had a wonderful stay at Parkroyal! This was our second time as we enjoyed our first stay so much. Although it was much busier this time around, it still felt spacious and there were always loungers available around the pool. The service is excellent here and staff in reception even helping us to book a dinner reservation in Georgetown. We are looking forward to coming back again soon!
Hi Chung, Thank you for sharing your wonderful experience with us. It is a pleasure to hear of your compliments about our helpful team and great to know we have met your expectations. All your kind thoughts will be conveyed to the team. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. We are excited to have the pleasure to welcome you back for another memorable stay. Kind regards. Ed Edward Kollmer General Manager
Hot location for tourist. Have a swimming pool with slide & mini water park for kids. Have indoor playroom. Staff very friendly. Ample carpark. Have a nice beach with all water activities. The room got modern interior touch. Feel updated. The location is walking distance to nearby Batu Feringghi Night Market. Upon checkin, welcome drink is given.
Hi mohammad, Thank you for sharing your recent visit with us. Great to know we have met your expectations. I am delighted you had an excellent time at our renovated resort and the team looked after you. Great to know you like our location and the facilities. Thanks again for staying with us and we hope for your return. Kind regards. Ed Edward Kollmer General Manager
Relaxing place to spend time..”
A bit of a distance from Georgetown - 40-50 mins depending on traffic. But of course if you choose this location, then you are probably going to spend time at the resort. Still the vicinity offers sufficient night market activities, F&B options and you won’t be held hostage like many other places. Overall a pleasant stay, very helpful staff and facilities are more than sufficient to keep one relaxed and entertained.
Hi Jeffery, Thank you for sharing your recent visit with us. I am delighted you like our location near to the night market activities and the excellent service rendered by team which shall be conveyed to them. We truly value the opinion of our guests that helps us to continue to build momentum and drive our service forward. Thank again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Great resort right on the beach with pools. The staff were friendly and very helpful. The car park is free for people who rent a car (which I did). Rooms are large and comfortable. The only negative points are: 1. the housekeeping kept on removing towels and not replacing them 2. the watersports facilites are good but the staff do not look after the guests properly. You take risks doing the activities. The boat has to come to the beach for you to get on and off. When we got on 3 men helped to hold the boat and made sure we got on easily. However, when I was getting off no one held the boat and I was knocked off landing on the water and the next minute I could see th coat coming towards me! I managed to roll out of the way. The female superviser screamed at the guy driving the boat but no one checked to see if I was okay and there was no apology. I sustained a large bruise to my lower leg which swelled up and took 2 weeks to clear up completely.
Parkroyal fell short of my expectations for a a 4/5 star hotel. I booked a family room but the additional bed for my son was only partially made when we checked in. The pillow & duvet were in the cupboard and I had to request for a pillowcase & duvet cover for them. The duvet was urine soiled (this should have been dry cleaned) and the bedroom floorboards were uncomfortably sticky. They remained sticky in spite of requesting the floors to be cleaned. I was very disappointed with our stay at the Parkroyal. It was a real shame as we were so looking forward to our holiday at this “fancy hotel”.
Hi Tammy, Thank you for staying with us. I would like to profusely apologize for the unpleasant experience with the setting and cleanliness of your room. I am sorry that the additional bed was not set-up and additional towels where not provided. Thank you for bringing this to my attention. I fully understand the poor perception created but please rest assured that this will be followed up and addressed. We truly value the opinion of our guests that helps us to further improve. Thank you again for staying and if I can be of assistance please do not hesitate to contact me personally. Kind regards. Ed Edward Kollmer General Manager
There needs to be more elevators
Hi Noel, Thank you for posting your feedback online. We truly value the opinion of our guests that means a lot to us all and helps us to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
It was an excellent experience for me and my family. The reception & lobby staffs were all very helpful and friendly. We definitely felt like VIP guests throughout the stay ! Check in was a breeze, breakfast was good with lots of choices, the pool was clean and well maintained, & the beach was so beautiful with lots of outdoor activities to do.
Hi muhammad, Thank you for sharing your excellent time with us. I am delighted the team looked after you and we have met your expectations this time. It is a pleasure to know you had an enjoyable time at the pool, beach and the activities. We truly value the opinion of our guests as it helps us strive even further to deliver excellent service. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Tight security for room access, spacious & clean room, friendly staff everywhere! ”
Security is tip top. Our room card was wrongly taken. When we reported it, front office Staff Roberto showed urgency, communicated with security team and within minutes, cased was resolved as it was misused & card deactivated. Buffet breakfast has wide variety. Currumin rest staff Chun Yong+'Rahadi', hope I get the names right were very passionate to serve at the egg station. Rahadi cooks with great flipping skills & we all had awesome cheese omelette that Thursday morning! We took 1 bedroom and given second floor. It came with a court yard with chairs for us to relax and sip our coffee alfresco style!! So thankful for that! In room facilities were awesome! Great Nescafe coffee variety for coffee lover like me. It is just a great start for us! We will definitely choose Park Royal everytime we're in Batu Ferringgi!
Hi Stephanie, Thank you for sharing your excellent time with us. I am pleased to know the team has looked after you and delivered a superb service. Great to know you like the security of the resort and meets your expectations. Thank you for your kind feedback about our helpful and pleasant team. Your kind review will be shared with the entire team. I am sure they will be delighted. I really appreciate your feedback about the resort, team and our service. Thank you again for staying with us and we are excited to welcome you back again for another memorable stay. Kind regards. Ed Edward Kollmer General Manager
Lovely newly-renovated resort”
My wife and I have stayed here several times over the years and we even had our wedding ceremony and reception there. Looks like it's been newly renovated and upgraded since being acquired by Pan Pacific, so even the basic rooms are really nice. Beds are very comfy too. The pool is a delight to swim in and is huge. Nice ambient lighting and atmosphere at night, so it's nice to go swimming after 8pm when there's less people around. The adjacent beach is also very clean (especially compared to a few years back) and lovely to walk down in the evening. Staff were all very pleasant and helpful. Overall, had a lovely stay.
Hi Thomas, Thank you for sharing your fantastic time with us. I am pleased to know the team has looked after you and delivered a superb service. Great to know you like our renovated resort and room. Thank you for your kind feedback about our helpful and pleasant team. Your kind review will be shared with the entire team. I am sure they will be delighted. I really appreciate your feedback about the resort, team and our service. Glad to know we met your expectations this time. Thank you again for staying with us and we are excited to welcome you back again for another memorable stay. Kind regards. Ed Edward Kollmer General Manager
A great all-rounder resort”
Pros: -The pools and amazonia waterpark. -Huge varieties in facility -Good lobby lounge -The good vibe atmosphere -Very attentive Staffs were very polite and friendly. -Room comfort. -Breakfast spread and dinner buffet. -beach access. Cons: -Checking In procedure have to be more stringent and formal. -Room was dusty BUT housekeeping was very fast in cleaning up upon request. Umi was swift enough to drop her routine room housekeeping and came to mop our room. Level 03.
Hi IMRAN, Thank you for your recent stay with us and compliments about our room, breakfast and location. I am pleased to know you like the pools and Amazonia as well as the facilities in the resort. Great to know the team was attentive, polite and friendly. Your comment about the cleanliness in your room is noted and this will be shared with the Executive Housekeeper to address for improvement. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
FIRST CLASS SERVICE BY ALL STAFF”
Superb service by all the hotel staff. I was impressed with the way the front office staff handled my check in process....as soon i reached the counter, i was politely approached by the staff to have a seat nearby and all the process of checking in was carried out from the comfort of my seat. The lady staff (sorry i've forgotten her name) even arranged for welcome drinks for all my family members. The housekeeping staff are also very helpful and considerate. They entertained my requests among others to have extra towels & blankets without any hesitation. I did encounter some bad experience with other 5 star hotels which are so fussy with such requests....so i was so impressed and touched by the hospitality of the hotel. 5 thumbs up for Park Royal Hotel & its outstanding staff!
Hi Siti, Thank you for sharing this and great to know you had an overall amazing time. I am pleased that the team was polite, helpful and accommodative during your time at the resort. Your kind review will be shared with the entire team. We truly value the opinion of our guests that helps us to further improve to deliver excellent service. Thank you again for staying with us. We hope for your return. Kind regards. Ed Edward Kollmer General Manager
Well located at batu ferringhi with convenience stores, local restaurants & night market within walking distance. Room is big & clean. Wide spread of breakfast varieties. My gal loves to play at Kokonut Klub while we chill out at Sunset bar. Great customer service!
Hi Wei, Thank you for sharing this with us. I am pleased to hear of your perfect stay and great to know your like our location near to the night market and convenience stores. It is a pleasure to know that the room and breakfast met your expectations and the team took care of you. Your thoughts mean a lot to us all. It really helps us to continue to build momentum to drive our service level forward. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Worth the penny”
I bought it through Agoda and with cash rebate so I got it for RM 280 on Saturday and out on Sunday. The ambiance was spectacular and it was renovated. (Last was 10 years back) Room is spacious and clean with ready hair dryer and iron. Remember once you have taken something from the fridge will be extra charge incurred. The only thing that I need to enforce here is it will be very greatful the staff that manage the check in would be explained more where is the location of the facilities and the location on the cafe or the swimming pool. Tourist will definitely appreciate the extra explanation
Hi FANG, Thank you for sharing with us your positive feedback about your stay. I am delighted you like our renovated resort, the ambience, room and amenities. We have taken note of your remark regarding the explanation of areas in the resort by the team and please be assured that this will be communicated to the team to improve. Thank you for bringing to my attention. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. We hope for your return. Kind regards. Ed Edward Kollmer General Manager
We had enjoyed staying new years eve and new years of 2019.”
Penang is a very good resort island. To prevent winter time in Japan, we planned to stay there. And this hotel is a good location of the north part of the island. Breakfast was very nice, therefore we enjoyed tropical fruits and vegetables. We hope to stay again.
Hi HIROKO, Thank you for sharing your stay at the resort. I am pleased you like our location and enjoyed the breakfast. Great to know we have met your expectations and the team looked after you during your stay at the resort. Thank you again for staying with us. We look forward to your return. Kind regards. Ed Edward Kollmer General Manager
Great family getaway ”
Friendly and helpful staff, especially housekeeping and the pool guys. The rooms are big, comfortable and clean. We also liked the band at the lobby lounge, nice music and so friendly to my kids. Breakfast is very good, lots of choices, coffee machine and freshly squeezed juices. The pool is one of the best in Penang in terms of the setting and overall we had a really great time
Hi Clifford, Thank you for sharing your stay experience with us. Your kind review about our resort, team and service will be gladly shared with the entire team. I am glad you enjoyed the breakfast and the pool. We truly value the opinion of our guests. It helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. We look forward to your return. Kind regards. Ed Edward Kollmer General Manager
100 meters to the beach
Free Wi-Fi in all rooms!